Splunk Real User Monitoring Pros and Cons

Customer Support for Splunk (not just for RUM but overall) is great.. Review collected by and hosted on G2.com.

When we were moving away from app dynamic, we had two options in mind - Splunk & Datadog. We were already using Splunk for Log Monitoring, so we thought of going with the same for IT infra monitoring & RUM... But, we quickly realise Datadog was better option for us.

Ease of installation, better UI (my own preference) , and much more options to play with , gave Datadog edge over Splunk...

We still use Splunk for log monitoring, but IT infra monitoring and RUM is handled by Datadog for us.

There was some pricing issue as well (if I'm remembering correctly. But maybe I'm mistaken)... Review collected by and hosted on G2.com.

I like that it gives us comprehensive visibility into the real user experience by capturing and analyzing data from actual user interactions. This helps us to identify performance bottlenecks quickly and figure out areas ofimprovement across the entire application stack.

It makes it easy to detect issues as they occur, allowing us to respond quickly and effectively before users are significantly impacted. It helps in identifying errors, anomalies, and slowdowns that may not be caught by synthetic monitoring alone Review collected by and hosted on G2.com.

Like other splunk products, splunk RUM is not easy to setup and use. It has a steep learning curve. Review collected by and hosted on G2.com.

I appreciate that I can track end-user activity throughout an entire session from start to finish. This capability allows me to analyze user behavior and identify any errors or issues they may encounter. With Splunk RUM, it's straightforward to pinpoint and resolve problems that impact the user experience. The comprehensive view of user sessions helps in quickly identifying and addressing any misconfigurations or errors. Review collected by and hosted on G2.com.

No serious problem or setbacks with this solution but I hope they'll inroovw the user interface. Review collected by and hosted on G2.com.

Splunk makes our work easier to monitor all the server's status. Review collected by and hosted on G2.com.

Splunk is very user friendly but when comparied with other monitoring tools the pricing model is high. Review collected by and hosted on G2.com.

This helps in improving application performance, and system health and also detecting issues like slow load times or any transaction failuresand it also gives quicker resolutions. Review collected by and hosted on G2.com.

I feel their price can be a bit low, when compared to others, this feels high Review collected by and hosted on G2.com.

Splunk's powerful search capabilities allow for in-depth analysis of massive datasets. Review collected by and hosted on G2.com.

Splunk can be quite expensive, especially for large-scale deployments and heavy usage Review collected by and hosted on G2.com.

It's a great way to track real usage metrics from our production systems. Review collected by and hosted on G2.com.

Can be a little complicated to use for non-technical members. Review collected by and hosted on G2.com.

it gives detailed insights for our co employees to improve out overall performance. Review collected by and hosted on G2.com.

well setting it up is a bit of a hassle. since i dont know lots of the technical terms. Review collected by and hosted on G2.com.

Complete user activity and session view for any issue or misconsifiugration or error, this enable to identify and resolve the problem at quickets Review collected by and hosted on G2.com.

Did not find any complaint, however user interface could be little more Upgraded Review collected by and hosted on G2.com.

Since the user interface is so simple, even users with little experience may begin immediately with their work. I also like, data can be collected from multiple sources and very quickly integrated for analysis and montioring Review collected by and hosted on G2.com.

There aren't any complaints from me because I was able to reach my goals with this software. Review collected by and hosted on G2.com.