Splashtop Remote Support Reviews & Product Details - Page 2

The fact that I can reboot into Safe Mode and resolve driver issues. Also the fact that it creats a software VPN is great for employees to be able to access their workplace workstation from their home systems. It is eaasy for Clients to use. It is easy to install and support customers . I use Splashtop weekly and often daily. It is easily integrated in to the rest of the system setup. Review collected by and hosted on G2.com.

I can't think of anything from a downside perspective except the pricing structure as compaired to the orgiinal pricing modle from long ago. I have been using Splashtop for close to 10 years now. Review collected by and hosted on G2.com.

You can Help any one without installing an app, it let you do everything as if you were sitted in front of the computer, very easy to use and all the features you need to work on a remote computer Review collected by and hosted on G2.com.

Sometimes if the remote PC has a very slow connection It access with not admin privilege Review collected by and hosted on G2.com.

Simplicity is key! From deploying, customizing, administering, and getting remote users connected, everything is geared towards simplicity. Review collected by and hosted on G2.com.

The last year of updates seem to have made the software buggier and more prone to crashing with multi-monitor setups on either end. Review collected by and hosted on G2.com.

The most helpful part of SplashTop for me is how easy and intuitive it is to use. Adding/removing devices, adjusting names, SOS feature, all dead simple to utilize. Review collected by and hosted on G2.com.

There are no features that I dislike or have trouble with. Review collected by and hosted on G2.com.

Easy for non-technical people to locate and install, and easy for technicians to integrate into their workflow. I use the product several times a week and its been very reliable. The base features of remote connection are excellent, and the additional benefits like file transfer come in handy. Their support has been responsive, and they communicate any planned upgrades/downtimes well in advance. Review collected by and hosted on G2.com.

Their prices have increased over the past few years. Review collected by and hosted on G2.com.

Easy to use, reliavility, allways up and most importantly the capability of separating customers by groups and technicians Review collected by and hosted on G2.com.

so far nothing. (maybe one sugestion about remote printing) Review collected by and hosted on G2.com.

Splashtop is very easy to use. It works very well even over a relatively slow DSL connection. The deployment system is also easy for novice users to download and install. I also like the improvements to Splashtop SOS for mobile devices. They made the "Start Broadcast" button clearer. I rarely have trouble explaining which button they need to press. I also like that they integrated BitDefender. Review collected by and hosted on G2.com.

It sometimes requires e-mail verification of a web login even though I have already logged in previously. It doesn't allow multiple accounts to be logged in simultaneously. If you switch from one account to another, it logs you out. RemotePC allows multiple sessions using different accounts on the same computer, but Splashtop is much easier to use, so it is still worth it. It would be nice to be able to move all saved accounts and passwords to a new computer. Review collected by and hosted on G2.com.

Very utile interface for multiple connections; easy to set up Review collected by and hosted on G2.com.

I really don't have any dislikes at this point Review collected by and hosted on G2.com.

I am an Apple consultant and have to remotely connect with many clients. Often I have an issue using Apple's built-in screen sharing feature to connect, but Splashtop works really well. I use it weekly. What I also like is it's ability to connect to more than one screen at a time. Review collected by and hosted on G2.com.

Many novice clients have a hard time with the initial Splashtop SOS setup. They get confused with allowing the permissions that Apple requires. It would be great if Spashtop could make this initial setup easier. I'm not sure Apple will allow that. Review collected by and hosted on G2.com.

Splashtop SOS has cross platform compatibility, multi-monitor support, and amazing cost effectiveness. The reliable product makes it an excellent choice for any remote support and assistance for those who need it. Review collected by and hosted on G2.com.

To be honest there is nothing I dislike about Splashtop SOS. It is a well featured products and ticks every single box that I have needed it to. Review collected by and hosted on G2.com.