The average response time to an incident with Sophos MDR is 38 minutes. Since attackers also operate in globally organized 24/7 chains, it is all the more important to detect an attack or impact as quickly as possible and take action against it. Review collected by and hosted on G2.com.

Only the price of the product needs to be improved. Everything else is flawless in my view. ;) Review collected by and hosted on G2.com.

Sophos offers a comprehensive suite of cybersecurity tools that are both powerful and relatively easy to manage. The centralized dashboard is intuitive, making it straightforward to monitor threats, manage endpoints, and enforce policies across the organization. Review collected by and hosted on G2.com.

Reporting features could be more customizable for specific compliance or audit needs and the pricing can be a consideration for smaller organizations, especially when adding additional modules. Review collected by and hosted on G2.com.

We’ve been using Sophos MDR to manage around 100 endpoints, and it’s proven to be a practical solution.

You get solid threat detection and response without the hefty price tag. It’s not flashy, but it does the job well. The setup was straightforward, and the service has been reliable. Alerts are clear, and the response team is quick to act when needed.

For a mid-sized environment, it offers a good balance of coverage and cost. Review collected by and hosted on G2.com.

One thing that could be improved with Sophos MDR is the level of customisation in alert handling. It is all quite generic. Review collected by and hosted on G2.com.

Overall functionality is really good, and once you get used to it, it's easy to use. Switching to a different MDR was rather smooth and didn't cause many hiccups. Every day usage is easy. Review collected by and hosted on G2.com.

At the beginning, the layout was a bit confusing. Review collected by and hosted on G2.com.

The things I like most about the service are the response time, the platform management, the notification of potential risk vectors, and the ease of use of the platform. Review collected by and hosted on G2.com.

I don´t dislike any aspect of it, I consider it to be a very complete tool. Review collected by and hosted on G2.com.

The confidence and speed with which it detects and responds to us when there is an incident Review collected by and hosted on G2.com.

Let there only be engineers who speak English Review collected by and hosted on G2.com.

One of the most powerful tools in the catalog is Sophos for endpoint protection.

It offers significant benefits not only for end users but also for implementers, thanks to its simplicity and the high level of visibility it provides to administrators. Review collected by and hosted on G2.com.

The price is some cases is unreachable for some clients is the only thing that i dislike from this solution Review collected by and hosted on G2.com.

It works in near real time - there have been a couple of instances where some low level threats were discovered within seconds of execution. These threats, while low level, could have opened the door to something potentially disastrous.

The ease of which these threats were communicated to myself and my team is also fantastic, along with simple to follow remedy instructions.

In addition, the response time when communicating with Sophos is fantastic - it's within an acceptable time frame and is always insightful.

Other things to consider: ease of use on a daily basis is phenomenal - the portal is simple to navigate and to make changes with, the end user experience is simple to understand, and any changes can be made from an admin perspective with ease.

I truly am pleased with this product, and look forward to a strong partnership for years to come. Review collected by and hosted on G2.com.

There really is nothing I dislike about this product - it does everything I need, at the speed I need, with a level of professionalism that is second to none, and does so for an affordable cost. It's an easy yes for me. Review collected by and hosted on G2.com.

- 24/7 Monitoring & Support: Round-the-clock monitoring by an experienced security team.

- Fast Response Times: Threats are not only detected but also actively contained and eliminated.

- Relief for Internal IT Teams: Sophos takes over threat detection and response, allowing internal teams to focus on other tasks.

- Expert Analysis: Access to security experts who analyze and assess complex attacks.

- Integration: Easy integration into the existing Sophos system landscape. Review collected by and hosted on G2.com.

High dependency on the Sophos ecosystem, full functionality only with additional Sophos products Review collected by and hosted on G2.com.

Sophos MDR team is great at determining what issues need to be escalated to the customer for further input and what issues can be handled in the background without interrupting the customer's other job duties. Review collected by and hosted on G2.com.

Reporting options are a bit weak, the ability to create more granular reports would be nice. Seeing more native integrations would be a plus, but the marketplace options do grow over time. A more customizable dashboard would also be an appreciated feature. Review collected by and hosted on G2.com.