Spiro
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Spiro
By Spiro Technologies, Inc.
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4.6 out of 5 stars
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Spiro Reviews & Product Details - Page 5

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Spiro Overview

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What is Spiro?

Spiro is an AI-powered CRM designed specifically for manufacturers and distributors. The Spiro platform highlights the customers that need attention or present growth opportunities, and proactively recommends specific actions to be taken. Customers save time with Spiro’s automated data collection, and grow their business by 32% within the first two years of using Spiro. For more information, visit https://www.spiro.ai.

Spiro Details
Discussions
Spiro Community
Languages Supported
English
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Product Description

Spiro’s sales platform empowers teams to close more business. Our proactive relationship management platform consolidates automated CRM Capabilities, our Spiro Assistant, and analytics into our powerful platform, all natively built with artificial intelligence.

How do you position yourself against your competitors?

Traditional CRMs often fall short in providing actionable insights and ease of use. Spiro’s mission is to change that narrative. What sets Spiro apart is its commitment to automating many of the cumbersome tasks that usually bog down sales and customer service teams. The Spiro platform alerts account managers to urgent customer needs based on various indicators, like delayed orders and changes in buying behavior. Additionally, Spiro streamlines sales outreach efforts by generating AI-drafted emails that summarize calls and outline next steps. The result? Spiro’s customers report a 32% increase in customer contract value and save 23% of their time spent on data collection and customer management.

Seller Details
Seller
Spiro Technologies, Inc.
Year Founded
2014
HQ Location
Boston, MA
Twitter
@spiroai
15,518 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
Description

Spiro Technologies, Inc. is a technology company specializing in AI-driven solutions designed to enhance customer relationship management (CRM) processes. Their platform leverages artificial intelligence to automate data entry, streamline workflows, and provide actionable insights, enabling businesses to improve productivity and customer engagement. Spiro aims to simplify the sales process, making it easier for teams to focus on building relationships and closing deals. For more information, visit their website at https://spiro.ai/.

Austen B.
AB
Overview Provided by:
Austen Blass
Killing CRM at Spiro.AI 🚫

Recent Spiro Reviews

nahush p.
NP
nahush p.Small-Business (50 or fewer emp.)
4.0 out of 5
"SAP"
It is quick to use, holds all of our data as needed, and works great from the sales side of things. The 'assistant' feature is particularly helpful
Read more
RJ
Rafał J.Small-Business (50 or fewer emp.)
5.0 out of 5
"Automated data collection"
The incorporation of AI into CRM through Spiro has really revolutionized our customer relationship management. The suggestion for targeted action i...
Read more
BAKTHAVATHCHALAM K.
BK
BAKTHAVATHCHALAM K.Enterprise (> 1000 emp.)
4.5 out of 5
"Intuitive CRM with so many customisations"
It's easy to use and efficient. It's ai features are helpful.
Read more

Spiro Pricing

Spiro's CRM for Manufacturers
Starting at $18,000.00
See Spiro pricing
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Spiro Media

Spiro Demo - Automated CRM data entry
Spiro’s AI Engine works in the background to automatically collect data from email, voice, and text to track and optimize engagement throughout the sales cycle.
Spiro Demo - AI-driven Spiro Assistant
The Spiro Assistant organizes your team members, giving proactive recommendations for next best steps to increase sales productivity, update a customer on an order delay, or follow up on changes in buying behavior.
Spiro Demo - Powerful analytics
Spiro collects and organizes data from across your enterprise to give you deeper insight into the health of your business – from prospecting through fulfillment.
Spiro Demo - Mobile first design
The Spiro Assistant provides proactive next-step recommendations that keep deals moving forward. And your mobile sales team is fully supported by best-in-class iOS and Android apps.
Spiro Demo - Manage pipeline by product
By connecting to your ERP, Spiro allows you to view your pipeline more granularly, including incorporating product-level information into your forecast.
Spiro Demo - Focus team activities
The Spiro Assistant provides users with a prioritized daily to-do list of AI and user-generated tasks that maximize output.
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92 Spiro Reviews

4.6 out of 5
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4.6 out of 5
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Spiro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
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Overall Review Sentiment for SpiroQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Kevin L.
KL
Outside Sales Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spiro?

Excellent product with excellent support. Spiro has really helped me streamline my opportunities, follow-ups and overall business. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

Sometimes it can be slow to update/process/refresh Review collected by and hosted on G2.com.

Recommendations to others considering Spiro:

I recommend the product Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

Spiro consolidates all my quotes so following up is organized and easy. Review collected by and hosted on G2.com.

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Verified User in Telecommunications
UT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Spiro?

The facility to work in Spiro compared with other I use before. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

Nothing in general but sometimes the latency in updating the info could be improved Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

It help me in all sales process including the reports Review collected by and hosted on G2.com.

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CF
Regional Business Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Spiro?

The most helpful thing about Spiro has to be the reminder function. I love seeing an email pop up saying "Cody, you need to send that follow-up email to so and so." It really helps me keep track so no one falls through the cracks. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

So, far I haven't had any issues with Spiro. It has performed everything I've needed and the team has been great in getting back to me with any questions I have. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

Spiro is mainly keeping me focused on the top priority of people I said I would get back to. Before Spiro, I used to make a note on a sticky note, and it would get misplaced or thrown away before I could complete the task. Review collected by and hosted on G2.com.

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Kimberly I.
KI
Administradora de pedidos
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spiro?

The ease that provides in project monitoring and the visual interface when generating reports Review collected by and hosted on G2.com.

What do you dislike about Spiro?

Sometimes is not so easy to use the assistant Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

The ease of generating different types of reports Review collected by and hosted on G2.com.

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David M.
DM
Regional Sales Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spiro?

User Interface, reports and the AI. The seamless integration with Google Workspace and the e-mail assistant Review collected by and hosted on G2.com.

What do you dislike about Spiro?

The reminders need a little twitching, for example, i have had numerous meetings and the app only reminds to take notes on the meetings with one client. Review collected by and hosted on G2.com.

Recommendations to others considering Spiro:

The sales stages and initial configuration are crucial for success. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

Follow Up, Reports to upper managment, Pipeline measuremente, customer qualification Review collected by and hosted on G2.com.

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MF
Sales Administrative Assistant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spiro?

It is intuitive and easy to use, Gil and Natasa have been amazing to work with. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

The pop out "drawers" they may be beneficial to some, but it seems redundant for my reps. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

We have had issues with OUR platform not working correctly with Spiro. Gil and Natasa have gone above and beyond to address those issues. I like how they can program Spiro to fit your business needs. Review collected by and hosted on G2.com.

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Verified User in Oil & Energy
AO
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Spiro?

The flexibility to meet our corporate needs. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

The flexibility sometimes causes disjointedness on our side. Also, it would be good to be able to turn on/off features a bit more personally. Review collected by and hosted on G2.com.

Recommendations to others considering Spiro:

If you are an abnormal organization that needs flexibility, there is no better choice. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

All the problems. Client relationships, project management, proposal and lead tracking, reporting, etc. etc. Review collected by and hosted on G2.com.

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Verified User in Biotechnology
AB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Spiro?

Spiro connects various teams' activities without any interference. We use Spiro for recording the customer complains. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

I am not familiar with other platforms, so I feel Spiro has everything we need. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

CRM. I like the part Spiro generates the report and also analyses the data providing a clear picture of all the customer complaints. Review collected by and hosted on G2.com.

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AC
Marketing Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spiro?

Spiro gives much-needed visibility into customer relationships, salesperson activity, and our revenue pipeline without adding extra work for the sales team! The platform is easy to use, easy to report from, and we have an excellent support system. Our Customer Success Manager has been with us every step of the way to optimize Spiro to meet our unique business needs. Compared to other CRMs (I researched and met with many!) Spiro is by far the simplest to use and easiest to implement; it has never felt like we were climbing a mountain. Review collected by and hosted on G2.com.

What do you dislike about Spiro?

There is nothing we dislike. We are looking forward to the enhanced mobile app launching in the fall! Review collected by and hosted on G2.com.

Recommendations to others considering Spiro:

Go for it! Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

We needed greater visibility into our customer relationships and were ready to control those relationships as a company vs. leaving them to the salesperson alone. Review collected by and hosted on G2.com.

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Response from Austen Blass of Spiro
Editedit

Anna, thanks so much for the kind words and for choosing Spiro! We're excited to share all of the updates coming this fall.

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Spencer P.
SP
Senior Account Executive
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spiro?

Spiro is very easy to use & navigate. I taught myself in about 12 minutes. What I like best is the mobile application & the built in VoIP for making calls Review collected by and hosted on G2.com.

What do you dislike about Spiro?

I hope they release some marketing tools, and more enablement tools. I can see them really crushing the CRM suite & related products. Review collected by and hosted on G2.com.

What problems is Spiro solving and how is that benefiting you?

I no longer need to bother my manager for reports. They're very responsive as well - we have Spiro connected to 2 other programs; HubSpot & our old SalesForce. Review collected by and hosted on G2.com.

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Spiro Categories on G2
CRM
CRM

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