FG
Felix G.
IT Director
Enterprise (> 1000 emp.)
"Reliable MDR service with excellent analyst support and fast response"
4.5/5
What do you like best about Sophos MDR?

Sophos MDR provides 24/7 monitoring and real-time threat detection backed by a skilled analyst team. The alerts are clear and actionable, which helps us respond quickly. Integration with other Sophos products creates a seamless experiences and improves overall visibility. Review collected by and hosted on G2.com.

What do you dislike about Sophos MDR?

Initial setup required a lot of tuning to reduce false positive, and incident response can occasionally be slower during peak times. Some integrations with third-party tools are limited and would benefit from wider compatibility. Review collected by and hosted on G2.com.

James P.
JP
James P.
Director of Information Systems
Mid-Market (51-1000 emp.)
"Caster Sophos Usage"
5/5
What do you like best about Sophos MDR?

To us it is fully automated. We had and issue and they immediately removed the PC from the network and quarantined it. Informed us they were cleaning the device of an infection. Cleaned it and returned it to production. Review collected by and hosted on G2.com.

What do you dislike about Sophos MDR?

Getting ahold of your sales rep is sometimes a little hard or if they changed even harder. Review collected by and hosted on G2.com.

Luke M.
LM
Luke M.
Director of Information Technology
Information Technology and Services
Mid-Market (51-1000 emp.)
"Sophos MDR has been great for my organization"
5/5
What do you like best about Sophos MDR?

As a Director of IT, knowing that a dedicated team is actively hunting, investigating, and neutralizing threats in real time without waiting for alerts to escalate means i can focus on strategic initiatives rather than constantly firefighting. Review collected by and hosted on G2.com.

What do you dislike about Sophos MDR?

While the monthly and weekly reports (e.g., Sophos MDR Enterprise Monthly Report) provide detection summaries and MITRE ATT&CK mappings, they appear to lack deeper context or executive-level insights that could help you communicate risk posture more effectively to stakeholders. Review collected by and hosted on G2.com.

JM
jas m.
Sr system admin
Mid-Market (51-1000 emp.)
"One stop shop. Sophos cannot be wrong. It protects you 24x7"
5/5
What do you like best about Sophos MDR?

This product is a one stop shop, offering everything from MDR/NDR to firewalls and antivirus solutions. The sales team and customer support are exceptional." Review collected by and hosted on G2.com.

What do you dislike about Sophos MDR?

There nothing that i can think of, when Sophos let me down Review collected by and hosted on G2.com.

Vivek S.
VS
Vivek S.
Network Operations Center Trainee Engineers
Mid-Market (51-1000 emp.)
"Advanced protection in real-time"
5/5
What do you like best about Sophos MDR?

What I like about Sophos MDR is ease to use and implement, that it provides a real-time alerts and also actionable guidance. It can be 24/7 monitoring with powerful threat protection for the network, and they provide 24/7 support Review collected by and hosted on G2.com.

What do you dislike about Sophos MDR?

What I dislike about Sophos MDR they have not flexibility with third party security tool and many industries working on hybrid environment but the Sophos not integration with non-Sophos products. Ease of integration for continuous security operations. Review collected by and hosted on G2.com.

PT
Paolo T.
System and Network administrator & IT Security
Mid-Market (51-1000 emp.)
"Great partner that help you 24/7"
4.5/5
What do you like best about Sophos MDR?

it's a team of cybersecurity that keep the eyes on your infrastructure 24/7 Review collected by and hosted on G2.com.

What do you dislike about Sophos MDR?

support is only in english. In my opinion this it's a little gap to close Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
AA
Verified User in Aviation & Aerospace
Mid-Market (51-1000 emp.)
"Sophos MDR provides peace of mind, but modify settings if you handle government data."
5/5
What do you like best about Sophos MDR?

Sophos MDR provides 24/7 monitoring of devices, which feels like a must have. Their response team has been easy to work with and helped us reduce false positive alerts so they can focus on the real threats. It was easy to implement in our environment and start getting visibility into threats. Review collected by and hosted on G2.com.

What do you dislike about Sophos MDR?

We handle DoD information, and there are several settings of Sophos MDR that had to be tweaked to be compliant with government regulations. Sophos is not currently FedRAMP moderate. Review collected by and hosted on G2.com.

AD
Ankur D.
Presales
Information Technology and Services
Small-Business (50 or fewer emp.)
"Sophos MDR"
4.5/5
What do you like best about Sophos MDR?

In my company scenario Sophos Endpoint Protection application control policies restrict the to use unauthorized applications. Behavioral detection, deep learning, anti ransomware, file less attack protection, Sophos MDR provides our company with expert-led threat detection,allowing my company to focus on our production while maintaining robust cybersecurity defenses. integration is so easy.it help me to Remidiate threate in my network in daily use. Review collected by and hosted on G2.com.

What do you dislike about Sophos MDR?

It work 24/7 so if i am not answer call they give me mail i did not like this. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Sophos MDR is a top notch product"
5/5
What do you like best about Sophos MDR?

Sophos MDR is very easy to use and, since it resides in the same console as our other Sophos products, it's familiar in its layout. Having their team's eyes on our network elevates our level of confidence in our security. Review collected by and hosted on G2.com.

What do you dislike about Sophos MDR?

The weakest point of Sophos MDR is the granular ability to quickly dive into details on machines and detections. Would be better to access them from the main page instead of going into different sections of the product for that info. Review collected by and hosted on G2.com.

Gajendra J.
GJ
Gajendra J.
Network & Security Engineer
Enterprise (> 1000 emp.)
"Proactive Cyber Defense Without the Overhead"
5/5
What do you like best about Sophos MDR?

Expert-led 24/7 threat detection, investigation, and rapid response across all endpoints and environments. Review collected by and hosted on G2.com.

What do you dislike about Sophos MDR?

Limited customization in reports and deeper integration with third-party tools would be helpful. Review collected by and hosted on G2.com.