![Abigail S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abigail S.")
AS

Abigail S.

Cafe Specialist

Consumer Services

Small-Business (50 or fewer emp.)

7/31/2019

"Extremely Easy to Use!"

4/5

What do you like best about Square Point of Sale?

The square POS system is so easy to use and it makes checking out a dream. The customer can insert or swipe their own card and the system will scan their name off the card. As you can imagine, this is very helpful for the cafe business where we are constantly calling out orders. The system is sleek and easy to navigate. The rewards system is simple. Review collected by and hosted on G2.com.

What do you dislike about Square Point of Sale?

Sometimes customers may not want a particular name tied to their order and the cashier may have to delete it. Additionally, tasks like opening the cash drawer are somewhat hidden in the "settings" category. I've also encountered confusion among customers with the loyalty program as they are unsure whether or not the points are being added to their card or their name (this issue is easily cleared up by explaining the system). Review collected by and hosted on G2.com.

Recommendations to others considering Square Point of Sale:

Be sure to look around at other systems to make sure that Square truly meets the needs for the size of your business. Review collected by and hosted on G2.com.

What problems is Square Point of Sale solving and how is that benefiting you?

The previous POS system in use required the cashier to take the customers card and swipe it (there was no chip reader). The cashier would then have to go through a series of prompts. The Square system puts the task of going through the prompts on the customer and functions much quicker. Review collected by and hosted on G2.com.

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4.6 out of 5 · Verified reviews from real users

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