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Spryker Cloud Commerce OS Reviews & Product Details - Page 4

Spryker Cloud Commerce OS Overview

What is Spryker Cloud Commerce OS?

Spryker is the leading Composable Commerce platform for enterprises with sophisticated business models. We enable growth, innovation, and differentiation by providing digital commerce capabilities to more than 150 clients worldwide. Spryker's modular and customizable commerce stack with cutting-edge cloud capabilities empowers you to adjust to the constant market changes and scale your business. It is built on a solid yet adaptable base of modules and APIs that allow autonomy and speed for new digital initiatives. Across reputable analyst firms, Spryker is acknowledged as a significant contributor to the advancement of Composable Commerce: Ranked number one for Composable Commerce Use Caseby Gartner®. Recognized Leadership in Sophisticated B2B and Enterprise Marketplace Commerce by Gartner®, Forrester, and IDC. Spryker enables new expansion and growth opportunities for early adopters through marketplaces and digital transformation projects for emerging enterprises. Spryker's top priority has, and will always be, the success of our customers. This is evident through the success of enterprise customers such as ALDI, STAUFF, Banner Engineering, ZF, Metro, Jungheinrich, and many more. Spryker's core focus is on the quality of our service rather than the quantity of our customers. Spryker's highly experienced Business & Technical Consulting teams accelerate customer benefit by immediately assessing your business use case and translating it into technical capabilities. Along with our global network of accredited partners, including Diva-e, Turbine Kreuzberg, Valantic, and more, Spryker supports its customers at every stage of the implementation process. Spryker's Customer Success Team is always on hand to provide guidance, benchmarks, insights, and more. With Spryker, tomorrow's complex business requirements are solved today. Let's address your challenges and compose the future of your business. Book a meeting with a Spryker expert now!

Spryker Cloud Commerce OS Details
Languages Supported
German, English
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Product Description

Spryker Cloud Commerce OS is the commerce technology company offering a commerce operating system, as well as corresponding customer interfaces (apps) which enable companies to harness the full potential of their products and services by connecting them to various customer touchpoints and creating forward-looking customer centric and IoT use cases.

How do you position yourself against your competitors?

We provide an intelligent composition platform that enables sophisticated transactional use cases for Digital Commerce, including Things Commerce and Enterprise Marketplaces.


Seller Details
Seller
Spryker
Year Founded
2014
HQ Location
Berlin, New York, London, Amsterdam, Berlin, Hamburg, DE
Twitter
@sprysys
3,072 Twitter followers
LinkedIn® Page
www.linkedin.com
317 employees on LinkedIn®

Samuel P.
SP
Overview Provided by:

Recent Spryker Cloud Commerce OS Reviews

SI
Seilys I.Mid-Market (51-1000 emp.)
3.5 out of 5
"Newcomer's Perspective"
The flexibility and modular design, making it easy to build custom, scalable e-commerce solutions tailored to any business need
MS
Mihai S.Enterprise (> 1000 emp.)
5.0 out of 5
"Fast and Secure"
Fast implementation and easy to use for the frontend users
CM
Cristian M.Mid-Market (51-1000 emp.)
4.5 out of 5
"A Robust and Versatile Platform for Developers"
Modular Architecture , Performance, Customizability, Decoupled Front-End and Back-End , good integrated Apis. Overall, Spryker Cloud Commerce OS pr...
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Spryker Cloud Commerce OS Media

Spryker Cloud Commerce OS Demo - B2B Demo Shop
Out of the box Demo Shop including all relevant B2B features.
Spryker Cloud Commerce OS Demo - B2C Demo Shop
Out of the box Demo Shop including all relevant B2C features.
Spryker Cloud Commerce OS Demo - Extensive Cart Functionality
There are very extensive Cart functionalities available out-of-the-box, like comments, sharing, editing of products, approval, and many more.
Spryker Cloud Commerce OS Demo - Back Office
Manage all Back Office tasks in the Administration Interface. Here, you can extend your catalog and navigation, create content, maintain price, tax and currency options, check orders, and much more. Furthermore, you can manage user and administrator accounts as well as stores, warehouses, shipme...
Spryker Cloud Commerce OS Demo - Marketplace
In the Merchant Portal, every Merchant has the opportunity to create and edit the information that is being displayed on the Merchant profile. This includes options to personalize their shop description, banner, logo, contact information, opening hours, terms & conditions, and imprint details...
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139 Spryker Cloud Commerce OS Reviews

4.4 out of 5
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139 Spryker Cloud Commerce OS Reviews
4.4 out of 5
139 Spryker Cloud Commerce OS Reviews
4.4 out of 5

Spryker Cloud Commerce OS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Spryker Cloud Commerce OSQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Food & Beverages
UF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Spryker Cloud Commerce OS?

Modern, cloud native architecture; individual features can be easily added to existing core Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

Maturity of the PaaS platform and overall support Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

Providing a solid core architecture so that project team can mainly focus on business requirements and start quickly to develop new features Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Thanks for your review! We would be happy to further understand how we can support your endeavor with Spryker, yet we gladly share a few words regarding your valid statements. Our support strategy consists of multiple pillars including our support unit, our academy team plus our community initiative, and more. We aim to provide an environment in which every user and stakeholder can find solutions to their challenges. That can be issuing a ticket, taking a course, or asking within our growing community.

Cloud operations and its self-services are on top of our minds to create an even more robust PaaS platform for your business. The upcoming months will contain updates making you more autonomous in your daily business alongside our technology.

We recommend checking the linked source regularly for updates from our team. In addition, feel free to get back to your Spryker contact if your have more questions.

See how Spryker Cloud Commerce OS improved
MV
CTO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Spryker Cloud Commerce OS?

The flexibility to extend and customize the system to your particular needs. The solution is very elegant and well thought out. Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

Honestly, now much to complain about but some things to keep in mind are since this is an enterprise-level platform, you will need a team, plan and know what you are getting into. Be prepared to have good partners with other e-commerce solutions such as search, personalization, BI, Loyalty. etc. Since Spryker is a newer platform, the integrations ecosystem is not there yet, although this is being addressed with the new Spryker App Orchestration Platform. Review collected by and hosted on G2.com.

Recommendations to others considering Spryker Cloud Commerce OS:

Have a great internal engineering team or partner with a fantastic SI. As mentioned above, some things to keep in mind are since this is an enterprise-level platform, you will need a team, plan and know what you are getting into. Be prepared to have good partners with other e-commerce solutions such as search, personalization, BI, Loyalty. etc. Since Spryker is a newer platform, the integrations ecosystem is not there yet, although this is being addressed with the new Spryker App Orchestration Platform. Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

We are doing a major platform migration with Spryker, going from a custom legacy monolithic system to a new headless composable solution. The Spryker system allows us to build our own components that are specific to our industry. Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Hi Mike, thanks for your review and for sharing your best practices with others to achieve their respective goals with Spryker. If there's anything in the future we can help you with, let us know and share any ideas and wishes for improvement via our idea portal.

See how Spryker Cloud Commerce OS improved
Jose V.
JV
Head of Engineering
Consumer Goods
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Spryker Cloud Commerce OS?

The software architecture based on a modular monolithic is really well designed. There is a healthy community in Slack keen to help you anytime. Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

As an OSS, sometimes it is not that easy to contribute with your own changes/fixes/improvements. Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

It's the core of our e-commerce webshop. Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Thanks for your feedback and review, Jose. We are happy to see you being part of our vibrant community and contributing to it with your knowledge and insights. Although we thrive to serve each individual business needs in the best way, some things might be limited while our team is working on improving them. So, please let us know when you come across something we shall know while we update you and our customers about things you can look forward to.

FG
Commercial Excellence, Customers & Strategy Senior Manager for ZF South America
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Spryker Cloud Commerce OS?

Flexibility, customer orientation, system support, functionalities out of the box. Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

No office in South America, no local support in Brazil. Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

Connecting the inventories of our customers to offer a market place for the Workshops, improving the product availability. Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Hello Fernanda, thanks for the time you invested into writing this review. Highly appreciated. We are aware that meeting the local requirements of our customers is a priority. Therefore our strategy includes working with a strong ecosystem of partners to extend our footprint onto a global scale. Yet, your feedback has been actively shared with our product team and will be considered in our development efforts. Don't hesitate to contact us at any time.

Verified User in Electrical/Electronic Manufacturing
AE
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Spryker Cloud Commerce OS?

Good set of feature OOTB system feels future ready and supports us in building up what we need. Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

Sometimes more flexibilirty would be good. Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

Digital order possibilities for our customers that will make more time for other task in our order management team. Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Thanks for your review. We appreciate your affirmation of our vision, of creating a composable commerce platform that provides you with the capabilities to flesh out and enhance your commerce ambitions. In terms of flexibility, we would be happy to learn more about what things in particular you envision. Feel free to reach out to your Spryker contact, so we can learn from your experience with our technology.

Giovanni P.
GP
Technical Lead eBusiness
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Spryker Cloud Commerce OS?

- Architecture

- Modularität

- Composability

- Communication Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

- UX/Frontend

- Speed of bugs correction

- Support Portal

- Documentation

- Little focus on B2B context Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

- Reduce time to market

- Create internal/operational efficiencies

- Drive innovation Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Dear Giovanni, thanks for taking the time and sharing your review. If you need additional support, let us know. Don't miss out on sharing your ideas as well in our product ideation board.

See how Spryker Cloud Commerce OS improved
Verified User in Wholesale
EW
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Spryker Cloud Commerce OS?

+ Code quality

+ Modularity

+ APIs

+ Customer Success

+ Scalability Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

- Price intensive

- Bug fixing takes a long time

- Bad documentation (especially new features)

- A lot of B2B functions incomplete Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

We use Spryker as our e-commerce solution and customer frontend. We have very extensive product data (3 million SKUs, 8 million images, 60 million technical attributes, etc.) and a use lot of APIs. Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Thanks for your review. Although the appearance of a bug disturbs your workflow, we can affirm that we are constantly improving our bug-fixing procedures and monitoring their overall response & resolution time of them. Over the last months, we also introduced more material to let users self-serve themselves, those include our academy initiative, newer documentation entries, and the community platform. We encourage you to contact us any time, as our product team would be happy to further elaborate on your feedback.

AV
Product Owner e-Commerce
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
What do you like best about Spryker Cloud Commerce OS?

The decision for Spryker Commerce OS was that it provides a complete eCommerce package that can be customized to our needs. Further, it comes with a wide range of standard features that are ready to use in different business scenarios (B2B, B2C, Marketplace). We decided to use SCCOS and were thrilled how fast and performant our customization and extensions were and are provided and available in the environment.

Translated with www.DeepL.com/Translator (free version) Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

So far, we have not had any major issues with the implementation and customization of the platform. The implementation speed of new developments was lengthy in some areas, but the result then met the requirements. we look forward to adding more features in the future. Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

Unified way of product delivery for BO and frontend (StoreFront). Better searchability, filtering and findability (SEO) of our sales products and product families. Relief of the internal IT system landscape through SCCOS. Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Thanks for your review, Alexander. It's part of our commitment to provide our customers with the needed capabilities and advanced ease of implementation to shorten the time to market! We are thrilled to see your progress. For additional support, feel free to check out our free e-learning content at our academy via the link.

See how Spryker Cloud Commerce OS improved
Verified User in Hospital & Health Care
IH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Spryker Cloud Commerce OS?

I like that the Spryker platform is divided into lots of different modules and that each of them can be updated individually based on the individual needs.

Their support is great and really quick. On every level the communication is proactive and they always have an open ear for improvements.

Spryker makes it easy to build individual customization on top of the out-of-the-box features. Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

I dislike the mostly missing global approach. Spryker backoffice can not out-of-the box handle proper separation into different countries/roles. Also, the master data import is quite challenging. Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

We have a great partner with Spryker and the platform helped us build a great e-commerce platform. With Spryker being headless, we could maintain our corporate look in the frontend/UI, while still making use of Sprykers capabilities. Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Dear reviewer, thanks for taking the time and sharing your experience with the community. We are glad to see that Spryker is enabling you to reach your strategic business goals! Regarding master data and internationalization, feel free to add any additional feedback and ideas to our ideation board to let our product team know what matters to you!

See how Spryker Cloud Commerce OS improved
Verified User in Furniture
IF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Spryker Cloud Commerce OS?

Spryker provides all necessary functionalities and gives us the freedom to expand as needed. Spryker is a service and solution-oriented company with a very good direct communication. Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

The Spryker backoffice solution could be a bit better. I would like to have a some more functionality in the standard package. Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

With Spryker we allow our customers to buy our products online and use the self-service area, without making calls or writing emails. A lot of time is saved for the customers. Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

We're happy to hear that our platform is helping you save time and provide a better experience for your customers through self-service options. If you have any additional feedback or suggestions, please don't hesitate to reach out to our teams. We appreciate your partnership with us and look forward to continuing to provide a customer-centric solution for your business.