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Splitit Reviews & Product Details

Amanda R.
AR
Office Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Splitit?

Horrible customer service, horrible installment plan, I keep asking myself why I chose this option of payment of would be better using my CC. Bad choice, wrong website. Review collected by and hosted on G2.com.

What do you dislike about Splitit?

0 star

They insist to charge me before due dates. Which I hate it. Why exist due date? Horrible customer service, horrible system of payment.

I'll think better next time Review collected by and hosted on G2.com.

What problems is Splitit solving and how is that benefiting you?

None problems was solved and it seems like none of them will be solved.

I wish they had a better customer service, before trying to so many times to charge me before due date, like 10 days in advance. Review collected by and hosted on G2.com.

Splitit Overview

What is Splitit?

Splitit revolutionizes payment solutions by enabling card-linked installments without new loans or fees, leveraging consumers' existing credit. As the only embedded white-label omnichannel payments provider of its kind, Splitit empowers enterprise merchants to achieve higher conversion rates and increased transaction values without losing customers to third-party BNPL providers. Its innovative, consumer-friendly approach spans diverse sectors, including jewelry, dental care, and education. By future-proofing payments with a model that prioritizes consumer protection and merchant success, Splitit sets a new standard in the industry.

Splitit Details
Languages Supported
German, English, French, Italian, Japanese, Dutch, Russian, Spanish, Chinese (Simplified)
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Product Description

Splitit enables merchants from around the globe to offer their customers interest-free monthly payment plans using their existing Visa and MasterCard credit and debit cards.


Seller Details
Seller
Splitit
Year Founded
2012
HQ Location
Atlanta, US
Twitter
@splitit
1,395 Twitter followers
LinkedIn® Page
www.linkedin.com
82 employees on LinkedIn®
Ownership
ASX:SPT
Total Revenue (USD mm)
$102

Lyndal N.
LN
Overview Provided by:

Recent Splitit Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
0.0 out of 5
"Splitit is highly deceptive. DON'T GIVE THEM YOUR CREDIT CARD,"
Seems like a straightforward payment plan. It isn't. It's a scam.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
1.5 out of 5
"Opaque hold process causes unnecessary defaults"
0% on deferred payments is always nice, can't argue with the core value proposition
Amanda R.
AR
Amanda R.Small-Business (50 or fewer emp.)
0.0 out of 5
"Horrible"
Horrible customer service, horrible installment plan, I keep asking myself why I chose this option of payment of would be better using my CC. Bad c...
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Splitit Media

Splitit Demo - Embedded Card-linked Installments
With Splitit there are no applications, no redirects or extra steps in the checkout, the customer simply adds their credit cards details and chooses the number of payments.
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19 out of 20 Total Reviews for Splitit

4.1 out of 5
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19 out of 20 Total Reviews for Splitit
4.1 out of 5
19 out of 20 Total Reviews for Splitit
4.1 out of 5

Splitit Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SplititQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Splitit?

Seems like a straightforward payment plan. It isn't. It's a scam. Review collected by and hosted on G2.com.

What do you dislike about Splitit?

DO NOT GIVE THEM YOUR CREDIT CARD!! Splitit will authorize the full charge on your card every 18 days. This made it so I couldn't use my credit card at all since it was "maxed out". But then they only "charge" your card again for just the payment amount. In my case I used it to make payments on a 6 month tuition payment to simplilearn. The tuition was roughly $6,500, I have to pay $1,500 or so upfront and the monthly payment was $711. So they authorized and charged my card $1,500 up front AND $4,500 for the remaining amount AND $711 for the payment. So my card with a $10,000 limit is now close to maxed out for one $711 payment. I learned what they were doing when my card didn't work at a restaurant. After two weeks, they authorized my card again for $4,500 but did not charge it, and two weeks, they authorized again for $711. But that payment didn't go through because the card company said they thought there was fraud. So Splitit went ahead and charged the whole $4,500 all at once and paid the tuition in full (remember, they already had authorization). Splitit took their fee for financing this and ended up financing nothing.

My credit card company calls them a "high risk" merchant with lots of fraud reports. So I don't likeSplitit, But I also don't like Simplilearn for getting me involved with this scam company. Review collected by and hosted on G2.com.

What problems is Splitit solving and how is that benefiting you?

None. Zero. Splitit didn't solve problems, it caused problems. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Splitit?

0% on deferred payments is always nice, can't argue with the core value proposition Review collected by and hosted on G2.com.

What do you dislike about Splitit?

Credit holds for the full amount are put in place immediately and updated to reduce each month. However, the new reduced hold is put in place before the old is removed causing the customer to need a credit line greater than the total purchase price. (Close to 2x: the full amount + the full amount minus one payment)

[!!] This process can force the customer to default even when they have enough credit to cover the next payment. [!!]

(When they don't have enough credit to cover the entire new hold before the old hold is released) This is not intuitive, and almost feels designed to trigger defaults from customers who would otherwise be able to make the payments without issue. Review collected by and hosted on G2.com.

What problems is Splitit solving and how is that benefiting you?

Short term cash availability. With 0% APR it's nice to be able to invest a bit more of my cash on hand and pay for the purchase with future paychecks instead. Realistically it's a small difference, but the option is always nice. Review collected by and hosted on G2.com.

Shuvojit S.
SS
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Splitit?

Splitting payment and interest free for customers. Review collected by and hosted on G2.com.

What do you dislike about Splitit?

As of now nothing at all................ Review collected by and hosted on G2.com.

What problems is Splitit solving and how is that benefiting you?

Customers those who can't complete their purchase due to financial difficulties they can do it easily with splitit. There are endless benefits Review collected by and hosted on G2.com.

Lem T.
LT
Co-Owner/CGO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Splitit?

Ability to offer 0% financing with no fees for the consumer, with low merchant fees. Intuitive set-up and easy-to-use dashboard. Integration with Shopify and other eCommerce platforms. Review collected by and hosted on G2.com.

What do you dislike about Splitit?

Customer needs to have available credit on their credit card(s) Review collected by and hosted on G2.com.

What problems is Splitit solving and how is that benefiting you?

Some of our customers do not have the cash available to purchase our product at the time of delivery, and Splitit offers a simple solution to break up those payments over 12 or 18 months. The customer gets 0% interest with no fees, as long as they pay their monthly installments to their credit card company on time. The only fees or interest will be charged by their credit card company if the payments are not made on time. We pay a low service fee. But we are also protected since a hold is placed on the customer's credit card. Splitit is the only payment provider that made it possible for us to offer 0% financing to our customers with a low merchant fee!

We have had multiple customers who could not have purchased our product without Splitit, and we have improved our conversion rates and AOV. Review collected by and hosted on G2.com.

Saskia H.
SH
Director Product & Project Mgmt
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Splitit?

I'm always a fan of great service, which Splitit has certainly provided with our complicated implementations, however, that's probably not what you're looking to read about here. Aside from excellent service, it's simply a great payment product that gives your customers the flexibility to pay over time, without hassle, credit checks and insane fees. Happy end customer = happy merchant (me). Everyone wins. Review collected by and hosted on G2.com.

What do you dislike about Splitit?

If I'd have filled this in a couple of months ago, it would have been the Splitit Magento 2 extension because it wasn't fit for purpose, so badly so we couldn't use it and had to build our own integration. However, that's now been rectified and we're incredibly happy with the complete overhaul they've done (listening to their customers' feedback, back to that service thing I mentioned earlier!). So the short answer, I've got nothing right now I don't like, does what it needs to do for us! Review collected by and hosted on G2.com.

What problems is Splitit solving and how is that benefiting you?

Biggest issue our customers have is being able to get credit, so being able to use their existing credit and paying over time without the insane credit card fees makes for happy customers, increasing revenue and all the other good stuff. Review collected by and hosted on G2.com.

JS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Splitit?

Card-based solution proven to maximize sales, help increase conversion and generate higher AOV in small, medium and large businesses Review collected by and hosted on G2.com.

What do you dislike about Splitit?

there's nothing that's not to the liking of a discerning client Review collected by and hosted on G2.com.

Recommendations to others considering Splitit:

Splitit - Card Based Installment Payment Solutions, a very robust and reliable solution based on professional techniques.

I recommend the use of it, the best service of the world.

My experiences profesionals is beatifull with Splitit Review collected by and hosted on G2.com.

What problems is Splitit solving and how is that benefiting you?

The only card based solution proven to boost sales. Low sales in the business is one of the biggest problems that this powerful service solves Review collected by and hosted on G2.com.

Heidi H.
HH
Expert Coach
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Splitit?

We sell high value consulting services and Splitit is great for these. Clients love the ability to pay in installments. Review collected by and hosted on G2.com.

What do you dislike about Splitit?

About half of our clients are international, and we occasionally have trouble with foreign banks either rejecting Splitit or tagging as potential fraud. Review collected by and hosted on G2.com.

What problems is Splitit solving and how is that benefiting you?

We used to issue multiple invoices to clients and spent way too much time managing collections. Splitit has greatly simplified our accounting and has reduced our default rate. Review collected by and hosted on G2.com.

AG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Splitit?

I was looking for a way to streamline our cash flow for our business 'BodyJewelry.com'. I came across Splitit's installment payment solution, which is fantastic! We are now able to place a hold on shoppers' credit cards for the total amount which means that we are never paid late and can manage our cash flow more effectively. Additionally, Splitit is the EASIEST method of increasing revenue! Since implementing Splitit, we have seen an increase in sales and users! Review collected by and hosted on G2.com.

What do you dislike about Splitit?

I only have positive feedback. Splitit has enabled my company to manage our cash flow and schedule payments as well as grow the business. Review collected by and hosted on G2.com.

What problems is Splitit solving and how is that benefiting you?

Splitit has mutual benefits for merchants and shoppers. For 'BodyJewelry.com', there is no risk of late payments or not being paid at all. For shoppers, they are also able to manage their cash flow by spreading the upfront price over a monthly payment plan. We're loving Splitit and so are our customers! Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Splitit?

We can use it with any Country of origin of the clients. Our sales are protected by the Pre-Auth system. Review collected by and hosted on G2.com.

What do you dislike about Splitit?

It is not that easy to be understood by the clients. We had to set our own documentation to explain the ecommerce clients how it works. Review collected by and hosted on G2.com.

What problems is Splitit solving and how is that benefiting you?

Upselling and sales via credit card settlements toward any Country client. Review collected by and hosted on G2.com.

Claye G.
CG
Company Secretary
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Splitit?

The most helpful attribute of Split It is its ease of use. For customers and merchants alike, it has an incredibly easy interface that takes away all complication. One of my favourite aspects for consumers is that there is no credit check and also its interest free, which makes the customer feel at ease in terms of affecting their credit score. On the business side, I can gain all the information I need with just a few clicks of a button! Review collected by and hosted on G2.com.

What do you dislike about Splitit?

Personally, its not at any a few sites that I would love to use this at! Let me buy a new TV please! Visually the design could use a bit of work as it seems still in its prototype stages however that doesn't take away from what it actually does. I would also like to see reports that could be exported in multiple formats. Review collected by and hosted on G2.com.

Recommendations to others considering Splitit:

If you are looking for ease of use and an interest free payment system, then look no further! Review collected by and hosted on G2.com.

What problems is Splitit solving and how is that benefiting you?

I can easily track my clients depending on what I am looking for, whether that be cleared accounts or pending credit card updates. This makes it a breeze for accounting purposes. I've also recently realised that the initial amount of the first instalment can be made so clients can also prolong and prepare for the future instalments. This leaves an impression of trust between our company and the client which is hugely beneficial for future business. Review collected by and hosted on G2.com.