Spiro Pros and Cons

The ease of our Sales team to work in Spiro, and for Management to get current updates on activities Review collected by and hosted on G2.com.

Difficult to remember how to create special reports unique to us. Review collected by and hosted on G2.com.

It's easy to use, and tracks all my contact with customers. Review collected by and hosted on G2.com.

This is a hard question. Every time I find something I dislike, I let Spiro know and they seem to be able to fix it. Review collected by and hosted on G2.com.

Spiro integrates with popular CRM (Customer Relationship Management) systems such as Salesforce, enabling seamless data synchronization and ensuring consistency across platforms. This integration allows sales reps to access and update customer information directly from Spiro, eliminating the need for duplicate data entry and enhancing workflow efficiency. Review collected by and hosted on G2.com.

While the AI-powered sales assistant is a key feature of Spiro, some users may have concerns about relying heavily on AI for critical sales decision-making. Although the AI assistant can provide valuable insights and recommendations, human judgment and intuition are still important in sales. Users should balance the assistance provided by the AI with their own expertise and experience. Review collected by and hosted on G2.com.

I like that it keeps track of notes for each lead as well as sends reminders daily or weekly for you to remember to reach out to leads. Review collected by and hosted on G2.com.

Nothing! All good things to say about Spiro. Review collected by and hosted on G2.com.

Spiro is a very intuitive system. I have it linked to my email server, and it logs communications appropriately and enters new contacts into my CRM system automatically. Review collected by and hosted on G2.com.

There are no major downsides that I have experienced. The team at Spiro has done a great job customizing a solution for our company. Some of the features might be a little unstreamlined at first, but the team has done a great job of making continued improvements to streamline quoting and customer management tools. Review collected by and hosted on G2.com.

It's customizable to our organization and the types of documentation we use in our day-to-day processes. The Spiro team was highly organized and took all of our requests into account without missing a beat. I don't think they said "no" to any of our requests and if something couldn't be done, they always suggested creative ways around it. Review collected by and hosted on G2.com.

I do wish we had more control over how things are programmed. I understand we are not programmers but it would be nice to have a little more control over what shows up automatically. I also wish we had some more control over templates in the system. Review collected by and hosted on G2.com.

Spiro is the most intuitive and CRM we have come across. It reduces and eliminates much of the manual task based inputs sales people hate. Review collected by and hosted on G2.com.

Nothing. There is not anything that we dislike about Spiro in the 18 months since we have deployed it, Review collected by and hosted on G2.com.

Spiro Mobile app makes working remotely more efficient and increases productivity. Review collected by and hosted on G2.com.

Spiro has failed to resolve ongoing email issues and failed to follow up. Review collected by and hosted on G2.com.

We were able to use Spiro to cater to our specific needs. Review collected by and hosted on G2.com.

It would be better if we could do group calling and be able to see all fields when filtering on the main company page. Review collected by and hosted on G2.com.

I have worked at two medium sized companies where we used Spiro. They are very much in tune with our manufacturing industry it seems and very easy to work with. Very powerful reporting tools and Great Value. Review collected by and hosted on G2.com.

There are some minor things related to the graphical user interface, such as only displaying a certain amount of companies in a list (must use a 'next page' function to scroll through multiple pages). Review collected by and hosted on G2.com.