Splashtop Remote Access Pros and Cons

I experience very low latency with Splashtop. My favorite service is audio streaming, it works great! Review collected by and hosted on G2.com.

I have no dislikes. I have tested and used RustDesk, AnyDesk, TeamViewer and Splashtop works best for me! Review collected by and hosted on G2.com.

Splashtop Business Access makes it easy to remote into my primary network from any location! Splashtop Business Access was very easy to implement! The speed of the connection is always very fast. I use the system often and Splashtop Business Access makes it very easy to login and it provides quick access. Updates are automatic so the system is always current. I find it the BEST tool for my business as an HR Consultant with many clients in many locations across the country! I have never had to use Customer Support because of the reliability of the system. I highly recommend Splashtop Business Access for business. Review collected by and hosted on G2.com.

There is nothing to dislike about Splashtop Business Access! Review collected by and hosted on G2.com.

There's a lot to like about Splashtop Business Access. Mostly, I like the reliability - connections are there when you need them. I also like the speed and quality of the connections. And... there is a variety of ancillary products (e.g. SOS) that enhances the value of the products and services. Splashtop is also a good value, especially when compared to other products, like Teamviewer. I've been a Splashtop user since the company started and I don't think anything would get me to switch. Review collected by and hosted on G2.com.

There are no glaring deficiencies in the Splashtop Business Access product. Prior to the latest versions, updates weren't alerted automatically (for the Business Access Product or the "Streamer"),,, but, for the past year or so, updates are alerted and easy to install. And... they keep adding features (e.g. copy and paste with the clipboard, instead of requiring "File Transfer") that save time. Review collected by and hosted on G2.com.

The program is very functional and quite useful. The support is quite responsive -- I've received personal help with a problem I had with one machine.

I use the remote computer settings button, to see what the status is before I log in. I also use the remote version update for splashtop streamer.

One great feature that was recently added was showing dual screens simultaneously, side by side. This is a great improvement. When I access a dual-screen machine from a dual-screen. Great feature.

The fact that I can access any number of machines is a real plus.

I have used splashtop for many many years, and it has been an even better program than the previous one I was using.

Great program!

Blessings and thanks! Review collected by and hosted on G2.com.

I don't even dislike the fact that I have to pay for it. It is such a great value! Review collected by and hosted on G2.com.

My team and I use Splashtop Business Access as a remote file sharing and backup solution. We can all access the host computer without issue and keep our files up to date via file transfer. It's a very reliable solution. Review collected by and hosted on G2.com.

One recent change I don't care for is found in the file transfer window. I had come to rely on the contents of both lists to be the same size so I could quickly compare the lists. Recently, the size of the text is slightly smaller in the server side and I have a harder time comparing the contents of both my local computer and the remote server. Review collected by and hosted on G2.com.

Splashtop makes it easy for me to assist my clients in real time. I work with several people who struggle with technology; Splashtop allows me to log in and handle issues for them quickly and without frustration. It's easy to install and I especially like being able to transfer files and print directly from my client's computer. Review collected by and hosted on G2.com.

I have been using Splashtop for several years and I have no complaints. If you do run into issues, support is quick and thorough. Review collected by and hosted on G2.com.

We've been using Splashtop Business for over 10 years. It is a reliable and affordable product that allow me to share my computers with my remote employee. I also access my main business computer while I'm traveling. I marvel every day about how awesome this product works. I switched from gotomypc and I've never looked back. Review collected by and hosted on G2.com.

I have no complaints about this product. It fits my needs and is so affordable! Review collected by and hosted on G2.com.

Easy way to see all computers connected at one transfer files without having to remote in fully to the computer Review collected by and hosted on G2.com.

Nothing I could dislike about it works amazing Review collected by and hosted on G2.com.

It works much more often that Teamviewer did. We had a lot of issues with Teamviewer and they seemed to not care. I have had no problems with Splashtop. Good customer support. Review collected by and hosted on G2.com.

It is easier to type on you local desktop and cut and paste copy to the remote. It is hard to see your mouse curser. We did not get a notification to renew. When we did, for some reason we are now getting a lot of email. Including emails to do surveys like this. Review collected by and hosted on G2.com.

I use Splashtop on an almost daily basis to remote into both Windows and Mac systems. The Splashtop streamer is very efficient, allowing high-quality remote desktop sessions. This is so good that you can watch a video (e.g., YouTube) over a remote connection with little to no degradation in quality. I use a mix of Windows and MacOS systems, and the support for both the streamer (target system) and the client is great on both. I have also used the Linux streamer. It is good, but probably a step or two behind the Mac and Windows streamers.

Setting up Splashtop is a breeze. You can effortlessly create a package from your online account, which can then be downloaded to the system you wish to remote into. This streamlined process makes setup a turnkey operation, eliminating any potential headaches.

Security is always a factor when opening up remote access to systems. Splashtop provides two-factor authentication (2FA) out of the box. I highly recommend turning this on. I hope that Splashtop expands the available factors in the future (Passkeys, FIDO2/Yubikeys). Review collected by and hosted on G2.com.

The biggest frustration I have with Splashtop is the access model. I work from various laptops and desktop systems. If I leave a connection open on my desktop during the day and then I am working from my laptop, I cannot open a connection. I have to go in and force a disconnect of the existing system. It would be nice if it would just connect and allow the second connection, but I am assuming this breaks the Splashtop licensing model. An alternative would be to make it a one-step process, where connecting to a system that already has a connection would prompt you to disconnect the other session (instead of having to go into settings and force the disconnect and wait for it to happen).

I can live with the Splashtop subscription's 10-host limit. I would just like to see a better solution for accessing those 10 hosts from different systems. Review collected by and hosted on G2.com.