SpeakUp® Pricing Overview

Using it in all different countries, 1 system for all Business Units. Almost all languages, choice in machine automated response or live response and translation. Audit trail. Review collected by and hosted on G2.com.

Because it being an online platform it can miss nuance, it can make it difficult to ask more information when used anonymous. For some employees the app is not very easy to use. Review collected by and hosted on G2.com.

The anonymity design is excellent. SpeakUp generates a numerical username that allows reporters to log in and communicate with the case manager without revealing their identity, which lowers the barrier to speaking up and creates a good experience for the reporter. The onboarding materials were also very strong, especially the guidance on creating content about the channel and avoiding overly legalistic language like “whistleblowing,” which can discourage people from reporting. On the operational side, the business development representative and customer success manager have both been responsive and helpful. Review collected by and hosted on G2.com.

It took some time to fully understand how to configure our SpeakUp channel initially. That said, most of my questions were answered in the knowledge base, and once the setup was complete, the platform was straightforward and easy to use. Review collected by and hosted on G2.com.