Spiro Reviews & Product Details - Page 8

Spiro is so smart and so versatile! As a medical device company, we need a CRM that is super easy to use and straightforward for our users, while still maintaining smart capabilities and allowing myself, as the admin of the tool, to create and customize Spiro to fit our exact needs! I love how they are constantly pushing out new enhancements based on user feedback and what their customers really need and I am in awe of all of the amazing features Spiro has to offer! Review collected by and hosted on G2.com.

I this is not really a dislike, because its more of a nice to have - but i would love to be able to create a filter from the mobile app - maybe that will be a feature down the road....because they are constantly adding new amazing functionalities! Review collected by and hosted on G2.com.

The team at Spiro has always gone above and beyond in assisting us with questions, support, customization, etc. They are very thorough in making sure everything is as we need it and are very quick to respond to a request Review collected by and hosted on G2.com.

I do wish we could assign reminders to others in the office who do not have a Spiro license. Our sales team is small and having all reminders come to me and then me forward on can be a bit timely. Review collected by and hosted on G2.com.

The automated and easy use of the website and phone app to automatically get updates after a call and to schedule reminders to follow up or other actions along with the Spiro assistant in the email for doing a plethora of things for me. Review collected by and hosted on G2.com.

Sometimes the assistant doesn't understand what I am asking it to do if the email I'm forwarding to it itsnt in a standard format. Review collected by and hosted on G2.com.

I really like the ease with which I can create contacts and opportunities, just by forwarding a single email to the Spiro Assistant. This feature makes sure that it's easy to add something new when I'm "in the moment", so that I won't forget to follow-up on that opportunity later, after I get busy with something else. Review collected by and hosted on G2.com.

There are a few software bugs related to reviewing lists of opportunities that can sometimes be frustrating. I often filter down lists to a certain view, but then have trouble getting the software to retain the settings. But in the grand scheme, that's a minor issue compared to the ease of adding new info, which is the key to making any CRM into a real tool, and not just a burden on the salesforce. Review collected by and hosted on G2.com.

Spiro Technologies is super easy to master and every sales person actually wants to use it because it makes their job easier and more efficient. The customer support is excellent and they are very easy to work with when customizing the software to your business. Leadership at Spiro is forward thinking and they are constantly asking us how they can make their product better. Review collected by and hosted on G2.com.

It would be nice if the app had the reporting capabilities I have access to when i am on my desk top. not terrible, just a nice to have. Review collected by and hosted on G2.com.

For me, having assistance from Artificial Intelligence to set up Contacts and Companies is a huge time-saver. This is especially true when you're getting leads sent to you in emails. Having a quick way to capture that lead keeps you feeling in control. Used the Reminder function to set up "next step" actions for every contact at every key account, and having the Reminders show up first thing every day keeps you focused on the important follow up, not as likely to be distracted by one-off unplanned activities. And having that AI on your phone keeps you productive even away from the keyboard. And the online and email customer support is absolutely excellent. Review collected by and hosted on G2.com.

There could be more keyboard shortcuts for doing the most common functions. Review collected by and hosted on G2.com.

Spiro helps to keep all of my leads in one place and not allowing any to fall through the cracks. Review collected by and hosted on G2.com.

I would like to see a calendar view similar to office for reminders, this way i can tell how many reminders i have each day when scheduling. Also if you can click and drag to other days if something comes up this would be helpful. Review collected by and hosted on G2.com.

The Customer Service we have received has really been helpful. The turn around time has been exceptional. The custom reports are key as we have many unique "on the fly" requests. Review collected by and hosted on G2.com.

At times it seems too easy to make changes to fields of data. While I appreciate the ease of use and free-form text we do find that some content gets inadvertently changed Review collected by and hosted on G2.com.

It’s ease of use is great and the Spiro team works with you to build what your team needs Review collected by and hosted on G2.com.

Not many things when I do come across something my rep does a great job to help it work for us Review collected by and hosted on G2.com.

The people behind the software are excellent. I've been through software implementations, and this was the best experience I have ever had. With so much data to organize and update, the Spiro team were diligent from beginning to the point where our team could fluently interact with the platform. The interface is well designed, which again, leads back to the Spiro team knowing what the end user truly needs to lever productivity. Review collected by and hosted on G2.com.

Data migration and set up never moves as fast as you want. It's not a criticism of Spiro, but if you want a meaningful CRM and data system it takes a lot of time. Spiro should emphasize the importance of patience. Also, I think the dashboard could be better customized for our workflow. Review collected by and hosted on G2.com.