Thanks so much for your review, Stephanie! We love hearing that Spark Hire is helping you recruit more efficiently and with greater flexibility. I’ll definitely share your shout-out with Vince; he’ll be thrilled to hear that he’s been such a support for you.

We also appreciate your feedback about candidate management. We understand how important it is to "check off" applicants to avoid redundancy throughout the process. I’ll be sure to pass this note to our Product Team.

Today, I suggest using the evaluation feature on your dashboard’s assessments page, which will allow you to filter out evaluated candidates.

We appreciate your support and partnership!

Thank you for your review! We’re glad to hear Hadar has been a strong resource for your team; we’ll be sure to share this review with her.

On the video interview experience: there's actually a native integration between Spark Hire's video interviewing and assessments and the applicant tracking system that allows your team to view video interviews directly within the ATS, without switching between separate areas. If that's not how it's currently set up for your team, Hadar can help you configure it. It should make a real difference for the day-to-day experience your team is describing.

Regarding your feedback about bulk uploads, with the API you have, you should be able to streamline the process of uploading candidates and jobs into the system. Our Support team can help you get that up and running if you haven't already started the implementation.

Thank you again for your honest feedback!

Thank you for this fantastic review, Tracy! Having a single source of truth for candidate information, scheduling, feedback, and more is exactly the goal of our ATS, ensuring you and your hiring managers don’t waste invaluable time bouncing between separate tools or searching someone's inbox.

The time savings you're describing, hours to minutes on process steps and admin tasks that used to require manual effort, is what happens when the system you’ve chosen is doing what you need it to do. It’s wonderful to hear that you've found the right partner and applicant tracking system in Spark Hire!

Thanks for your review, Matthew! Candidates who can move through the process without needing a tutorial are one of those things that sounds small but saves a surprising amount of recruiter time while maintaining a positive candidate experience.

One thing worth knowing: live video interviewing is actually already part of the platform. If that's something your team would find useful, your Customer Success Manager can show you where it lives and help you work it into your hiring process.

Bulk hiring for a call center and an internship program at the same time is no small feat, especially with a large pool of applicants to manage. So, it’s really great to hear that with Spark Hire, hiring managers can seamlessly carry some of that review load alongside your recruiting team.

Thanks again for your review and your continued partnership!

Thank you for the wonderful review, Jescee! We love hearing that Spark Hire is helping your district manage high-volume hiring, giving your managers time back. We especially appreciate that you mentioned the applicant's perspective; keeping things simple and transparent for candidates, too, should always be a top priority.

We also hear you loud and clear on the process changes. The customer experience is always at the forefront as we build. We fully understand that any changes can feel like a big hiccup when you’re used to a specific workflow. We appreciate your feedback and partnership!

Thanks for your review, Gabrielle! “Intuitive and easy to learn, with everything in one place” are some of the primary reasons teams come to and stick with Spark Hire, so it's great to hear you feel the same way about the platform.

Regarding your feedback on access and permissions, at the Enterprise tier, there are advanced configuration options for managing access across different groups. It's worth having a deeper conversation with your Customer Success Manager to ensure everything is set up in a way that aligns with your company's structure. There may be more flexibility available than what you're currently seeing.

Thanks so much for your review and continued partnership!

Thank you for your review, Sunny! Hiring managers who can work easily in the platform without friction is one of those things that quietly makes a recruiter's week a lot easier, so it's great to hear that's been your experience with Spark Hire.

Regarding your feedback about the reporting capabilities of the platform, we hear your concerns. Your Customer Success Manager is a good person to talk to about what you're trying to track specifically. They may be able to help you get to it, and if not, they can provide more specifics to our Product Team about what is missing.

Thanks so much for your partnership!

Thank you for this detailed review! The specifics you shared on stage-by-stage tracking are especially helpful; this is the kind of structure that matters most for agencies managing multiple open roles at once. We’re thrilled to hear it's helping you keep great candidates from slipping through the cracks.

We also appreciate your feedback on the job posting process; we never want any part of implementation or setup to feel clunky. If you’re open to it, we ask that you please connect with your CSM to discuss what specifically felt difficult.

Thanks again for taking the time to share this, and for trusting Spark Hire!

Thank you for taking the time to share this review, Efrat! It’s fantastic to hear that both recruiters and hiring managers find Spark Hire’s platform easy to navigate. Getting hiring managers to actually stay in the system is one of the core challenges Spark Hire is built to solve.

We also appreciate your feedback regarding having the ability to view a resume directly from the evaluation screen and more granular candidate-level permissions. Your dedicated Customer Success Manager will reach out shortly to discuss this feedback, and we'll make sure this gets in front of our product team, as well.

Thanks again for sharing your experience and trusting Spark Hire to support your global hiring.

Thank you for sharing this review! Hiring managers who can work independently within the system, combined with AI screening that actually holds up under high application volumes, is a combination we have put a lot of work into. Hearing that Spark Hire AI is delivering for your team, and your hiring managers are working seamlessly within the platform, is fantastic.

Your feedback on reporting automation, referral campaign management, position prioritization, and internal HR notes is incredibly helpful. We'll share this feedback with our Product Team. We also recommend speaking directly with your CSM, who can share more detailed resources and support.

In the meantime, we wanted to share a few details that you may find useful today:

- Currently, there is a Referrals report available in the system, which provides visibility into the volume, percentage, and quality of candidates referred by employees across your organization, as well as the volume and percentage of hires made through referrals. The reporting period can be filtered based on either the application date or the date candidates were added.

- There is also an option to apply filters to tasks, allowing recruiters to display the way that is most convenient for them.

- Finally, while notes at the position level are not currently available, it is possible to add notes at the candidate level and define who will have visibility to them.

Thanks so much for your partnership!