--- title: Sophos MDR Reviews meta_title: 'Sophos MDR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 506 reviews by the users' company size, role or industry to find out how Sophos MDR works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 506 scale: '5' date_modified: '2026-08-01' parent_category: name: System Security url: https://www.g2.com/categories/system-security --- # Sophos MDR Reviews **Vendor:** Sophos **Category:** [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr) **Average Rating:** 4.7/5.0 **Total Reviews:** 506 ## About Sophos MDR Sophos Managed Detection and Response (MDR) is a fully managed service delivered by experts who detect and respond to cyberattacks targeting your computers, servers, networks, cloud workloads, email accounts, backups, and more. Our highly skilled security analysts stop advanced human-led attacks and take immediate action to neutralize threats before they can disrupt your business operations or compromise your sensitive data. ## Sophos MDR Pros & Cons **What users like:** - Users value the **proactive human-led threat hunting** of Sophos MDR, enhancing their security without overwhelming their team. (22 reviews) - Users value the **continuous monitoring** of Sophos MDR, ensuring 24/7 cybersecurity vigilance without internal resource strain. (21 reviews) - Users appreciate the **ease of use** of Sophos MDR, facilitating effortless management and robust security effortlessly. (21 reviews) - Users appreciate the **peace of mind** provided by Sophos MDR's expert analysis and proactive threat detection. (13 reviews) - Users appreciate the **rapid threat response** of Sophos MDR, ensuring quick detection and resolution of security issues. (13 reviews) - Reliability (12 reviews) - Users value the **24/7 availability** of Sophos MDR, ensuring constant protection and expert action against threats. (11 reviews) - Investigation (11 reviews) - Visibility (10 reviews) - Users value the **24/7 customer support** of Sophos MDR, providing expert assistance and peace of mind regarding security. (9 reviews) **What users dislike:** - Users find Sophos MDR **expensive** , making it inaccessible for some clients and requiring significant administrative effort. (8 reviews) - Users experience **communication issues** with Sophos MDR, facing delays and overwhelming alerts during heightened threat periods. (7 reviews) - Users find that the **limited customization** options in Sophos MDR restrict their ability to tailor detection rules effectively. (7 reviews) - Users experience **complexity of integration** with Sophos MDR, especially when combining with third-party security tools. (6 reviews) - Users find the **reporting overly technical** , which can challenge non-IT stakeholders' understanding and accessibility. (6 reviews) - Slow Performance (4 reviews) - Difficult Navigation (3 reviews) - Users often experience **false positives** , although community boards help clarify underlying issues and mechanics. (3 reviews) - High Resource Usage (3 reviews) - Users experience **implementation challenges** due to prolonged setup, extensive communication, and ongoing administration requirements. (3 reviews) ## Sophos MDR Reviews ### 1. Sophos is a good product for small and medium-sized businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Sophos MDR?** It works in the background and does not hinder daily operations. **What do you dislike about Sophos MDR?** Support mostly in English and in India. **What problems is Sophos MDR solving and how is that benefiting you?** We no longer have to sift through the logs daily to respond to attacks, and the know-how is also lacking, which would need to be developed first. Therefore, it is good that security has been outsourced. ### 2. Always on 24x7 Monitoing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Sophos MDR?** It's a mostly set and forget systems that only requries an agent or cloud connector to be deployed. The setup scripts are easy to deploy, and the team pickup the phone almost instantly. **What do you dislike about Sophos MDR?** Sometimes the agents can be hard to understand due to thick accents. **What problems is Sophos MDR solving and how is that benefiting you?** 24x7 monitoring and detection. ### 3. lol, the tranquility **Rating:** 5.0/5.0 stars **Reviewed by:** NILS C. | commercail, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Sophos MDR?** the simplicity, the tranquility, the customization, and above all the professionalism of the Sophos teams **What do you dislike about Sophos MDR?** the price, very expensive, too much compared to the competition **What problems is Sophos MDR solving and how is that benefiting you?** network monitoring, monitoring of the entire fleet, I have peace of mind and I can focus on my business ### 4. Sophos MDR is easy to use and maintain **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler T. | Manager, IT Security & Desktop Support, Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Sophos MDR?** The ease of use. It works. I can set and forget it on my machines. **What do you dislike about Sophos MDR?** The agent takes up a lot of resources and sometimes causes slowness on the PC. **What problems is Sophos MDR solving and how is that benefiting you?** Protecting our Desktops, Laptops, and Servers ### 5. Reliable Proactive, and comprehensive MDR service backed by Skilled SOC Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Sophos MDR?** 24/7 Threat Detection and Response. Sophos Central Integration Detailed Threat Reporting and Analyst Guidance **What do you dislike about Sophos MDR?** While the core service is sold, some, operational gaps were notice. Especially the NDR Implementation and Integration is hopeless (both AWS appliance, and onLogic hardware device). **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR is addressing the key challenge of continuous threat detection and incident response in a resource constrained environment. Sophos MDR solves: Alert fatigue, lack of in-house expertise. Delayed incident response. Visibility Gaps ### 6. Like much else with Sophos, Its fine, but only if you use Sophos for everything **Rating:** 2.5/5.0 stars **Reviewed by:** Motti S. | Network Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Sophos MDR?** It ties in with everything else Sophos. The interface is easy enough to use. **What do you dislike about Sophos MDR?** Nothing specific, just nothing innovative. **What problems is Sophos MDR solving and how is that benefiting you?** Its as good as any other security package. Every business needs one and it works ### 7. SOPHOS MDR THE BEST CHOICE **Rating:** 4.5/5.0 stars **Reviewed by:** ROVELLE A. | MIS MANAGER, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Sophos MDR?** Real-time detection and reporting, fast reply to queries. **What do you dislike about Sophos MDR?** The user interface is hard to understand **What problems is Sophos MDR solving and how is that benefiting you?** Detection of virus and ransomware it gives our data secure ### 8. Excellent service, I feel safe **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Sophos MDR?** We are supervised by experts. Above all, protection outside of working hours is important to us. We can rely on support at any time. Sophos reacts faster than we can manage. Sophos only reports when it is necessary. **What do you dislike about Sophos MDR?** There are no points of criticism. So far, we have had no problems. **What problems is Sophos MDR solving and how is that benefiting you?** 7/24 support is a real added value. They say "evil never sleeps" and neither does the good Sophos. ### 9. Sophos MDR Helped Us Sleep at Night **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Sophos MDR?** 24x7x365 Monitoring and Lockout Feature. **What do you dislike about Sophos MDR?** The product change to essential and complete seems odd. Not sure their should be a different type of offering as the insurance feature seems meaningless. **What problems is Sophos MDR solving and how is that benefiting you?** The monitoring feature is a godsend. We sleep way better at night knowing that our systems are being watched for bad actors. ### 10. satisfactory experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Sophos MDR?** allows compliance with certain security requirements in the IT area of enterprises **What do you dislike about Sophos MDR?** some more advanced features are missing to fully cover the security compliance. **What problems is Sophos MDR solving and how is that benefiting you?** We use it for patch management and vulnerability control of endpoints and servers, as well as for handling responses to security incidents. ### 11. Great customer service without all the junk in the window **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Sophos MDR?** I really find the live response to be a life saver for users who are not on fabric but need to make changes. I that the MC is not all bogged down with icons when showing intrusions **What do you dislike about Sophos MDR?** I'd like more detailed resolution information **What problems is Sophos MDR solving and how is that benefiting you?** Intrusion detection ### 12. They work continuosly to protect my security **Rating:** 5.0/5.0 stars **Reviewed by:** Cesare F. | CIO, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2025 **What do you like best about Sophos MDR?** You can lean on a very professional team with great experience, something impossible tio create inside a Company. Automatically working in minutes with enpoints. Support always available. Well integrated **What do you dislike about Sophos MDR?** I've not found anything to dislike about Sophos MDR **What problems is Sophos MDR solving and how is that benefiting you?** Anny security issue is managed and you have not to worry about it ### 13. Sophos a starting point for security **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Sophos MDR?** Professionalism, speed and resolution in managing cases, leaving autonomy to the MDR group for management. **What do you dislike about Sophos MDR?** Nothing cames to mind, for me it only has strong points **What problems is Sophos MDR solving and how is that benefiting you?** If any anomaluous activity is detected, it is immediately analysed and isolated if necessary in a short time. ### 14. a powerful solution within your reach **Rating:** 4.0/5.0 stars **Reviewed by:** david giovanni t. | ingeniero preventa, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Sophos MDR?** Price and performance are very good for business solutions. **What do you dislike about Sophos MDR?** the dashboard can be somewhat cumbersome and not intuitive at all **What problems is Sophos MDR solving and how is that benefiting you?** great capabilities for a robust security solution ### 15. Very good all over solution. We are very satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** Gerald Z. | Internet Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Sophos MDR?** 24/7 SOC, Outsourcing, Complete Soltion for Endpoint, Server and Network **What do you dislike about Sophos MDR?** Actual there was nothing we disliked with MDR. Maybe the NDR Part shouldhave better documentation **What problems is Sophos MDR solving and how is that benefiting you?** We are happy to outsource the SOC to the sophos 24/7 SOC. ### 16. well balanced detection analysis intertwined with reactive and pro-active support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Sophos MDR?** the constant insights into network detections. the oversight and the confidence in detection. lots of integrations for different typical environment sets, which all aid the pool of detection possibility. **What do you dislike about Sophos MDR?** actual data of detection hidden multiple clicks away or too sparse sometimes. more transparency in medium+ detections would be beneficial. UI on Central (for MDR and others) is often spaced overly generous on classic desktop environments. **What problems is Sophos MDR solving and how is that benefiting you?** Continuous thread analysis by security professionals and/or non-human entities. Benefits are time for other things, like always :) ### 17. Very good security provider! Very good service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Sophos MDR?** With Sophos MDR, you have a very good service. You are immediately alerted when something suspicious is detected, and Sophos also responds immediately. Systems from third-party manufacturers can also be connected. **What do you dislike about Sophos MDR?** German support could be expanded. **What problems is Sophos MDR solving and how is that benefiting you?** If suspicious activities occur in the network, they are detected by Sophos and then resolved in collaboration. ### 18. Lightweight, friendly, and reliable product. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Sophos MDR?** - Customer support - Highly trained staff - Clear and concise reports - Utilization of AI processes - Efficiency in handling events or incidents **What do you dislike about Sophos MDR?** So far the experience has been very good, I have no negative points. **What problems is Sophos MDR solving and how is that benefiting you?** At the moment, I have not identified any problems. ### 19. MDR is a one solution for Randsome hackers **Rating:** 4.5/5.0 stars **Reviewed by:** Nitin D. | Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2025 **What do you like best about Sophos MDR?** Sophos Manage Detection & Response are best thing it timely reporting & Reverts. MDR Resolution is best by SOC Team **What do you dislike about Sophos MDR?** Manage Detection Response is a some costly for End user **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR is Solving my problems like now i am fearless in my organization & not to worry in weekends ### 20. MDR product allowing to save time **Rating:** 5.0/5.0 stars **Reviewed by:** Titouan C. | CISO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Sophos MDR?** Simplicity, Efficiency, manageable from Sophos central **What do you dislike about Sophos MDR?** One gets the impression of being 100% protected without any flaw. Is a flaw still possible? **What problems is Sophos MDR solving and how is that benefiting you?** Alerts, threats, isolation Gain time Easy to manage for teams ### 21. Very satisfactory experience, detection and response time is exceptional **Rating:** 5.0/5.0 stars **Reviewed by:** Gio D. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Sophos MDR?** Response time is great. Agents are knowledgeable **What do you dislike about Sophos MDR?** I can not think of anything as of the moment **What problems is Sophos MDR solving and how is that benefiting you?** Staffing shortages. Is a big help when someone is looking after your alerts all the time ### 22. Sophos MDR delivers strong 24/7 threat detection and response **Rating:** 4.0/5.0 stars **Reviewed by:** Markus H. | Head of IT, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Sophos MDR?** Good coverage of all operating systems. Very good for SMEs, as little technical expertise is required. Simple and, above all, automatic updates. **What do you dislike about Sophos MDR?** The costs for SMEs are quite high at many endpoints. **What problems is Sophos MDR solving and how is that benefiting you?** The notification for isolated devices comes late. At least it used to be that way. ### 23. Great Product, Ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Aamir Z. | Sales Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Sophos MDR?** Great Product, Ease of use. covers later trends of AI, ML, threat hunting, detection & response **What do you dislike about Sophos MDR?** Doesn't dislike. I'm sure there will will periodic update & improvement with time **What problems is Sophos MDR solving and how is that benefiting you?** Real time threat hunting, detection & response ### 24. Stop ransomware and other advanced human-led attacks with a 24/7 team of threat response experts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Sophos MDR?** Protection driven by the latest insights into attacker trends and techniques, discoveries from world-class threat researchers, and findings from security testing and threat hunting engagements. ease of use. **What do you dislike about Sophos MDR?** High Cost and sometimes and false positive detections **What problems is Sophos MDR solving and how is that benefiting you?** When a threat is detected, Sophos MDR doesn’t just alert us but it actively investigates and helps contain the threat, reducing damage and downtime. ### 25. Sophos has evolved into a modern threat detection platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Capital Markets | Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Sophos MDR?** We have an extremely low rate of false positives. All actions taken by the MDR OPS team, regardless of true or false positive, are through and taken within the context of the user's behavior. **What do you dislike about Sophos MDR?** Most of our issues involve adding folder and file exclusions to inhibit the firing of cryptolocker alerts and high CPU usage. All of these issues occur with developer machines running multiple devenv instances. **What problems is Sophos MDR solving and how is that benefiting you?** Monitoring our users, who are administrators, and ensuring that backdoor applications are not installed inadvertently. ### 26. It's a good platform with interesting tools, surprised me in several ways **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Sophos MDR?** Ease of administration and affordable costs. **What do you dislike about Sophos MDR?** some detection deficiencies and some false positives **What problems is Sophos MDR solving and how is that benefiting you?** The fact that we do not have a unified endpoint protection platform has benefited from having behavior-based threat protection. ### 27. Sophos protection **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Sophos MDR?** It is not that complicated to use, it is user-friendly. **What do you dislike about Sophos MDR?** The encryption when deleting the devices, which requires formatting **What problems is Sophos MDR solving and how is that benefiting you?** In Spanish, this question is not understood correctly, but Sophos helps us a lot with the web control part. ### 28. MDR the solution for organizations seeking robust 24/7 threat detection and response capabilities. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Sophos MDR?** The platform is noted for its intuitive interface and reliable background operation, requiring minimal configuration while delivering advanced threat detection **What do you dislike about Sophos MDR?** A few users noted that endpoint protection can slow down devices, and that upgrades or updates may affect performance temporarily **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR is particularly effective against remote ransomware, which is harder to detect using traditional security tools ### 29. Trustworthy and Admin friendly AV/MDR solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Sophos MDR?** Easy to deploy and admin friendly console, cloud management, good support **What do you dislike about Sophos MDR?** Hard to replace or reinstall.. sometimes leaves a trace or leftovers on server OS **What problems is Sophos MDR solving and how is that benefiting you?** Core element of security stack in our on prem and cloud datacentres ### 30. Good easy to use **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Sophos MDR?** It has what we need to check the status and health, and track our performance **What do you dislike about Sophos MDR?** It can be overwhelming and may not be the easiest to navigate **What problems is Sophos MDR solving and how is that benefiting you?** To monitor the end user protection and check the assets' details tracked in the tool ### 31. Sophos MDR helped to increase the business productivity by taking care of infra from cyberthreats **Rating:** 5.0/5.0 stars **Reviewed by:** Priyanshu S. | Cyber Security Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Sophos MDR?** 27x7 threat hunting ,Its SOC as a service **What do you dislike about Sophos MDR?** Can be expensive for many small business **What problems is Sophos MDR solving and how is that benefiting you?** It helps in threat hunting and make IT investigation easy It monitors network even in our absence ### 32. Sophos MDR is the Solution you re looking for **Rating:** 5.0/5.0 stars **Reviewed by:** Ismael P. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Sophos MDR?** Response times, experience, strength in cibersecurity **What do you dislike about Sophos MDR?** I still dont find a thing that i dont like but you could improve the way the response team make the aproa h with costumera **What problems is Sophos MDR solving and how is that benefiting you?** All the cibersecurity vertical of the company ### 33. Security and Surety of Sophos **Rating:** 5.0/5.0 stars **Reviewed by:** Dileep T. | Cyber Security Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2024 **What do you like best about Sophos MDR?** Its the effective Service of sophos and easy to implement. **What do you dislike about Sophos MDR?** I haven't find any reason of Dislike/not to recommend. **What problems is Sophos MDR solving and how is that benefiting you?** It given latest update and hunts the threat and share the telemetry data about the virus. ### 34. Protection with Sophos MDR **Rating:** 5.0/5.0 stars **Reviewed by:** Erik C. | Coordinador de Infraestructura TI, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Sophos MDR?** the alerts and the preventive plan, additionally it is possible to isolate the compromised equipment **What do you dislike about Sophos MDR?** that 95% of the agents are in English, but their action is a maximum of 30 minutes **What problems is Sophos MDR solving and how is that benefiting you?** It helps us have 24/7 attention on our devices and servers, and with that, we can neutralize threats at any time. ### 35. Easy to manage ad very powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Tomasz S. | ICT MAnager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2024 **What do you like best about Sophos MDR?** Sophos MDR is one of the best security solutions. Easy to manage, easy to deploy, great Sophos team communication. On a daily basis, checks are easy to understand and follow. Between MDR and InterceptX, we have the solution we need but combined with Sophos MDM gives us a full overview of our network devices and servers. **What do you dislike about Sophos MDR?** I'm really struggling to find a dislike but the only one I can think of is that the web interface acts a little bit slow. And it is only because I had not because I think there is an issue ;) **What problems is Sophos MDR solving and how is that benefiting you?** We are smal IT team with limited resources so MDR do the SOC work for us. Prevuisly we had XDR solution but we had no time to run queries against the network and endpoints to see if there are any threats. ### 36. Good Product for Company Enterprise Enviornment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Sophos MDR?** Easy to use. Good GUI. Good Customer support. **What do you dislike about Sophos MDR?** Lack of Support for Google Workspace Features **What problems is Sophos MDR solving and how is that benefiting you?** Detection of various threats, Improved response times ### 37. Arnel's Sophos MDR Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Sophos MDR?** That it lets you manage and control centrally. **What do you dislike about Sophos MDR?** I honestly can't say there's anything about it that I dislike. **What problems is Sophos MDR solving and how is that benefiting you?** Threat isolation. It benefits us by staying in the know. ### 38. Very positive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Sophos MDR?** The completeness of the offer on cybersecurity **What do you dislike about Sophos MDR?** Nothing in particular, everything works well **What problems is Sophos MDR solving and how is that benefiting you?** All the security issues found on my network ### 39. Great product, had everything we needed to secure our network and protect our devices. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Sophos MDR?** That they had a solution for everything we needed, they were a one stop sthop. **What do you dislike about Sophos MDR?** Some of the detections were false positives, and some resources that could have been spent better elsewhere were spent tracking those issues down. **What problems is Sophos MDR solving and how is that benefiting you?** Having the EDR integrated with the firewall so we had one pane of glass to view all of our security profile. ### 40. MDR protection **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Sophos MDR?** Easy to use and implement, work best for integrations. **What do you dislike about Sophos MDR?** Not a competitive price, little higher compared to others **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR helps businesses solve critical cyber security challenges ### 41. A SOC at the forefront that will soon disrupt the security landscape with SecureWorks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Sophos MDR?** Flawless proactivity, multiple integrations, and effective support. **What do you dislike about Sophos MDR?** No comment at this stage, everything is going well. **What problems is Sophos MDR solving and how is that benefiting you?** 24/7 monitoring to ensure business continuity. ### 42. Great Product Offering **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Sophos MDR?** Comprehensive and removes many of the pain points **What do you dislike about Sophos MDR?** None at this time, we have the functionality we require. **What problems is Sophos MDR solving and how is that benefiting you?** Helping with the What Where and Who ### 43. Sophos has always provided robust and reliable network protection. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Sophos MDR?** Sophos MDR is easy to deploy, easy to use, and easy to maintain. **What do you dislike about Sophos MDR?** Sophos MDR is a bit on the expensive side, but worth it. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR is helping us to adhere to regulatory guidance providing for an MDR package. ### 44. A high-quality and innovative product. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Sophos MDR?** improved threat detection, faster response times, relief for internal IT **What do you dislike about Sophos MDR?** Adaptation to individual needs. Potential privacy concerns. Costs. **What problems is Sophos MDR solving and how is that benefiting you?** Proactive threat hunting to identify potential risks before they become problems. ### 45. Implementation of the service went smoothly. Ongoing monitoring is very good. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Sophos MDR?** The implementation was smooth. Reaction time between detection and notifications is very fast. Descriptions of the detections are coherent to quickly identify false positives. Weekly reports. **What do you dislike about Sophos MDR?** No disadvantages identified to date. Everything top. **What problems is Sophos MDR solving and how is that benefiting you?** Protection against cyber threats 24/7. Quick intervention needed. Not possible with local resources. Sophos MDR cost-effective alternative. ### 46. Peace of mind with 3rd party monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Sophos MDR?** Peace of mind with 3rd party monitoring. **What do you dislike about Sophos MDR?** The fact that it can't actively monitor our Azure environment. **What problems is Sophos MDR solving and how is that benefiting you?** Cyber security monitoring. ### 47. The introduction went very well! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Sophos MDR?** Reliable product, good introduction, and good service also in daily operation. **What do you dislike about Sophos MDR?** Currently, I can't think of anything that could be negative here. **What problems is Sophos MDR solving and how is that benefiting you?** It is a reliable SOC that protects our daily operations. ### 48. Sophos essential **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Sophos MDR?** Cost effective and ease of deployment. Basic reporting. **What do you dislike about Sophos MDR?** Have to buy different module like email security, server protection. **What problems is Sophos MDR solving and how is that benefiting you?** Integration of firewall log to data lake. ### 49. Sophos MDR is one of the Robust cyber solution for Corporate **Rating:** 5.0/5.0 stars **Reviewed by:** Sayed Anamul Hasan B. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2024 **What do you like best about Sophos MDR?** I have been using the Sophos MDR for last two years, and found very good cyber solutions. Here are few point: 1. Experienced cyber team: Sophos MDR has a robust cyber team who are dedicated to their responsibitlity. 2. Central Dashboard: From the dashboard I can visit in all the servers onboarded and detected issues by Sophos MDR. also its very easy to find root cause of these issues with map and graphics. 3. Depolyment: We have deployed Sophos MDR on 100+ server's within a day, which saving my time. And our team using this product everyday. 4. Web and application filtering: I have found Sophos MDR is usefull to manage web and application filtering 5. Teamper Protection: Temper protection feature is very usefull in company, where server admin login and they are not able to uninsatall the product 6. Support Response: If any issue arries on the server installed Sophos MDR, the MDR team give a mail notification with appropriate ysolution. Also they are collaborate urgently on the urgent issues. 7. Integration: We have in-house developed ERP application and sophos MDR is integrated those modules very smoothly. **What do you dislike about Sophos MDR?** On the dislike i have few points to notify: 1. Windows 2012R2 support: Sophos discontinue support for Windows 2012R2, but they provide extended support for this, which is bother for admin like me, for these 10/15 machine we need to purchase another vendors to support Windows 2012R2. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR is give benefit for me during non business hour, as the MDR team always monitoring my servers and take necessary action or give recommendation about the detection which happened non-business hour. ### 50. Sophos MDR Review **Rating:** 5.0/5.0 stars **Reviewed by:** Clay T. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Sophos MDR?** Having used Sophos MDR for the last few years one of the things that stands out is how very well designed and easy to use their interface is. In addition, their communication and timely, focused updates make our company feel very safe and secure in using their service. I have not had much need for their technical support but when I have had to use it, they were responsive, knowledgable and above all quick. I don't think I would personally sleep well at night if I didn't know that Sophos MDR was monitoring our netwoek 24/7/365. **What do you dislike about Sophos MDR?** Really, like any other service I wish it was cheaper. But, I really don't mind paying extra for that feeling of safety. **What problems is Sophos MDR solving and how is that benefiting you?** We are a small business and don't really have the resources to dedicate full time for network security. Sophos has been a solid partner in managing and monitoring our network. There is absolutely no way we would be able to achieve their level of thoroughness on our own. ## Sophos MDR Discussions - [In terms of security, does Sophos give a complete protection against virus and malware?](https://www.g2.com/discussions/26270-in-terms-of-security-does-sophos-give-a-complete-protection-against-virus-and-malware) - 1 comment, 1 upvote - [What is a threat response software?](https://www.g2.com/discussions/what-is-a-threat-response-software) - 1 comment - [View Sophos MDR pricing details and edition comparison](https://www.g2.com/products/sophos-mdr/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+18%3A45%3A03+-0500&secure%5Bsession_id%5D=418fc049-81b6-4ce4-a6b0-dd6fa090922a&secure%5Btoken%5D=01cc738844a4bf4fc729cc4227ded68ae8a16eee1d2314e4f98881ef5fbdd25e&format=llm_user) ## Sophos MDR Integrations - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) - [Adlumin](https://www.g2.com/products/adlumin/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [ConnectWise Automate](https://www.g2.com/products/connectwise-automate/reviews) - [FortiGate-VM NGFW](https://www.g2.com/products/fortigate-vm-ngfw/reviews) - [FortiManager](https://www.g2.com/products/fortimanager/reviews) - [Google Security Operations](https://www.g2.com/products/google-security-operations/reviews) - [LogRhythm SIEM](https://www.g2.com/products/exabeam-logrhythm-siem/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Defender for Identity](https://www.g2.com/products/microsoft-defender-for-identity/reviews) - [Palo Alto Networks Next-Generation Firewalls](https://www.g2.com/products/palo-alto-networks-next-generation-firewalls/reviews) - [Rapid7 Next-Gen SIEM](https://www.g2.com/products/rapid7-next-gen-siem/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [SonicWall Next Generation Firewall](https://www.g2.com/products/sonicwall-next-generation-firewall/reviews) - [Sophos Central](https://www.g2.com/products/sophos-central-2022-06-17/reviews) - [Sophos Email](https://www.g2.com/products/sophos-email/reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) - [Sophos Firewall](https://www.g2.com/products/sophos-firewall/reviews) - [Sophos Intercept X](https://www.g2.com/products/sophos-sophos-intercept-x/reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) - [TrendAI Vision One](https://www.g2.com/products/trendai-vision-one/reviews) - [TrendAI Vision One - Endpoint Security](https://www.g2.com/products/trendai-vision-one-endpoint-security/reviews) - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - [VEEAM Recovery Orchester](https://www.g2.com/products/veeam-recovery-orchester/reviews) ## Sophos MDR Features **Platform Features** - 24/7 support - Proactive report alerts - Application control - Proactive threat hunting - Rapid response time - Customizeable reports - Managed Services **Automation Capabilities** - Automated remediation - Automated investigation - AI Agents ## Top Sophos MDR Alternatives - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - 4.8/5.0 (886 reviews) - [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) - 4.7/5.0 (276 reviews) - [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) - 4.7/5.0 (257 reviews)