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Spaulding Ridge Reviews & Provider Details

Verified User in Computer Software
PC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
Describe the project or task Spaulding Ridge helped with:

Creating sales models and help us with knowledge transfew Review collected by and hosted on G2.com.

What do you like best about Spaulding Ridge?

They understand the dynamic nature of our business and did their best to deal with our constantly changing requirements. Usually, other vendors have more strict requirements. Review collected by and hosted on G2.com.

What do you dislike about Spaulding Ridge?

The formatting options look limited or not easy to find, like making a column bold, or changing some of the header columns. The color palette can also be improved. Review collected by and hosted on G2.com.

What problems is Spaulding Ridge solving and how is that benefiting you?

We are getting rid of sharing spreadsheets with end-users, and standadizing processes. Review collected by and hosted on G2.com.

Spaulding Ridge Overview

What is Spaulding Ridge?

Spaulding Ridge is an award-winning cloud advisory and implementation firm, deploying Best-in-Cloud solutions on a global scale. They enable organizations to accelerate operational efficiency, drive digital transformation, and increase competitive advantage. Spaulding Ridge partners with digitally savvy companies to help: - Finance gain control: Increase top-line revenue, gross margins, and profits through better insight. Connect financial planning to strategy and automate financial close processes. - Sales increase productivity: Manage quota and territories more consistently and effectively, automate customer contracts and onboarding. - Operations drive efficiency: Improve supply chain agility, automate strategic sourcing and purchasing, and deliver superior customer service experiences.

Spaulding Ridge Details
Languages Supported
German, Finnish, French, Italian, Japanese, Korean, Dutch, Portuguese, Spanish, Tagalog, Turkish
Services Offered
Implementation Services
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Provider Description

Customer Relationship Management solutions for organizations looking to streamline processes, track data and garner powerful insights.


Seller Details
Year Founded
2018
HQ Location
Chicago, IL
Twitter
@Spaulding_Ridge
170 Twitter followers
LinkedIn® Page
www.linkedin.com
615 employees on LinkedIn®

RS
Overview Provided by:

Recent Spaulding Ridge Reviews

Verified User
P
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"The right team for your project implementation"
Friendly team. Subject matter experts in their field.
Umang L.
UL
Umang L.Mid-Market (51-1000 emp.)
5.0 out of 5
"The one of its Own , Spaulding Ridge!"
The best thing about them is they are professionals and they dont lack in terms of Deadlines, projects and as well as Results, hence i like them ...
Ali H.
AH
Ali H.Small-Business (50 or fewer emp.)
4.0 out of 5
"Loved Spaulding Ridge and their solutions"
It is a great company to be honest. I enjoy their solutions and their help.

Spaulding Ridge Media

Spaulding Ridge Demo - Spaulding Ridge Bandmates
At Spaulding Ridge, we believe that all business is personal. Our core values aren't just words we say — they're something we hire for and live out every day. Our team builds on a foundation of culture, and it's this culture that has made Spaulding Ridge a successful firm while staying true to wh...
Spaulding Ridge Demo - A Global Top Workplace
We’re recognized within the industry and among our employees as a top place to work. We strive to live up to our values every day.
Spaulding Ridge Demo - About Spaulding Ridge
We help leading companies reach their potential by deploying Best-in-Cloud solutions on a global scale. Our clients maximize the return on their technology investment through tailored solutions, process automation, and effective business enablement.
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42 out of 43 Total Reviews for Spaulding Ridge

4.7 out of 5
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Spaulding Ridge Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Spaulding RidgeQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
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0 (Worst)
10 (Best)
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Umang L.
UL
Cyber Security Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
Incentivized Review
What do you like best about Spaulding Ridge?

The best thing about them is they are professionals and they dont lack

in terms of Deadlines, projects and as well as Results, hence i like them personally . Review collected by and hosted on G2.com.

What do you dislike about Spaulding Ridge?

Nothing, my experience with them was Great . Review collected by and hosted on G2.com.

Recommendations to others considering Spaulding Ridge:

Anyone who is looking For Cloud , salesforce related problems may consider them . Review collected by and hosted on G2.com.

What problems is Spaulding Ridge solving and how is that benefiting you?

Spaulding Ridge Is One of the best Service provider out there for cloud, Salesforce, CPQ,IT Strategy Consulting Provider

etc. They helped us in Fulifillling the Salesforce and Cloud related issues , which helped us alot in longer go .

They also helped us in Business analytics which helped us to make revenue more streamlined. Review collected by and hosted on G2.com.

CR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Spaulding Ridge?

They have been excellent partners in thinking through solutions, implementation, and work ethic. I've really enjoyed working with them and genuinely feel like the people they bring to the table are part of the team. Review collected by and hosted on G2.com.

What do you dislike about Spaulding Ridge?

I think, like most consultancies (including us), there have been times when, if we do not have someone dedicated to our project, we are contending with the resource's time elsewhere. We've felt a little of that and given them feedback. I will say they work hard to communicate with us better so we're not caught off guard or surprised. When those moments have come up, we've felt they have bent over backward to make things right. It's been very few times, so this has not been a common occurrence. Review collected by and hosted on G2.com.

Recommendations to others considering Spaulding Ridge:

Meet with them, and I think you'll be impressed. I was looking for a partner to support our enterprise systems that I could form a relationship with and use to help us over the long term. I really value what we have with Spaulding Ridge. Review collected by and hosted on G2.com.

What problems is Spaulding Ridge solving and how is that benefiting you?

Spaulding has helped us to implement Docusign CLM and a fully transparent Sales Contract Process. Previously, sales contracts were done exclusively through email. We partnered with Spaulding to implement CLM on our Account Documents and then followed with an implementation on our Opportunity documents.

salespeople can click a button on the SFDC account or opportunity and create the contract template they need based on how the account and/or opportunity is configured.

The side effect is that it's helped our Sales data quality. Our contracts team is able to see what each other is doing, cover for each other using the CLM Tasks, and route items to our Attorneys who also use CLM. The visibility of the status of a contract is viewable in our Sales Pipeline reporting. It's allowed a new level of accountability and more efficiency in our business rhythm by not having to hunt for where the contract is. We use Spaulding Managed Services to support our ongoing improvements and any issues that happen with CLM. That's been very successful for us as we look to use more of the CLM system to continue to improve our processes.

Spaulding has helped us implement improvements to our Certinia SCPQ estimation process to support the rollout of Intelligent Staffing in our Resource Management team. We had developed our way of creating projects and doing staffing that diverged from how Certinia intended us to use the system. Spaulding did rounds of discovery with us, and we all came to the conclusion that we would benefit significantly by using what we were paying for. They helped to plan and migrate us to the use of Resource Requests and then we rolled out Intelligent Staffing. We had about 300 people impacted by the changes, so we utilized Spaulding's change management services and successfully moved with people feeling informed and minimal surprises. The whole internal team that we brought with us on the project learned a lot, and we are back to managing, supporting, using, and improving the system. We also have a great roadmap and backlog for where we want to go with this overall estimation and resource process.

Spaulding has helped us move our HR and Accounting departments to utilize Docusign for the sending of letters regarding utilization, bonus, compensation, employment and then the automated storage of those in our HRIS system with the employee record. We had been doing most of this manually or via word merge and email. Now, once the data is approved, HR uploads the data to Docusign and the letters are approved by managers or HR, then sent to the employee for signature. That signed document is then move to the right place. Such a small project with a massive impact from a compliance and data quality standpoint. Review collected by and hosted on G2.com.

Zara-Gray F.
ZF
Manager of Business Systems
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Validated Reviewer
Review source: Organic
What do you like best about Spaulding Ridge?

The guys are professional, knowlwdgable and easy to work with. Review collected by and hosted on G2.com.

What do you dislike about Spaulding Ridge?

It sometimes seemed like there was a pecking order that limited just how much they could support us. Review collected by and hosted on G2.com.

What problems is Spaulding Ridge solving and how is that benefiting you?

We needed CPQ support after a handful of acquisitions and they came in and nailed it. Additionally, they helped with daily support and other projects. Review collected by and hosted on G2.com.

Ali H.
AH
CoE Associate
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Spaulding Ridge?

It is a great company to be honest. I enjoy their solutions and their help. Review collected by and hosted on G2.com.

What do you dislike about Spaulding Ridge?

I would probably say the pricing. It is a bit expensive but they still offer an amazing solution Review collected by and hosted on G2.com.

Recommendations to others considering Spaulding Ridge:

None. highly recommend them if you have the money Review collected by and hosted on G2.com.

What problems is Spaulding Ridge solving and how is that benefiting you?

They help with solutions such as salesforce. They are great and offer excellent experience and costumer service. We became more productive because of their help! Review collected by and hosted on G2.com.

Angela S.
AS
Project Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spaulding Ridge?

Before considering any ideas, Spaulding Ridge took the time to properly grasp all of our concerns and present architecture. His team spent time getting to know the underlying issues, imagining a clear solution, and staying involved throughout the project. They challenged us to do things differently based on their experience. Management was prompt, and the given resources were qualified and worked effectively to finish the allotted assignment, which was completed successfully. Review collected by and hosted on G2.com.

What do you dislike about Spaulding Ridge?

The project took longer than planned, we had to push a few items out of scope, and we ran across unexpected barriers, but they were there every step of the way and brought in expert resources as needed. However, they were straightforward to deal with throughout the hurdles and project revisions, and their resources were swiftly brought to the table when we encountered roadblocks. We will continue to collaborate with them to add stuff outside of scope and make bandwidth more manageable. Review collected by and hosted on G2.com.

Recommendations to others considering Spaulding Ridge:

We picked Spaulding Ridge largely because of their Anaplan technical competence, but also because they provide a larger range of technical and functional services that we intend to employ in the future. Review collected by and hosted on G2.com.

What problems is Spaulding Ridge solving and how is that benefiting you?

We wanted to reduce confusion in CPQ output papers, update the architecture to automate billing procedures, handle present manual contract and renewal processes, and increase approval flexibility and speed. While the deadline was stretched and the solution wasn't flawless at go-live, we now have a solution that addresses all of the concerns we had prior to committing. We are moving quicker on the Anaplan linked planning journey, and Spaulding Ridge has shown to be a valuable partner in growing the product in helpful ways. We've expanded our focus beyond financial budgeting to include workforce planning and incentive compensation. Review collected by and hosted on G2.com.

NK
Software Engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spaulding Ridge?

The people from SR team were very patient in understanding our business requirements and open to discussions or debates on the design part instead of directly jumping on to conclusions.

This helped us deliver a best in class highly customised solution which was best in the industry. Review collected by and hosted on G2.com.

What do you dislike about Spaulding Ridge?

Nothing to dislike. There were some bugs in the production release but the team worked together and fixed them within 24 hrs of the go-live. So, there's not much to complain about. Review collected by and hosted on G2.com.

Recommendations to others considering Spaulding Ridge:

Highly recommend for anything or everything cloud releated. They can be relied upon. Review collected by and hosted on G2.com.

What problems is Spaulding Ridge solving and how is that benefiting you?

Our company partnered with Spaulding Ridge for a Salesforce development project as our internal teams had very limited hands-on experience with that technology and since this was a big project with strict timelines we thought of getting some experienced folks to work with us.

Functional knowledge of our team and technical knowledge from SR team made a great combo. Review collected by and hosted on G2.com.

Abhishek T.
AT
Software Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spaulding Ridge?

Their vast variety of expertise. You can reach out to them and they will be able to assist you in every possible way. They are working with the best in industry and for cloud engineering so that experience can help you get a best solution. Review collected by and hosted on G2.com.

What do you dislike about Spaulding Ridge?

Sometimes having so many options from your cloud partner can confuse you what cloud we should go for. the same scenario happens with them. Review collected by and hosted on G2.com.

Recommendations to others considering Spaulding Ridge:

If you need cloud specialist and confused about what will be the best solution and most cost-effective too. I would suggest Spaulding Ridge. THey can asses your requirements and provide a best solution Review collected by and hosted on G2.com.

What problems is Spaulding Ridge solving and how is that benefiting you?

They are pure cloud native solution provider. They understand enterprise's cloud requirements and provide solutions which suits them best. they have expertize in most of the cloud platform. Review collected by and hosted on G2.com.

Nadine B.
NB
👀
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
Describe the project or task Spaulding Ridge helped with:

Spaulding Ridge helped us to design a custom Salesforce CRM solution for our tech startup. The project took around 3 months to complete and we now have a fully integrated system and platform that provides one source of truth for sales, marketing, and service. Review collected by and hosted on G2.com.

What do you like best about Spaulding Ridge?

The level of service we received from our Account Manager/ Salesforce Associate, Sam Wilkins, went way above and way beyond what we could have wished for. His commitment to the project overall, to effectively communicating throughout, managing and delivering on expectations, and to navigating challenges with professionalism and optimism was truly a breath of fresh air and made the project implementation a huge success. Review collected by and hosted on G2.com.

What do you dislike about Spaulding Ridge?

Can't fault the guys. We got way more than we expected, so if there was anything we didn't like at any stage, it was overshadowed by the value and support we received overall. Review collected by and hosted on G2.com.

What problems is Spaulding Ridge solving and how is that benefiting you?

Spaulding Ridge helped us to combine our departments, processes and data points to provide one single platform to serve as one single source of truth for every customer. Review collected by and hosted on G2.com.

Verified User in Food Production
EF
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Spaulding Ridge?

The project team from Spaulding Ridge was great to work with! They quickly developed an understanding of our business model and planning process and were able to translate that understanding into outputs within Anaplan, while finishing on budget and on time. Review collected by and hosted on G2.com.

What do you dislike about Spaulding Ridge?

Overall, the experience with Spaulding Ridge was very positive. Our team found onsite interaction / working sessions to be highly valuable, but we only budgeted for a limited amount of these, so I would advise planning for more of this kind of interaction for your project. Review collected by and hosted on G2.com.

What problems is Spaulding Ridge solving and how is that benefiting you?

Spaulding Ridge implemented Anaplan for our rapidly growing business. Prior to Anaplan, our team used excel, google sheets and disparate data sources to prepare our annual budget and monthly forecasts. With Anaplan, we now have a more streamlined planning process and can spend more time doing analysis! Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Spaulding Ridge?

Spaulding Ridge was knowledgable, responsive, set up an incredible project structure in agile, was transparent the entire way through the process and quickly solved issues during testing and cutover. I am a highly experienced implementation specialist and this was by far the smoothest experience with go-live that I've ever had. Review collected by and hosted on G2.com.

What do you dislike about Spaulding Ridge?

I honestly can't think of a single reason why someone would not use Spaulding Ridge. Review collected by and hosted on G2.com.

Recommendations to others considering Spaulding Ridge:

I highly recommend this company. I honestly wish I could use them in all our implementation areas. Review collected by and hosted on G2.com.

What problems is Spaulding Ridge solving and how is that benefiting you?

Spaulding Ridge helped us implement Anaplan to increase our pipeline infrastructure and support our Sales Operations needs. The benefits include speed-to-acquisition, the right customer match, and territory controls within the system. Review collected by and hosted on G2.com.