Verified User in Internet
AI
Verified User in Internet
Mid-Market (51-1000 emp.)
"We love the analytics that we get from Staffbase!"
4.5/5
What do you like best about Staffbase?

I love the level of detail we are able to pull from the analytics of our internal company emails. It's helped tremendously with our strategy and planning. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

I wish that we could embed videos rather than just links directly into our communications. We have found that utilizing multiple forms of communication work well with our employees and that's one aspect that we know our users respond well to. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Enterprise (> 1000 emp.)
"Our Intranet front-door of choice!"
4/5
What do you like best about Staffbase?

We are an international company that needs to inform the users of local and corporate information. With the combination of the app used on corporate and private devices and the desktop web browser version for office workers, we can easily reach almost everyone at any time! Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

From the company, there is not much to dislike. The studio editor for creating the site could need some modern enhancements. Building up the button and menu navigation can be confusing and lengthy. And the CSS and HTML possibilities could be more flexible. Review collected by and hosted on G2.com.

CM
Corina M.
Internal Communication Specialist
Enterprise (> 1000 emp.)
"Excellent tool for internal communication needs"
4/5
What do you like best about Staffbase?

I like that I can reach most, if not all, of the 2,000+ employees in the organization, people with whom I have to communicate and who I could not have reached otherwise. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

Creating news channels and associating them with news pages is sometimes burdensome. It's a tedious task, but once you get rolling, you get used to it. Also, the forms tool could use some translation options, similar to the pages/news features. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Staffbase Review"
4/5
What do you like best about Staffbase?

It simplifies the process of communicating information to the entire organization in a consistent way. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

The platform has limited options in terms of how to present the content. Review collected by and hosted on G2.com.

CS
Carina S.
Communications Manager
Mid-Market (51-1000 emp.)
"Staffbase vs. Sharepoint - Made a very clear and correct decision with Staffbase"
4.5/5
What do you like best about Staffbase?

Accessibility for all employees (even without an email address), intuitive back-end, clarity for users, ease of customization (through user groups), project support by CSM, technical support from Staffbase is so well organized that we were able to implement the project almost without IT. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

Improvement potential concerns the structure, filter functions, and clarity of the pages and news. Customization should be enhanced, i.e., users should be able to create or select their own link favorites. Review collected by and hosted on G2.com.

CH
Christoph H.
Senior Internal Communications Specialist
Enterprise (> 1000 emp.)
"Perfect tool for modern, end-user oriented workplace communication"
5/5
What do you like best about Staffbase?

Staffbase provides a 360° view on employee communication, allowing for targeted content delivery and engaging user interaction. The tool puts communication and knowledge exchange at the center, thus building the perfect bridge to tools directed at collaboration. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

As a standard solution, Staffbase offers limited room for customization and individual solutions. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Enterprise (> 1000 emp.)
"Powerful mail services and metrics for Gmail or Outlook"
4/5
What do you like best about Staffbase?

Staffbase email metrics are easy to understand and presented logically. Detailed info like heatmaps add to the "standards" of open and clickthrough rates. Easy to run reports and compare date ranges on the fly Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

Output of metrics to spreadsheet has been glitchy lately, hopefully to be fixed in a near future upgrade. More detailed metrics such as a standardized "engagement" or "attention" metric (time to view page, depth of page read, etc.) would add to the already good info.

Price is fairly high for a mid-size organization. It's easy for our comms department to justify the $ but always challenging to get the finance folks to understand. Review collected by and hosted on G2.com.

Bianca F.
BF
Bianca F.
Unternehmensentwicklung
Mid-Market (51-1000 emp.)
"Very professional co-operation"
5/5
What do you like best about Staffbase?

Very satisfying advice, the team ist very friendly and quick in helping Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

Actually nothing....the product, team and product-concept ist great!

Just one little thing: more flexibility by technical recommendings for further improvement. Review collected by and hosted on G2.com.

Kate B.
KB
Kate B.
Employee Communications and Engagement Business Partner
Enterprise (> 1000 emp.)
"Great experience of delivering Internal Comms app and using email globally in a fast paced company"
5/5
What do you like best about Staffbase?

The staff and the willingness to try new out the box innovative thinking. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

It has only added value to my deliveries Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Verified User in Publishing
Mid-Market (51-1000 emp.)
"Emerald use of Staffbase"
4/5
What do you like best about Staffbase?

Templates that can be copied and used again for consistency

blocks that make it easy to build your own content

analytics allowing you to measure performance Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

initially it could be a little glitchy

somethings were not initially intuative and you could end up with gaps / empty spaces in emails

The add on app can be a bit hit and miss

Help from Reece has navigated away a lot of this Review collected by and hosted on G2.com.