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Spiro Reviews & Product Details - Page 9

Spiro Overview

What is Spiro?

Spiro is an AI-powered CRM designed specifically for manufacturers and distributors. The Spiro platform highlights the customers that need attention or present growth opportunities, and proactively recommends specific actions to be taken. Customers save time with Spiro’s automated data collection, and grow their business by 32% within the first two years of using Spiro. For more information, visit https://www.spiro.ai.

Spiro Details
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Product Description

Spiro’s sales platform empowers teams to close more business. Our proactive relationship management platform consolidates automated CRM Capabilities, our Spiro Assistant, and analytics into our powerful platform, all natively built with artificial intelligence.

How do you position yourself against your competitors?

Traditional CRMs often fall short in providing actionable insights and ease of use. Spiro’s mission is to change that narrative. What sets Spiro apart is its commitment to automating many of the cumbersome tasks that usually bog down sales and customer service teams. The Spiro platform alerts account managers to urgent customer needs based on various indicators, like delayed orders and changes in buying behavior. Additionally, Spiro streamlines sales outreach efforts by generating AI-drafted emails that summarize calls and outline next steps. The result? Spiro’s customers report a 32% increase in customer contract value and save 23% of their time spent on data collection and customer management.


Seller Details
Year Founded
2014
HQ Location
Boston, MA
Twitter
@spiroai
15,518 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
Description

Spiro Technologies, Inc. is a technology company specializing in AI-driven solutions designed to enhance customer relationship management (CRM) processes. Their platform leverages artificial intelligence to automate data entry, streamline workflows, and provide actionable insights, enabling businesses to improve productivity and customer engagement. Spiro aims to simplify the sales process, making it easier for teams to focus on building relationships and closing deals. For more information, visit their website at https://spiro.ai/.


Austen B.
AB
Overview Provided by:
Killing CRM at Spiro.AI 🚫

Recent Spiro Reviews

nahush  p.
NP
nahush p.Small-Business (50 or fewer emp.)
4.0 out of 5
"SAP"
It is quick to use, holds all of our data as needed, and works great from the sales side of things. The 'assistant' feature is particularly helpful
RJ
Rafał J.Small-Business (50 or fewer emp.)
5.0 out of 5
"Automated data collection"
The incorporation of AI into CRM through Spiro has really revolutionized our customer relationship management. The suggestion for targeted action i...
BAKTHAVATHCHALAM K.
BK
BAKTHAVATHCHALAM K.Enterprise (> 1000 emp.)
4.5 out of 5
"Intuitive CRM with so many customisations"
It's easy to use and efficient. It's ai features are helpful.
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Spiro Media

Spiro Demo - Automated CRM data entry
Spiro’s AI Engine works in the background to automatically collect data from email, voice, and text to track and optimize engagement throughout the sales cycle.
Spiro Demo - AI-driven Spiro Assistant
The Spiro Assistant organizes your team members, giving proactive recommendations for next best steps to increase sales productivity, update a customer on an order delay, or follow up on changes in buying behavior.
Spiro Demo - Powerful analytics
Spiro collects and organizes data from across your enterprise to give you deeper insight into the health of your business – from prospecting through fulfillment.
Spiro Demo - Mobile first design
The Spiro Assistant provides proactive next-step recommendations that keep deals moving forward. And your mobile sales team is fully supported by best-in-class iOS and Android apps.
Spiro Demo - Manage pipeline by product
By connecting to your ERP, Spiro allows you to view your pipeline more granularly, including incorporating product-level information into your forecast.
Spiro Demo - Focus team activities
The Spiro Assistant provides users with a prioritized daily to-do list of AI and user-generated tasks that maximize output.
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92 Spiro Reviews

4.6 out of 5
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92 Spiro Reviews
4.6 out of 5
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4.6 out of 5

Spiro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SpiroQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
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Sarah R.
SR
Guest Outreach Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spiro?

I love how easily it is to set up follow up notifications. You can ping spiro to set follow up reminders, to let you know what your current workload is, to let you know what actions other sales people have taken in a specified period of time. Because it uses AI, it is a proactive tool, as much as a reactive tool. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

I have not encountered anything that I dislike with this CRM. It has so many helpful features, I am very impressed. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

Being able to easily set up follow-ups via ping has helped our team quickly and consistently follow up with potential clients. You can make calls directly through the CRM and sales reps don't have to put a lot of effort into logging those calls, which is helpful. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Spiro?

My work revolves mostly around sales and marketing function, thus this CRM capabilities around Lead management, Opportunity management, marketing automation make process flow easy and in a discipline approach. The one I like the most is the analytics features with in-built templates for dashboards reports and managing email campaign through it. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

This is best tool for small businesses, at times you face difficulty in pushing multiple campaigns simultaneoulsy. Overall nice product to meet the requirement. Review collected by and hosted on G2.com.

Recommendations to others considering Spiro:

Best AI Driven CRM tool for small business. This suits for most of the business requirements for small businesses. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

Since it is AI driven, it helps in analyzing the trend and make decisions effectively. This tool certainly has helped us in managing lead management, lead flow process and lead scoring. Also this helps in managing the database and leveraging the data for analytics. Review collected by and hosted on G2.com.

Riley T.
RT
Manager Sales
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Spiro?

Spiro is a financial adviser that helps our company close new sales with their clients. We can use it to close contracts, and product sales from the labs in our hospital. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

Spiro is a very good software that advises new sales ideas and projects for companies. I dont see any problems with it. Review collected by and hosted on G2.com.

Recommendations to others considering Spiro:

Spiro is very useful for a large company of many workers. Using this for sales, your employees have to be trained with the software for it to excell. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

Spro helps us make and close more sales with out clients, and keep our business thriving. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Spiro?

the simple layout of their features, the way they are able to do actions less clicks of the user and more behind the Scenes. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

I would have like to see more email sync features and better opportunity filtering on the mobile app. Better outside importing of new opportunities. More available support for items needed. Review collected by and hosted on G2.com.

Recommendations to others considering Spiro:

Great people, make sure you keep tabs on the employees that they are using more than 20 min a day and it will payoff greatly. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

Follow up on quotes, we where able to see multiple pipelines of different products what needed more attention to close more sales. Automatically get updates on pre-generated reports consistently without someone having to actually do the work. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spiro?

Its completely user savvy and more filter options are available to drive down the accurate information. Result oriented and provides with all required analytics and reports. Opportunity Management and Pipeline management features are really best. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

Data integration is quite slow as compared to its competitors. They should also work on their customer support. Review collected by and hosted on G2.com.

Recommendations to others considering Spiro:

Best tool for lead generation visibility. Sales staff will be more productive. I would highly recommend Spiro for the people who are looking for the best tool in this domain. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

Lead Reporting works awesome. TAT has reduced only because of Spiro. Sales guys are able to achieve their targets . Its really helpful fro them. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spiro?

My job consists of multiple duties and sometimes my sales calls can be put on the back burner so the automatic sales reminders are my saving grace. It truly is a all in one CRM with the email campaigns, lead management, and full marketing integration. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

The program can be slow at times which if you are trying to convert leads and track calls, this can take a lot of time. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

Using Spiro to track lead management and be more productive with our sales. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spiro?

Spiro is great. I used it for the last company I worked for. It's a great tool for sales people and it also.sets reminders.and appointments so no sale is left behind. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

The price was a little expensive but the user experience was phenomenal. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

There were inefficiencies in the pipeline that Spiro was able to solve. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spiro?

- Easy to use

- Lots of features

- Great customer service Review collected by and hosted on G2.com.

What do you dislike about Spiro?

- There are a few functions that don't always work like we want them to but customer service usually helps out Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

Increasing productivity Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spiro?

The program is very user friendly and efficient. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

I did not find anything I dislike about the application. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

I’m able to easily organize teams and contacts. Also, helpful for follow up. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spiro?

I do like that it automatically creates contacts, updates company info and reduces similar data entry tasks. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

It's not as robust from a field or customization standpoint. The AI is good, not great. so there's still a chance an email will fall through the cracks. Without being 99% reliable, not sure the AI is where it needs to be. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

Managing a sales pipeline for our webdevelopment business. It has gotten us off Google Sheets and reduces our deal data entry. Review collected by and hosted on G2.com.