Daniel K.
DK
Daniel K.
VP Finance
Mid-Market (51-1000 emp.)
"International & Domestic Expertise"
5/5
What do you like best about Sphere?

We run Sphere alongside Orb and QBO for invoicing and GL, and the whole stack just works. The team has been super proactive about helping us stay on top of our tax exposure, and honestly I've never seen a single platform handle both international and US indirect tax compliance the way they do. As a global business, staying ahead of VAT, GST, and sales tax obligations across multiple jurisdictions is a real headache, so having that consolidated into one place has been a game changer. Automatic payments, virtual mailboxes, and quick filing approvals and recon are also huge highlights for us. The integrations were smooth to set up and onboarding was painless, which is rare for this type of product. Their support team is responsive and actually understands the nuances of cross-border tax, which makes a big difference when you're scaling internationally. Review collected by and hosted on G2.com.

What do you dislike about Sphere?

Honestly not much to flag here. Reporting was a bit limited early on, but the team has already shipped massive upgrades in that area, especially compared to other vendors we've used in the past. They clearly listen to customer feedback and iterate fast. We're excited to see what's on the roadmap next, but as of right now there's nothing that's been a real pain point for us. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Sphere is the only tax vendor that sweats the details"
5/5
What do you like best about Sphere?

We're a company that obsesses over details and small things, and we choose vendors that share those values. Sphere operates with that same care: end-to-end automation across registration, calculation and filing, executed accurately. Review collected by and hosted on G2.com.

What do you dislike about Sphere?

Nothing, everything has been smooth so far Review collected by and hosted on G2.com.

Verified User in Computer Hardware
UC
Verified User in Computer Hardware
Mid-Market (51-1000 emp.)
"Handles hardware + software and government exemptions."
5/5
What do you like best about Sphere?

Our business is unusual as we sell a mix of physical equipment and software to both private enterprises and public/government organizations. Sphere's AI tax engine handles that complexity across multiple product types without us forcing anything into a box, and the exemption certificate management is essential given how much we sell to public and government buyers. Review collected by and hosted on G2.com.

What do you dislike about Sphere?

Have not encountered anything yet. As we mature, I'm sure the Sphere team will help. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Wonderful tool"
5/5
What do you like best about Sphere?

Going through a billing system change can be tedious, but Sphere's team was totally on it and helped everything move as smoothly as sometimes these things can go. Support is always super fast (and in Slack which is easy), and they've really nailed UI. Review collected by and hosted on G2.com.

What do you dislike about Sphere?

Indirect tax is just difficult, but can't imagine it being much easier than this! Review collected by and hosted on G2.com.

RG
Ryan G.
Senior Manager, Accounting
Mid-Market (51-1000 emp.)
"The only Sales Tax / VAT / GST Software you need!"
5/5
What do you like best about Sphere?

They are the only solution on the market that has local rails with tax authorities around the world. That means they're able to automate registration, calculation, filing and remittance end to end vs other solutions that outsource this to local accountants. We're a very fast growing company with a significant global customer base. We couldn't imagine remaining in compliance without the help of a solution like Sphere. Review collected by and hosted on G2.com.

What do you dislike about Sphere?

As stated in my "like best section", Sphere solves are requirements and needs. There are a handful of UI designs that are a bit clunkier than some competitors, but Sphere has acknowledged that this is in their product roadmap! Review collected by and hosted on G2.com.

Joshua M.
JM
Joshua M.
Operations Lead
Small-Business (50 or fewer emp.)
"Cross-Border Tax? Solved."
5/5
What do you like best about Sphere?

We were looking for a single solution to handle both our U.S. sales tax and international VAT/GST obligations and Sphere delivered on all fronts (especially on the global side). Their team and CEO keeps us updated when it comes to the complexities of global tax compliance. From registration to ongoing filing and monitoring, Sphere walked us through every step, making a previously daunting process feel manageable. We ran into a lot of contradicting issues with our approach to Canadian Sales Tax, and Sphere made the process painless. Beyond the excellent support, their pricing is transparent and straightforward, which we appreciated after evaluating other vendors with extra fees or complex pricing. The biggest plus... we did not need to work with additional partners to handle the global tax component. If you’re a global SaaS company juggling tax compliance across regions, Sphere is an easy recommendation. They’re responsive, reliable, and make a complicated process feel seamless. Review collected by and hosted on G2.com.

What do you dislike about Sphere?

Right now, remittance for global taxes is still in the works. Once that’s live, there’s really not much left to dislike. Review collected by and hosted on G2.com.

VL
Virginia L.
Senior Tax Manager
Mid-Market (51-1000 emp.)
"Streamlined Taxes, Minimal Effort"
5/5
What do you like best about Sphere?

Sphere has been incredibly easy to integrate, with minimal engineering effort required. The onboarding and registration experience was fast, intuitive, and clearly designed with the end user in mind. Real-time transaction data, automated tax calculations, and seamless currency conversions for filing make the platform incredibly efficient. Their customer support has also been responsive and helpful every step of the way. An outstanding product that I'd highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Sphere?

We haven't had any bad experiences with Sphere. Their coverage is great for our needs, but I look forward to seeing them add even more countries to their growing list. Review collected by and hosted on G2.com.

Aswin S.
AS
Aswin S.
Head Of Business Development
Small-Business (50 or fewer emp.)
"US sales tax on autopilot"
5/5
What do you like best about Sphere?

Sphere has been excellent in helping us get complaint across US states with multiple entities. Their support is hyper responsive and we don't ever have to think about tax complaince. Review collected by and hosted on G2.com.

What do you dislike about Sphere?

Nothing so far -couldn't find fault with them Review collected by and hosted on G2.com.

Patrick D.
PD
Patrick D.
VP of Finance & Legal
Mid-Market (51-1000 emp.)
"Multi entity global tax compliance support with lightning fast response times"
5/5
What do you like best about Sphere?

We have a fairly complex multi-entity setup with presence in US and EU as well as multiple billing providers. Sphere's platform was easily able to manage this complexity and automate our sales tax and VAT obligations with ease. We just let the system run and barely have to deal with tax compliance any more. There support team is quick on their feet and provide us piece of mind Review collected by and hosted on G2.com.

What do you dislike about Sphere?

I can't really fault them - they are on top of their game Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Irreplaceable US sales tax and Canadian GST / HST / PST compliance support"
5/5
What do you like best about Sphere?

Sphere allows us to scale as a company without worrying about running afoul of tax compliance issues and not needing to hire additional headcount. I love how we can register, calculate and file taxes for US states and Canadian provinces all from one platform (without ever having to touch a government tax portal again!). Sphere's solution is modern, cost effective and their support is also lightning quick if we ever have questions. Review collected by and hosted on G2.com.

What do you dislike about Sphere?

No complaints at this time, cost scales with business, but it is just a fraction of what it would cost to do the same compliance by hiring staff. Review collected by and hosted on G2.com.