Speechmatics Reviews (70)

Reviews

Speechmatics Reviews (70)

4.7
70 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its exceptional accuracy and fast performance, making it a reliable choice for transcription needs across various languages and accents. The ease of integration and responsive customer support further enhance user satisfaction. However, some users note limitations in language support, particularly for less common dialects.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Jure S.
JS
Jure S.
Founder & CEO
Small-Business (50 or fewer emp.)
"It work's very well, never had any issues."
4/5
What do you like best about Speechmatics?

The quality and speed of real-time transcriptions. Support staff is responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

Even though they support many languages, some are still missing. Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

Thanks for your review. Glad to hear Speechmatics is delivering fast, high-quality transcriptions to support you!

Kengoum R.
KR
Kengoum R.
Software Engineer
Mid-Market (51-1000 emp.)
"Thinking about different intagration of this technologie"
4/5
What do you like best about Speechmatics?

By testing the platform, I realized the effectiveness of the tool, even with interferences, the tool is generally able to bring out the main discussion, very clear in terms of purifying the song. The fact that it is real-time translation allows us to foresee many applications: for the deaf and mute for example, given the speed of the translation, we would get closer to a simple discussion between two people. Therefore, I must also specify that even with all these elements, the platform remains very easy to use with also a support present, making an appointment to exchange with the sales is fast and there is a good number of availability. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

The elements that I could bring up are: the way in which the information is managed (are user discussions recorded, if so for how long, who has access to them, what can you do with them?) then obviously the price too, although the tool is very powerful, it will probably not be open to the general public if the price is too high. One of the elements that I would also like to bring up is the integration capabilities of the technology on solutions developed by other companies, for the moment it is only possible to integrate it with Python, Javascript, .Net and Rust. It's not enough for my taste Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Unmatched Accuracy and Excellent Support"
5/5
What do you like best about Speechmatics?

We compared a few providers and found Speechmatics' technology to be more accurate. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

I wish the free/trial plan was a bit more robust but their sales team is really great to work with and offered some flexibility as we got up and running. Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

Thank you for your positive review and for choosing Speechmatics. We’re thrilled to hear that our technology stood out for its accuracy. We appreciate your feedback regarding the trial plan and are glad our sales team could provide the necessary flexibility. If you have further suggestions or need assistance, feel free to reach out. We’re here to support your success!

Verified User in Entertainment
AE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"Fast Accurate Speech to Text"
5/5
What do you like best about Speechmatics?

Very accurate, impressively fast, and is great at picking up different speakers in a noisy environment. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

Nothing to dislike from what I have experienced. Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

Thanks for sharing your feedback! We're thrilled to hear Speechmatics is delivering accurate, fast results and performing well even in noisy, multi-speaker environments. Great to know it’s helping power live captioning across language

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"fast, accurate, and reliable speech-to-text transcription"
5/5
What do you like best about Speechmatics?

Speechmatics is super accurate and easy to use. It picks up different accents really well and makes transcriptions quick and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

Have not found anything negative to say yet Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

Thanks so much for sharing your experience! We're thrilled to hear that you find Speechmatics both accurate and easy to use, especially across different accents. It’s great to know that real-time transcription is adding value for both your personal and professional needs.

Verified User in Hospital & Health Care
EH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Great speech-to-text model provider with outstanding enterprise support"
5/5
What do you like best about Speechmatics?

Speechmatics offer state-of-the-art transcription capabilities across languages and even dialects. Additionally, they offer fantastic enterprise support. The option to self-host their solutions was much appreciated as well. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

The latency of their batch transcription solution may not be compatible for some use-cases, although their live transcription solution more than makes up for this. Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

Thanks for sharing your experience! We're delighted to hear you value our transcription accuracy, enterprise support, and self-hosting flexibility.

Verified User in Online Media
UO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"Really nice product"
5/5
What do you like best about Speechmatics?

It does Indonesian, which many other trasncription app don't, has really excellent fidelity of transcription, and the UI is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

Sometimes misidentifies speakers - mainly by thinking one speaker is in fact two or three persons. Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

Thanks for your feedback! We’re glad the Indonesian transcription quality and ease of use are working well for you. We’ve noted your point on speaker identification and are working to improve it.

Verified User in Broadcast Media
CB
Verified User in Broadcast Media
Small-Business (50 or fewer emp.)
"Top 3 Transcription Services"
5/5
What do you like best about Speechmatics?

- Highly Accurate in English and French

- Audio Events are free and helpful in captioning Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

- Processing times can be longer than other competitors

- Additional Features may not work as required (e.g. Audio threshold, and punctuation) Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

Thanks for your review! We’re glad you’re finding our accuracy and audio events valuable for captioning in English and French. We appreciate your feedback on processing times and additional features — our team is actively working to improve both speed and usability. Great to hear Speechmatics is supporting your video transcription and subtitling needs!

Xinghua M.
XM
Xinghua M.
UX Designer
Enterprise (> 1000 emp.)
"Amazing experience!"
4/5
What do you like best about Speechmatics?

I was amazed by the accuracy of the voice recognition and the authenticity of the generated speech. It was as if actually talking to a real person. Also the response time was fast and I immediately recommended it to people around me to try. I can imagine it being well used in many areas. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

No bad experience so far. But I am a bit concerned about information security. Review collected by and hosted on G2.com.

Verified User in Information Services
UI
Verified User in Information Services
Small-Business (50 or fewer emp.)
"I use Speechmatics for my initial transcription. I work for a transcription agency."
5/5
What do you like best about Speechmatics?

I really like the processing speed and the accuracy. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

I would like to be able to submit multiple recordings at once. Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

Thanks for your feedback. We’re pleased to hear you’re finding value in the speed and accuracy, and we appreciate your suggestion on batch uploads.