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Spiro Reviews & Product Details - Page 7

Spiro Overview

What is Spiro?

Spiro is an AI-powered CRM designed specifically for manufacturers and distributors. The Spiro platform highlights the customers that need attention or present growth opportunities, and proactively recommends specific actions to be taken. Customers save time with Spiro’s automated data collection, and grow their business by 32% within the first two years of using Spiro. For more information, visit https://www.spiro.ai.

Spiro Details
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Product Description

Spiro’s sales platform empowers teams to close more business. Our proactive relationship management platform consolidates automated CRM Capabilities, our Spiro Assistant, and analytics into our powerful platform, all natively built with artificial intelligence.

How do you position yourself against your competitors?

Traditional CRMs often fall short in providing actionable insights and ease of use. Spiro’s mission is to change that narrative. What sets Spiro apart is its commitment to automating many of the cumbersome tasks that usually bog down sales and customer service teams. The Spiro platform alerts account managers to urgent customer needs based on various indicators, like delayed orders and changes in buying behavior. Additionally, Spiro streamlines sales outreach efforts by generating AI-drafted emails that summarize calls and outline next steps. The result? Spiro’s customers report a 32% increase in customer contract value and save 23% of their time spent on data collection and customer management.


Seller Details
Year Founded
2014
HQ Location
Boston, MA
Twitter
@spiroai
15,518 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
Description

Spiro Technologies, Inc. is a technology company specializing in AI-driven solutions designed to enhance customer relationship management (CRM) processes. Their platform leverages artificial intelligence to automate data entry, streamline workflows, and provide actionable insights, enabling businesses to improve productivity and customer engagement. Spiro aims to simplify the sales process, making it easier for teams to focus on building relationships and closing deals. For more information, visit their website at https://spiro.ai/.


Austen B.
AB
Overview Provided by:
Killing CRM at Spiro.AI 🚫

Recent Spiro Reviews

nahush  p.
NP
nahush p.Small-Business (50 or fewer emp.)
4.0 out of 5
"SAP"
It is quick to use, holds all of our data as needed, and works great from the sales side of things. The 'assistant' feature is particularly helpful
RJ
Rafał J.Small-Business (50 or fewer emp.)
5.0 out of 5
"Automated data collection"
The incorporation of AI into CRM through Spiro has really revolutionized our customer relationship management. The suggestion for targeted action i...
BAKTHAVATHCHALAM K.
BK
BAKTHAVATHCHALAM K.Enterprise (> 1000 emp.)
4.5 out of 5
"Intuitive CRM with so many customisations"
It's easy to use and efficient. It's ai features are helpful.
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Spiro Media

Spiro Demo - Automated CRM data entry
Spiro’s AI Engine works in the background to automatically collect data from email, voice, and text to track and optimize engagement throughout the sales cycle.
Spiro Demo - AI-driven Spiro Assistant
The Spiro Assistant organizes your team members, giving proactive recommendations for next best steps to increase sales productivity, update a customer on an order delay, or follow up on changes in buying behavior.
Spiro Demo - Powerful analytics
Spiro collects and organizes data from across your enterprise to give you deeper insight into the health of your business – from prospecting through fulfillment.
Spiro Demo - Mobile first design
The Spiro Assistant provides proactive next-step recommendations that keep deals moving forward. And your mobile sales team is fully supported by best-in-class iOS and Android apps.
Spiro Demo - Manage pipeline by product
By connecting to your ERP, Spiro allows you to view your pipeline more granularly, including incorporating product-level information into your forecast.
Spiro Demo - Focus team activities
The Spiro Assistant provides users with a prioritized daily to-do list of AI and user-generated tasks that maximize output.
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92 Spiro Reviews

4.6 out of 5
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92 Spiro Reviews
4.6 out of 5
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4.6 out of 5

Spiro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SpiroQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
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CR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spiro?

I started my job here and was not familiar with Spiro at all and from my very first day, Ashley was MORE than willing to help me with everything. She even hopped on a Zoom call with me one time and showed me around Spiro and some things she thought would be beneficial based on the role I had taken here at KTTS. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

I mean if I HAD to pick.. yeah well, nvm nothing yet. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

Spiro and KTTS are putting things together to make Spiro more user friendly but also be able to work with assemblies. This will be a HUGE benefit to Spiro with this capability. Review collected by and hosted on G2.com.

NC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spiro?

The relationships of our company today are more proactive, we work with this software even in the background, to better manage the data of our potential clients and capture it more easily. We have complete visibility of our channeling, improving the precision and focus of our opportunities, we detect anomalies, and we are guided by its tools to proactively attack them, through its artificial BI the sales team works more fluidly and more efficiently . Review collected by and hosted on G2.com.

What do you dislike about Spiro?

The lack of functionality of working several tabs is a problem that can slow down the work process, and even makes setting up a campaign or selecting more than one contact to be done on a single page at the same time, it is a a problem that is easily overlooked and even for us, as we solve using external tools that supplant this negativity. Review collected by and hosted on G2.com.

Recommendations to others considering Spiro:

For those companies within the B2B trade it is a tool that can provide the artificial intelligence that is needed. It provides a professional and traditional CRM so it is very easy to master. It is automated, avoiding the need to proactively introduce data to merchants, and is even supported by the AI ​​engine it contains. You can easily increase leads by a large percentage, building more offers, and many closed deals. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

We obtain useful information from opportunities, with which we quickly implement new solutions for our clients, improve joint participation. Spiro is easy to use and the staff has adapted quickly, allowing us to successfully optimize our sales approach and close more deals. As it is a very transparent system, we were able to influence our organizational awareness and improve work flow. Review collected by and hosted on G2.com.

Carolynne W.
CW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Spiro?

Ease of use, customization of features, AI capabilities and the Spiro Team Review collected by and hosted on G2.com.

What do you dislike about Spiro?

We have not found anything that we dislike about Spiro Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

We can not track our sales progress and we've been able to customize the features to fit our somewhat unusual industry. We were tracking our sales activity in Excel spreadsheets before, so this is a huge improvement that allows the whole team to see at the same time. Review collected by and hosted on G2.com.

Brent G.
BG
Marketing Director - Digital and Traditional Media
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Spiro?

the user interface is very easy to use and can be custom designed to meet your unique process and sales model. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

the company is young, and the product is growing, so updates can come quite often. Review collected by and hosted on G2.com.

Recommendations to others considering Spiro:

If you are looking for a CRM tool that is focused on the sales and service process of connecting with your potential customers, you should look nowhere else. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

our sales team was weighed down with SalesForce and dreaded using the tool, so our data was very poor. The Spiro tool is easy to use and fits their needs without too many steps to slow them down. Review collected by and hosted on G2.com.

Christina U.
CU
Manufacturing Systems Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Spiro?

From the young tech sales reps to the crusty oil field guys, they have all embraced SPIRO as a huge time saver.

Another massive win for us is "one-stop shopping" for customer comminications. All emails, phone calls, meetings, notes, texts and more are organized and simply viewed for a comprehensive who's doing what' view. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

Nothing really. I am not going to make something up to fill in the box. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

More time to followup on leads and less time in administrative time. SPIRO is organizing complex data.

Sales Forecasting, consistent follow-up and activity tracking. AI engine suggestions for most effective opportunity close wins.

pipeline tracking. Review collected by and hosted on G2.com.

MD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spiro?

Thanks to Spiro we increase our communication with the client and in this way we reach more users with a very effective interaction between client and employee. We also obtained a gestation of campaigns, documents and clients most interested in our products in the last year. Increase in expected product sales thanks to the platform. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

At first it cost a bit to adapt, some reports are difficult to carry out, however this platform is very complete and its tools are very helpful.

You can improve communication servers, due to this problem that is experienced today, communication servers collapse a lot. Review collected by and hosted on G2.com.

Recommendations to others considering Spiro:

Great CRM experience that the company has had, better management and better communication with our clients and new users. I recommend SPIRO above many platforms, without a doubt.

I recommend the service because it has worked very well because sales have increased and we have not had any problems. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

Increases in sales thanks to Spiro, our employees are more fluent in work and make more sales than was customary, we save time on this and focus on other important areas that require it, we have better contact management, customers , calls, easy to use and customize. Review collected by and hosted on G2.com.

MW
Business Development Executive
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spiro?

A B2B communication is never easy before using this multipurpose application. Spiro assists me to find resources and information for business ventures. The best application to communicate with dealers and company members at a single click. Data is secured and well-organized to allocate any time. It cooperates with other squad members and companies to divvy up the product’s pricing detail and the latest styles to be observed. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

If I pick up its benefits, then disadvantages don’t matter to bring up. There must be a password to secure the data s this is a good communicator so information should be secret, not available for everyone. A Good frequency of Wi-Fi must be there to sway on the routine work otherwise it will not support the scheme. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

A must-have application for all business communities and Spiro is the best communicator, organized, and well-established planner for the tasks. What an intelligent application to be installed in a system that is like a boss and control the business programs. My team is happy with me and my clients are comfortable allocating the products with good pricing track and feedbacks. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spiro?

Customer service is on point, CSMs are very attentive. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

enterprise-scale could be larger, but they're growing into it! Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

they're helping our whole sales time refine leads with a friendly interface Review collected by and hosted on G2.com.

Eric H.
EH
Principal
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Spiro?

We wanted a software we could easily customize as we try to figure out what was most important in a growing company. We don't have a tech team, so we needed something that was simple. Spiro does everything we needed and had a lower price tag than the other competitors we looked at. Also, its e-mail integration has made it easy to control Review collected by and hosted on G2.com.

What do you dislike about Spiro?

The reporting has every we needed but definitely takes a while to start getting used to and filtering properly. Review collected by and hosted on G2.com.

Recommendations to others considering Spiro:

How in-depth do you want Spiro to be integrated with other software? They do have a Zapier integration, which is amazing, but few other integrations already available. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

Our biggest issue was usage by our outside sales reps, but the e-mail functionality has made that better. Review collected by and hosted on G2.com.

LB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spiro?

I like the support team that is able to discuss all aspects of Spiro. From user training to major changes for better content / reports for your business, the Spiro team really does excel in partnering with their clients. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

Data entry isn't as streamlined as I would like to see it, but I have to say that this is largely due to our business' growth and constant tweaking of pertinent information and how it is harvested. Review collected by and hosted on G2.com.

Recommendations to others considering Spiro:

They have established a great track record of being able and willing to adapt to our business needs. Being a niche business, this has been invaluable to us. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

A much more reliable interface to safely preserve all client data. This eliminates the stress of trying to juggle several data platforms and completely frees you from your desk with their mobile app. Review collected by and hosted on G2.com.