![Jess P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jess P.") JP Jess P. Founder/CEO/Cosmetologist/Trichologist Small-Business (50 or fewer emp.) 1/28/2025 "Robust. Highly intuitive. Still with massive roadblocks." 5/5 What do you like best about Square Point of Sale? Across the board, Square has done a LOT to improve their platform for the betterment of their users. I like that there are so many different reports, capabilities, user interface customization, the online sector being taken into account, and so on. Truthfully, Square has developed a platform so robust in comparison to its beauty/wellness counterparts that it's hard to think of each individual thing I like best. In general, I'd have to say the thing I like best about Square POS is seeing how much it has grown in the 7 years I've been using it. Review collected by and hosted on G2.com. What do you dislike about Square Point of Sale? Fragmentation and user capability. I run a complex hair and scalp service business. It is impossible, so I'm told, to get the capabilities that businesses on the "Retail" POS get because I'm a part of "Appointments" and that's not something that can be offered. Um...what? So because I run an appointment-based business, I'm not authorized to have the full capabilities for shipping, inventory, etc.? Do I not also have retail in my business that would benefit from "Retail" capabilities? Review collected by and hosted on G2.com. What problems is Square Point of Sale solving and how is that benefiting you? I have an electronic record that saves me from having tons of paper around my office. See. This is a perfect place to point out I can't really list out what Square POS is "solving" for me in terms of my retail because I don't have the full capability of inventory reports, analysis, etc. because I'm not "fully" a Retail user. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller See what 1184 reviewers think of Square Point of Sale 4.6 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/square-point-of-sale/reviews)