# Spekit Reviews **Vendor:** Spekit Inc. **Category:** [Sales Enablement Software](https://www.g2.com/categories/sales-enablement) **Average Rating:** 4.7/5.0 **Total Reviews:** 297 ## About Spekit Spekit is the Rep Acceleration Platform that turns GTM knowledge and unified deal intelligence into in-workflow insights, coaching, actions and buyer-ready experiences, so revenue teams can ramp fast, stay fast, and win more. ## Spekit Pros & Cons **What users like:** - Users find Spekit's **ease of use** remarkable, enhancing productivity with its seamless interface and convenient features. (65 reviews) - Users find Spekit to be **extremely helpful** for delivering training efficiently and improving coaching effectiveness. (37 reviews) - Users appreciate the **seamless integration capabilities** of Spekit, enhancing efficiency and simplifying the onboarding process. (33 reviews) - Users find Spekit's **navigation ease** enhances productivity and simplifies access to essential training materials within their tools. (27 reviews) - Users appreciate the **time-saving features** of Spekit, enabling efficient training and immediate access to essential information. (27 reviews) - Easy Access (24 reviews) - Users value the **easy integrations** of Spekit, enhancing workflow efficiency without disrupting their current tasks. (23 reviews) - User Interface (22 reviews) - AI Integration (21 reviews) - Efficiency (21 reviews) **What users dislike:** - Users experience **navigation difficulties** with Spekit, often struggling to find relevant information efficiently. (11 reviews) - Users struggle with the **inefficient search functionality** , finding it difficult to locate specific information effectively. (10 reviews) - Users experience a **learning curve** with Spekit, requiring time and additional training to fully utilize its features. (9 reviews) - Users find the **inadequate search functionality** of Spekit frustrating, struggling to find specific or detailed items effectively. (8 reviews) - Users find **missing features** in Spekit, citing limitations in analytics, customization, and content handling capabilities. (8 reviews) - Not Intuitive (7 reviews) - Users note **search limitations** in Spekit, expressing a desire for improved functionality and better integration with tools. (7 reviews) - Slow Loading (6 reviews) - Slow Performance (6 reviews) - AI Inaccuracy (5 reviews) ## Spekit Reviews ### 1. Efficiency with a tool that works for me. **Rating:** 5.0/5.0 stars **Reviewed by:** Jon C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Spekit?** I enjoy that it is seemesly inegrated into my work CRM's, and it does not interfere with the job I am doing. It acts as a guide during calls' where my primary focus is with the customer. **What do you dislike about Spekit?** I wish there was a message to advise I have expanded spek, since there are times I forget I have expanded, and I lose the sidebar view while the spek is expanded. Just a quick message to remind its in an expanded view would be helpful at times. **What problems is Spekit solving and how is that benefiting you?** It provides us with our business process and tips during our multiple types of interactions we may receieve. It's our personal "Google" knowledge, and it gives me confidence that I can forget something, only to have the information readily avail in spek. ### 2. Excellent for onboarding and process/system adoption **Rating:** 4.5/5.0 stars **Reviewed by:** LJ G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Spekit?** Spekit provides amazing, just-in-time info access to our team. Everyone can quickly get the info they need to keep working hard and not be slowed down by the intensity of our CRM (Salesforce). Extra shout out to our amazing customer support manager at Spekit for always jumping in to make sure we have what we need to succeed. **What do you dislike about Spekit?** As with any knowledge-base or documentation tool, Spekit requires time to properly capture all the knowledge we're storing in our heads, in lengthy documents, and in conversation notes. While this isn't a Spekit-specific issue, make sure you don't go in thinking implementation will be quick. Creating meaningful "Speks" / knowledge bits takes time and ongoing maintenance. But once you get your team on board and get a good base of needed content, Spekit really shines and your whole team wins. **What problems is Spekit solving and how is that benefiting you?** Spekit solves the problem we've had with with getting our end users the knowledge, how-to, and answers they need while they're hard at work. With Spekit, we have the ability to put key information right into the systems/tools when and where users will need that information. We don't have to rely on people reading through +80-page process documents to figure out what to do. This ease of use and just-in-time info access is improving the quality of our data because know users know exactly what information needs to go into which fields so everyone is inputting data consistently across our systems. This makes our reports more accurate and better allows us to understand trends and improves our decision-making ability. We also have had an incredible experience with Spekit support. Anytime We have questions, our CSM hops in with answers, solutions, and ideas to keep us getting the most out of our tool. ### 3. Great experience with Spekit **Rating:** 4.5/5.0 stars **Reviewed by:** Eliran N. | Making the world accessible & inclusive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Spekit?** It's simple, very easy to use, and the implementation support you are getting is great **What do you dislike about Spekit?** Nothing really. They still have some thing they need to develop **What problems is Spekit solving and how is that benefiting you?** Everyone is on the same page, sharing the same knowledge and are up to date with new releases ### 4. A Must-Have Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Renée L. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Spekit?** Spekit has been an absolute game-changer for our company’s use of Salesforce. The integration is seamless, and the real-time, in-app guidance has made learning and using Salesforce incredibly simple. **What do you dislike about Spekit?** The initial set up of content can be time-consuming, but what you put in is what you get out of it. **What problems is Spekit solving and how is that benefiting you?** With Spekit, our team gets instant access to the latest information right within the platform, making training a breeze. The ability to customize training content to our specific needs has been invaluable, helping our employees feel confident in their roles. Spekit is simply a must-have. ### 5. Stellar Support and Fantastic Product **Rating:** 5.0/5.0 stars **Reviewed by:** allison f. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Spekit?** It has simplified our training processes by allowing support within the systems, and allowing documents and training materials RIGHT where users will use them. As we're launching salesforce, the new users have been more excited about spekit than anything else. And the support from the Spekit team, as well as their constant guidance in our launch is so valuable. They are the most patient people, as we have had delay after delay and they had weathered that storm with us. **What do you dislike about Spekit?** So far, no complaints! It's been incredibly useful and we're loving it. **What problems is Spekit solving and how is that benefiting you?** we've been storing training materials across multiple platforms, and spekit simplifies all of that significantly moving them into one place for users. ### 6. Spekit is an Amazing resource **Rating:** 5.0/5.0 stars **Reviewed by:** Matt W. | Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2024 **What do you like best about Spekit?** Spekit is something I recommend to everyone in our organization. It’s an amazing resource for new employees who are learning the processes and procedures of our business. It's also an outstanding tool for our tenured employees who need guidance with their day-to-day tasks. It’s easy to use, has great backend support, and integrates with salesforce seamlessly. This product will improve your efficiency and help to expand your knowledge base. **What do you dislike about Spekit?** After using spekit for almost 2 years, I havent found anything that I dislike. **What problems is Spekit solving and how is that benefiting you?** Spekit puts processes and procedures at your fingertips. No more waiting for guidance and answers on how to complete the task at hand. Being able to have quick easy access has improved my efficiency and expanded my knowledge base ### 7. A Game Changer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Spekit?** Spekit has enabled our workforce to discover answers to their questions without the need to reach out to various teams and wait for responses. Having field level information at their fingertips within Salesforce has been very helpful; even in the short period in which we have gone live with Spekit. We are excited to continue building out content in the future! **What do you dislike about Spekit?** It would be great to see more granular permissions for the various user roles that can be assigned. When compared to the level of customization possible within Salesforce in that regard, I think there is some room for enhancements on the Spekit side. **What problems is Spekit solving and how is that benefiting you?** Streamlining the onboarding process for new employees. Enabling currently employees to learn more about the data within our main system of record. ### 8. Spekit is easy and user friendly to find content for my clients. **Rating:** 5.0/5.0 stars **Reviewed by:** Tami k. | Senior Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Spekit?** Very easy to use and helpful to find information to send to my clients. I also like that my admin can send me notifications that allow me to view immediatly about new and upcoming things to our site. **What do you dislike about Spekit?** I haven't found anything I don't like about Spekit:) **What problems is Spekit solving and how is that benefiting you?** Knowledge base - makes it easy to share with my customers. ### 9. Spekit is diverse and creative, has unique features, and is easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2024 **What do you like best about Spekit?** It is easy to move back and forth between different areas and screens in the map of systems quickly! The large readable blocks and text. I use it frequently for accessing resources, And I definitely integrate it into my daily work. I have never had to ask for help with it. **What do you dislike about Spekit?** At first it was difficult to find some things but when I got the hang of it it has been easy to use. **What problems is Spekit solving and how is that benefiting you?** Crisis resource directory for across the state of Arizona, multiple counties and areas ### 10. One of my favorite tools our sales org has implemented in years! **Rating:** 4.5/5.0 stars **Reviewed by:** Marcos H. | Inside Sales Representative II, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Spekit?** Very easy to look up product information across all of our databases. I use it almost daily in preparation of sales calls with prospective customers. **What do you dislike about Spekit?** Only downside is when information is not found but it is not very frequent this is the case. **What problems is Spekit solving and how is that benefiting you?** Quick lookup of resources and information ### 11. Easy to use & effective! **Rating:** 5.0/5.0 stars **Reviewed by:** Bri P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2024 **What do you like best about Spekit?** Spekit has been incredibly easy to learn and use, and is extremely effective in supporting our teams during our sales methodology implementation. The content they need in order to be successful lives right in Salesforce, providing easy access to content right when it's necessary. We also have a CSM that truly cares about our success with Spekit and has been consistently supportive. **What do you dislike about Spekit?** I don't dislike anything at this time, but there are some features that could be developed! **What problems is Spekit solving and how is that benefiting you?** Most relevant at this point, Spekit is supporting our implementation of a new sales methodology. There has been a learning curve here and Spekit makes enablement content available right where and when our teams need it. ### 12. Spekit is like having a digital coach for our sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about Spekit?** We're able to get information and resources directly to our sales people JUST IN TIME!! **What do you dislike about Spekit?** We've been using Spekit for almost over a year now, there's nothing to dislike. **What problems is Spekit solving and how is that benefiting you?** Its seamless integration with Salesforce provides just-in-time learning, boosting productivity and efficiency. Real-time updates keep everyone informed, ensuring smooth transitions. ### 13. So far based on what I have seen with Spekit it is very helpful to fulling my job task. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Spekit?** How easy it is to navigate, and how helpfule it is with providing essential information all in the same system, aopposed to having to utlize multiple applications for the same informtaiton. **What do you dislike about Spekit?** that the side bar gets in the way of things I need to click on my screen, and having to constatly move it up and down. **What problems is Spekit solving and how is that benefiting you?** Allowing knowledge based information to be accessible in the same application ### 14. Lifesaver for learners AND back-end employees **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Spekit?** Spekit is very easy to use. For the creation of content, it's really intuitive. Setting up content objects in Salesforce can be a bit tricky but Spekit support staff, especially our Customer Success Manager (Kristen), are phenominal and always there to help. Our reps love using Spekit as it gives them immediate answers and the back-end employees love it because we don't have to field so many calls that ask the same questions. **What do you dislike about Spekit?** I can't think of anything at the moment. **What problems is Spekit solving and how is that benefiting you?** Spekit is solving the need to navigate to different websites/windows to find answers. It is a great just-in-time platform that helps users when they need it and where they need it. ### 15. Easy to Use and powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan R. | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Spekit?** The simplicy of the platform and its integration with our tech stack is fantatics. It makes onboarding of new reps simple getting across our tech and processes. Love the ability to integrate google presentatiosn right within the platfom. Our Rep Josh Rubin is fantasic and very helpful. **What do you dislike about Spekit?** I wish there was a quiz capablity that was more robust than 3 questions. **What problems is Spekit solving and how is that benefiting you?** Its helping us gain visiblity into use of content, useage by New Reps and tenured reps. ### 16. Spekit - Learning in the Flow of Work **Rating:** 5.0/5.0 stars **Reviewed by:** Steve H. | Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Spekit?** Spekit's ease of use enables rapid authoring and quick onboarding of new content creators. The contextual nature of the platform's embedded tooltips allows us to deliver highly relevant learning in bite-size chunks, making Spekit a vital component of our learning/training tech stack. The Spekit team is constantly working behind the scenes to optimize the product and is incredibly receptive to feature requests. **What do you dislike about Spekit?** Some of the user/team provisioning features don't feel completely enterprise-level and will require extra customization to streamline or automate. **What problems is Spekit solving and how is that benefiting you?** We're constantly adding new processes and applications to our tech stack - with Spekit, we can deliver day one learning content embedded directly within our users' everyday tools. ### 17. Best Enablement Tool Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan G. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Spekit?** Spekit is amazing because it provides enablement right in your process. Running a sales sequence out of Outreach or Salesloft and need to know how to do something? Pop out the Spekit chrome extension and figure out what you need to know without having to leave your current screen! **What do you dislike about Spekit?** Nothing! It's a great software and constantly getting better and more features. **What problems is Spekit solving and how is that benefiting you?** Spekit allows our reps to self service their questions and save our ops & enablement teams countless hours in answering questions. ### 18. Awesome Tool and Customer Success Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Meseret T. | CRM Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2024 **What do you like best about Spekit?** The flexibilty, ease of use, customer suppport, eas of integration as well as ease of implementation. **What do you dislike about Spekit?** I don't hae anything I dislike abount Spekit yet. **What problems is Spekit solving and how is that benefiting you?** Spekit is solving adoption challenges and reducing questions around sales processess. ### 19. Great adaptability, driven be excellent customer care. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2024 **What do you like best about Spekit?** How it is embedded directly in Salesforce, our future all in one CRM. It is very user friendly and straightforward. Also, the customer care is excellent. Okello is very good about keeping in touch, hearing our needs, and delivering in excellent time. **What do you dislike about Spekit?** I think "dislike" is a harsh term. It think there are areas for improvement in the software that we have spoken with Okello about. But all in all, it is meeting our need now. I am confident that as Spekit grows, more features will come available. **What problems is Spekit solving and how is that benefiting you?** They are working with us to successfully launch our new CRM, Salesforce. ### 20. Great Experience with Spekit! **Rating:** 5.0/5.0 stars **Reviewed by:** Avery P. | Market Research Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Spekit?** Spekit is an excellent sales enablement tool for several reasons. First, making edits and creating speks is easy on both the website and the integration. Content also goes live instantly after hitting "publish" - no long wait times for updates to go live! Speks are customizable - links, images, and PDFs are all included. Notifications and "Spotlights" can also be customized - this is especially helpful when a new process is put in place. Finally, Spekit is very unobtrusive on the browser interface. Speks are easy to find but don't take over the whole screen. **What do you dislike about Spekit?** Overall, I enjoy using Spekit. However, I would suggest updating the spek editor to allow admins to paste images from the clipboard. It can be tedious to save screenshots and upload them from a library every time I want to add an image to a spek. **What problems is Spekit solving and how is that benefiting you?** Spekit is helping our Sales Enablement team reinforce new processes, tools and concepts. Speks are integrated into our sales tools to provide quick and easy access to definitions, use cases, and documentation/training recordings. It is much easier for our teams to hover over and click into speks than it is for them to search for enablement tools in our company's large document library. ### 21. Great tech supported by proactive team **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Spekit?** Spekit has successfully allowed us to create a consistent, effective and efficient enablement experience. As a fast-growing business, we must onboard new team members with consistent ways of working quickly. Spekit does this! It's our single source of 'how to' with everything related to processes, systems and methods. Love how the technology is evolving with its users. The team is using feedback to add even more functionality to support customers. The Customer Success team are very proactive and committed to pushing us to get the most from our investment. **What do you dislike about Spekit?** Nothing meaningful to note. As someone based in Europe it would be great to see a team on the ground over here soon. **What problems is Spekit solving and how is that benefiting you?** Onboarding faster Change management at scale Consistent learning experience (everything in one place) ### 22. Really **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo A. | Deal Desk Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Spekit?** Speks are a wonderful way of delivering engageable content right where you want. Easy to create, and to update, it allows my users to better understand what they have to do (or not to do) on a given field, or on an Opportunity stage. If you are creative you can enrich the content in a very powerful way, that is attractive for user. I frequently use the Spotlight functionality to widely share communications with the fields, and being able to see who engaged or who snoozed the notification, is really helpful. Also, I can correctly target my audience and where (which SF object) I want my notification to be displayed. **What do you dislike about Spekit?** The UI has still need some improvements, but the you can see that the team is continuously working on that topic. I miss an index or summary functionality on speks for the users. For example, is somehow difficult to guide a user through all the speks indicating what to read first, and what to read next. Being available only on Chrome, I have to constantly keep an eye on those non-chrome users as they are missing the fun. **What problems is Spekit solving and how is that benefiting you?** Delivering guidance on how to use a field or a SF object in the right moment. Push engageable communications to the right users. Ease adoption of new functionalities on the CRM. ### 23. Game Changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan G. | Revenue Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Spekit?** I love the amount of time that Spekit saves me as an operations professional from answering the same question over and over again. It also has greatly improved our tech stack adoption and ensured that reps are adhering to our processes. **What do you dislike about Spekit?** Absolutely nothing! Love all the functionality of the tool. Only recommendation would be to have some kind of connector for Confluence that so that I can easily sync documentation back and forth **What problems is Spekit solving and how is that benefiting you?** Spekit is helping us onboard our reps quickly and helping them to have the tools and information they need when they need it. ### 24. Great potential impact on the sales organization **Rating:** 4.0/5.0 stars **Reviewed by:** Laurie K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Spekit?** Great CSMs, great brand & expanding use cases that can help reduce training hours. Loved the opportunity to connect with local Spekit team members at industry conferences. Fantastic CEO! **What do you dislike about Spekit?** Our organization might not have been fully "ready" to enable Spekit. No fault of Spekit, as I joined the organization after it was signed and implemented. I wish our organization was mature enough to have SME's ready to adop a new tool and input their best practices. Automated reporting with alerts that could go to sales leaders or admins would be very helpful and reduce manual workload. **What problems is Spekit solving and how is that benefiting you?** Reduce the need for 1x1 support when new hires join and want to learn about the unique factors within SFDC and quick how-to's, links to additional reosurces, etc. ### 25. Great technology that aids in development of staff. **Rating:** 5.0/5.0 stars **Reviewed by:** John R. | Co-Host, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Spekit?** Fast access to critical information without leaving the ATS or CRM. Users no longer have to spend time searching for answers or searching for people to answer their questions. Opportunities for content are limitless. In addition, their customer support and IT teams are tremendous to work with and very responsive. **What do you dislike about Spekit?** The technology behind the way Spekit functions on the browser may initially create response time delays. **What problems is Spekit solving and how is that benefiting you?** Access to information especially 'how to' information for processes that need to be followed. ### 26. Love this tool for training! **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra K. | Deal Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Spekit?** I love that I can upload all my quoting process and training videos so that it's easily accessible to our sales team. Spekit has cut down on repeat questions and allowed me to regain this time to focus on other areas and tasks. **What do you dislike about Spekit?** I do not have any dislikes with the Spekit tool. **What problems is Spekit solving and how is that benefiting you?** The sales team can find quoting processes and salesforce user information, giving the support team time to focus on other areas of responsibility. ### 27. Great tool to help the training department **Rating:** 4.5/5.0 stars **Reviewed by:** Christa S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Spekit?** Spekit has been most helpful with giving us one location to look for (and store) help information at the time it is needed. The search feature is excellent. **What do you dislike about Spekit?** We do not have Salesforce. We have an in-house developed CRM, so the Flow option can sometimes be a little tedious. **What problems is Spekit solving and how is that benefiting you?** We have limited people to roll out new features from our Sprint releases for our CRM. Spekit helps us populate and give demonstrations of the features and benefits. ### 28. Spekit - Our Tool for Process Excellence **Rating:** 5.0/5.0 stars **Reviewed by:** Jocelyn F. | Chief Strategy Officer & Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Spekit?** I like that Spekit has given us a place to centralize our processes and documentation. The reporting and analytics empower us to see which processes our team engage with. **What do you dislike about Spekit?** There is nothing that I dislike about Spekit. **What problems is Spekit solving and how is that benefiting you?** Spekit has solved our document and process repository issues. Spekit allows us to have all processes documented in one place, creating efficiencies in our team. Change management has become easier as we can disseminate information to all team members simultaneously. ### 29. Fast, Simple and Clean **Rating:** 4.0/5.0 stars **Reviewed by:** Saad H. | Quality Assurance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Spekit?** Spekit is fast, has a super clean UI and is extremely easy to use. They are building constantly on new features and have improved their search function. **What do you dislike about Spekit?** Analytics and search function still requires work. Indexing needs work and organizing documents is a bit haywire. **What problems is Spekit solving and how is that benefiting you?** Resolving cusomter queries, There are a huge amount of queries we get. Spekit helps us resolve them by putting them in a spek and making them available. ### 30. Review for Spekit - Sales Enablement Manager loves it. **Rating:** 4.0/5.0 stars **Reviewed by:** Stephanie W. | Salesforce Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Spekit?** I like that Spekit is inbuilt into Salesforce. It is one of the most engaging and enabling tools for CRMs. The standard Salesforce help text is limited in terms of the number of characters, but with Spekit sales team can find different content by just hovering over the field. Also, it is super easy to get started; you only need to install the Spekit extension to view the resources. **What do you dislike about Spekit?** I haven't found anything that I dislike yet. However, I wish Spekit would offer some free licenses that we can provide to other users who want to learn about the SF process but need access temporarily. **What problems is Spekit solving and how is that benefiting you?** Spekit is helping us to onboard and enable our Sales Team in real-time. The team learns about the Sales processes faster and more efficiently through the platform. ### 31. Easiest software/tool we've rolled out **Rating:** 5.0/5.0 stars **Reviewed by:** Peter W. | Sr. Learning Consultant - Enterprise & Government, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Spekit?** Ease of use, onboarding process, it's pretty much a plug n play. **What do you dislike about Spekit?** Sometimes, the search function can be quirky, but you'll get where you're going. This may be because our organization isn't effectively naming "speks". **What problems is Spekit solving and how is that benefiting you?** Single source of truth for sales processes, new product information and the like. If there is a question, I usually respond to new hires with "There's a spek for that". ### 32. 25 years in learning and development and Spekit is the best I've ever seen **Rating:** 5.0/5.0 stars **Reviewed by:** Richard T. | Member Board Of Directors, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Spekit?** Spekit allows its users to find the content needed efficiently and quickly! The workflows will enable you to integrate into your programs seamlessly! **What do you dislike about Spekit?** The analytics was at the beginning but has since changed and become much better and more usable. **What problems is Spekit solving and how is that benefiting you?** Spekit is solving the problem of a disjointed onboarding process. It allows for agile Playbooks and operates as an internal Wiki for our customer-facing teams. ### 33. Awesome app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Spekit?** Looks really easy to use for the admin and users. I think the end users would really benefit from it. Very sleek user interface and goes well with the lightning design. **What do you dislike about Spekit?** The application doesn't seem very cost effective for smaller orgs. **What problems is Spekit solving and how is that benefiting you?** On boarding and training. ### 34. Has made our Training and Support lives SO MUCH EASIER! Users LOVE IT! **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha L. | Associate Director, Training and Support, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2022 **What do you like best about Spekit?** The in-app guidance using field speks and the ability to view step by step instructions side by side using the sidebar dock have been a game changer for our organization! **What do you dislike about Spekit?** The only downside I can think of is the use of the extension. I've had to "nag" users over and over again to get them to download it and discover all the magic that comes with it. However, this could be better communication and expectations setting on our part. **What problems is Spekit solving and how is that benefiting you?** We used to use PDFs to share all of our step by step procedures. Some of these SOPs are over 40 pages long. It caused our users to spend more time trying to search for the answer than actually completing the task. Spekit has completely solved this and allows us to share quick, real time updates when a procedure has changed. ### 35. Spekit helps us drive pipeline conversion constancy **Rating:** 4.0/5.0 stars **Reviewed by:** Trey M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Spekit?** Spekit helps us maintain consistancy accross our pipeline by showing the exit criteria on our pipeline. We use it in our forecast calls to support consistency by stage. **What do you dislike about Spekit?** The flow view was something I was excited about using, but it never worked for our use case. It was both hard to build and never really worked when it was executed. **What problems is Spekit solving and how is that benefiting you?** We are leveraging Spekit to maintain consistency across the pipeline. It improves our stage constancy and close rate enhancing our ability to forecast by stage. ### 36. Spekit has become the #1 tool utilized! **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor S. | Success Enablement Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Spekit?** Integration with Slack and now Seismic. Great for new hires to find resources **What do you dislike about Spekit?** Nothing negative at this time. JUst discussed adding emojis to make content more appealing/fun **What problems is Spekit solving and how is that benefiting you?** Storing information all in one spot and allowing teams to locate answers to questions easier **Official Response from Zoë Hartsfield:** > We love to hear it, Taylor! Thanks for the kind words. And we will keep your emojis idea close :) Exciting things ahead! ### 37. Spekit has greatly increased the ease of onboarding new employees! **Rating:** 4.0/5.0 stars **Reviewed by:** Danni S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Spekit?** Document storage, Salesforce integration, excellent customer service **What do you dislike about Spekit?** Nothing comes to mind! All-in-all, Spekit is a fabulous program. **What problems is Spekit solving and how is that benefiting you?** Ease of document storage, Salesforce training and advanced integration ### 38. Spekit allows our Sales team with smooth but efficient process adoption. **Rating:** 5.0/5.0 stars **Reviewed by:** Veedu U. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Spekit?** Quick access to information, without moving from Salesforce. **What do you dislike about Spekit?** Speks are a bit "bulky" in terms of layout - I would like to have a clear vision of contents I input, without the visible parameters. **What problems is Spekit solving and how is that benefiting you?** Process adoption, Salesforce adoption, time and money saving, Keep Sales Reps focussed on their pipeline management, boost revenue generation ### 39. Smart and Easy! **Rating:** 4.0/5.0 stars **Reviewed by:** Macaire A. | Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Spekit?** It is easier for me to document and share processes in Spekit than it is to do it anywhere else. Historically my biggest hurdles to documenting how we do things revolved around 1) how long it took to create and update and 2) where to put it so that it would actually be seen and used as a reference by other members of our team. I am finally able to start putting some long-overdue documentation in place now that Spekit has made it easier to create and share. **What do you dislike about Spekit?** I love that I can use Spekit outside of just Salesforce, I sometimes with that I could do the same level of syncing to our other systems. I also think that I could use some additional clarity on the best way to set up groups to ensure the right people see the right stuff at the right time. We also have some end users who don't like the spekit icons popping up in the main webpage but who would probably utilize the sidepanel only if they could. **Recommendations to others considering Spekit:** Make sure your rollout plan involves and includes the people in your organization that you need to update speks. Buy in from more than just the administrator goes a long way toward keeping the library useful and relevant. **What problems is Spekit solving and how is that benefiting you?** My department specifically struggles to document our processes, and we have just implemented two new systems so we have a LOT of processes to account for and learn. We're using Spekit first to solve our own documentation problems, and once we've done that we are looking to tackle rolling it back out to our end users to continue helping them with the new systems. **Official Response from Zoë Hartsfield:** > Totally hear you. That Salesforce integration is pretty awesome and we hope to integrate with other tools just as seamlessly in the future. We do work with any web-based application and you can embed speks on fields and custom objects. Have you tried it with your SEP yet? We integrate super well with Outreach and Salesloft. Love a good embedded spek on those tools for sales teams:) ### 40. Amazing Training Article Database for Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** Alex C. | Assistant Director of Sales Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Spekit?** I love that Spekit lives right on top of Salesforce. It is easy to make new Speks and to update them! It is a simple tool that makes getting information across to users easy. The Spekit team is also so quick to help whenever there are any issues. **What do you dislike about Spekit?** When writing Speks, there is no save as you go feature so sometimes I lose work. It would also be great if there was a drafts section and a way to schedule posting and hiding Speks. **Recommendations to others considering Spekit:** This is an amazing product and they keep making things better and better! You are missing out if you use Salesforce and you are not using Spekit! **What problems is Spekit solving and how is that benefiting you?** There is an issue with the side pannel popping out when clicking on the Spekit logo extension in chrome, but the team is amazing at helping and troubleshooting! ### 41. Spekit ensures I don't miss any key information when I am updating opportunity information in SFDC. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2022 **What do you like best about Spekit?** It is so easy to miss a small detail in an opportunity when quickly adding information in SFDC. Spekit helps me make sure I don't miss any of the important fields, and it will give me an overview of what I need to add if I need help understanding the field. **What do you dislike about Spekit?** I wish Spekit worked on all browsers. However, I should be using a different one than I am. It is forcing me to make the change. Outside of that, I don't have anything else that I dislike. **Recommendations to others considering Spekit:** This is a must-have if you are a growing organization. It allows reps to quickly find information needed to complete a task. I love how it works with SFDC. **What problems is Spekit solving and how is that benefiting you?** Spekit allows me to quickly add all of the important information to an opportunity. It saves me time from having to go back and search for the definition or meaning of what I need to add. ### 42. SpekIt - Amazing Informative Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Pulkit K. | Merchant care specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Spekit?** The level of the ease of access provided by spekit. The fact that spekit provides each and every info wherever you wish for. User Friendly and makes the life of the new joiners way much easier **What do you dislike about Spekit?** The fact that Spekit is unavailable on a few of the web pages including the sidebar and the fact that you ultimately do not get the desired info as usual but wherever Spekit works, works like a charm **What problems is Spekit solving and how is that benefiting you?** User Friendly and makes the life of the new joiners way much easier Proving relevant info on the tips It helps to make the team get to the internal information relatively easier ### 43. Onboarding, Continuous Training, Dictionary and references! **Rating:** 4.5/5.0 stars **Reviewed by:** Victor W. | Sales Operations Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2021 **What do you like best about Spekit?** My favorite part about it is cutting down on our onboarding time by creating topics where new onboarding employees can go through a self-guided topic to get the basics up and going. My other favorite part is the Salesforce integration where you can have definitions next to every field imaginable on every object in salesforce. **What do you dislike about Spekit?** Nothing that comes to the top of my mind. I will say that they are early in their company years so there are a few issues that end up happening, but they are quick to resolve. i think the Flows portion is a little wonky as well and it could definitely be more user friendly. **Recommendations to others considering Spekit:** Biggest recommendation I would make is asking what the best way of using it for onboarding because its essentially a LMS tool. I would also recommend having a discussion with your leadership team to see how many teams you want to be on this tool. It could ideally be a great insight for other teams as well to know what is going on in other people's worlds. Lastly, we can embed every piece of content that we have from our google drive in here which makes it really easy to create topics and speks inside of Spekit. **What problems is Spekit solving and how is that benefiting you?** The biggest problem we are solving is getting people to like salesforce and understand it a little better. It's no secret that sales teams dont really like using salesforce. With Spekit, it provides guidance, processes, and essentially a dictionary that they can pull up at any moment with the chrome extension. **Official Response from Sandi Green:** > Thanks for the review, Victor! I'm glad that Spekit is helping your sales team embrace Salesforce and is cutting your onboarding time. We're committed to making our product easy to use, so I appreciate the feedback on Flows. I appreciate you sharing your perspective. Thanks again for being a Spekit customer! ### 44. Real-Time Enablement with Real-Time Results **Rating:** 5.0/5.0 stars **Reviewed by:** Tanner L. | Director Of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2022 **What do you like best about Spekit?** Spekit is so easy to use and so simple to set up. It helps make enablement so much more meaningful and in the moment vs traditional methods. We've already seen a difference in how it affects ramping employees and deals. Big fan; I would definitely suggest taking a look and trying it out. On top of that, their team is fantastic to work with from start to finish. **What do you dislike about Spekit?** Honestly, nothing so far. It's been a pretty smooth experience, and we are working on adding more and more content all the time. **What problems is Spekit solving and how is that benefiting you?** With Spekit we are trying to eliminate the gap between resources and customers. We sell a reasonably complex product which makes it hard for our sales team to have all the answers, all the time. With Spekit we can help get rid of that gap while also beefing up our general enablement stack and strategy. ### 45. The best way to deliver just-in-time material to the org! **Rating:** 5.0/5.0 stars **Reviewed by:** Sofia L. | Director Sales Enablement, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2022 **What do you like best about Spekit?** Raving fan of Spekit! The interface is so intuitive and easy to use that I can deliver a content piece shared in a meeting out to the team even before the meeting is finished. Spekit has made it possible to reduce the friction for the team of getting content when and where they need it. **What do you dislike about Spekit?** I don't like that I cannot figure out how to add emojis inline. I know it can be done. **Recommendations to others considering Spekit:** I recommend this software for anyone trying to tackle the challenge of constant updates and just in time learning requirements. **What problems is Spekit solving and how is that benefiting you?** We solved the problem of having too many places to go to find content and resource docs. We also solved for saving the time it takes for enablement to develop and deliver new and updated content. ### 46. A life saver for any professional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about Spekit?** Spekit limits the amount of time and stress that goes into searching for information on several platforms or having to bother a superior but rather condenses all information onto one searchable platform. It offers an array of best practices, definitions, and instructions as well as can be integrated onto several other platforms to assist with the learning aspects of a professional's journey. **What do you dislike about Spekit?** When authoring speks, I do wish the layout was a bit more user-friendly. **What problems is Spekit solving and how is that benefiting you?** 1. It assists with a less stressful training process. i.e. not feeling like an individual has to memorize an immense amount of information as Spekit is always available. 2. Not needing to search across multiple platforms or reach out to superiors for questions. Spekit is always the first place I check for information. ### 47. Spekit is the PEREFECT enablement tool for Sales! **Rating:** 5.0/5.0 stars **Reviewed by:** Jerri O. | S, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2022 **What do you like best about Spekit?** The Spekit launch at Momentive was an absolute success! With almost 400 attendees combined and Slack blow-ups for hours after training with continued rave and thank you's - Spekit is going to be an enablement GAME CHANGER for our Sales and Customer Success team! This wouldn't have been possible without David and Zach! Our entire sales org is beyond grateful for everything you've done! P.S. The Speki Scavenger Hunt was a HIT! They we're obsessed with Speki! **What do you dislike about Spekit?** We are only in our first couple of months - will do an update if I find any - otherwise, WE LOVE SPEKIT! **Recommendations to others considering Spekit:** If you need a tool that will help your sales reps spend less time looking for content and more time close deals faster, I highly recommend Spekit for that enablement tool. We can't wait to take Spekit to the moon in 2022! **What problems is Spekit solving and how is that benefiting you?** n/a ### 48. Great Large Business Training Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Chrissie S. | Regional Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about Spekit?** Being able to go back and review items trained on. Also, when something new our company puts out it's easy to review in Spekit. Very user-friendly. **What do you dislike about Spekit?** Only once I had trouble going back to find something. But it could have been being updated at the sametime. **Recommendations to others considering Spekit:** I have none. **What problems is Spekit solving and how is that benefiting you?** Traveling all the time, I work late. So contacting someone to help can be hard. Spekit allows you to find what you need when you need it. ### 49. Easy to access help! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Spekit?** I like that Spekit is easy to access for my team. It's quick to link & surface in Slack, so I can reinforce that everyone uses it, which means I have seen improvement in people searching BEFORE asking! Once I figured out the best way to organize and use Spekit (which did take a little time), it has been easy to transfer content & create new content to provide the support my team needs. It's also easy to collaborate with other teams and stakeholders to keep their own information/content up-to-date, eliminating a bottleneck for real-time updates to content. **What do you dislike about Spekit?** The design of the speks is a little limited, and it can be clunky to organize topics. It's also a little challenging to create consistency with so many contributors, but I'm sure we will figure that out! **Recommendations to others considering Spekit:** Be sure you have the time to get Spekit set up before you roll it out! We needed to quickly roll it out for a new initiative and we didn't have enough built out (against Spekit's advice) and rollout & adoption was fine, but it could have been way better had we put in the time in advance :) **What problems is Spekit solving and how is that benefiting you?** We didn't have one "source of truth" before Spekit. It has allowed us to ensure just ONE place needs to be updated with changes, and we can do that quickly and effectively so our team has the best information available at all times. It has also allowed us to surface FAQs or instructions & tips in places/processes where people were getting tripped up. ### 50. Great Just In Time Learning Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick S. | Independent Contractor, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2021 **What do you like best about Spekit?** I like that you can have a Spek show up next to any term on any webpage in literally minutes to help staff out. **What do you dislike about Spekit?** The cost gets high with the Salesforce connection, and as the company grows adding on more users. **What problems is Spekit solving and how is that benefiting you?** We are able to more quickly onboard staff, give quick updates to relevant parties right where they need it, and build out our own internal googleable knowledge base within each of our tools, and once these are built people don't need to go to others to waste their time answering questions. **Official Response from Sandi Green:** > Thanks for the review, Patrick! I'm glad to hear that Spekit is helping you empower your teams with answers! And I love the term 'googleable knowledge base' :D Thanks again for being a Spekit customer! ## Spekit Discussions - [What is Spekit used for?](https://www.g2.com/discussions/what-is-spekit-used-for) - [oes an](https://www.g2.com/discussions/oes-an) - 1 upvote - [View Spekit pricing details and edition comparison](https://www.g2.com/products/spekit/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-05-30+02%3A03%3A24+-0500&secure%5Bsession_id%5D=dc5bc24a-c048-475c-9980-64858e5b4b82&secure%5Btoken%5D=ce5f0fb10d4dc0da0e512645b31326633fdf1668c25c8a5aed49e233f2d0ab18&format=llm_user) ## Spekit Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [CHORUS](https://www.g2.com/products/rouse-chorus/reviews) - [Chorus by ZoomInfo](https://www.g2.com/products/chorus-by-zoominfo/reviews) - [Confluence](https://www.g2.com/products/confluence/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [Google](https://www.g2.com/products/google-google/reviews) - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - [HubSpot Content Hub](https://www.g2.com/products/hubspot-content-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [SharePoint Integration](https://www.g2.com/products/sharepoint-integration/reviews) - [Train by Cell](https://www.g2.com/products/train-by-cell/reviews) - [Zeus Labs](https://www.g2.com/products/zeus-labs/reviews) ## Spekit Features **User Analysis** - Data Analysis **Basics** - Performance - Mobility **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor **Course Authoring** - Course Builder - Questions - Customized Learning Paths **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Agentic AI - Sales Enablement** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Content Management** - Content Import - Content Creation - Templates - Advanced Search - Content Storage **Training** - Knowledge Base - Coaching Materials - Playbook Creation **Knowledge Base** - Q & A - Link Sharing - Searchable **User Support** - User Segmentation - Multi-Language Support - Behavior-responsive Messaging **Content** - Content Library - Customizability - Content Creation **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **Course Management** - Assessments - Manager Portals - Feedback **Analytics** - Reporting - Alerts - Account-Based Engagement - Content Utilization **Feedback** - Notifications - Competition **Security** - Verification - Role-Based Permission - Public vs Private **Walkthrough Type** - Audio-visual Walkthroughs - Text Bubble Walkthroughs **Performance** - Monitoring - Reporting **Platform** - File support - Mobile support - Integration **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Manager Portals - Content Storage and Management - Content Libraries **Onboarding** - Documentation - Programs **Generative AI** - AI Text Summarization **Platform Basics - Digital Adoption Platform** - Integration - Communications **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Reporting - Dashboards **Communication** - Social Features - Tagging - Upload - Comments **Analytics - Digital Adoption Platform** - Analytics **Learning Management - Sales Enablement** - Sales Training - Sales Coaching - Sales Onboarding **Functions - Digital Adoption Platform** - Customer self-service - In-app guidance **Revenue Enablement - Sales Enablement** - Cross-Functional Alignment - AI and Automation - End-to-End Customer Journey Insights **Agentic AI - Digital Adoption Platform** - Adaptive Learning ## Top Spekit Alternatives - [WalkMe](https://www.g2.com/products/walkme/reviews) - 4.5/5.0 (550 reviews) - [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) - 4.7/5.0 (1,656 reviews) - [Whatfix](https://www.g2.com/products/whatfix/reviews) - 4.6/5.0 (517 reviews)