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Spryker Cloud Commerce OS Reviews & Product Details - Page 2

Spryker Cloud Commerce OS Overview

What is Spryker Cloud Commerce OS?

Spryker is the leading Composable Commerce platform for enterprises with sophisticated business models. We enable growth, innovation, and differentiation by providing digital commerce capabilities to more than 150 clients worldwide. Spryker's modular and customizable commerce stack with cutting-edge cloud capabilities empowers you to adjust to the constant market changes and scale your business. It is built on a solid yet adaptable base of modules and APIs that allow autonomy and speed for new digital initiatives. Across reputable analyst firms, Spryker is acknowledged as a significant contributor to the advancement of Composable Commerce: Ranked number one for Composable Commerce Use Caseby Gartner®. Recognized Leadership in Sophisticated B2B and Enterprise Marketplace Commerce by Gartner®, Forrester, and IDC. Spryker enables new expansion and growth opportunities for early adopters through marketplaces and digital transformation projects for emerging enterprises. Spryker's top priority has, and will always be, the success of our customers. This is evident through the success of enterprise customers such as ALDI, STAUFF, Banner Engineering, ZF, Metro, Jungheinrich, and many more. Spryker's core focus is on the quality of our service rather than the quantity of our customers. Spryker's highly experienced Business & Technical Consulting teams accelerate customer benefit by immediately assessing your business use case and translating it into technical capabilities. Along with our global network of accredited partners, including Diva-e, Turbine Kreuzberg, Valantic, and more, Spryker supports its customers at every stage of the implementation process. Spryker's Customer Success Team is always on hand to provide guidance, benchmarks, insights, and more. With Spryker, tomorrow's complex business requirements are solved today. Let's address your challenges and compose the future of your business. Book a meeting with a Spryker expert now!

Spryker Cloud Commerce OS Details
Languages Supported
German, English
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Product Description

Spryker Cloud Commerce OS is the commerce technology company offering a commerce operating system, as well as corresponding customer interfaces (apps) which enable companies to harness the full potential of their products and services by connecting them to various customer touchpoints and creating forward-looking customer centric and IoT use cases.

How do you position yourself against your competitors?

We provide an intelligent composition platform that enables sophisticated transactional use cases for Digital Commerce, including Things Commerce and Enterprise Marketplaces.


Seller Details
Seller
Spryker
Year Founded
2014
HQ Location
Berlin, New York, London, Amsterdam, Berlin, Hamburg, DE
Twitter
@sprysys
3,072 Twitter followers
LinkedIn® Page
www.linkedin.com
317 employees on LinkedIn®

Samuel P.
SP
Overview Provided by:

Recent Spryker Cloud Commerce OS Reviews

SI
Seilys I.Mid-Market (51-1000 emp.)
3.5 out of 5
"Newcomer's Perspective"
The flexibility and modular design, making it easy to build custom, scalable e-commerce solutions tailored to any business need
MS
Mihai S.Enterprise (> 1000 emp.)
5.0 out of 5
"Fast and Secure"
Fast implementation and easy to use for the frontend users
CM
Cristian M.Mid-Market (51-1000 emp.)
4.5 out of 5
"A Robust and Versatile Platform for Developers"
Modular Architecture , Performance, Customizability, Decoupled Front-End and Back-End , good integrated Apis. Overall, Spryker Cloud Commerce OS pr...
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Spryker Cloud Commerce OS Media

Spryker Cloud Commerce OS Demo - B2B Demo Shop
Out of the box Demo Shop including all relevant B2B features.
Spryker Cloud Commerce OS Demo - B2C Demo Shop
Out of the box Demo Shop including all relevant B2C features.
Spryker Cloud Commerce OS Demo - Extensive Cart Functionality
There are very extensive Cart functionalities available out-of-the-box, like comments, sharing, editing of products, approval, and many more.
Spryker Cloud Commerce OS Demo - Back Office
Manage all Back Office tasks in the Administration Interface. Here, you can extend your catalog and navigation, create content, maintain price, tax and currency options, check orders, and much more. Furthermore, you can manage user and administrator accounts as well as stores, warehouses, shipme...
Spryker Cloud Commerce OS Demo - Marketplace
In the Merchant Portal, every Merchant has the opportunity to create and edit the information that is being displayed on the Merchant profile. This includes options to personalize their shop description, banner, logo, contact information, opening hours, terms & conditions, and imprint details...
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139 Spryker Cloud Commerce OS Reviews

4.4 out of 5
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139 Spryker Cloud Commerce OS Reviews
4.4 out of 5
139 Spryker Cloud Commerce OS Reviews
4.4 out of 5

Spryker Cloud Commerce OS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Spryker Cloud Commerce OSQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Hospitality
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Spryker Cloud Commerce OS?

The simplicity to manage products, as tecnical datas and other specificities. Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

I feel it is very "product friendly", for other type of contents, its harder to understand what you can do pr not. Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

Our clients are able to buy from different dellers in one platform. Review collected by and hosted on G2.com.

Verified User in Cosmetics
AC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Spryker Cloud Commerce OS?

- Growing fast, future-proof solution

- Modular and very flexible setup

- Existing modules for 3rd parties (payment, tax calculation...)

- Excellent documentation available online

- Nice Look&Feel of the backoffice Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

- Default configuration of the system is not always setup in the way most ecom websites would require it, more configuration required compared to some other ecom tools.

- Headless frontend (not Yves) seems to be more complex than expected as GlueAPI does not always provide all required information OOTB

- While the backoffice Look&Feel is very nice, the general UX of it could be improved (less views/less clicks)

- Poor Reporting/Dashboard features makes it almost mandatory to use external BI Tool even for checking basic sales data. Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

Global rollout of B2C webshops in different markets with different volumetry/ERPs/language.

Spryker has been chosen mainly for it's modularity/flexibility (Microservices/APIs) to make it possible for our company to meet diverse specific local requirements in different countries while using a common core Ecom Platform.

Our goal in using Spryker was to find a solution which can offer a good compromise between global standardization and local flexibility - all with minimal complexity and maximum performance. Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Your review is very welcome. Thanks for taking the time. Due to the high level of diversity within our customers' business cases and models, we decided to provide customers with a basic starting point, allowing you to customize it to your need. Yet, we will continue creating more documentation to share best practices with our customers. We also will continue closing the gap in API-ready capabilities. Finally, you can look forward to some updates on reports & dashboards later this year.

Verified User in Supermarkets
US
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Spryker Cloud Commerce OS?

- clear and clean architecture

- seperated modules

- API ready

- follows clean code principles

- performance aware Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

- mixed up code along version updates (could be commented)

- longlife deprecations

- deprecation markes without alternatives

- longterm learning Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

- standard E-commerce shop platform

- provides ootb modules for standard online shop use cases Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Spryker Cloud Commerce OS?

Spryker has an easy user interface and it's quite simple to step in Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

Difficult to get what are the 'out of the box' features. Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

Purchase service digitalization Review collected by and hosted on G2.com.

TH
E-Commerce Director
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spryker Cloud Commerce OS?

- The willingness to support and help their clients is second to none

- Spryker cares for their client's success and invests massive effort into projects

- Platform offers extreme flexibility to build whatever is needed in a relatively short time

- Architecture and modularity are future-proofed when compared with other E-Commerce platforms

- Developers like using concepts and technologies Spryker is based on

- Spryker is regularly evolving, i.e., the academy is regularly adding new courses/trainings, Spryker App Composition Platform, etc.

- If you have an experienced internal dev team composed of med/sen FTEs with detailed project plans in terms of scope/timeline/budget, then Spryker is the way to go Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

- Almost non-existing developer community, documentation for developers often not up to date

- Onboarding for developers proved to be extremely long and hard (juniors up to one year, mediors 6 months and more, seniors from 3-6 months)

- Everything can be done; however you must follow the Spryker way (which sometimes is not easy to comprehend) and more than often increasing effort and prolonging the time for delivery

- Best suitable for building MVPs with basic needs in terms of features/functionalities/integrations and then increasing the complexity gradually over the time; in cases when re-platforming is needed, tremendous effort has to be invested in building custom features and functionalities increasing time-to-market

- Not covering complex grocery use cases (catchweight products, timeslots, logistics, integrations), a lot of OOTB features and functionalities provide basics, so they either must be developed from scratch or heavily reworked

- Even though it is PaaS, internal DevOps resources are a must-have, for the majority of AWS settings read-only privileges are granted, increasing the time and effort to make changes (everything has to be done via tickets on Spryker Support Portal)

- Frontend Yves is based on pure js. twig for templates and SCSS making it hard to find/hire frontend devs willing to work with that stack

- Hard to upgrade to newer versions since there is a lot of modules and inter-dependencies to take care of Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

Single flexible, future-proofed E-Commerce platform across multiple markets and business models that internal development teams will maintain and further build upon. Spyker Cloud Commerce OS is the foundation for E-Commerce Growth in years to follow. Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Thanks for your review and its level of detail. It will help us further improve our initiatives. We want to give you some feedback on some of your points mentioned. Regarding the overall developer experience, we are happy to share that we heavily invested and will further invest in our community and academy efforts alongside our documentation. You can look forward to more content that helps you build your business use cases. In addition, our roadmap includes several key initiatives addressing your current needs including frontend capabilities, DevOps, and more. Thanks again for your review and do not hesitate to contact us at any time.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Spryker Cloud Commerce OS?

The fact that it can be easily tailored to need. Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

There is many basic ecom fetures missing that you would find from competitors products Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

We dont need to worry about the infrastructure but we are still able to modify the core product. So we get best of both worlds SaaS/On premise. Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

We appreciate you taking the time to review your experience with Spryker. Our product team is constantly enhancing our technology, resulting in a greater set of core functionalities and capabilities. We encourage you to reach out to your corresponding Spryker contact to let us know what kind of use case you are currently struggling to create with Spryker. It's a valuable insight we are happy to incorporate into our product roadmap, making sure we enable you with the right technology to fuel your business.

Miguel O.
MO
Product Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Spryker Cloud Commerce OS?

We recently launched a multiregional experience with multiple warehouses and stores in the same instance of Spryker. This was initially a challenge, but with the proper guidance, we could launch on time and provide an excellent experience for our customers. Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

Some issues have come up on the roadmap to maintain Spryker up to date; We need to plan this next year carefully and implement a consistent update approach to our backlog. We will need time from our development team to spend on this regular update.s Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

Spryker is providing the backbone of our eCommerce operation. It is crucial on our success in driving revenue with consistent information flow and reliable connections to all other systems involved (Customer Service, Warehouse, Payments, etc) Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Thanks, Miguel for your review. It means a lot to us customers for taking the time to leave their feedback. The investment into modern commerce technology might come with a caveat of proper planning and resource management. Our academy team is your best partner to make sure your dev team is equipped with all it takes to take on those opportunities. Feel free to get in contact with your respective Spryker contact to discuss that in more detail.

José Manuel E.
JE
Head of Digital Commerce
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Spryker Cloud Commerce OS?

Spryker's mix of composability and packaged business capabilities enabled us to build and launch an MVP in only six months with a small team. When the time came to quadruple our business in a multi-store structure, the platform's flexibility allowed us to complete the ramp-up in a couple of months. The team at Spryker is invested in our success, supporting us every step of the way. Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

So far, we have not found any relevant roadblocks or flaws worth mentioning. Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

We launched B2B digital wholesaling operations in Mexico. Our customers are mom-and-pop grocery shops, typically with pen and paper management and little to nonexistent digitization. Spryker's composability allowed us to build tailored digital experiences with which our customers can feel comfortable. Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

We appreciate you taking the time to leave a review about Spryker, José! Seeing your business flourish within only six months, reaffirms our vision to build a technology to unlock business outcomes. Please stay an integrable part of our success by sharing your ideas and feedback with us on a regular basis.

Verified User in Food & Beverages
UF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Spryker Cloud Commerce OS?

- Flexible, modular and future-proof architecture

- Provides lots of OOTB features

- State machine provides lots of flexibility when it comes to customizing the OMS part

- Motivated and skilled people behind the product

- Smooth GoLive experience Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

- Steep learning curve, developer experience could be improved (e.g. documentation)

- Access to production system (logs etc.) needs improvement, but already on the roadmap

- Hiring people with relevant experience is quite hard since the product is relatively new Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

Spryker helps to build custom, non standard business models on top of a strong framework with lots of commoditized commerce features which can easily be used Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

We appreciate your feedback. Creating sophisticated business use cases can imply a steeper learning curve, especially in the enterprise space. You can rest assured that our teams like Academy, Community, and Documentation are enhancing their efforts in the next months. Throughout the year, more self-service capabilities to enrich your experience will be released. While you are on the lookout for new members to join your team, feel free to evaluate working with one of our partners to bridge that period of time.

Verified User in Business Supplies and Equipment
AB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Spryker Cloud Commerce OS?

Great cooperation of the Spryker team, they are always there to help you.

Strict architecture rule

Easy to scale

Very stable environment

Often security updates Review collected by and hosted on G2.com.

What do you dislike about Spryker Cloud Commerce OS?

No simple frontend features

Some B2B functionality isn't easy installable for B2C

Duration of deployments Review collected by and hosted on G2.com.

Recommendations to others considering Spryker Cloud Commerce OS:

.. Review collected by and hosted on G2.com.

What problems is Spryker Cloud Commerce OS solving and how is that benefiting you?

We want to grow as a business and Spryker can help us with that. Review collected by and hosted on G2.com.

Response from Samuel Pais of Spryker Cloud Commerce OS

Thanks for your review. We are glad to receive that valuable feedback from your end. Regarding frontend, you can look forward to some updates within the next months that will provide you with more flexibility.

We value the level of compatibility between b2b & b2c use cases, yet, due to their respective nature, certain capabilities might not unveil their full potential if used in the opposite use case. We close that respective gap with each release to allow customers to expand their strategy into new business models.