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Splashtop Reviews - Page 57

Splashtop Suite Overview

What is Splashtop?

Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With robust security and advanced productivity features, users get seamless access to files and applications, while enabling IT administrators to centrally deploy and control permissions, ensuring both efficiency and security. Splashtop Remote Support is a comprehensive solution for helpdesk and IT teams, combining powerful remote support, endpoint management and security. It offers seamless multi-platform attended and unattended access, efficient troubleshooting tools and automated endpoint management capabilities.

Included with this Suite
Splashtop Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Portuguese, Spanish, Chinese (Simplified)
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Seller Details
Company Website
Year Founded
2006
HQ Location
Cupertino, CA
Twitter
@splashtop
5,315 Twitter followers
LinkedIn® Page
www.linkedin.com
339 employees on LinkedIn®
Description

Based in Silicon Valley, Splashtop Inc. delivers next-generation remote access and remote support software and services for enterprises, academic and research institutions, government agencies, small businesses, MSPs, IT departments, and individuals. Splashtop’s cloud-based, secure, and easily managed remote access approach is increasingly replacing legacy approaches such as virtual private networks (VPNs), while earning a stunning 93 Net Promoter Score (NPS), a standard for assessing customer satisfaction. More than 30 million users, including those in 85% of Fortune 500 enterprises, enjoy Splashtop products globally. Visit www.splashtop.com for more information.


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Overview Provided by:

Recent Splashtop Reviews

Eric S.
ES
Eric S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Splashtop is a wonderful remote desktop application!"
I experience very low latency with Splashtop. My favorite service is audio streaming, it works great!
DC
Deneen C.Small-Business (50 or fewer emp.)
5.0 out of 5
"easy to work at work and at home"
the sign up is easy - it is user friendly. shows exactly what is on my work computer. I use the product on the weekend when I want to stay ahead...
TL
Tiago L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great remote access agent"
Good quality agent, allows for fluid remote access to endpoints.
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Splashtop Media

566 Splashtop Reviews

4.8 out of 5
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566 Splashtop Reviews
4.8 out of 5
566 Splashtop Reviews
4.8 out of 5

Splashtop Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SplashtopQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Mike G.
MG
Media Producer
Mid-Market(51-1000 emp.)
Product Reviewed: Splashtop Remote Support
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Splashtop Remote Support?

I like the ability to use Splashtop and access multiple mac computers with easy across the internet. Sometime I'll be at work and need a file from my home computer. I use Splashtop to login to my home computer and either email or dropbox the file needed to gain access to it at work. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Support?

Sometime I have trouble controlling the desktop that I log into. I really don't think its Splashtop, I think its usually my internet connection. The ability to see a dual monitor setup would be really nice too, but right now I am just able to switch between monitor 1 and monitor 2 on the computer I'm logged into. Review collected by and hosted on G2.com.

Recommendations to others considering Splashtop Remote Support:

Splashtop is definitely something you should try out and see if it can do what you're looking for. I found that its a great app that I use quite frequently! Review collected by and hosted on G2.com.

What problems is Splashtop Remote Support solving and how is that benefiting you?

Being able to control a computer from a distance is a wonderful thing, especially when you are trying to troubleshoot something. Splashtop makes it easy to take control of a computer at a distance (with the owners permission of course) to troubleshoot or just assist the user on the other end. Review collected by and hosted on G2.com.

Michelle L.
ML
Research Laboratory Technician/Lead Phlebotomist
Higher Education
Enterprise(> 1000 emp.)
Product Reviewed: Splashtop Remote Support
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Splashtop Remote Support?

This is a software app that we all have on our work computers. While I am not fully versed in this app other than just being a customer of the support I need when I need it, I find that it is user friendly and simple to set up. It makes life a little easier when your half way around the world and your computer did something stupid or there is an error some where and you have no idea how to fix it. Our support is available to us 24/7 whether we are at home or at work or traveling alot for work as well. You call the 800 number, they put in a ticket, ask you to pull up your desktop with Splashtop, enter a code and in a few minutes, your remote support is ticking away at your computer trying to figure out what went wrong. Technology is amazing these days. I love the convenience of having the help if I need it, especially when I am traveling. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Support?

Like I said, I am just an end user and don't fully interact with the software. But as a customer, there have been a few glitches here and there with remote support not being able to connect. The boot time also seems to lag quite a bit sometimes.That's pretty much it. There really hasn't been any problems. I don't need it every day either though. Review collected by and hosted on G2.com.

What problems is Splashtop Remote Support solving and how is that benefiting you?

We use the remote support when we are at home, at work and when we are traveling for work. The benefits for me are the simple fact I have help whenever I need it, 24/7. Review collected by and hosted on G2.com.

RT
Owner
Food & Beverages
Mid-Market(51-1000 emp.)
Product Reviewed: Splashtop Remote Support
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Splashtop Remote Support?

Splashtop is non-evasive. It is easy to use so that people don't get nervous about you accessing their computer with it. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Support?

Hard to pull it up on the computer once installed, easier to just go back to the page and redownload. Review collected by and hosted on G2.com.

Recommendations to others considering Splashtop Remote Support:

Very easy to use. Review collected by and hosted on G2.com.

What problems is Splashtop Remote Support solving and how is that benefiting you?

We are able to access others' computers to see what issues they are having. We have less evasive tech support now. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Small-Business(50 or fewer emp.)
Product Reviewed: Splashtop Remote Support
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Splashtop Remote Support?

I like how easy to use it is as well as its straight forward installation. It has a very user friendly interface and the performance is quite fast. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Support?

Sometimes I had a bit of delays on the image, but it could have been caused by the internet connection, not Splashtop itself. Review collected by and hosted on G2.com.

Recommendations to others considering Splashtop Remote Support:

I think they should give it a try, it is worth! Review collected by and hosted on G2.com.

What problems is Splashtop Remote Support solving and how is that benefiting you?

It is easier to share the screen when showing results to clients and colleagues. I like how easy it is to connect. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
Product Reviewed: Splashtop Remote Support
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Splashtop Remote Support?

The ease of installation and simplicity of using the program. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Support?

It has limitations of how many people can access the computer at once. Review collected by and hosted on G2.com.

What problems is Splashtop Remote Support solving and how is that benefiting you?

We use it to view X-rays while at our remote office. Review collected by and hosted on G2.com.

Verified User in Civil Engineering
UC
Small-Business(50 or fewer emp.)
Product Reviewed: Splashtop Remote Support
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Splashtop Remote Support?

very easy to use just it wants an email and after that I can easily access to my PC with Splashtop Streamer and I Can control my all PC with my iPod touch and iPhone and Xperia M2. and it is cheap and the Performance is better.

support mac,windows,android and chrome. Easy Deployment.and it is fast.

and i can use some software in my phone such us Photoshop,adobe illustrator.

Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Support?

in IOS its app is not free but in android it is free.sometimes crushes in ios keyboard is not good and doesn't have delete,f1,f2,f3,f4 and many more keyboard switch.

when lock phone Review collected by and hosted on G2.com.

Recommendations to others considering Splashtop Remote Support:

Good remote control and easy to use.and also recommend for Business Review collected by and hosted on G2.com.

What problems is Splashtop Remote Support solving and how is that benefiting you?

access to my PC when I am far from my house. Review collected by and hosted on G2.com.