--- title: Splunk On-Call Reviews meta_title: 'Splunk On-Call Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 52 reviews by the users' company size, role or industry to find out how Splunk On-Call works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 52 scale: '5' date_modified: '2026-07-13' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Splunk On-Call Reviews **Vendor:** Cisco **Category:** [IT Alerting Software](https://www.g2.com/categories/it-alerting) **Average Rating:** 4.5/5.0 **Total Reviews:** 52 ## About Splunk On-Call Splunk On-Call makes on-call management less frustrating while reducing mean time to acknowledge and resolve incidents. Splunk On-Call empowers DevOps teams by delivering alerts to the right people so they can collaborate and solve problems. Teams receive context-rich notifications and collaborate cross-functionally to empower fast, efficient incident resolution with reduced downtime. Stakeholders can gain visibility to critical incidents and steps taken to resolve them. ## Splunk On-Call Pros & Cons **What users like:** - Users value the **robust notification system** of Splunk On-Call, ensuring timely alerts that enhance incident response. (3 reviews) - Users appreciate the **robust alert management system** of Splunk On-Call, enhancing incident response and stability. (3 reviews) - Users appreciate the **configuration ease** of Splunk On-Call, which enhances incident management and integrates smoothly with other tools. (2 reviews) - Users appreciate the **flexibility and customization** of Splunk On-Call, enhancing incident management and alert handling. (2 reviews) - Users value the **flexibility** of Splunk On-Call for incident management, enhancing organization and response strategies effectively. (2 reviews) - Incident Management (2 reviews) - Integrations (2 reviews) - Users appreciate the **robust notification system** , enhancing incident management and ensuring timely responses to critical alerts. (2 reviews) - Users value the **flexibility of alerts and incident management** in Splunk On-Call for efficient operations. (1 reviews) - Users appreciate the **flexibility and integration** of Splunk On-Call, enhancing incident management and after-action reviews. (1 reviews) **What users dislike:** - Users are frustrated with **limited features** in Splunk On-Call, especially due to lack of improvements and user interface restrictions. (2 reviews) - Users are frustrated by **missing features** in Splunk On-Call, limiting its functionality and user flexibility since acquisition. (2 reviews) - Users experience significant **notification issues** , including delays and unreliable system configurations affecting usability. (2 reviews) - Users express frustration over the **complexity** of Splunk On-Call, citing a lack of user-friendly improvements and interface issues. (1 reviews) - Users find the **UI complex and limiting** , making essential configurations frustrating and reliant on support intervention. (1 reviews) - Users find **difficult customization** frustrating, as they rely on support for setting up essential configurations. (1 reviews) - Users highlight **feature limitations** in Splunk On-Call, citing a lack of improvements and functionality compared to competitors. (1 reviews) - Users face challenges with **licensing issues** that limit user management and reporting capabilities in Splunk On-Call. (1 reviews) - Limited Functionality (1 reviews) - Poor Customer Support (1 reviews) ## Splunk On-Call Reviews ### 1. EXCELLENT Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Stacey Y. | System Administrator, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2016 **What do you like best about Splunk On-Call?** I like how tightly it integrates with Nagios for on-call; allowing paging to be fully acknowledged. **What do you dislike about Splunk On-Call?** I don't dislike anything at this point. **What problems is Splunk On-Call solving and how is that benefiting you?** Creating a single pane of glass solution for monitoring and on-call interaction across multiple teams. It's a very tightly integrated system, which makes it easy to use. ### 2. Work pretty well 90% of the time, but not always easy to modify. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2016 **What do you like best about Splunk On-Call?** Many options for alerting. Scheduling is okay, but has a learning curve. **What do you dislike about Splunk On-Call?** Overriding on call is a a pain (one can not assign someone else on call unless admin). Scheduling intricate handoffs is difficult. Page loads are an issue with many teams/many users. Reporting could be more robust. **What problems is Splunk On-Call solving and how is that benefiting you?** Sending email. Vo alerts us effectively. ## Splunk On-Call Discussions - [What is Splunk On-Call used for?](https://www.g2.com/discussions/what-is-splunk-on-call-used-for) - [View Splunk On-Call pricing details and edition comparison](https://www.g2.com/products/splunk-on-call/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+13%3A03%3A08+-0500&secure%5Bsession_id%5D=f73cb912-dca9-4ea3-9341-d48b282fc22d&secure%5Btoken%5D=84117426e66b901cef366927c6cffccd3e6140f60933b028405bdda0205f31be&format=llm_user) ## Splunk On-Call Integrations - [Amazon CloudWatch](https://www.g2.com/products/amazon-cloudwatch/reviews) - [Elasticsearch](https://www.g2.com/products/elastic-elasticsearch/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Logz.io](https://www.g2.com/products/logz-io/reviews) - [New Relic](https://www.g2.com/products/new-relic/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Statuspage](https://www.g2.com/products/statuspage/reviews) ## Splunk On-Call Features **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Generative AI** - AI Text Generation **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Splunk On-Call Alternatives - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - 4.5/5.0 (944 reviews) - [xMatters](https://www.g2.com/products/xmatters/reviews) - 4.5/5.0 (770 reviews) - [Opsgenie](https://www.g2.com/products/opsgenie/reviews) - 4.2/5.0 (54 reviews)