---
title: Spryker Cloud Commerce OS Reviews
meta_title: 'Spryker Cloud Commerce OS Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 140 reviews by the users' company size, role or industry
  to find out how Spryker Cloud Commerce OS works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 140
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---

# Spryker Cloud Commerce OS Reviews
**Vendor:** Spryker  
**Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 140
## About Spryker Cloud Commerce OS
Spryker is the leading Composable Commerce platform for enterprises with sophisticated business models. We enable growth, innovation, and differentiation by providing digital commerce capabilities to more than 150 clients worldwide. Spryker&#39;s modular and customizable commerce stack with cutting-edge cloud capabilities empowers you to adjust to the constant market changes and scale your business. It is built on a solid yet adaptable base of modules and APIs that allow autonomy and speed for new digital initiatives. Across reputable analyst firms, Spryker is acknowledged as a significant contributor to the advancement of Composable Commerce: Ranked number one for Composable Commerce Use Caseby Gartner®. Recognized Leadership in Sophisticated B2B and Enterprise Marketplace Commerce by Gartner®, Forrester, and IDC. Spryker enables new expansion and growth opportunities for early adopters through marketplaces and digital transformation projects for emerging enterprises. Spryker&#39;s top priority has, and will always be, the success of our customers. This is evident through the success of enterprise customers such as ALDI, STAUFF, Banner Engineering, ZF, Metro, Jungheinrich, and many more. Spryker&#39;s core focus is on the quality of our service rather than the quantity of our customers. Spryker&#39;s highly experienced Business &amp; Technical Consulting teams accelerate customer benefit by immediately assessing your business use case and translating it into technical capabilities. Along with our global network of accredited partners, including Diva-e, Turbine Kreuzberg, Valantic, and more, Spryker supports its customers at every stage of the implementation process. Spryker&#39;s Customer Success Team is always on hand to provide guidance, benchmarks, insights, and more. With Spryker, tomorrow&#39;s complex business requirements are solved today. Let&#39;s address your challenges and compose the future of your business. Book a meeting with a Spryker expert now!



## Spryker Cloud Commerce OS Pros & Cons
**What users like:**

- Users benefit from the **ease of use** of Spryker Cloud Commerce OS&#39;s structured setup and centralized management features. (2 reviews)
- Users value the **flexibility** of Spryker Cloud Commerce OS for building custom frontends without altering the global backend. (2 reviews)
- Users value the **reliability** of Spryker Cloud Commerce OS, benefiting from seamless integrations and real-time inventory management. (2 reviews)
- Users value the **B2B-first composable architecture** of Spryker Cloud Commerce OS, enhancing enterprise-level customization and workflow management. (1 reviews)
- Users value the **customizable architecture** of Spryker Cloud Commerce OS, enabling tailored frontends for diverse markets effortlessly. (1 reviews)
- Implementation Ease (1 reviews)
- Inventory Management (1 reviews)
- Quick Setup (1 reviews)
- Users value the **scalability** of Spryker Cloud Commerce OS, enabling tailored e-commerce solutions that grow with their business needs. (1 reviews)

**What users dislike:**

- Users find the **complex implementation** of Spryker burdensome, creating steep learning curves for small teams lacking specialists. (1 reviews)
- Users struggle with the **confusing UI** of Spryker, which hinders efficiency in creating custom quotes and approvals. (1 reviews)
- Users face **editing difficulties** with a convoluted UI that significantly slows down the quote creation process. (1 reviews)
- Users struggle with the **high complexity** of Spryker&#39;s system, facing steep learning curves and operational challenges. (1 reviews)
- Users find the **inadequate training** for Spryker creates complexity and challenges, hindering small teams&#39; operations and customization efforts. (1 reviews)
- Interface Issues (1 reviews)
- Users struggle with the **steep learning curve** of Spryker Cloud Commerce OS, hindering initial development and understanding. (1 reviews)
- Time-Consuming (1 reviews)

## Spryker Cloud Commerce OS Reviews
  ### 1. A strong partner you can build on

**Rating:** 5.0/5.0 stars

**Reviewed by:** Linda H. | Vendor Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2022

**What do you like best about Spryker Cloud Commerce OS?**

- It is very expandable
- Speed to design and develop the commerce application
- great customer service/quick reaction

**What do you dislike about Spryker Cloud Commerce OS?**

There is nothing to dislike, everything works well.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

It is an easy-to-use system that we successfully use and combine for our online marketplace.

**Official Response from Samuel Pais:**

> Hello Linda, thanks for reviewing Spryker Cloud Commerce OS. We are glad to see that you happily rely on us to achieve your business goals. To strengthen the bonds between our customers and our products, we highly encourage you to visit our ideations board on which you can actively influence our efforts.

  ### 2. Spryker is an ideal platform for digitizing complex requirements.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katharina H. | Vendor Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 15, 2022

**What do you like best about Spryker Cloud Commerce OS?**

The system has very many options to individualize and modularity allows us to be fast to market.

**What do you dislike about Spryker Cloud Commerce OS?**

I have nothing to complain about, everything is fine.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

One platform meets the needs of all of our customers so Standardization is very helpful.

**Official Response from Samuel Pais:**

> Hello Katharina, thanks for your review of Spryker. We are glad to see that Spryker helps you address complex transactional use cases. Our product team is constantly looking for additional feedback or insights in regards to the next evolution of our product. If you have any, you can share them via our ideation portal. 

  ### 3. Scalable E-Commerce framework that lets you focus on what matters

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sebastian W. | Senior Product Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Spryker's core software provides universal value, while still being easily extendable and customizable. Thus I'd consider it an excellent fit for tons of manufacturers, retailers, and service providers in B2B and B2C environments looking to make the next step in digital commerce.

What I like the most is:
- The disciplined separation of backend and frontend.
- The modularity of features.
- Configurations for multi-store & -language setups are easy to accomplish.
- Customization is comfortably possible without risking future upgradability.
- Continuous and transparent development of core software.

**What do you dislike about Spryker Cloud Commerce OS?**

- The steep learning curve for developers, who are just getting to know Spryker and its architecture, as the software is somewhat complex and a juggernaut functionality-wise. From what I can see, a lot has now been kicked off to ease and speed up that process (Academy); but still, with the small number of developers bringing an extensive Spryker knowledge to the table, it's a pain.
- The developer & business user community still offers enormous room for improvement. I'm sure many enthusiasts would be willing to share their individual experiences with Spryker.
- Some of the published modules are not production-ready out of the box and leave a lot to be desired, even with basic expectations regarding offered functionality.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

We are undergoing the digitization of marketing & sales in a field-sales-driven B2B environment. We leverage Spryker as a tool to optimize the top- and bottom-line, as well as to elevate our customers' experience.

  ### 4. Scalable and flexible in term of capabilities...

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matthias M. | Leiter Competence Center Berlin, Enterprise (> 1000 emp.)

**Reviewed Date:** September 29, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Spryker OS delivers a complete eCommerce package, which can be suited to your needs.

The overall functionality is separated into individual modules (aka packaged business capabilities)  that can be customized.

Everything is in one installation: multi-site, multi-store, multiple languages (customized to your clients), even though configuration/setup is demanding.

The primary focus is scalability in performance and market growth. As a headless solution, Spryker OS goes beyond classic shop solutions.

**What do you dislike about Spryker Cloud Commerce OS?**

As others said, the learning curve for developers can be steep. 
Being located in Berlin, Germany, we have the advantage of having developers who work with the funding frameworks and architecture.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

We are supporting our B2X clients in choosing the right solution for their projects.

  ### 5. Procurement process a good start to our partnership

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2022

**What do you like best about Spryker Cloud Commerce OS?**

The Spryker sales and presales team have engaged with us from day one transparently and collaboratively to come to the right solution partnership. They work flexibly and cater for around the globe working hours and provide solutions that work for our company.

**What do you dislike about Spryker Cloud Commerce OS?**

None I can think of this early in the engagement

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

We are looking to extend our sales channels to include eCommerce and provide best in class sales solutions to our Franchise partners

**Official Response from Samuel Pais:**

> Thank you for taking the time to share your positive experience with Spryker. We are delighted to hear that our sales and presales team have been transparent, collaborative, and flexible in working with you to find the right solution partnership. We appreciate your kind words and look forward to continuing to support your business goals.

  ### 6. Spryker Cloud Commerce OS - the system for ambitious commerce projects

**Rating:** 4.5/5.0 stars

**Reviewed by:** Thomas K. | Projektmanager, Senior UX Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 30, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Spryker has a PaaS approach which enables custom code and configuration throughout the system. It has a modular approach so it's rather easy to do isolated customizations to certain areas where you need it. Beside that the PHP developer base is rather huge so it should be a breeze to find the right implementation personel.
Spryker has B2C and B2B demo shops available, all fully responsive, acting as a good starting point for individualization projects.
Sprykers support is fast and responsive.

**What do you dislike about Spryker Cloud Commerce OS?**

Sprykers cloud offering is open to some improvements. Besides rather technical discussions for provisioning the right systems, there are also some issues regarding monitoring and operational excellence.

**Recommendations to others considering Spryker Cloud Commerce OS:**

Check their site, look at their presentation and videos, try out the demo shops. Once you've done this, talk to some agency implementing Spryker and you almost get the same picture I have.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

diva-e does custom B2C and B2B ecommerce shops and portals for various customers beside many other services we provide.
Spryker especially is being used for various different vertical and markets due to its versatility.

  ### 7. A groudbreaking for online shops

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hieu L. | Technical Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Well structured codebase architecture
Flexible to extend
A good built-in solution for search
The state machine for business processes
The default implementation is already scalable
Support multi-stores

**What do you dislike about Spryker Cloud Commerce OS?**

The documentation and developer bootcamp is sometimes out-of-date
Open code, not open source, all bugs need to be submitted to an internal system without accepting patches from communities
Steep learning curve.
The bridges at the core level sometimes cause difficulties in project-level implementation.

**Recommendations to others considering Spryker Cloud Commerce OS:**

It is well suited for medium to large shops that need to connect to different external systems (PIM, CMS, CRM, OMS, etc...). The Spryker architecture makes it plays nicely with varying models of deployment. However, both software engineers and DevOps engineers have a steep learning curve to develop the Spryker shop correctly. This solution may not be the answer for small businesses that want a lightweight e-commerce solution.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

At NFQ Asia, we use Spryker to build e-commerce solutions for some clients. The Spryker Commerce OS solves different problems on both B2B and B2C shops. It establishes a standard of organizing the codebase structure, designing our database, connecting to third-party applications, etc... Furthermore, Spryker Commerce OS is highly flexible, allowing us to customize the shop to the varying needs of our clients. There are also many pre-built packages that we can start using immediately with a minimum effort for configuration.

  ### 8. What I can tell you after more than 6 years and more than 14 projects using Spryker!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Florian M. | CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2021

**What do you like best about Spryker Cloud Commerce OS?**

For building a global marketplace with millions of products Spyker is just what you need. Individual processes and requirements, common in B2B commerce, can be implemented perfectly using Spryker as a base.

**What do you dislike about Spryker Cloud Commerce OS?**

As Spryker is a system for ambitious commerce projects with a high degree of customization and enterprise requirements. There is no simple answer - don't expect it to be ready out-of-the box and within 3 days.

**Recommendations to others considering Spryker Cloud Commerce OS:**

Spryker is a system for ambitious commerce projects with a high degree of customization and enterprise requirements. If you are planning a small webshop, there are more straightforward solutions for that.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

We realized Marketplaces with more than 550 million products, Real-time quotation and inventory checks from several hundred distributors, and individual business requirements such as uploading part lists (BOM) with thousands of items via drag and drop to place your order.

  ### 9. An Improved Chassis and Concierge Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Industrial Automation | Enterprise (> 1000 emp.)

**Reviewed Date:** November 20, 2021

**What do you like best about Spryker Cloud Commerce OS?**

What is most remarkable about Spryker is not their thoughtful application of PHP to create a highly flexible and fully modular e-commerce platform-- even though the platform itself is fantastic, with rich B2B and D2C features out of the box. No, it's that after several experiences implementing a platform and having an underwhelming to awful implementation, the Spryker team becomes even more engaged and focused on your success after the sale.

If you are sizing up Gartner's magic quadrant while you consider your selection, recall that the platform shown to you is the fully mature realization of their capabilities. With all but Spryker, an integration partner will start the work and then find their contact at the platform slow to respond at best, wholly unresponsive at worst. 

Spryker continues to be available, and they treat customers and partners with speed and sincerity.  Add that to a robust platform, and you can't ask for much else.

**What do you dislike about Spryker Cloud Commerce OS?**

To date we have no issues with the platform implementation and we look forward to continuing to add more of the features moving forward.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

We are moving from a D2C-only platform with a host of issues to a feature-rich D2C platform and distributor platform. We are thrilled to offer our distributor network a clean, robust experience for sourcing.

**Official Response from Samuel Pais:**

> Thank you for your kind words and for highlighting our commitment to customer success. We are proud to offer a flexible and fully modular composable commerce platform and are thrilled to hear that our team continues to provide speed and sincerity to our customers and partners. We look forward to continuing to work with you and providing a feature-rich platform to achieve your desired outcomes.

  ### 10. Spryker is a flexible, customizable, scaleable ecommerce solution for complex businesses

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stefan E. | Head of eCommerce, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2021

**What do you like best about Spryker Cloud Commerce OS?**

It is easy to implement custom features for our complex business case. Also, this technology scales well in our growing business. You can show personalized content, product lists, and products to your customers.

**What do you dislike about Spryker Cloud Commerce OS?**

Upgradeability (at this moment) is hard, but Spryker is working on it.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

We use Spryker as a customer interface for eCommerce and retail. With Spryker we give customers all eCommerce processes like product search, checkout, order processing all information he needs. We use it on all customer touchpoints like online, retail, phone, etc.

  ### 11. Spryker - actual the best shop solution  if you do not want an out-of-the-box-solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Guido F. | PHP Senior Software Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 11, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Scalability of components like you need it. The shop is highly customizable, with many existing modules to use or the ones written by yourself. It is easy to integrate into your current services and to connect to new services. Spryker supports multi-store, multi-language, B2B and B2C and has a customizable checkout and workflow process.

**What do you dislike about Spryker Cloud Commerce OS?**

Lots of boilerplate code, hard to learn (to customize), only for shops at Enterprise-Level

**Recommendations to others considering Spryker Cloud Commerce OS:**

Go the Spryker way when customizing it - otherwise, upgrading will make many headaches.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

We realized shops with many articles and article variants in a B2B setting with multi-store and multi-language setup. The shops integrate with existing services like ERP, marketing tools, PIMs, and payment solutions. One of the most attractive benefits is that we combined a couple of car databases and fleet management with offering car-specific products to the customers.

  ### 12. Spryker is a very good Commerce OS for complex requirements/business models

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tim S. | The E-Commerce Dudes Podcast Co-Host, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Spryker OS is a very flexible and scalable system with a very good B2C/B2B functionalities. If you wan have complex requirements or business models which need to be digitalized, Spryker is a very good option for this.

**What do you dislike about Spryker Cloud Commerce OS?**

With an increase in flexibility there is usually also an increase in complexity. So you have to know Spryker and how it works. 
Something which does not have to do with dislinking Spryker, but you should know, that Spryker is probably not the right fit for smaller companies or basic E-Commerce requrements.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

if you need to digitalize complex business models, Spryker will help you because of its flexibility. Especially B2B challenges can be solved pretty well with the Spryker Commerce OS and a good team.

  ### 13. Helukabel Review PO FE

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sven W. | Product owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2021

**What do you like best about Spryker Cloud Commerce OS?**

very fast application, most settings can be done in Back Office and are active immediately

**What do you dislike about Spryker Cloud Commerce OS?**

Interfaces to ERP are not included and must be developed from the beginning.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

Low loading times even with high data volumes, parallel presentation of abstracts and concrets

**Official Response from Samuel Pais:**

> Dear Sven, thanks for writing a review about your experience with our technology. We appreciate your honest feedback. If you haven't done so, we encourage you to share your improvement ideas on our board, which helps our product teams to develop what's needed for your business! If there's anything else you need help with, do not hesitate to contact us.

  ### 14. Spryker B2B  suite for complex B2B business cases

**Rating:** 4.0/5.0 stars

**Reviewed by:** Magdalena Kim N. | Consultant Digital Transformation, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2021

**What do you like best about Spryker Cloud Commerce OS?**

- its decoupled modules
- its headless and API first architecture allowing for various interfaces and touchpoints
- a passionate mindset among the Spryker employees

**What do you dislike about Spryker Cloud Commerce OS?**

- in my taste, the backend could be a bit more business user-friendly
- SEO capabilities

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

Spryker's B2B is well suited for complex transactional business cases for B2B companies that require a thorough understanding of processes. With the API first approach Spryker is easily integrable with existing customer systems (ERP, PIM, CRM..) which is crucial for our customers. Especially companies providing numerous product variations require configuration capabilities that can deal with vast amount of product data. For this particular challenge Spryker CCOS is especially well suited.

  ### 15. Spryker builds a strong base which helps powwow to standardize our processes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about Spryker Cloud Commerce OS?**

- modular shop system in b2c business scope - redesign of legacy system 
- with spryker we have a standard system which helps us to address problems with an idea of its solution 
- integrate complex third party systems, like ERP, CRM and PIM

**What do you dislike about Spryker Cloud Commerce OS?**

- multistore functionality is not completely thought through
- multi-tenancy is not completely thought through
- products and attributes per store

**Recommendations to others considering Spryker Cloud Commerce OS:**

use the very good documentation and datamodels
always try to use standard
customize when necessary, with the idea of standard

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

- we didnt have customers before only orders
- we have a lot of standard modules and functionality like: bundles, product attributes

**Official Response from Samuel Pais:**

> Thanks for your review of our technology. We are glad to see your business growing using our capabilities. We appreciate your recommendation of standardizing use cases and customizing whenever value is generated. Feel free to let us know how we can improve even further by leaving your idea on our board!

  ### 16. Spryker - suitable for multi-store, multi-language, B2B and B2C solutions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Reimond C. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 28, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Spryker supports multi-store, multi-language, B2B and B2C. It helps to achieve faster time to market delivery of our projects. The system itself allows to parallelize work between engineers efficiently, and it takes only a few months to launch even the most complex projects.
Spryker separates the front-end from the back-end allowing to scale the application without any additional need to adjust and refactor the codebase.
Spryker has a customizable checkout and workflow process. Allows mapping of complex business processes using the state machine.

**What do you dislike about Spryker Cloud Commerce OS?**

The learning curve is quite steep and experienced developer team needed.

The documentation structure can be improved, there are good materials in the documentation, but I think it is not easy to identify them due to the way they are structured.

The development community is still small, however, the Slack Community is continuously growing and there are some pretty active members on it.

**Recommendations to others considering Spryker Cloud Commerce OS:**

Spryker Could Commerce OS is very well suited for companies that plan to have high load/availability systems with a large volume of orders or plans to implement an omnichannel business model. Less appropriate for building standard shops, where no customization is needed.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

The main benefit of Spryker Commerce OS is that you are able to build highly customized solutions. Spryker is a good starting point for new projects, since it comes up with a big feature stack of different modules, and this allows you to extend existing features or build new ones to fulfill your client needs. 
Another important benefit is that the big out-of-the-box feature stack and the modular structure of Spryker help to achieve faster time-to-market delivery of your solutions.

**Official Response from Samuel Pais:**

> Thanks for your review, Reimond. We affirm that learning a new technology such as ours can be challenging from time to time and create a steep, yet great learning opportunity. We assure you that the team is working on bringing our enablement to the next level including our community efforts. We will unveil some great things over the next months.

  ### 17. We are with Spryker since 2 years ago and we'll continue with them

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shaya P. | Head Of Ecommerce & Data Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Headless design and architecture of Spryker that makes it very easy to customise

**What do you dislike about Spryker Cloud Commerce OS?**

Mainly its discount engine that requires many customisations as well as its lack of a mature subscription model.

**Recommendations to others considering Spryker Cloud Commerce OS:**

If you want to spin up a scalable e-commerce solution, Spryker can fit nicely in your architecture.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

We are making an scalable eCommerce solution and Spryker enables this vision

**Official Response from Samuel Pais:**

> Thanks for your review, Shaya. Our product is constantly evolving adding new capabilities while improving others, so keep an eye on that. Feel free to share your needs on our idea board as well! 

  ### 18. The Best Choice for Customer-Centric E-Commerce Platforms.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Frank S. | Principal Consultant eCommerce, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about Spryker Cloud Commerce OS?**

High flexibility in implementing the requirements and good support from Spryker Consulting Team.

**What do you dislike about Spryker Cloud Commerce OS?**

Very complex solution that requires a lot of know-how in the development team. This makes it difficult to build the in-house team.

**Recommendations to others considering Spryker Cloud Commerce OS:**

I would recommend spryker to anyone looking for an innovative solution with many capabilities. It is also important to keep in mind that it is a framework and nothing out of the box.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

Meeting requirements that could not be covered by our previous system. In particular, customer centricity, which could be solved well by building a headless front end and integrating third-party systems for personalization.

  ### 19. Well designed Commerce OS suited for complex business problems and fast delivery

**Rating:** 5.0/5.0 stars

**Reviewed by:** Saulius L. | Delivery Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 21, 2021

**What do you like best about Spryker Cloud Commerce OS?**

- Fast time to market
- Well maintainable code
- Reduce the need to have in-house engineers

**What do you dislike about Spryker Cloud Commerce OS?**

- Spryker Cloud Commerce OS requires a lot of boilerplate code. It may be repetitive or overly formal

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

We use Spryker Cloud Commerce OS as a tool for building our clients' e-shop solutions. I supervise engineering teams, 30+ engineers in total working on Spryker. Spryker Cloud Commerce OS itself, helps us in dealing with complex business logic requirements and enables effective scalability for our clients.

First of all, it reduces ambiguities that may occur when multiple engineers are solving the same problem. Spryker-imposed code standards help us in keeping our overall project quality high.

Secondly, it helps to achieve faster time to market delivery of our projects. The system itself allows to parallelize work between engineers efficiently, and it takes only a few months to launch even the most complex projects.

  ### 20. Innovative e-commerce platform for rapid development and innovative solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marco K. | Teamleiter Digital Commerce Solutions, Enterprise (> 1000 emp.)

**Reviewed Date:** December 23, 2021

**What do you like best about Spryker Cloud Commerce OS?**

the individual expandability and adaptability in order to be able to take existing processes and tools into account

**What do you dislike about Spryker Cloud Commerce OS?**

Everything has to be developed, which can be a disadvantage. It is not possible to try something out briefly

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

The quick adaptation to new requirements including consideration of all surrounding systems

**Official Response from Samuel Pais:**

> Thanks for your review, Marco. We appreciate you took the time to share your experience with the G2 community. With packaged business capabilities (PBCs) we aimed to provide all the mandatory building blocks to build your digital commerce while offering you the chance to modify them to your needs. Yet, our product team is working hard on facilitating this process with additional features within our technology. Watch out for its announcement. Meanwhile, feel free to check out our documentation for additional support on your journey.

  ### 21. Quite complex, but powerful

**Rating:** 3.5/5.0 stars

**Reviewed by:** Vitali D. | Principal Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 29, 2021

**What do you like best about Spryker Cloud Commerce OS?**

clear guidelines
tools for quality assurance
documentation

**What do you dislike about Spryker Cloud Commerce OS?**

It would be desirable to recognize more of the known frameworks and concepts in the system. The initial phase is otherwise quite complicated

**Recommendations to others considering Spryker Cloud Commerce OS:**

I would recommend a strong agency with qualified developers as partners.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

I support Spryker in project development in the B2C area

  ### 22. Great experience from a Frontend Developer

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hoàng N. | Web Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 28, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Modular architecture - very clear, scalable, easy to maintain
Elasticsearch for searching
Clean codebase, follow SOLID Principle
Frontend with Atomic Design, BEM methodology
Support polyfill

**What do you dislike about Spryker Cloud Commerce OS?**

Documentation for implement React is still sketchy
Bridge is superfluous in my perspective

**Recommendations to others considering Spryker Cloud Commerce OS:**

Spryker is really well suited in case your shop aims for having millions of users, cross country.
However, if you just want to build a small simple shop, less feature. You don't need to use Spryker.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

Spryker is a huge platform with many build-in modules, provide solutions for almost every trouble I got when building an online shop

  ### 23. High scalable E-Commerce solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ruben B. | Senior Application Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Scalability
Extensibility
Maintainability

**What do you dislike about Spryker Cloud Commerce OS?**

Missing Features for Glue API in headless usage

**Recommendations to others considering Spryker Cloud Commerce OS:**

Spryker is suitable for business cases with fast time to market. 
Modular architecture keeps maintenance costs low.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

Due to a well considered Architecture and the separated Storage concept, Spryker is highly scalable

  ### 24. Spryker Review (tech perspective)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2021

**What do you like best about Spryker Cloud Commerce OS?**

I like the focus on code qualtity and its taking care of SOLID principles.

**What do you dislike about Spryker Cloud Commerce OS?**

Caused by its modularity, you will end up having a lot of dependencys. They getting managed by composer, but still there is no easy way to get started with a feature selection and build it up step by step. All features require project level changes you need to know or figure out.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

We are using Spryker for ecommerce projects and solve customer business processes. Later on its always followed by necessary customizations, since spryker-eco integrations never 'just' work out of the box. Spryker is a good starting point for new projects, since it comes up with a big feature stack of different modules and this allowes you to extend existing features that will speed up your implementation process.

  ### 25. Great Commerce Platform

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Spryker Cloud Commerce OS?**

I like the modular character of the Spryker platform - We are using the platform to host our new website. This will enable us to grow as a company in the future without having to rethink the current setup.

**What do you dislike about Spryker Cloud Commerce OS?**

The SEO features are very limited and had to be programmed manually (canonicals for example). This should be standard for a market leader and I hope will be improved with the next version update.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

We will be hosting our new website with Spryker and hope to improve usability as well as loading times etc.

**Official Response from Samuel Pais:**

> We appreciate your review and honest feedback on our current capabilities. We acknowledge that SEO is a key success driver. We encourage you to add your ideas and requests as well to our ideation board for additional feedback and transparency. We look forward to supporting you in reaching your business goals!

  ### 26. Highly customizable solution for interesting and unique projects

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andreas S. | Software Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 21, 2021

**What do you like best about Spryker Cloud Commerce OS?**

The great customizability and features set offered by Spryker's architecture. The feature-rich REST-API makes unique and non-traditionals e-commerce projects possible. Due to the modern technology stack, solutions developed using Spryker are flexible and scalable, making them future-proof. Developing is also quite fun as soon as you get used to Spryker, thanks to the interesting customers and use-cases that are attracted to Spryker.

**What do you dislike about Spryker Cloud Commerce OS?**

The learning curve is quite steep and takes some time to get used to developing actual projects. Due to the community's relatively small size, it can sometimes be hard to find help for very specific questions.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

Projects requiring unusual and unique concepts benefit a lot from Spryker's customizability. There are rarely features that cannot be implemented because they are limited by Spryker's infrastructure or technology.

  ### 27. Spryker Cloud Commerce OS is a good choice for your company.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Khong T. | Full Stack Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 28, 2021

**What do you like best about Spryker Cloud Commerce OS?**

- Spryker OS is a comprehensive solution for an e-commerce ecosystem.

- Spryker provides almost everything you can use right away.

- In addition, Spryker is also designed to be easily extended and customized according to your requirements.

**What do you dislike about Spryker Cloud Commerce OS?**

- Sometimes customizing some things in Spryker is quite difficult if you are new.

- Because of extensibility, reuse, sharing, sometimes to make a module in Spryker you need to write more code than usual.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

Issues scaling, and project development. thanks to Spryker's highly extensible design.

  ### 28. Digital transformation through unified commerce!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Steve L. | Associate Partner, Enterprise (> 1000 emp.)

**Reviewed Date:** September 29, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Agile fast building block system with over 750 modules for digital transformation - unified commerce. Spryker has highly flexible and high-performance interfaces for internal and external tools. The system is an innovative e-commerce platform for large companies with disruptive business models.

**What do you dislike about Spryker Cloud Commerce OS?**

High setup effort. Spryker requires high development costs due to increased complexity.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

Together with our clients at KPS, we want to transform digital transformation projects into unified commerce concepts in the future.

  ### 29. PaaS for complex Product Structures and Business cases

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel V. | Projektmanager E-Commerce, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Because of its modularity spryker allows you to be fast. We were able to get into the market fast and quickly get customer insights

**What do you dislike about Spryker Cloud Commerce OS?**

We had some struggles with the Paas Solution but the Spryker support helped us a lot.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

We have been creating a highly customized B2B and B2C solution fo our costumers in the industrial segment and the private segment. 
We needed a flexible and scalable solution to expand and develop our platform over time

  ### 30. A great system to scale quickly and easily

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wolfgang S. | Direktor Marketing & Sales Performance, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Spryker Cloud Commerce OS?**

I love the "Lego brick" principle....
Fast and easy scalability...
The future belongs to marketplaces:)

**What do you dislike about Spryker Cloud Commerce OS?**

In the SEO area there is still potential to make customers even happier

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

We have implemented a standard with Spryker that we could not achieve before in e-commerce

  ### 31. Good e-Commerce OS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Good e-commerce OS. Very agile and flexible framework.

**What do you dislike about Spryker Cloud Commerce OS?**

Focus on Business to Business could be better

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

Build a new innovative e-commerce platform for our customers.

**Official Response from Samuel Pais:**

> Dear reviewer, thanks for sharing your experience with us. We are glad that our agile and flexible technology enables you to build your desired digital commerce. We are constantly improving our technology and encourage you to let us know which capability you are missing via our idea board. 

  ### 32. Outstanding E-Commerce Framework

**Rating:** 4.5/5.0 stars

**Reviewed by:** Günther K. | Digital Evangelist, Enterprise (> 1000 emp.)

**Reviewed Date:** June 28, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Outstanding e-commerce framework for ambitous use cases. Modern and flexible architecture. Deep understanding of market and customer needs. Solution oriented service.

**What do you dislike about Spryker Cloud Commerce OS?**

Inital investment. Complexity requires knowledge and expert skills with limited availability. Oversized for some standard scenarios.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

We use the platform to develop our new business initiatives. It is to early at this point to tell if we can realize the benefits. In any case we were looking for a framework that is future-proove.

  ### 33. Spryker Cloud Commerce OS - the view of an implementation partner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthias F. | CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 11, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Modularity, flexibility and robustness of the software is very good. The software architecture is build on top of design patterns and follows principles (e.g. SOLID) and standards, which is simple awesome from developer perspective  and really helps during the implementation phase of a project.

**What do you dislike about Spryker Cloud Commerce OS?**

There are a lot of modules and a very fast developing from spryker side, which makes it not that easy to keep a project always up-to-date with the latest spryker modules - here the (mostly) independence of the modules helps you out in the end and also does not make it necessary to updated each single module all the time.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

As a developer you are not trapped within a fixed structure - you can easily overwrite and extend Spryker core features and you don't need hacky workarounds all the time - like in other e-commerce solutions. You don' t need to repeat yourself and implement standard-features all the time again. Spryker offers a lot of features out of the box - these features are implemented in a secure way and are tested intensively. You can care about the special requirements of your customer and stay focused on implement these.

  ### 34. Modular Commerce Component Solution for Experts

**Rating:** 3.5/5.0 stars

**Reviewed by:** Marco K. | QA/Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Modular System Components and Framework approach

**What do you dislike about Spryker Cloud Commerce OS?**

update and maintenance of the components
complex API architecture if you build (and you will) custom modules

**Recommendations to others considering Spryker Cloud Commerce OS:**

If you consider using spryker, keep in mind that you need to build or hire a skilled and trained team to have a successful project and provide the customer with the necessary resources. (Project Team)

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

Custom Frontends (TouchPoints)
Workflow and 3rd Party Service integrations

  ### 35. Spryker as a B2C shop

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Opportunities to realize all possible features and goals on your roadmap, no limitations, you just have the challenge to develop and realize them - which is possible without a doubt with spryker

**What do you dislike about Spryker Cloud Commerce OS?**

maybe a bit "big" for smaller companies what could be a bit overwhelming at the beginning but actually is no real disadvantage at the end...

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

Being able to create a shop with user experience that picks up all customers: jung people aswell as older customers who are not as safe on navigating through an onlineshop as junger people

  ### 36. Stable backbone for individual B2B Processes and beyond

**Rating:** 4.0/5.0 stars

**Reviewed by:** Thomas S. | Senior Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about Spryker Cloud Commerce OS?**

The system offers more flexibility and modularity than any other PHP based enterprise Commerce System.

**What do you dislike about Spryker Cloud Commerce OS?**

API can still be developed further inmho.

**Recommendations to others considering Spryker Cloud Commerce OS:**

Very experienced network of technology and industry partners. Outstanding sales and tech support from Spryker.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

Spryker is currently our only solution providing scalability and stability for platforms with up to 550 million products.

  ### 37. Spryker - highly customizable, flexible and scalable solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Spryker Cloud Commerce OS?**

- Modularity and flexibility of the system
- Guidance, Support and training from the Spryker-Team
- Based on approved e-commerce standards
- "Ready to use models"

**What do you dislike about Spryker Cloud Commerce OS?**

- Missing some SEO standard requirements
- Not the most powerful CMS

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

Creating a shop with customer experience focus, that is unlimited scalable and based on approved e-commerce standards.
And creating outstanding experiences for our customers in the digital commerce space.

**Official Response from Samuel Pais:**

> Thanks for your review. We appreciate that our modularity and PBC-built solution is providing you with the needed business value. To help us improve even further, we encourage you to share your feedback and request in our idea board that is strongly connected to our product team. Feel free to upvote and add your needs there as well, so we can support your strategy!

  ### 38. Not a Shop - But the only Enterprise PHP eCommerce framework to build custom solutions at scale

**Rating:** 3.5/5.0 stars

**Reviewed by:** Chris Z. | Agile Coach, Design Thinking & UX Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 16, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Spryker is based on Clean Code, Solid principles and features a very clean architecture. Since it is a framework it enables you to build whatever you need, and let it scale seamlessly.

**What do you dislike about Spryker Cloud Commerce OS?**

Some of the components are a little dated and should be updated by the core (e.g. Symfony 3 vs. 5 which is current). Also, some of the architecture constraints should be updated to current PHP standards so that the implementation benefits from new library and software components.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

We are building B2B enterprise solutions for industrial customers. The main benefit is that you are able to build highly customized solutions with Spryker.

  ### 39. Spryker scales up your business. Spryker is for winners in collaboration with "best it AG"

**Rating:** 5.0/5.0 stars

**Reviewed by:** Torben H. | Head of International Sales, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 30, 2021

**What do you like best about Spryker Cloud Commerce OS?**

High Customization, flexibility and speed
High degree of innovation
Fast start with out of the box functionalities
Guidance / Trainings for a successful start with Spryker

**What do you dislike about Spryker Cloud Commerce OS?**

We have been working with Spryker for many years. For sure there where issues which need to be adressed, but overall we have nothing to complain about.

**Recommendations to others considering Spryker Cloud Commerce OS:**

Spryker needs a mature TECH-organization and skilled and well trained developers.
If you want to access enterprise organizations with ambitious eCommerce projects and business use cases, take Spryker!

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

Improve ROI
Fast time to market
High eCommerce ambitions
Low TCO
High levels of innovation

  ### 40. Spryker: amazing as employee and as a customer indeed

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alessandro B. | Frontend Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2021

**What do you like best about Spryker Cloud Commerce OS?**

The extensive feature set, modularity and the frontend :)

**What do you dislike about Spryker Cloud Commerce OS?**

Sometimes the complexity is overkill and modularity ca lead to jidden bc breaks

**Recommendations to others considering Spryker Cloud Commerce OS:**

Talk to the people in the company and get some insights. The product is growjng fast!

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

Mainly it sustain out b2b ecommerca and marketplace

  ### 41. very flexible tool with a strong customer oriented Team behind it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bernd B. | General manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Flexible platform. open API and fast web solution

**What do you dislike about Spryker Cloud Commerce OS?**

product import and staging function have potential

**Recommendations to others considering Spryker Cloud Commerce OS:**

strong project management

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

Marketplace - shop in shop concept

  ### 42. A powerful yet complex tool for highly scalable and expandable ecommerce solutions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Laurynas V. | Senior Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2020

**What do you like best about Spryker Cloud Commerce OS?**

I like Spryker's out-of-the-box orientation to quality and scalability. It is easy to switch from one project to another using Spryker because the code structure is the same and the concepts are well enforced. Spryker has a large number of available modules to choose from which helps in implementing features faster. Spryker's Glue layer is a feature that may help to implement more exotic ecommerce solutions. Spryker's code quality tools enable teams to have unified quality standards.

**What do you dislike about Spryker Cloud Commerce OS?**

Developing Spryker can sometimes be a bit tedious, quite a lot of boiler plate code is required. The learning curve is steep. The core code sometimes might be of higher quality.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

We are implementing B2B and B2C ecommerce solutions. The main benefits are these: 
a robust yet flexible product data structure that handles well a wide variety of business different cases;
a well thought-through application design that enables our clients to scale easily and effectively.

  ### 43. Spryker builds a strong base which helps powwow to standardize our processes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about Spryker Cloud Commerce OS?**

- flexibility
- SOLID
- clean code 
- testability

**What do you dislike about Spryker Cloud Commerce OS?**

- missing product concrete store relation

**Recommendations to others considering Spryker Cloud Commerce OS:**

large number of ootb features and packages, core is written in SOLID

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

- replace legacy systems and code
- pim / erp imports
- one base for multiple consumers/frontends

**Official Response from Samuel Pais:**

> Thanks for your review. We are glad that our technology supports you in achieving your business goals. We are constantly working on providing the Packaged Business Capabilities needed to let transactional business flourish. Feel free to add your feedback as well to our ideation board which allows our product team to prioritize our product development!

  ### 44. Great solution for enterprise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonas T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2020

**What do you like best about Spryker Cloud Commerce OS?**

Spryker provides solutions to problems that are often encountered in e-commerce. It is scalable and provides standard e-commerce feature set out of the box. Spryker's code quality is great and it can be used as a reference as well as documentation helping out developers working on the product. Modular architecture allows for great team changeability (developers can switch teams without wasting time with on-boarding, as Spryker has unified structure) and with experienced developers quick time to market. Overall Spryker solves a lot of frequently encountered problems (asynchronous updates, cart, checkout, product storing/updating/viewing/administrating) and it implements a lot of design patterns, that enforces scalable, changeable and readable code avoiding long lasting project's issues related to legacy and outdated code. Due to modular architecture, it is possible for a larger team to work on Spryker without interfering with one another.

**What do you dislike about Spryker Cloud Commerce OS?**

At first Spryker has a steep learning curve and a lot to take in, which might be discouraging. There is also a lot of boilerplate code, but keeping the benefits in mind it actually helps in the long term. In order to use Spryker effectively and efficiently experienced developers are required. For small projects, without big plans for the future, there is no sense to use Spryker as it would be a big overhead.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

Spryker provides solutions for standard e-commerce problems using it's architecture and used technologies (e.g. elasticsearch, redis, rabbitMQ) and every technology as well as feature can be replaced and/or adjusted according to the needs. Spryker separates front-end from the back-end allowing to scale the application without any additional need to adjust and refactor the code base. The technology stack is already there and on top of that there are wrappers allowing for easier customization.

  ### 45. Spryker is awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel Z. | Sr. Account Manager Startups & Project Manager bei Amazon Web Services, Enterprise (> 1000 emp.)

**Reviewed Date:** October 07, 2021

**What do you like best about Spryker Cloud Commerce OS?**

The MACH setup is the kind of mindset I like the most

**What do you dislike about Spryker Cloud Commerce OS?**

Spryker could get faster at how they develop their products if they were to utilize AWS stronger

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

All ofthem

  ### 46. If you are looking for a flexible e-commerce solution, spryker is the right choice.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 01, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Spryker is very modular and can therefore be adapted to individual needs. Even complex special B2B scenarios can be solved.

**What do you dislike about Spryker Cloud Commerce OS?**

Development projects are often somewhat more complex than with other e-commerce systems. This means that the development effort is comparatively high, and it is also not the cheapest system on the market.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

Particularly complex and individual e-commerce scenarios can be customized very well due to the modularity

  ### 47. Best B2B eCommerce Suite for our needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Spryker not only provides the most essential functions out of the box, but is also highly adaptable to our own business processes.

**What do you dislike about Spryker Cloud Commerce OS?**

So far I have nothing to complain about.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

Quick adaptation of content and functions and thus more flexibility than with our predecessor.

**Official Response from Samuel Pais:**

> Your feedback means a lot to us, and we look forward to working on achieving your business milestones. Whenever there is something you would like to share with us or you identify a need our solution could address, feel free to visit our documentation and especially our ideation board to get your feedback into our product teams. 

  ### 48. A key player in composable commerce

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** October 07, 2021

**What do you like best about Spryker Cloud Commerce OS?**

API first, highly modular headless System that enables b2b, b2c and marketplace business models on one platform

**What do you dislike about Spryker Cloud Commerce OS?**

Depending on the actual value proposition to the customer, there is a need to integrate components from various partners. This means more contracts, SLAs and integration effort

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

Being able to make changes quickly to react to changing customer needs

  ### 49. Clear tool, offers many solutions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Spryker Cloud Commerce OS?**

Clarity
Structure
Variety in Design / Individuality

**What do you dislike about Spryker Cloud Commerce OS?**

so far very clear and no difficulties

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

New website, clarity and structure. Easy handling for the user
Personal areas for the user
Quick adjustment

  ### 50. Very good system, nice and easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Spryker Cloud Commerce OS?**

The system has very many options to indidvidualize

**What do you dislike about Spryker Cloud Commerce OS?**

Some menus are confusing - you have to work through them.

**What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?**

We needed a platform which match our technical requirements.

**Official Response from Samuel Pais:**

> Thanks for your review and for letting us know that our navigation and menu can be optimized for your success. If you haven't had the chance yet, feel free to have a look at our roadmap and add your requests for improvements to our board. 


## Spryker Cloud Commerce OS Discussions
  - [What is Spryker Cloud Commerce OS used for?](https://www.g2.com/discussions/what-is-spryker-cloud-commerce-os-used-for)

- [View Spryker Cloud Commerce OS pricing details and edition comparison](https://www.g2.com/products/spryker-cloud-commerce-os/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-14+14%3A04%3A10+-0500&secure%5Bsession_id%5D=fdf72885-29d7-461b-bd29-8790e05b8217&secure%5Btoken%5D=33cd6db2ae8b8733e1dfc4350ab12b230c87faa2728156e464b615fc15749099&format=llm_user)

## Spryker Cloud Commerce OS Features
**Headless Commerce**
- Decoupling
- REST APIs
- Data Orchestration
- Customization
- Extensibility

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - E-Commerce Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Merchandising/Marketing**
- Storefront Design Tools
- Product Visualization
- Recommendations / Personalization
- Promotions and Discounts
- Shopping Cart Abandonment
- Product Reviews
- SEO

**Product Catalog**
- Content Management
- Product Configuration
- Product Search and Filtering
- Intangible Products

**Order Process**
- Checkout Process
- Shipping Options
- Tax Display and Processing
- Payment Processing
- Order Management
- Returns / Refunds
- Inventory Management
- Multi-Channel Fulfillment

**Multi-Channel Support**
- Omnichannel
- Mobile
- Social Commerce
- Customer Service
- Store Locator
- 3rd-Party Store Integration
- B2B

**Platform**
- APIs
- Customization
- Integrations to Add-on Tools
- User Management
- Reporting / Analytics
- Security
- Multi-Site Management
- Admin Access Rights
- Test-to-Product Migration
- Internationalization
- Cross Browser Support
- Performance and Reliability

## Top Spryker Cloud Commerce OS Alternatives
  - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,938 reviews)
  - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) - 4.0/5.0 (600 reviews)
  - [commercetools](https://www.g2.com/products/commercetools/reviews) - 4.5/5.0 (15 reviews)

