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399 SS&C Blue Prism Intelligent Automation Platform Reviews

4.5 out of 5
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SS&C Blue Prism Intelligent Automation Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SS&C Blue Prism Intelligent Automation PlatformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Defense & Space
UD
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

What I like best about the Blue Prism Intelligent Automation Platform is its ease of use, and lean towards citizen development. Many alternatives on the market at convoluted, difficult to use, require a lot of hands-on interaction, and struggle to remain modern from a UX perspective. Customers are always impressed when we showcase solutions, built on the Blue Prism platform. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

Scheduling can sometimes be clunky and the level of feedback we receive from scheduled tasks isn't always the best. We currently do more manage and monitoring than we expected, but I'm sure this will be solved with Next Gen. Review collected by and hosted on G2.com.

Martin B.
MB
TeamLeader, Robotic Process Automation
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

It is easy to find every functionality you need. Creating process is easy with drag and drop system. It is cheaper compare to other solutions. BluePrism still offers on-premise solution. BluePrism is a complex solution with possibility of using OCR, LLM etc. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

I would appreciate faster reaction to functional problems. Even though quite a lot of users report same issue, it takes more than 2 versions to fix the issue. Review collected by and hosted on G2.com.

Response from Charlotte Kennett of SS&C Blue Prism Intelligent Automation Platform

Hi Martin,

Thank you so much for taking the time to leave a review, and sharing some of the reasons why you like our platform.

Regarding the reaction to functional problems, this is something I will escalate and flag to the engineering and QA team to investigate. I know that you mention on-premises as a differentiator for you, but when the time is right, our Next Generation will be continuously updated without customers needing to upgrade all components or patches, or stop in-flight work. We're hopeful that that will accelerate the time to address and fix some of the challenges you are mentioning. I've added a link below for more information.

Looking forward to witness your continued success,

Charlotte Kennett, Sr. Director, Global Customer Experience

See how SS&C Blue Prism Intelligent Automation Platform improved
Shreya U.
SU
Technology Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

Easy to understand & implement. All features of Blue Prism seems easy to integrate & achieve better efficiency. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

Licensing Cost is a bit high. Also the whole BP infrastructure can not be directly installed in Organisation Cloud. Some components still remain with BP. Review collected by and hosted on G2.com.

MB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

What I like most about the SS&C Blue Prism Intelligent Automation Platform is its user-friendly interface and robust features. The platform’s ability to automate common tasks with RPA and manage unstructured data with cognitive automation is impressive. Additionally, its scalability and security measures provide peace of mind for projects of all sizes. Overall, SS&C Blue Prism is a reliable and efficient solution that improves simplicity and operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

One of the hardest things for me about the SS&C Blue Prism Intelligent Automation Platform is setting up—it can be very difficult, especially if you’re new to this product. Plus, it takes time to learn all the features, especially if you don’t already know things like RPA.

Also, getting it to work on an older system that doesn’t have the latest tech can be a bit of a headache. And although they’ve got a lot of protection, the costs for small businesses can be a bit higher. Overall, it’s a powerful tool, but it has its cons. Review collected by and hosted on G2.com.

AA
Web Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

The finest features were the automation of monotonous tasks, the capacity to grow up even further, and the easy connection.

It also includes a ton of additional enterprise-level features. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

I'm not sure if the hefty cost is a drawback or not, but several subjects lack resources, which makes setup challenging at first.

Everything else was useful and wonderful. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

1. It is suitable to create basic rule based tasks such as simple data scraping using web selectors.

2. It is suitable to create complex AI driven, Machine learning driven solutions as well for large and real time data handling for big enterprise level projects also.

3. Customer support is great has community to ask for help if stuck anywhere ,so its eassier to implement aything Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

Frequency of using , I have mostly been using his for small-level data scraping applications ,Its been a great learning curve for me...

But when it comes to set up for the large and AI driven projects , set up & integration is a little complex is what i felt Review collected by and hosted on G2.com.

Saurabh S.
SS
DevOps Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

The best part was the ability to scale up further, automated the repetitive work & the integration was quite manageable

Plus it has so many other enterprise grade features Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

I'm not sure if its high cost a cons or not, but some topics don't have much resources available which make it hard to setup initially

Rest all was handy and good Review collected by and hosted on G2.com.

Amit K.
AK
SDET II
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

1. It helps in leveraging multiple manual process through automation like data entry, processing of invoices, managing the excellent sequence of creating the orders, approving them and dispatching them through correct routes, creating a perfect & Error Free Supply Chain System with very less / no margin of errors.

2. if the Supply chain management system need to add some more requirements / features, so through SS&C Blue Proim RPA System, the testing of new features will be easier, thus deployment of new features into production environment is very smooth.

3. With the utilization of this RPA tool, human error can be minimised, thus accuracy is increased manifolds.

4. The complete process of implementing the Tool & Technology is very easy to understand and thus, the product can be delivered to client at multiple locations.

5. Although The Platform has very less/ no errors, yet if and whenever the maintenance of the Platform required or any assistance required in implementation, customer support can be reached out very easily.

6. With the Advancement of this Platform User can utilise it more frequently to scale up the business and thus productivity increased multiple times.

7. This RPA Tools is very easy to integrate with multiple deployment platform thus, making the platform scalable in nature. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

Since this platform is very highly decorated, so a careful, clear and illustrative training is required to understand the functionality of the product. Review collected by and hosted on G2.com.

Manisha J.
MJ
Technical Program Manager ( Virtual Event Platforms)
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

I love its user-friendly interface and powerful automation capabilities that boost efficiency and scalability. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

I find the learning curve a bit steep for new users, and some features can feel limited in customization Review collected by and hosted on G2.com.

Aryan J.
AJ
RPA Developer I
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

As we know, What is Automation and how it is helpful in many ways for organization. Now there is good tool SS&C Blue Prism comes with Intelligent Automation which is easy to use to have the actionable insights to process optimization. And also from this easily implement the process documentation and wireframes into runnable process. With help of its transform feature it is integrated with real time insights into tasks and workflows.

Also this intelligent automation gives us the availibility to discover and optimize our processes in better way and help the clients and organization to gain the trust and market revenue from this. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

For the medium scale organization it can be costier. And also, sometimes it lacks for cognitive abilities. Review collected by and hosted on G2.com.