--- title: Splashtop Remote Access Reviews meta_title: 'Splashtop Remote Access Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 517 reviews by the users' company size, role or industry to find out how Splashtop Remote Access works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 517 scale: '5' date_modified: '2026-07-01' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Splashtop Remote Access Reviews **Vendor:** Splashtop Inc. **Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Average Rating:** 4.8/5.0 **Total Reviews:** 517 ## About Splashtop Remote Access Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivity features, users get seamless access to files and applications, while enabling IT administrators to centrally deploy and control permissions, ensuring both efficiency and security. Key features include: File Transfer Remote Reboot Remote Print Multi-to-Multi Monitor User role and access management Chat (in-session and outside-session) Share screen via weblink Remote reboot and Wake-on-LAN Session recording Two users in one computer Remote stylus USB device redirection Mic passthrough Ultra high-quality audio (256k or 384k) YUV 4:4:4 (Better color accuracy) SSO Integration Granular Permissions and Scheduled Access Android/IoT Unattended Access APIs, IP Whitelist, Connector ## Splashtop Remote Access Pros & Cons **What users like:** - Users find Splashtop Remote Access to be extremely **easy to use** , making it ideal for customer support and beginners. (61 reviews) - Users commend the **easy setup** of Splashtop Remote Access, making transitions smooth and hassle-free. (35 reviews) - Users appreciate the **reliable remote access** of Splashtop, seamlessly connecting to their office computers from anywhere. (25 reviews) - Users value the **easy access** provided by Splashtop, enabling convenient remote support and smooth transitions for teams. (19 reviews) - Users praise the **effective remote support** of Splashtop, enhancing productivity and convenience for global access. (19 reviews) - Simplicity (19 reviews) - Users appreciate the **easy access** of Splashtop Remote Access, enjoying seamless transitions between Windows and Macintosh systems. (18 reviews) - Users commend the **affordable pricing** of Splashtop Remote Access, finding it excellent value for robust features. (17 reviews) - Reliable (17 reviews) - Remote Control (16 reviews) **What users dislike:** - Users often face **remote access issues** due to tedious access control and dependency on stable internet connections. (22 reviews) - Users face **connection issues** with Splashtop, experiencing lag and dropped sessions due to unstable internet quality. (13 reviews) - Users experience **feature limitations** due to third-party access issues and compatibility problems on Mac devices. (8 reviews) - Users find the interface **not user-friendly** , especially regarding plans, support links, and update disruptions. (7 reviews) - Users experience **slow performance** and disconnections, impacting their ability to effectively access remote workstations. (7 reviews) - Improvement Needed (6 reviews) - Users find the **pricing steep** , limiting access to essential features and making alternatives more appealing. (5 reviews) - Users face **limited compatibility** issues with other tools and device support, affecting overall functionality and ease of use. (5 reviews) - Limited Features (5 reviews) - Users experience **slow loading** times that hinder productivity and lead to frustrating lag during remote sessions. (5 reviews) ## Splashtop Remote Access Reviews ### 1. Game changer for our WFH creative userbase and IT remote support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Splashtop Remote Access?** Ease of use, and ease of transition from LogMeIn access to Splashtop for our userbase. Easy to implement and deploy remotely. Graphically a major upgrade in remote access that lets our users perform effectively in Adobe Creative suite apps. **What do you dislike about Splashtop Remote Access?** Screen blanking can hinder desk-side IT support, our onsite IT staff ends up remoting in through Splashtop rather than working on the local computer. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Splashtop allows our creative userbase to effectively work from home using graphics-intense applications. ### 2. Splashtop Easy To Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Motion Pictures and Film | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Splashtop Remote Access?** Splashtop software is good remote desktop solution that provides ease of access to remote computers. Our user base has been very content with the software and it really simple for us admins to keep things organized.Splashtop provides an simple streamlined process to deploy the streamer and client software to both our systems and users. **What do you dislike about Splashtop Remote Access?** It is unfortunate that remote tablet use/access is behind the enterprise version of Splashtop. It is a really good feature but comes at the cost of the highest tier level. **What problems is Splashtop Remote Access solving and how is that benefiting you?** We have multiple remote computers that we provide support to. It is really simple for me to look into the organized computer list to see what I want to connect to. ### 3. Easy to use and very reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Kate M. | Production Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Splashtop Remote Access?** It's easy to control and manipulate any computer from anywhere I have access to Splashtop. **What do you dislike about Splashtop Remote Access?** The difference between monitors can be hard to look at for too long due to the refresh rates. It's not easy to find a happy medium sometimes to optimize viewability. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Not being able to be at work to use my computer makes it so much easier to balance my work from home load. ### 4. Best Remote Access Software Out there **Rating:** 5.0/5.0 stars **Reviewed by:** Cheryl H. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Splashtop Remote Access?** Our law office enjoys using Splashtop for Business platform. It is easy to use, price efficient and allows remote access for support of our four remote offices and in house tech support. We have not had any issues with Splashtop ever and have been using it for years. **What do you dislike about Splashtop Remote Access?** We love everything about Splashtop Business. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Geography - with Splashtop Remote Access, we do not have to commute between offices to support our team. ### 5. Great software **Rating:** 5.0/5.0 stars **Reviewed by:** Armen A. | Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Splashtop Remote Access?** Works when needed and was an overall huge improvement over TeamViewer **What do you dislike about Splashtop Remote Access?** No issues at the moment. The user group management interface could be more intuitive. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Remote connection on demand ### 6. One of the best remote software management solutions in the business **Rating:** 5.0/5.0 stars **Reviewed by:** Matt M. | Corporate Technical Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Splashtop Remote Access?** Easy set up and deployment, fantastic user and role management. **What do you dislike about Splashtop Remote Access?** No issues so far that myself or support couldn't solve quickly **What problems is Splashtop Remote Access solving and how is that benefiting you?** Remote support and access, very easy to hop and support multiple locations ### 7. Making life easy for Work from home **Rating:** 3.5/5.0 stars **Reviewed by:** Purna A. | Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Splashtop Remote Access?** It's quick, simple, and allows me to access my work from wherever. **What do you dislike about Splashtop Remote Access?** Occasionally, especially when dealing with large files, the connection lags or drops. **What problems is Splashtop Remote Access solving and how is that benefiting you?** It lets me access my office system remotely, so I can work from home or on-site without interruption. ### 8. Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Ana R. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Splashtop Remote Access?** That it makes our work easier and our clients love it **What do you dislike about Splashtop Remote Access?** There is nothing I dont dislike, I would just add more options instead ot groups. **What problems is Splashtop Remote Access solving and how is that benefiting you?** It makes us connect to our clients computers with out any ussues. ### 9. Splashtop Review **Rating:** 4.0/5.0 stars **Reviewed by:** Brad W. | Technical Support Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Splashtop Remote Access?** Easy enough setup and use for both the client and the business side of things **What do you dislike about Splashtop Remote Access?** Grouping organizations is bad and could be better. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Easy access to computers ### 10. Happy customer for 10 years **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Splashtop Remote Access?** Easy to use powerful tools at reasonable prices. **What do you dislike about Splashtop Remote Access?** Would like support for Google chrome OS. And easier setup for access to Mac OS and mobile phones. **What problems is Splashtop Remote Access solving and how is that benefiting you?** As an outsourced IT, the ability to easily provide remote support numerous clients is indispensable. Without a reliable remote product like splashtop, I would need to triple my staff, limit the number of clients I could support and raise my prices. ### 11. Splashtop has worked great so far! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Splashtop Remote Access?** The ease of access. It's very simple to explain how to access your remote PC to end users. **What do you dislike about Splashtop Remote Access?** I can't really think of anything specific. **What problems is Splashtop Remote Access solving and how is that benefiting you?** When an end user needs to work remote its ready to go. It makes tech support that much more easy. I just remote in and fix the issue instead of explaining over the phone. ### 12. The best solution for accessing large amounts of computers across different organizations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Splashtop Remote Access?** Easy to set up and use. File Transfers are reliable—multiple connections can be established at the same time. Multiple Monitor Support, **What do you dislike about Splashtop Remote Access?** Needs to make it easier to integrate with other organizations using Splashtop as their leading solution. Shared access. **What problems is Splashtop Remote Access solving and how is that benefiting you?** We constantly have to connect to end users' workstations and servers; it would be impossible to do our jobs without a reliable remote solution. ### 13. One of the best software for working remotely **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Splashtop Remote Access?** Built in file transfer, great organization for multiple workstations belonging to different clients and easy to use **What do you dislike about Splashtop Remote Access?** Only room for improvement is switching Team Information; if one email has access to multiple teams it is a bit hidden to switch. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Makes troubleshooting significantly easier. Having clients download Splashtop SOS cut's down difficulty of guiding clients when I cannot see their screen. ### 14. Great remote software for a small office **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Splashtop Remote Access?** Splashtop has been excellent for days I need to work from home, or remote in at odd hours to complete a time sensitive task. The connection is always smooth and we have had no issues using the software for almost 3 years. I would definitely recommend Splashtop to anyone looking for remote access. **What do you dislike about Splashtop Remote Access?** I have had no issues using splashtop software **What problems is Splashtop Remote Access solving and how is that benefiting you?** Splashtop solved the issue of needing remote access for the occasional work from home or sick day. Additionally, after hours, it's quick and easy to remote in to do something in a pinch. ### 15. The Wonderful Remote Desktop, but better! **Rating:** 5.0/5.0 stars **Reviewed by:** Mark S. | Systems Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Splashtop Remote Access?** It is a very smooth running service, and also it allows users to access with an SOS session **What do you dislike about Splashtop Remote Access?** The fact that it shows I'm remoted in, some things are easier done in the background or without the user having to worry. **What problems is Splashtop Remote Access solving and how is that benefiting you?** giving us good ways to access the users computer remotely, and again the SOS feature is amazing! ### 16. Great Lightweight Support App **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Splashtop Remote Access?** Easy to use, easy interface, works really well. Also, you can search by hostname or login name **What do you dislike about Splashtop Remote Access?** Sometimes the on demand portion doesnt work as nicely as we'd hope. also, would be nice to have a user friendly support link sos.splashtop.com is not always easy to communicate to clients. **What problems is Splashtop Remote Access solving and how is that benefiting you?** ease of supporting my client's endpoints ### 17. Splashtop makes support end users a breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Linda M. | Director Of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Splashtop Remote Access?** Makes it easy to support end users without touching their machine **What do you dislike about Splashtop Remote Access?** no complaints from me!!!!!!!! Great product **What problems is Splashtop Remote Access solving and how is that benefiting you?** no problems ### 18. Excellant for MSP **Rating:** 5.0/5.0 stars **Reviewed by:** Steve B. | Administrateur système Windows, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Splashtop Remote Access?** Very fast and easy to deploy. Work greats with my RMM **What do you dislike about Splashtop Remote Access?** Many update. I was more simple if is make automatic. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Same time to travel to client. ### 19. Good remote management utility **Rating:** 5.0/5.0 stars **Reviewed by:** Eric P. | Computer and Network Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Splashtop Remote Access?** Solid connection with no need to open ports. **What do you dislike about Splashtop Remote Access?** No command-line interface. This would be extremely helpful for remote management. **What problems is Splashtop Remote Access solving and how is that benefiting you?** I needed remote management software ### 20. Fast, practical, and simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Splashtop Remote Access?** You have everything at your fingertips and it's easy to use. I use it every day for remote assistance. **What do you dislike about Splashtop Remote Access?** it steals a bit too many resources on the remote PC, unfortunately this is a flaw. **What problems is Splashtop Remote Access solving and how is that benefiting you?** All problems that do not require local assistance, or for a first check ### 21. best **Rating:** 5.0/5.0 stars **Reviewed by:** Oussama E. | it support specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2025 **What do you like best about Splashtop Remote Access?** best remote access session , alot of tools **What do you dislike about Splashtop Remote Access?** there's nothing to dislike about splashtop **What problems is Splashtop Remote Access solving and how is that benefiting you?** just remoting to different pcs ### 22. Splashtop makes it easy **Rating:** 5.0/5.0 stars **Reviewed by:** Roman M. | Senior Network admin, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Splashtop Remote Access?** The security around remote access tools is always the number one concern. Splashtop is always on top of updates and security. **What do you dislike about Splashtop Remote Access?** Not much to dislike.. if anything getting logged out after inactivity but its part of life with todays threat landscape. **What problems is Splashtop Remote Access solving and how is that benefiting you?** A secure access method into VDI desktops. ### 23. Perfect for Working from Home **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Splashtop Remote Access?** I like the reliability it provides. I can always connect to my computer at work. **What do you dislike about Splashtop Remote Access?** Sometimes it disconnects at random or slows down **What problems is Splashtop Remote Access solving and how is that benefiting you?** I am able to assist with software related questions and conncect via splashtop to assist my team members. ### 24. I live and Die by Splashtop **Rating:** 5.0/5.0 stars **Reviewed by:** Doug S. | Help Desk Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Splashtop Remote Access?** There are several things about Splasthop that I love: Can see if the device is online, access Services, use cmd and so much more. **What do you dislike about Splashtop Remote Access?** nothing... works awesome. I litterally use it as a backup RMM. **What problems is Splashtop Remote Access solving and how is that benefiting you?** When my RMM's service stops, I can use the Service Manager to restart it. ### 25. It just works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Splashtop Remote Access?** It has clients on multiple platforms and just works with no VPN required. Mobile clients too! Makes remoting in dead simple for users regardless of their platform **What do you dislike about Splashtop Remote Access?** I have no complaints about the software. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Easy remote access and remote support without a VPN or firewall allowances ### 26. Easy to use and effective **Rating:** 4.0/5.0 stars **Reviewed by:** Dakota D. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Splashtop Remote Access?** Very intuitive to navigate and works well for both single and dual monitor computers based on your configuration **What do you dislike about Splashtop Remote Access?** The nicknames given to computers can be reset causing confusion to the computer identity **What problems is Splashtop Remote Access solving and how is that benefiting you?** Ability to connect to multiple computers around our business network ### 27. Splashtop is very easy for you to use and for my clients. **Rating:** 5.0/5.0 stars **Reviewed by:** Abbe C. | Owner -self employed, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Splashtop Remote Access?** The pricing is wonderful and the ease of use is great. Within a few minutes my clients run the link and I gain access to their computer so I can train them or consult with them by using the remote. I am quite pleased with this product as I have used numerous products in the past and Splashtop is by far the easiest and most cost effective **What do you dislike about Splashtop Remote Access?** There is nothing I can think of that I do not like about Splashtop. **What problems is Splashtop Remote Access solving and how is that benefiting you?** I am fine with what they offer for my use. Very happy with this product. ### 28. Happy Customer so far! **Rating:** 5.0/5.0 stars **Reviewed by:** Shelly C. | Business Owner/Accounts Receivable, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Splashtop Remote Access?** Our company switched from Log Me In to Splashtop and so far we are very pleased. It feels just like I'm in front of my work computer when I am working off site and I appreciate how helpful the customer service people have been at Splashtop. The price is better than Log me in as well! **What do you dislike about Splashtop Remote Access?** Seemed a little tricky loading everything at first. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Allows us to be able to work away from the office which our employees love. ### 29. Easy for support and clients! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Splashtop Remote Access?** Small download and ease of use for clients. Perfect for customer support staff. Easy to implement large scale. We use this frequently, every day really! Tons of features. Can easily be integrated for quick deployments. Would recommend to any company offering support to clients remotely! **What do you dislike about Splashtop Remote Access?** Can sometimes take a while to bring up a support code. Rare, but does happen. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Client coaching. Client support. Remote software installations. ### 30. Game changer for managing many of our customer facing activities! Life changer for our staff! **Rating:** 5.0/5.0 stars **Reviewed by:** Barnet K. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Splashtop Remote Access?** Ease of use both desktop and mobile. The mobile app is amazingly easy to use and so helpful! **What do you dislike about Splashtop Remote Access?** Nothing except that I didn't know about it earlier. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Up time improved to nearly 100%. Ability to remote access easily via desktop and mobile nearly anywhere/anytime. ### 31. Best we've used! **Rating:** 5.0/5.0 stars **Reviewed by:** Luke C. | Sr. Director of IT, Enterprise (> 1000 emp.) **Reviewed Date:** July 05, 2025 **What do you like best about Splashtop Remote Access?** It just works. We love how can rely on it! **What do you dislike about Splashtop Remote Access?** We haven't found any major issues with the platform. **What problems is Splashtop Remote Access solving and how is that benefiting you?** We use it daily to support our hotel staff. ### 32. I highly recommend splashtop **Rating:** 4.5/5.0 stars **Reviewed by:** Alan Williams A. | Chief Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Splashtop Remote Access?** Splashtop allows team members to quickly address problems and resolve issues on our network. **What do you dislike about Splashtop Remote Access?** There is nothing I dislike about Splashtop. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Allows us to transfer files and reconcile files from one location. ### 33. excellent **Rating:** 5.0/5.0 stars **Reviewed by:** ramsey b. | IT, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Splashtop Remote Access?** easy to setup and use very frendly and its easy to show users **What do you dislike about Splashtop Remote Access?** i dont have any issue with the program to dislike **What problems is Splashtop Remote Access solving and how is that benefiting you?** working remoty ### 34. Easy setup and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Splashtop Remote Access?** Dual screen access. MFA use and i like how your can mange users. **What do you dislike about Splashtop Remote Access?** I have found no draw backs for this software. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Just depolyment ### 35. Works great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Splashtop Remote Access?** easy access very easy to use . easy to admin **What do you dislike about Splashtop Remote Access?** multiple screens always switching between two screens **What problems is Splashtop Remote Access solving and how is that benefiting you?** sometimes need access to offsite equipment ### 36. Splashtop **Rating:** 5.0/5.0 stars **Reviewed by:** Esmeralda L. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2025 **What do you like best about Splashtop Remote Access?** Easy accessibility to our server & work computer from anywhere. **What do you dislike about Splashtop Remote Access?** Sometimes it takes a little too long to be able to log in. **What problems is Splashtop Remote Access solving and how is that benefiting you?** I can access our computers in a different state. ### 37. Splashtop is a wonderful remote desktop application! **Rating:** 5.0/5.0 stars **Reviewed by:** Eric S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Splashtop Remote Access?** I experience very low latency with Splashtop. My favorite service is audio streaming, it works great! **What do you dislike about Splashtop Remote Access?** I have no dislikes. I have tested and used RustDesk, AnyDesk, TeamViewer and Splashtop works best for me! **What problems is Splashtop Remote Access solving and how is that benefiting you?** I need to view IoT devices that are connected to a remote PC (three or 4), aside from viewing our use required command and control of these IoT gadgets. Finally we need to receive streaming audio from one of the items we connect to remotely. Splashtop works perfectly for this and is easy to setup. ### 38. The experience is easy to learn and very handy when it comes to my IT position **Rating:** 4.5/5.0 stars **Reviewed by:** Juan C. | IT, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Splashtop Remote Access?** Its easy to remote in to a computer and help with any needs. **What do you dislike about Splashtop Remote Access?** Sometimes its buggy or cause issues with certain Mac OS **What problems is Splashtop Remote Access solving and how is that benefiting you?** Not worrying about computers from another location. ### 39. Great service, poor support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Splashtop Remote Access?** I like the Speed, reliability. Ease of use. **What do you dislike about Splashtop Remote Access?** Difficult to get support. Biggest problem is that they changed my account. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Client support ### 40. Solid Remote Access Solution **Rating:** 5.0/5.0 stars **Reviewed by:** JP M. | Manager of Compliance and Information Security, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Splashtop Remote Access?** It is easy to setup and the the admin tools are excellent. **What do you dislike about Splashtop Remote Access?** The streamer doesn't alweays autostart even if it is set to do so. **What problems is Splashtop Remote Access solving and how is that benefiting you?** The need for 24/7/365 access in our business. ### 41. Splashtop is Perfect **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2025 **What do you like best about Splashtop Remote Access?** Splashtop has the best customer service. Its very easy to use and very user friendly. The option and features splashtop has is great also. **What do you dislike about Splashtop Remote Access?** There is not much I dont like about it other than only 2 people being logged in at one time. **What problems is Splashtop Remote Access solving and how is that benefiting you?** How easy it is to remote onto a computer with no complications. ### 42. Best Remote Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Splashtop Remote Access?** Splashtop remote software is so easy to use for the novice business owner. I have had no problems since first signing on. **What do you dislike about Splashtop Remote Access?** The only issue I have is the first logon to remote computer. I always have issues with the Login user and password. Never can get the this right **What problems is Splashtop Remote Access solving and how is that benefiting you?** It allows me to help all my clients when I'm not at their office. ### 43. I've been using it for almost 10 years in PC support, and without it, support operations wouldn't be possible. **Rating:** 4.0/5.0 stars **Reviewed by:** 渡邉 . | 課長職, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2025 **What do you like best about Splashtop Remote Access?** The quick startup and the ability to manage PCs by user groups make it surprisingly user-friendly for a foreign product. **What do you dislike about Splashtop Remote Access?** There are times when support is occasionally unavailable, but aside from that, I think it's good because the timing of issues is overwhelmingly less frequent. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Coaching for solving the other party's problems and for skill improvement ### 44. Splashtop is very convenient. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Splashtop Remote Access?** As an IT administrator, being able to operate all the PCs in the company from the records is very convenient. The operation is simple and runs smoothly, so it can be used freely in any situation. Additionally, installation is easy, and support is easily accessible via email. I use it every day. It is also easy to integrate with asset management software, which is convenient. **What do you dislike about Splashtop Remote Access?** Since general users also use it, from a security perspective, copying and pasting with client PCs is prohibited, so it's a bit inconvenient. **What problems is Splashtop Remote Access solving and how is that benefiting you?** It is easy to use and is utilized not only for telecommuting but also for presentations and meetings in separate rooms. ### 45. Great service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Splashtop Remote Access?** Consistently up and useable. Easy to deploy and teach others how to use. **What do you dislike about Splashtop Remote Access?** Limited uses by price point. Feels like I am missing premium services behind paywalls. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Easy permanent deployment and access to users without hassle. ### 46. Excellent Remote Access System for Business Use **Rating:** 5.0/5.0 stars **Reviewed by:** Katie Birthler, S. | President - HR Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Splashtop Remote Access?** Splashtop Business Access makes it easy to remote into my primary network from any location! Splashtop Business Access was very easy to implement! The speed of the connection is always very fast. I use the system often and Splashtop Business Access makes it very easy to login and it provides quick access. Updates are automatic so the system is always current. I find it the BEST tool for my business as an HR Consultant with many clients in many locations across the country! I have never had to use Customer Support because of the reliability of the system. I highly recommend Splashtop Business Access for business. **What do you dislike about Splashtop Remote Access?** There is nothing to dislike about Splashtop Business Access! **What problems is Splashtop Remote Access solving and how is that benefiting you?** Splashtop Business Access allows me as a business owner of an HR Consultanting Practice to be productive from any location. It greatly reduces the need for duplication of work. It allows me to connect with clients remotely which saves time for both me and my clients. ### 47. Splashtop is the way to go for Remote Access **Rating:** 5.0/5.0 stars **Reviewed by:** Phil S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2024 **What do you like best about Splashtop Remote Access?** There's a lot to like about Splashtop Business Access. Mostly, I like the reliability - connections are there when you need them. I also like the speed and quality of the connections. And... there is a variety of ancillary products (e.g. SOS) that enhances the value of the products and services. Splashtop is also a good value, especially when compared to other products, like Teamviewer. I've been a Splashtop user since the company started and I don't think anything would get me to switch. **What do you dislike about Splashtop Remote Access?** There are no glaring deficiencies in the Splashtop Business Access product. Prior to the latest versions, updates weren't alerted automatically (for the Business Access Product or the "Streamer"),,, but, for the past year or so, updates are alerted and easy to install. And... they keep adding features (e.g. copy and paste with the clipboard, instead of requiring "File Transfer") that save time. **What problems is Splashtop Remote Access solving and how is that benefiting you?** The control panel allows me to support multiple computers. I love the ability to assign groups... makes it faster to handie urgent problems. ### 48. Splashtop Business is a world-class remote desktop **Rating:** 5.0/5.0 stars **Reviewed by:** John D. | Retired, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2017 **What do you like best about Splashtop Remote Access?** The program is very functional and quite useful. The support is quite responsive -- I've received personal help with a problem I had with one machine. I use the remote computer settings button, to see what the status is before I log in. I also use the remote version update for splashtop streamer. One great feature that was recently added was showing dual screens simultaneously, side by side. This is a great improvement. When I access a dual-screen machine from a dual-screen. Great feature. The fact that I can access any number of machines is a real plus. I have used splashtop for many many years, and it has been an even better program than the previous one I was using. Great program! Blessings and thanks! **What do you dislike about Splashtop Remote Access?** I don't even dislike the fact that I have to pay for it. It is such a great value! **Recommendations to others considering Splashtop Remote Access:** This is a cost-effect solution that provides all of the functions necessary to provide top-flight support for your employees, family, and everyone else you need to support. The tech support is very responsive and helpful. I've compared it to other solutions, and it fits my needs to a "T". **What problems is Splashtop Remote Access solving and how is that benefiting you?** I have a number of friends and family that I support. Some I log in unattended, and some with their interaction. I have been able to fix some very complex problems using Splashtop Business. I try to wait till they haven't been using it for several hours, and supply stop shows me how long it's been inactive. Great feature! ### 49. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Dana B. | Dentist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Splashtop Remote Access?** Can utilize Splashtop to remotely use our intraoral scanner . **What do you dislike about Splashtop Remote Access?** Wifi needs to be good and well connected. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Not having to move our scanner from room to room. ### 50. Excellent solution for offsite team **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony D. P. | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Splashtop Remote Access?** My team and I use Splashtop Business Access as a remote file sharing and backup solution. We can all access the host computer without issue and keep our files up to date via file transfer. It's a very reliable solution. **What do you dislike about Splashtop Remote Access?** One recent change I don't care for is found in the file transfer window. I had come to rely on the contents of both lists to be the same size so I could quickly compare the lists. Recently, the size of the text is slightly smaller in the server side and I have a harder time comparing the contents of both my local computer and the remote server. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Splashtop Business Access provides my team and me remote access to our file server/archive. The server runs all of our apps so we can remotely view an archived file and make quick changes as necessary. ## Splashtop Remote Access Discussions - [How do I restart streamer without reboot the machine? Intel i5 computer running Ubuntu 18.04](https://www.g2.com/discussions/37383-how-do-i-restart-streamer-without-reboot-the-machine-intel-i5-computer-running-ubuntu-18-04) - 1 comment, 1 upvote - [lloyd sax](https://www.g2.com/discussions/30025-lloyd-sax) - 1 comment, 1 upvote - [Connection](https://www.g2.com/discussions/28043-connection) - 1 comment, 1 upvote - [What is the network traffic like for the streamers?](https://www.g2.com/discussions/what-is-the-network-traffic-like-for-the-streamers) - 2 comments, 1 upvote - [How do I print from my clients computer to my printer](https://www.g2.com/discussions/how-do-i-print-from-my-clients-computer-to-my-printer) - 3 comments, 1 upvote - [View Splashtop Remote Access pricing details and edition comparison](https://www.g2.com/products/splashtop-remote-access/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-04+05%3A40%3A28+-0500&secure%5Bsession_id%5D=340b338b-579d-4b1d-a84a-0e6fab4bf4f7&secure%5Btoken%5D=29e32bf3416ad994d9ce8b43b6956a5cfc848672ad24520de619e67c06e401b1&format=llm_user) ## Splashtop Remote Access Integrations - [Atera](https://www.g2.com/products/atera/reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) ## Splashtop Remote Access Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Conferencing Options** - Group Live Chat - Audio Conferencing **Maintenance** - Remote Reboot - Remote Printing **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Application Tools** - Password Protection - Recording - In-Browser Application **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Security** - Data Encryption - Compliance **Agentic AI - Screen Sharing** - Decision Making **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Performance** - Reporting **Administration** - Usage Information - Integrations - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment ## Top Splashtop Remote Access Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,899 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) - 4.7/5.0 (685 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - 4.7/5.0 (478 reviews)