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Spryker Cloud Commerce OS Reviews & Product Details - Page 3

Spryker Cloud Commerce OS Overview

What is Spryker Cloud Commerce OS?

Spryker is the leading Composable Commerce platform for enterprises with sophisticated business models. We enable growth, innovation, and differentiation by providing digital commerce capabilities to more than 150 clients worldwide. Spryker's modular and customizable commerce stack with cutting-edge cloud capabilities empowers you to adjust to the constant market changes and scale your business. It is built on a solid yet adaptable base of modules and APIs that allow autonomy and speed for new digital initiatives. Across reputable analyst firms, Spryker is acknowledged as a significant contributor to the advancement of Composable Commerce: Ranked number one for Composable Commerce Use Caseby Gartner®. Recognized Leadership in Sophisticated B2B and Enterprise Marketplace Commerce by Gartner®, Forrester, and IDC. Spryker enables new expansion and growth opportunities for early adopters through marketplaces and digital transformation projects for emerging enterprises. Spryker's top priority has, and will always be, the success of our customers. This is evident through the success of enterprise customers such as ALDI, STAUFF, Banner Engineering, ZF, Metro, Jungheinrich, and many more. Spryker's core focus is on the quality of our service rather than the quantity of our customers. Spryker's highly experienced Business & Technical Consulting teams accelerate customer benefit by immediately assessing your business use case and translating it into technical capabilities. Along with our global network of accredited partners, including Diva-e, Turbine Kreuzberg, Valantic, and more, Spryker supports its customers at every stage of the implementation process. Spryker's Customer Success Team is always on hand to provide guidance, benchmarks, insights, and more. With Spryker, tomorrow's complex business requirements are solved today. Let's address your challenges and compose the future of your business. Book a meeting with a Spryker expert now!

Spryker Cloud Commerce OS Details
Languages Supported
German, English
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Product Description

Spryker Cloud Commerce OS is the commerce technology company offering a commerce operating system, as well as corresponding customer interfaces (apps) which enable companies to harness the full potential of their products and services by connecting them to various customer touchpoints and creating forward-looking customer centric and IoT use cases.

How do you position yourself against your competitors?

We provide an intelligent composition platform that enables sophisticated transactional use cases for Digital Commerce, including Things Commerce and Enterprise Marketplaces.


Seller Details
Seller
Spryker
Year Founded
2014
HQ Location
Berlin, New York, London, Amsterdam, Berlin, Hamburg, DE
Twitter
@sprysys
3,072 Twitter followers
LinkedIn® Page
www.linkedin.com
317 employees on LinkedIn®

Samuel P.
SP
Overview Provided by:

Recent Spryker Cloud Commerce OS Reviews

SI
Seilys I.Mid-Market (51-1000 emp.)
3.5 out of 5
"Newcomer's Perspective"
The flexibility and modular design, making it easy to build custom, scalable e-commerce solutions tailored to any business need
MS
Mihai S.Enterprise (> 1000 emp.)
5.0 out of 5
"Fast and Secure"
Fast implementation and easy to use for the frontend users
CM
Cristian M.Mid-Market (51-1000 emp.)
4.5 out of 5
"A Robust and Versatile Platform for Developers"
Modular Architecture , Performance, Customizability, Decoupled Front-End and Back-End , good integrated Apis. Overall, Spryker Cloud Commerce OS pr...
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Spryker Cloud Commerce OS Media

Spryker Cloud Commerce OS Demo - B2B Demo Shop
Out of the box Demo Shop including all relevant B2B features.
Spryker Cloud Commerce OS Demo - B2C Demo Shop
Out of the box Demo Shop including all relevant B2C features.
Spryker Cloud Commerce OS Demo - Extensive Cart Functionality
There are very extensive Cart functionalities available out-of-the-box, like comments, sharing, editing of products, approval, and many more.
Spryker Cloud Commerce OS Demo - Back Office
Manage all Back Office tasks in the Administration Interface. Here, you can extend your catalog and navigation, create content, maintain price, tax and currency options, check orders, and much more. Furthermore, you can manage user and administrator accounts as well as stores, warehouses, shipme...
Spryker Cloud Commerce OS Demo - Marketplace
In the Merchant Portal, every Merchant has the opportunity to create and edit the information that is being displayed on the Merchant profile. This includes options to personalize their shop description, banner, logo, contact information, opening hours, terms & conditions, and imprint details...
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139 Spryker Cloud Commerce OS Reviews

4.4 out of 5
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139 Spryker Cloud Commerce OS Reviews
4.4 out of 5
139 Spryker Cloud Commerce OS Reviews
4.4 out of 5

Spryker Cloud Commerce OS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Spryker Cloud Commerce OSQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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KK
Solution architect
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spryker Cloud Commerce OS?

- layered architecture

- modular

- high traffic optimized

- quick startup

- provided docker sdk

- extensibility

- tech stack somewhat up to date Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

- modularity (coz of lots of packages upgrades are very complex and time-consuming)

- poor and not up-to-date documentation

- the steep learning curve for all of the developers, significantly less experienced

- support sometimes is not as responsive as expected

- poor support for monitoring/logging

- no dedicated DevOps support for a Paas solution

- default storefront uses "old" frontend technologies, hard to find frontend devs

- too many layers on top of standard packages/solutions (for example, Symfony libs)

- extensions by extending Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

Replatforming our exisitng e-commerce solutions to standardised platform. Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Thanks for your review. We appreciate you taking the time to share your feedback with us. We acknowledge a steep learning curve for our technology due to its enterprise-ready nature. The high level of flexibility demands a slightly longer learning experience. To combat that and equip you accordingly, our key initiatives including Academy, Documentation, and Community provide you with more tools and access to knowledge. You can also look forward to more updates on storefront and self-service capabilities later this year!

Maximilian M.
MM
Director of Product
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Spryker Cloud Commerce OS?

Performance

Out of the box features that would have taken a lot of effort to develop: e.g. agent assisted customer login

Support mechanisms

Strong ties to customers Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

No clear deletion concept

Certain Unfinished features e.g. discounts or dashboard in zed Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

Setting up a b2b shop to suit varying user types and ersonas Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Dear Maximilian, thanks for your review and for pointing out in which areas we can improve to help you achieve your goals. Rest assured that we take your input seriously and our product teams are constantly working on improving our technology. If you have not done already, we encourage you to talk to your respective customer success manager to build a joint roadmap to overcome those current challenges. Whenever you see room for improvement, don't hesitate to share your ideas as well in our idea portal.

See how Spryker Cloud Commerce OS improved
Verified User in Industrial Automation
AI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spryker Cloud Commerce OS?

The ability to customize a decent amount of the codebases's functionality without overwriting it will probably be my favorite aspect of Spryker once it comes time to upgrade major versions. For the day-to-day side of things, the built-in code style, functionality, and structure tests are helpful in maintaining the current standards when adding new code. The built-in code generators are also a significant help, speeding up the overall pace of development. Spryker's technical support reps are also competent and responsive. Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

As a developer who previously worked with systems such as Magento 1 & 2, the learning process and resources for new Spryker developers are substandard in comparison. What technical documentation Spryker has on its website can be old and inconsistent. The community help forum (which would typically make up for documentation shortfalls) hides messages after 90 days as it is using a free version of slack. Having all that past knowledge become inaccessible is something I would expect a competent software company to rectify. Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

The customizability and flexibility of the Spryker system (as well as the wealth of additional add-ons) meant that it was easy to pair Spryker with our current systems. Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Thanks for your review! We appreciate you taking the time to share your experience with Spryker. Due to the pace of our platform development, documentation, and the overall developer experience were not on par where we want it to be. To provide you with the best experience, we are happy to share that those two topics are on our priority list for the upcoming months. Alongside our academy offering, which adds new course material regularly, we are confident to bring everyone up to speed in no time. Regarding our community, we made a strategic investment that will bring our community initiative to the next level including better aggregation of content and federated search across our other sources. Stay tuned for more!

AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Spryker Cloud Commerce OS?

Supports multiple e-commerce use-cases, such as B2C and Marketplace

Enterprise-grade architecture, API-first

Scalable Cloud-based offering

Clear onboarding process Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

Steep learning curve for PHP developers who are not exposed to entrprise architecture principles (e.g. like Java EE)

Lacks in certain key funcional areas, especially in Marketplace module Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

Provides a solid e-commerce platform, which can be extended to meet our specific functional requirements and can scale according to meet our needs Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Thank you for your review, Akis. We acknowledge that due to its enterprise-ready nature, our technology has a steeper learning curve. Yet, to flatten that accordingly, our Academy, Documentation & Community team will extend their resources to equip you with everything you need. We also recommend working with partners in our network to further accelerate your business strategy. Feel free to contact us at any time.

Jared T.
JT
COO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spryker Cloud Commerce OS?

Using Spryker, we can develop to our exact complex specifications while having the ability to replicate the marketplace for future business applications. The modular infrastructure gives us confidence that we will never need to rebuild from scratch again. Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

Spryker typically relies on 3rd party systems to be integrated for robust functionality. If you are relying on out-of-the-box features for a majority of the solution, then Spryker may struggle to meet all of your business requirements. Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

We are using Spryker for its multi-vendor functionality and ability to replicate the store front and cross borders with ease. This is core to our growth strategy and something Spryker handles natively. Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Thank you for sharing your thoughts on Spryker with us. We're glad to hear that the platform's flexibility and modular infrastructure have been valuable for your complex business needs. Regarding your feedback on third-party integrations, we understand that the Spryker ecosystem relies on a range of solution partners to provide additional functionality and integrations with external systems. However, our team works closely with each partner to ensure that they meet our high standards of quality and performance. There are a lot of things you can look forward to that the teams will share within the next months.

Verified User in Electrical/Electronic Manufacturing
AE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Spryker Cloud Commerce OS?

Spryker makes it easy to manage out of the box as well as individually implemented features and the back end is easy to handle for any user. Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

Implementing new and individually developed features is a not-so-easy task and may require a lot of know-how and development resources. Also, the decision between concrete products or variants when it comes to the way the assortment is displayed has a huge impact on how the search works - and it does not work properly or as expected when you go for variants which is a must for a wide and/or deep product range in order to keep the assortment clear. So the search is a big pain point thet needs to be optimized urgently. Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

Speeding up the shopping experience in a B2B environment and helped us going a step further in digitalization Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Thanks for your review. We acknowledge that our technology due to its modern nature can have a daunting learning curve. Yet, our academy team has established multiple courses and e-learning programs to provide everyone with relevant guidelines and best practices regardless of stage. We enhanced our search engine by replacing it with Open Search, which comes into play in our cloud solution. In addition, we rely on our technology partners like Algolia to provide you with the best search engine capabilities from a best-of-breed standpoint. Our latest SDK development provided additional convenience regarding code upgrader, helping everyone make the most out of our technology. Our product team would be glad to talk to you to understand your current challenges further. Please don't hesitate to get in contact with us via your respective Spryker contact.

WB
Manager of Web Development
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spryker Cloud Commerce OS?

The modularity of Spryker makes it a good choice for business. It makes it easy to turn features on and off. Compared to other competitors, the tech stack is more modern, which makes maintenance and security risks more manageable. The documentation is very thorough. The implementation went quickly and smoothly. The Spryker team was able to quickly develop to the needs of our company and handle last-minute changes. Sprykers's communication during the project was amazing. They were responsive and I never felt we were waiting for answers. Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

Modularity is a double-edged sword. Although Spryker has a lot of OOTB features, you're usually going to have to integrate with many systems. Each of these touchpoints is a point of failure. In addition, the US market is still relatively new for Spryker which required us to decide best-practice in some areas. Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

Modernizing and enhancing our current shopping cart experience. Having Spryker be the integrator has helped with development as no one knows their product better. Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

We appreciate your honest feedback on the limitations of modularity and the potential for integration issues. At Spryker, we strive to provide a balance between out-of-the-box features and the flexibility to integrate with other systems. We understand that every business has unique needs and are committed to providing the support and guidance necessary to navigate these challenges.

Verified User in Retail
IR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Spryker Cloud Commerce OS?

Spryker seems to have a flexible architecture concept compared to further vendors in the market. Agile team spirit visible in the quite new Spryker teams. Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

Architecture: PHP and Codecpetion test framework as preferred programming language blocks recruitment of resources from the market. Some code refinements still needed to ensure hollistic, multi-variant country implementations.

Operations and QA: PaaS solution still needs improvements in monitoring (esp. performance monitoring). Offered operation services are quite at the beginning. Experts for Spryker operations in IT market are limited which avoids handovers to further implementation partners. Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

Implementation of click and collect retail business. Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Thanks for your review. We decided for codeception as it fits the overall language and design philosophy of our application and technology, yet we encourage every user to apply their preferred testing framework if needed. To mitigate the potential knowledge gap due to the modern architecture of our solution, we increased our efforts that include more learning & documentation material plus training for our partners. In addition, our community team has been extended to create more p2p exchange and knowledge transfer over the next months. Keep the feedback coming and feel free to get in contact with us via your respective Spryker contact.

Lisette W.
LW
Head of IT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Spryker Cloud Commerce OS?

State-of-the-art, easy to use and not difficult to maintain. Documentation is available. Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

There is not something I don't like. It seems pretty good. Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

The problem Spryker Cloud Commerce is solving is the connection of our end users with the backend ERP system. The benefits are twofold; one advantage is a better client experience because the ERP system is slightly user-unfriendly. The other is that the Spryker platform will handle the business logic instead of the backend system, thus relieving some of the performance pressure of the Netsuite system. Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Thanks for your review, Lisette. We are happy to hear that our solution meets your expectation to help your business grow and achieve its desired outcome. Please let us know at any time how we can be of help.

Colin T.
CT
Director. CFO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spryker Cloud Commerce OS?

Future proof architecture will continue to evolve with our business needs and shouldn't require replacing Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

Being a reasonably new eCommerce solution, some integrations with common platforms are entirely new grounds for Spryker Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

Ability to replicate future instances of marketplaces with relatively low cost to implementation was very attractive for us Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Thanks for your review, Colin. It means a lot to us you taking the time. It's great to see that our solution makes you future-proven for your business needs while providing a greater level of agility. Our modern and innovative solution is constantly improving, while certain integrations might be missing, we strongly recommend staying in close contact with your respective Spryker team to not miss out on upcoming capabilities. Let us know if something specific is on your roadmap we shall consider.