# SSL.com Reviews **Vendor:** SSL.com **Category:** [SSL & TLS Certificate Tools](https://www.g2.com/categories/ssl-tls-certificate-tools) **Average Rating:** 4.3/5.0 **Total Reviews:** 41 ## About SSL.com SSL.com is an integral component of an organization’s layered cybersecurity defense strategy. As a Digital Identity and Trust Services Provider, SSL.com provides publicly trusted digital certificates, cloud code and document signing services, and enterprise PKI solutions. Businesses and governments in over 180 countries utilize SSL.com solutions to protect their internal networks, customer communications, eCommerce platforms, and web services. ## SSL.com Pros & Cons **What users like:** - Users value the **responsive customer support** from SSL.com, with agents providing timely help and solutions. (4 reviews) - Users find SSL.com to be **easy to use** , receiving quick support that simplifies setup and installation. (1 reviews) **What users dislike:** - Users find the **overwhelming interface** confusing, making navigation and access to information challenging. (2 reviews) ## SSL.com Reviews ### 1. Stellar Customer Service That Resolved My Issue in Few Hours **Rating:** 5.0/5.0 stars **Reviewed by:** Joonas M. | Freelance graphic designer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about SSL.com?** Stellar customer service from Jeff. My issue (though self-inflicted) was promptly taken care of. Was worried that my work would be delayed by days of waiting for a fix (bought wrong kind of certificate), but even though the issue took some digging into, it was solved in just couple of hours. **What do you dislike about SSL.com?** The administration UI could use a little facelift and modernization. Doesn't affect the usability though. **What problems is SSL.com solving and how is that benefiting you?** Getting a certificate to code sign the applications I develop. ### 2. Smooth, High-Quality Service That’s Easy to Buy, Install, and Use **Rating:** 5.0/5.0 stars **Reviewed by:** Karen C. | Head of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2026 **What do you like best about SSL.com?** Easy to purchase, install, use and even cancel. Thanks Crisanto for the help. **What do you dislike about SSL.com?** Nothing, the service was smooth and high quality **What problems is SSL.com solving and how is that benefiting you?** I need and SSL certificate for my web application project. ### 3. Excellent Assistance and Intuitive Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Diego A. **Reviewed Date:** January 16, 2026 **What do you like best about SSL.com?** I really like the support from SSL.com, especially the assistance from Ayn Ran, who solved all my problems. I also appreciate the ease of use of the tools, like Esigner. The initial setup was very easy. **What do you dislike about SSL.com?** The support **What problems is SSL.com solving and how is that benefiting you?** SSL.com resolves billing issues. ### 4. Really good customer service support (Crisanto) **Rating:** 5.0/5.0 stars **Reviewed by:** Charbel I. | K, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2025 **What do you like best about SSL.com?** Well priced code signing certificates , validation process was fast ,the ai on their website is helpfull, and you have the option to be transfered to an agent incase you need something very specific , their support is always available , 10/10 **What do you dislike about SSL.com?** UI/UX isnt that good the control panel is a bit confusing **What problems is SSL.com solving and how is that benefiting you?** Code signing **Official Response from Michael Muniz:** > Thank you for your fantastic 10/10 rating and detailed feedback. We're delighted to hear that you are pleased with your code signing experience! Our support team is always available when you need them and is happy to help with your specific needs. We also appreciate your honest feedback on the control panel interface and user experience, and we're actively working to improve the portal's intuitiveness and user-friendliness. We're looking forward to continuing to provide you with excellent service and support. ### 5. Great support from Allen at SSL **Rating:** 5.0/5.0 stars **Reviewed by:** Joe . | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about SSL.com?** I needed some assistance putting together a signing command after purchasing an updated cert - Allen jumped right on it and helped me until it was fixed. Very good support **What do you dislike about SSL.com?** no problems with this website. This field needs a minimum character limit **What problems is SSL.com solving and how is that benefiting you?** Allen helped me troubleshoot and resolve an error I was facing when trying to sign a document. He followed up and communicated until the issue was solved **Official Response from Michael Muniz:** > Thank you for taking the time to share your positive experience. We're so glad that Allen was able to jump right in and help you get your signing command working properly. It's fantastic to hear that you had no issues with our website and received the thorough support you needed. We continually make improvements to help our customers, and we will speak with our vendor to take your character minimum into consideration. We'll also be sure to pass along your kind words to Allen. Feedback like yours truly makes our team's day! ### 6. Code signing **Rating:** 5.0/5.0 stars **Reviewed by:** Pål L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2025 **What do you like best about SSL.com?** I order code sicning certificate. Last time with different company 10 years ago took a week to get all in order. With ssl.com just a few hours and all was ok. When installing and start using, I got lost in all info. But got help from Crisanto, nice to get support from someone really knowing what they are doing. **What do you dislike about SSL.com?** So far nothing really, except with all info its easy to get lost. **What problems is SSL.com solving and how is that benefiting you?** code signing software **Official Response from Michael Muniz:** > We're thrilled that we could deliver your certificate in just a few hours compared to the long wait you experienced elsewhere; that's exactly the kind of efficiency we strive for. It's wonderful to hear that Crisanto was able to provide you with the knowledgeable support to help guide you through the installation process. We appreciate your feedback about the information being overwhelming at times, and we're continuously working to make our documentation and processes more user-friendly. Thanks again for choosing SSL.com for your code signing certificate needs. ### 7. Timely and accurate support **Rating:** 5.0/5.0 stars **Reviewed by:** Leo S. | Small business owner and software developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about SSL.com?** My technical problems were quickly resolved with a professional help from support team. **What do you dislike about SSL.com?** The code signing Windows application by SSL.com seems to be outdated and not supported on Windows 11 (tested yearly this year). **What problems is SSL.com solving and how is that benefiting you?** Code signing (provides protection against tampering and reduced chances of false virus detection, etc). **Official Response from Michael Muniz:** > Hello, and thank you for your positive feedback about our support team. We're delighted that our diligent support team could quickly resolve your technical issues. We appreciate you bringing the Windows 11 compatibility issue to our attention, as this helps us prioritize updates to ensure our tools work seamlessly across all current OS platforms. We're glad our code signing certificates are providing you with the necessary protection for your applications. Your feedback is invaluable in helping us improve both our software tools and services. ### 8. I needed to purchase an email/individual certificate, and Allen was very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Robert K. | attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about SSL.com?** It was very simple to use with the help of the chat window **What do you dislike about SSL.com?** There were no downsides in my experience. **What problems is SSL.com solving and how is that benefiting you?** I had an expired or invalid certificate. Now I'm good **Official Response from Michael Muniz:** > Thank you for sharing your positive feedback with us. We're delighted to hear that Allen provided you with helpful assistance through our chat support. It's wonderful to know that our chat feature made the process easy and straightforward. We'll be sure to pass along your kind words to Allen and our support team. ### 9. Outstanding Support Experience with SSL Renewal and Yubikey Attestations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about SSL.com?** Dani E. helped so much during the process of renewing our SSL certificate and in the process of submitting attestations for the Yubikeys. Very satisfied with the support from Dani and two thumbs up for Dani! **What do you dislike about SSL.com?** None, I don't have any dislikes that I can think of. **What problems is SSL.com solving and how is that benefiting you?** Helps us tremendously with our SSL certificates for documents signing. **Official Response from Michael Muniz:** > Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that Dani provided you with outstanding support. Our entire customer support team works hard to deliver positive experiences to our customers, so your appreciation means the world to us. We'll be sure to share your kind words with Dani directly. ### 10. Was great until found out for health check monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** Luka P. | Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about SSL.com?** It is fast easy and cheap, easy to understand and there is a lot of help available online **What do you dislike about SSL.com?** Well I was hit with a charge pf 14.99€ after year of inactivity as health check monitoring. **What problems is SSL.com solving and how is that benefiting you?** Well the industry standard is covered with this for almost all needs. **Official Response from Michael Muniz:** > Thank you for your feedback about our service and helpful online resources. We apologize for any confusion regarding the Health Check Monitoring fee, as we aim to make our billing as transparent as possible. For any billing concerns or questions, please reach out to our support team directly so we can review your specific situation. You can submit a ticket here: https://www.ssl.com/submit-a-ticket/ We appreciate you choosing SSL.com for your certificate needs and want to ensure you have a positive experience with our services. ### 11. Best for Hosting domain **Rating:** 5.0/5.0 stars **Reviewed by:** Gourav S. | Associate Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2025 **What do you like best about SSL.com?** Great and provide flexibility and support to site hosting **What do you dislike about SSL.com?** Nothjng all good and all the features are good and helpful **What problems is SSL.com solving and how is that benefiting you?** We donot need to wait for certification expiry and getting email alerts **Official Response from Michael Muniz:** > Thank you for your wonderful feedback! We're thrilled to hear that you're satisfied with our flexibility and support for your site hosting needs. It's great to know that our email alerts help keep you informed about your certificate status. We appreciate your business and are glad we can provide you with a seamless certificate experience. ### 12. A review for G2 **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2025 **What do you like best about SSL.com?** I mean you can find out stuff about SSl which is useful **What do you dislike about SSL.com?** Well, I couldn't really find out about SSH this was a annoying **What problems is SSL.com solving and how is that benefiting you?** Usually give me details about expired certificates ### 13. SSL provides decent information about certificates **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about SSL.com?** Provides immediate pricing information about tickets on the main homepage. **What do you dislike about SSL.com?** The UI is a bit too cluttered for my liking, could do with spacing improvements etc. **What problems is SSL.com solving and how is that benefiting you?** I'm deciding on whether to buy a code signing certificate or not, SSL is relatively useful for this. **Official Response from Michael Muniz:** > Hi, and thank you for your feedback! We're glad that our transparent pricing information helps make informed decisions about code signing certificates. We also appreciate your honest feedback about the UI design. We're always looking to improve the user experience and will take your suggestions into further consideration for future updates. If you have any questions while evaluating our code signing certificate options, please don't hesitate to contact our support team for assistance. We're happy to help! ### 14. A bit messy website but the best support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about SSL.com?** First class support from Joy in the support team, eager to help and friendly. Also the guys working with validation are helpful and friendly. **What do you dislike about SSL.com?** Their website is a bit difficult to navigate. **What problems is SSL.com solving and how is that benefiting you?** They provide code signing certificates. **Official Response from Michael Muniz:** > Hello, and thank you so much for taking the time to share your feedback. We're thrilled to hear that Joy and our validation team provided you with the excellent support experience you deserve. We'll be sure to pass along your kind words to them. We appreciate your honest feedback about our website navigation. We're continuously working diligently to improve the user experience to make it more intuitive. We're glad we could help you with your code signing certificate needs and look forward to serving you in the future with the same high level of support. ### 15. Worst website ever.... **Rating:** 0.0/5.0 stars **Reviewed by:** Keven L. | Directeur aux opérations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about SSL.com?** Chat for support Email for support Fast support answers **What do you dislike about SSL.com?** * Very confusing website * Very hard to find information about your purchase * Confirmation email not working properly * Customer satisfaction doesn't cover purchased devices * By default, they activate service you manually disabled **What problems is SSL.com solving and how is that benefiting you?** I used SSL.com to acquire an EV Signing certificate. ### 16. had some questions about billing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about SSL.com?** Best service I ever received. quick and friendly responses with direct answers to the questions. Allen had an answer for everything and pointed me in the right direction for every question I had **What do you dislike about SSL.com?** Nothing at all. up until now the service is great and the responses are quick and to the point. even during the registration process for our certificate, if something was unclear, you are just 1 Email await from great service. **What problems is SSL.com solving and how is that benefiting you?** we needed ev signing certificates for our custom build software. this software needs to be validated so customers don't get untrusted software installment warnings. ### 17. Excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel Angel . | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about SSL.com?** I was impressed with the excellent support received by the SSL.com team. I contacted them with some issues and they were able to help me solve them answering really fast. **What do you dislike about SSL.com?** At this point I am really happy with the service received. **What problems is SSL.com solving and how is that benefiting you?** They issue code signing certificates, with a timely verification and smooth process. ### 18. Mary Ann was Fast Clear and Direct with some Quicky Complicated Questions! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew P. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2023 **What do you like best about SSL.com?** I was in the market for a certificate that expired and SSL.com simple pricing and access attracted me. **What do you dislike about SSL.com?** Wish there was better documentation on how a certificate could be installed or converted but I understand that there are MANY different applications **What problems is SSL.com solving and how is that benefiting you?** We need to generate secure SSL certificates for our software. ### 19. Best customer support I have ever received **Rating:** 5.0/5.0 stars **Reviewed by:** Damandeep D. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about SSL.com?** The customer support is one of the best I have ever received. They are available within the minute you request help and will help you with accuracy and speed **What do you dislike about SSL.com?** Their dashboard is not user-friendly at all. They need to update it and make sure it is intuitive enough for users with less technical background **What problems is SSL.com solving and how is that benefiting you?** We use SSL.com for SSL and TLS Certificates ### 20. Great Customer Service from Phoenix **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2023 **What do you like best about SSL.com?** Great customer support, and Phoenix immediately understood my problem and got to the bottom of it right away. Phoenix provided an easily-understood explanation and gave me an answer that solved my issue. **What do you dislike about SSL.com?** Nothing.I'm supposed to put 32 characters here, but that many are not necessary. **What problems is SSL.com solving and how is that benefiting you?** I was able to obtain the certificate I needed to be able to continue business operations. ### 21. Repeatedly competent answers to technical questions on code signing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2023 **What do you like best about SSL.com?** Very short wait time for live chat support on two occations the respondees, Russel and Carlo Luigie respectively, had competent and timely answers to technial questions. All issues solved within half an hour from initiating the chat. **What do you dislike about SSL.com?** Not applicable in this case, just a great user experience with the live chat support. **What problems is SSL.com solving and how is that benefiting you?** Code signing ### 22. Amazing support provided with exceptional skills! **Rating:** 5.0/5.0 stars **Reviewed by:** Akram Q. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2023 **What do you like best about SSL.com?** Quick support provided through chat saves lot of time. Dhoi helped us with a renewal and other technical support which has been very helpful. 10 Stars to Dhoi. Keep up the good work. **What do you dislike about SSL.com?** Nothing that I have come across, Happy with al services **What problems is SSL.com solving and how is that benefiting you?** - ### 23. Great Customer Service experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ricardo G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2023 **What do you like best about SSL.com?** Orders about SSL Certificate for our company. **What do you dislike about SSL.com?** options about cancelling an order after it was renewed **What problems is SSL.com solving and how is that benefiting you?** had two problems today, an automatic renewal that required to be cancelled and a validation process for a certificate that requires to be renewed. A SSL.com Customer Service representative named Mary Ann provided perfect assistance on both. ### 24. SSL.com do no recommend **Rating:** 0.0/5.0 stars **Reviewed by:** Ilya K. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2022 **What do you like best about SSL.com?** I can not find positive things in the work of this organization, I recommend it to anyone who loves trouble and wants to be left without a certificate **What do you dislike about SSL.com?** I do not recommend using the services, I could not renew the certificate, without explaining the reasons, the support did not answer anything, a complete ignore. If you do not want to get problems in the future, it is better to use the services of other companies. **What problems is SSL.com solving and how is that benefiting you?** Unfortunately there are no perks. I realized that there are only disadvantages. There are advantages to other companies with which it is better to work. Thank you ### 25. Cannot disable auto-renewal or remove your CC billing details **Rating:** 0.5/5.0 stars **Reviewed by:** Josiah S. | SVP, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2021 **What do you like best about SSL.com?** Small indie business, which I like supporting. But not when they are borderline-fraudulent and make money by making customers contact them multiple times to stop getting billed You can get a free SSL cert from your public cloud host (ex AWS). I like supporting small businesses like this. But this is insanity. **What do you dislike about SSL.com?** You cannot disable automatic renewal or remove your CC from their billing. When I contacted them to request that my account NOT get automatically renewed, the customer service rep assured me he'll take care of it. A couple months later, I find I was automatically charged again. I have screenshots of the chat with the customer service rep (who I will not call out by name). I saved those screenshots because I got some red flags that this was a shady operation. And it turned out I was right. Maybe they are incompetent. Maybe they are nefarious. Can't tell. Regardless, I had to contact them a 2nd time to get them to stop charging me. And I have a feeling I'll get charged again for my other domains on this service. **What problems is SSL.com solving and how is that benefiting you?** SSL cert, which you can get for free from AWS ### 26. Thank you Quentin Boyer and Charley from SSL. **Rating:** 5.0/5.0 stars **Reviewed by:** Ken T. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2021 **What do you like best about SSL.com?** The support is amazing! The support is willing to travel an extra mile to help resolve my issues. **What do you dislike about SSL.com?** I have nothing to dislike about SSL. The company has excellent support. **Recommendations to others considering SSL.com:** SSL provides excellent support. Highly recommended. **What problems is SSL.com solving and how is that benefiting you?** I was trying to sign EV cert for kernel mode driver. Microsoft has changed the process to control the root signing. Both Quentin Boyer and Charley has really gone out of the way to help me through the process. ### 27. Excellent support!! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander B. | Founder / CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2021 **What do you like best about SSL.com?** Great support (this time by Charley), giving us fast solution on mass provisioning of certs! Thumbs up! **What do you dislike about SSL.com?** No negative comments at this point as we need to update our API for some minor issues we are facing which live support solves fast and efficiently! **What problems is SSL.com solving and how is that benefiting you?** We have a partnership with SSL.com as we are a subCA using SSL.com as our CA which is opening a new market to us in Switzerland. ### 28. Charley's Customer Service Review **Rating:** 5.0/5.0 stars **Reviewed by:** Mark Gyver G. | Senior Programmer / Database Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2021 **What do you like best about SSL.com?** Fast response from him. Any questions, he respond in less than 1 minute **What do you dislike about SSL.com?** Nothing to show my dislike on answering my questions **What problems is SSL.com solving and how is that benefiting you?** Inquiries on multiple subdomains ### 29. Very good support experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2021 **What do you like best about SSL.com?** I work for a subsidiary of Verizon (Skyward) working on a product that has some unusual but strict x509 requirements (full ECC chain). I've reached out to a number of companies to find out if certificates can be provided, but Quentin Boyer from support has been the most responsive and helpful from all the other competitors I found that have ECC roots in common distribution. Between that, and ACME support, SSL.com is making it an easy choice for us. Thanks! Also, the knowledgebase articles detailing ECC x509 are very thoughtful and comprehensive - we link them in our internal documentation. **What do you dislike about SSL.com?** Nothing really, I'm not sure why this field is required. **What problems is SSL.com solving and how is that benefiting you?** Automated provisioning of ECC TLS chains. ### 30. i am very happy with Bradley an ssl.com **Rating:** 5.0/5.0 stars **Reviewed by:** Saiful I. | developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2021 **What do you like best about SSL.com?** How well I was assisted in the installation of my ssl **What do you dislike about SSL.com?** There are no downsides. They did great! **Recommendations to others considering SSL.com:** Excellent Support staff!! **What problems is SSL.com solving and how is that benefiting you?** Installation of my basic ssl. ### 31. We ran into issues with getting our cert working as desired -past 70 days & they still refunded $. **Rating:** 5.0/5.0 stars **Reviewed by:** Shea B. | Co-Founder, GIS Solutions Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2021 **What do you like best about SSL.com?** We ran into issues with getting our cert working as desired -past 70 days & they still refunded us or money. Talk about a great company, strongly recommend them. **What do you dislike about SSL.com?** was a steep learning curve to get off the ground and process the cert for the first time. **What problems is SSL.com solving and how is that benefiting you?** Great, company ### 32. My experience renewing my certificate **Rating:** 5.0/5.0 stars **Reviewed by:** Carsten C. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2021 **What do you like best about SSL.com?** I thought I could renew my certificate myself, but turned out harder than I thought Brad walked me through it and got everything done. **What do you dislike about SSL.com?** That I have to do every year, but not a fault of SSL.COM **What problems is SSL.com solving and how is that benefiting you?** Security for our website, people visiting feel more secure. ### 33. Excellent Support Service **Rating:** 5.0/5.0 stars **Reviewed by:** Raghavan M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2021 **What do you like best about SSL.com?** Patience of the tech support by Quentin Boyer **What do you dislike about SSL.com?** There is not anything I dislike. At this time I am fully satisfied. **Recommendations to others considering SSL.com:** These guys are awesome. The rep took me step-by-step to achieve what is needed. Excellent service. Highly recommend. **What problems is SSL.com solving and how is that benefiting you?** Successfully generated CSR and installed on our website ### 34. Excellent Assistance from SSL.com Support Representative Bradley! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Program Development | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2021 **What do you like best about SSL.com?** Bradley was very knowledgeable and patient in assisting me today. He went above and beyond what I expected today. **What do you dislike about SSL.com?** Not applicable. I have no dislike today whatsoever! **What problems is SSL.com solving and how is that benefiting you?** I needed assistance on the code signing certificate I generated from your site. Support at SSL.com is fantastic. I hope I get to work with Bradley again. I appreciate great assistance, patience and most of a courteous representative! ### 35. Great help! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2021 **What do you like best about SSL.com?** The gentleman on the webchat support helped me massively. **What do you dislike about SSL.com?** I would prefer a more beginner friendly site. It feels rather cryptic and 2000's in its looks. **Recommendations to others considering SSL.com:** You do need to know exactly what you are doing. It isn't noob friendly. **What problems is SSL.com solving and how is that benefiting you?** Renewing ADFS domain validation with a 3rd party provider via SSL.com ### 36. Takes forever to validate even with proper documents, support chat has not been helpful **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Motion Pictures and Film | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2020 **What do you like best about SSL.com?** Their support for using existing Yubikey tokens with attestation certificates. **What do you dislike about SSL.com?** Slow to respond, chat not helpful. Wish the validation process was faster. I submitted DUNS number, with ID, company papers, and photo (everything they asked). Was told to wait 2-3 days but been waiting for almost two weeks. **Recommendations to others considering SSL.com:** Other providers might be a lot faster to validate. SSL.com has good documentation and technical support, but the rest of their services, such as validations, are very slow. **What problems is SSL.com solving and how is that benefiting you?** Tried the service for digital signatures, paid the whole price which is quite expensive. Was told to wait 2-3 days for them to validate my identity, but it has been over two weeks with no response. ### 37. Re-keying cert **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2021 **What do you like best about SSL.com?** I have received help from Bradley. He was able to guide me through the process and point me in the right direction to accomplish conversion task. **What do you dislike about SSL.com?** What are the downsides of using SSL.com? N/A **What problems is SSL.com solving and how is that benefiting you?** Renewing certificate ### 38. Well done and great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2021 **What do you like best about SSL.com?** Actually, the support. Both Bradley and Quentin were super helpful and answered my questions quickly and efficiently. **What do you dislike about SSL.com?** Eh, ssl certs are just a pain. Can't really help that, it just is what it is. **What problems is SSL.com solving and how is that benefiting you?** Should make my credit card authorization people happy and secure my firewall. ### 39. Unbelievably bad service. Waste of time. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2020 **What do you like best about SSL.com?** nothing, horrible company that makes customers wait for weeks for SSL certificate. **What do you dislike about SSL.com?** Everything, except for the design of their website. **What problems is SSL.com solving and how is that benefiting you?** I was trying to get an SSL certificate. ### 40. Secured way to connect **Rating:** 4.5/5.0 stars **Reviewed by:** Ashish P. | Manager-Data Analytics & Solutions, Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2019 **What do you like best about SSL.com?** The best thing that I liked is its security level which is way beyond I had thought of. The SSL provides a secured layer of login to secure your system, files, credentials & other PII information that one could want to save from the phishers. It basically used to protect external sites, Citrix window, Financial processing, HR documentation, confidential documents & others that need security before they enter your network. The Intruders go for a toss when the machine has an SSL login. It helps the IT, team, to be less worried when SSL is working. It does 3/4th work of the IT security department. **What do you dislike about SSL.com?** It sometimes functions too slow THAN it is known for. Many of the applications do not work when SSL used. Restrictions do not allow a normal site to enter the network. Though it is good from the security perspective, however, it should not that much strict. The login process is a bit lengthy & time-consuming. It does not stay long in an idle state. **Recommendations to others considering SSL.com:** Go with the product. It will protect your system/network. **What problems is SSL.com solving and how is that benefiting you?** SSL is anytime adaptable. It is just that you must have patience, because it may slow down the SSL login process, makes you wait, makes your login again if left idle for a bit longer. From the security point, it is always advisable to sign up with the SSL process & forget the interruptions by the intruders. ### 41. Great customer support and a good paid ssl service **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2019 **What do you like best about SSL.com?** Clear SSL options for different sizes businesses **What do you dislike about SSL.com?** Most of what can be done with SSL.com can be accomplished for free with Let's Encrypt SSL services. **What problems is SSL.com solving and how is that benefiting you?** For larger businesses, it is worth it to have the excellent customer service of SSL.com ## SSL.com Discussions - [What is the SSL feature?](https://www.g2.com/discussions/what-is-the-ssl-feature) - 1 comment - [View SSL.com pricing details and edition comparison](https://www.g2.com/products/ssl-com/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+09%3A13%3A14+-0500&secure%5Bsession_id%5D=67d7472f-d817-4eb0-a1ce-d4c496f19d28&secure%5Btoken%5D=ff5fce7ae0b423113c6a796bc18f6d217a6af0a19129ee20447f480497783a2b&format=llm_user) ## SSL.com Integrations - [Visual Studio Code](https://www.g2.com/products/visual-studio-code/reviews) - [YubiKey](https://www.g2.com/products/yubikey/reviews) ## SSL.com Features **Administration** - Notifications - Warranty - Server License - Free Reissues **Functionality - Software Composition Analysis ** - Language Support - Integration - Transparency **Functionality** - Certificate Discovery - Expiration Monitoring - Automated Certificate Operations - Policy And Role-Based Access Controls - Workflow - Protocol Support - Reporting And Search - Audit And Enforcement - Key Storage **Functionality** - Multi-Domain Support - Browser Support - Site Seal - AI Features **Effectiveness - Software Composition Analysis** - Remediation Suggestions - Continuous Monitoring - Thorough Detection **Security** - Domain Validated SSL - Issuance Speed - Encryption Strength - Extended Validation SSL - Organization Validated SSL ## Top SSL.com Alternatives - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) - 4.5/5.0 (578 reviews) - [GitHub](https://www.g2.com/products/github/reviews) - 4.7/5.0 (2,278 reviews) - [GitLab](https://www.g2.com/products/gitlab/reviews) - 4.5/5.0 (874 reviews)