Springly Reviews & Product Details

This is one of the worst platforms I have ever dealt with and there are a LOT of bad ones out there so this isn't saying much for them! Review collected by and hosted on G2.com.

The website builder is a disaster, if you are used to building in WordPress or even Wix or Squarespare - good luck with Springly builder, very old school way of thinking of how to structure websites and very limiting on theme customization. Trying to do anything within the system is a nightmare. And support is overseas so if you have an emergency - good luck! Review collected by and hosted on G2.com.

As a small non profit association, we were looking for an affordable, all encompassing solution that was easy to use and implement for our members, developer, and back-end users.

Prior to Springly, we were using 4 different platforms and several spreadsheets to track and disseminate our activities, members and outings. Springly enabled us to save time and money! This one stop solution meant we could integrate a member database, newsletters, bookkeeping, online payments, internal messaging, blog, and activity registration, to name a few. You can also create custom pages to fit your needs and create a unique look all within their templates.

As the Admin and developer I use the platform on a daily basis. When I've needed help, the help utility is quite informative and when I've needed customer support, it has been readily and quickly available.

While there are more comprehensive platforms out there, I found them challenging to use and considerablt more expensive. Review collected by and hosted on G2.com.

There are some features that are a little quirky, but once you're familiar with them, you learn to work within the limitations.

We post a lot of photos in our newsletters and blogs, but there is no way to alter the size of the images in the post. It would be nice to have two or three images side by side, but that's not possible.

It would be nice to have an auto-reminder sent out to members that have registered for activities. This was one thing discussed before we joined and was told it was in the works...over a year later it's still not something that has happened. A small thing, but it would help.

This company is based in France, and sometimes responses to questions have automated replies in French. Not a huge deal, but again, it throws some of our users off...until I show them how to translate...BUT, actual responses from tech suppoort are in very good English from a support person. Review collected by and hosted on G2.com.

The rich feature set is unbeatable for the price. Our non-profit, the Indian Wells Preservation Foundation, quickly established our website at a very reasonable cost. The ability to provide online membership and payment processing, online event registration, and eventually an online store make this a robust platform that's very easy to use. Customer support was very responsive and make setting up the system a breeze. Review collected by and hosted on G2.com.

The website templates are limited in their ability to customize them, although they work well for their intended purpose. Also, I would like to see the ability to add multiple names/email addresses for a single household membership. Current memberships are limited to one individual. Review collected by and hosted on G2.com.

Springly has transformed our business. We are a church organization educating God's people with a goal of reaching the masses.

Springly has allowed us to solidify our online presence by allowing us to create a website to reach out students in a way we haven't before.

We have been able to streamline the registration and admissions processes. We have been able to communicate with prospective students and current students effortlessly.

Payments for online courses has been made easier with the Springly platform and we love it. Review collected by and hosted on G2.com.

While Springly has some great features. It would be nice to be able to manage pricing for events with more control.

Currently, springly's features does not allow the administrator to add special prices as needed or add commentary by pricing as needed.

It would also be nice to have forms with more intuitive messaging for users, and more control of the form layouts for events and membership.

It would also be good to have ease of question creation. The feature doesn't allow manipulation of the questions as needed for the look and feel of each individual form. Review collected by and hosted on G2.com.

I'm the membership secretary of a small group in a nonprofit. We have about 325 members. Our previous membership secretary passed away suddenly and she'd kept the membership information on her personal computer in a database built for her in the '90's. As part of our continuity plan, we decided to move to Springly so that several users had access to a cloud based system. We now use it to renew our membership and keep in touch with our members. Review collected by and hosted on G2.com.

Early on in use, we found Springly a bit confusing, but customer support answered our questions quickly! We were able to learn the system and it has been ease to use since!! Review collected by and hosted on G2.com.

For a small non-profit organzation such as ours, Springly is a highly cost-effective soluntion for membership management. It has more features than we will use, but has the features necessary for managing a simple membership organization. Implementation was easy due to the ability to download our previous Excel-based records to Springly. Customer support has been excellent. For the one issue we encountered that required more than a simple Help Desk response, Victoria stepping in to assist quickly and effectively. Review collected by and hosted on G2.com.

At times, I do not find Springly intuitive in performing certain functions. In some cases the "Help" prompts did not answer my question because I did not know how to frame the issue. Short video tutorials/webinars for common functions such as membership setup, communication and renewal would be helpful. Review collected by and hosted on G2.com.

We have been using Springly for our Parent-Teacher Organization, and have been using all aspects of the tools - website, online store, accounting integration, payments, and contact management. All of the tools provided have been quite easy to use and approach, even for a non-developer and non-accountant. We were able to migrate and set up our site very quickly, and add tools as we went - which is very handy for a part-time volunteer organization.

We have used the online store for multiple sales, send weekly updates out from the contact management, and manage all of our accounting aspects from within the package. One of us is logging into the site and using one tool or another almost daily.

In a few instances we found tools or features that didn't work as expected, or that would work better for us and contacted support with their ticket system. These tickets were responded to very quickly, with fixes being within a day typically and some new features as quickly has within a couple of weeks. Review collected by and hosted on G2.com.

Some of the aspects are limited compared to other tools we looked at - however, this for many is probably a benefit. If you're looking for complex integrations with other tools or have complex financial situations, it may not be a great fit.

Day to day for us, the only issue we have run into is that the email template generator is a little kludgy to use, but it hasn't been terrible and has met our needs. Review collected by and hosted on G2.com.

Before Springly, we worked through a handful of outside programs and kept track of everything through Excel documents. But Springly has lifted a weight off our shoulders and given us the organization and confidence to run our organization and communications flawlessly. Review collected by and hosted on G2.com.

I REALLY would love more embedding options for the calendar and events. We have an official Wordpress site away from Springly, and deeper integration would make Springly a 10/10! Review collected by and hosted on G2.com.

I enjoy the ease of set up and customer support. Their team was quick with responding, connected on a video call to discuss any issues I had, and did not become frustrated with my redundant questioning in setting up our payment processing early on.

The sending of the donations receipts and automation into the financial portion is great.

Very good pricing compared to other payment processors and donation platforms. Review collected by and hosted on G2.com.

The bulking templates are limited and integration into other programs, but that is expected with a start-up phase. Review collected by and hosted on G2.com.

Springly is a great product for non-profits. We have been using it for the last few months. Support has been great, we ran into an issue with the website integration with our domain. It was fixed in a timely manner. Support is a big thing to us. It has met our needs so far. Review collected by and hosted on G2.com.

Dislikes: Integration with domain and wordpress website. Documentation is good but very basic. Review collected by and hosted on G2.com.