--- title: Sophos MDR Reviews meta_title: 'Sophos MDR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 506 reviews by the users' company size, role or industry to find out how Sophos MDR works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 506 scale: '5' date_modified: '2026-07-22' parent_category: name: System Security url: https://www.g2.com/categories/system-security --- # Sophos MDR Reviews **Vendor:** Sophos **Category:** [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr) **Average Rating:** 4.7/5.0 **Total Reviews:** 506 ## About Sophos MDR Sophos Managed Detection and Response (MDR) is a fully managed service delivered by experts who detect and respond to cyberattacks targeting your computers, servers, networks, cloud workloads, email accounts, backups, and more. Our highly skilled security analysts stop advanced human-led attacks and take immediate action to neutralize threats before they can disrupt your business operations or compromise your sensitive data. ## Sophos MDR Pros & Cons **What users like:** - Users value the **proactive human-led threat hunting** of Sophos MDR, enhancing their security without overwhelming their team. (22 reviews) - Users value the **continuous monitoring** of Sophos MDR, ensuring 24/7 cybersecurity vigilance without internal resource strain. (21 reviews) - Users appreciate the **ease of use** of Sophos MDR, facilitating effortless management and robust security effortlessly. (21 reviews) - Users appreciate the **peace of mind** provided by Sophos MDR's expert analysis and proactive threat detection. (13 reviews) - Users appreciate the **rapid threat response** of Sophos MDR, ensuring quick detection and resolution of security issues. (13 reviews) - Reliability (12 reviews) - Users value the **24/7 availability** of Sophos MDR, ensuring constant protection and expert action against threats. (11 reviews) - Investigation (11 reviews) - Visibility (10 reviews) - Users value the **24/7 customer support** of Sophos MDR, providing expert assistance and peace of mind regarding security. (9 reviews) **What users dislike:** - Users find Sophos MDR **expensive** , making it inaccessible for some clients and requiring significant administrative effort. (8 reviews) - Users experience **communication issues** with Sophos MDR, facing delays and overwhelming alerts during heightened threat periods. (7 reviews) - Users find that the **limited customization** options in Sophos MDR restrict their ability to tailor detection rules effectively. (7 reviews) - Users experience **complexity of integration** with Sophos MDR, especially when combining with third-party security tools. (6 reviews) - Users find the **reporting overly technical** , which can challenge non-IT stakeholders' understanding and accessibility. (6 reviews) - Slow Performance (4 reviews) - Difficult Navigation (3 reviews) - Users often experience **false positives** , although community boards help clarify underlying issues and mechanics. (3 reviews) - High Resource Usage (3 reviews) - Users experience **implementation challenges** due to prolonged setup, extensive communication, and ongoing administration requirements. (3 reviews) ## Sophos MDR Reviews ### 1. Sophos MDR - it's time to put all your eggs in one basket. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Sophos MDR?** Sophos MDR sold us on the concept of migrating EndPoint protection, firewall, VPN, and email security to the same vendor. With Sophos MDR engineer behind the scenes any time an alert is triggered, we know they have our back whether it is the middle of the day or middle of the night, and we know they can support all our security services because we are using their products. **What do you dislike about Sophos MDR?** We like Sophos MDR and their security products and would like to install in our Japanese offices, but currently they do not offer native Japanese speaking engineers for MDR, so that office uses an alternate solution. **What problems is Sophos MDR solving and how is that benefiting you?** MDR, along with Sophos Endpoint Protection, Sophos firewall/VPN, and Sophos email security - is monitoring all end-user computers and all servers in our environment and sending us immediate alerts any time a policy violation or potentially unwanted application or even an unexpected PowerShell script is run on any system. In some cases, one Sophos engineer will create a case based on a perceived threat, and another Sophos engineer will review the threat and close the case if it is deemed a non-issue, all before the IT personnel wake up in the morning. MDR is a 24-hour extension of our small two-person IT department. ### 2. Reliable and Proactive Threat Detection with Sophos MDR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Sophos MDR?** 24/7 Monitoring: Continuous threat detection and response gives peace of mind. Expert-Led Investigations: Sophos analysts provide detailed insights and take action when needed. Clear Reporting: Easy-to-understand dashboards and regular updates. Fast Response Times: Quick containment and remediation of threats. Integration: Seamless with existing Sophos products and other security tools. **What do you dislike about Sophos MDR?** Customization Limits: Some predefined response workflows could use more flexibility. Alert Noise: Occasionally, alerts may be too frequent or not fully relevant. Learning Curve: Initial setup and understanding of MDR features can take time. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR has significantly improved our cybersecurity posture and operational efficiency. From a business standpoint, it helps us stay ahead of threats without needing to expand our internal security team. The 24/7 monitoring and expert-led response mean we can focus on strategic IT initiatives rather than constantly reacting to alerts. ### 3. Sophos MDR: A strong, integrated security service backed by expert response and 24/7peace of Mind. **Rating:** 4.0/5.0 stars **Reviewed by:** Sudipta B. | Presales and Alliance Manager- Data Center Practices(Compute), Enterprise (> 1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Sophos MDR?** It is a combination of powerful automation and real human expertise delivered through tightly integrated security ecosystems. Top features of Sophos MDR :-Fast Response time; Deep Intergration with Sophos Products; customizable response modes(we can choose between Notify, Authorize and Collaborate-we can decide how hands on Sophos to be). It delivers enterprise level monitoring and response at fraction of what a full in house team will cost. **What do you dislike about Sophos MDR?** It has limited visibility outside Sophos ecosystem.It works the best with Sophos tools and if we are using third party tool, visibility and correlation are limited. It has limited customization while reporting. While reports are clear but some users wish for more granular or customized dashboard. **What problems is Sophos MDR solving and how is that benefiting you?** It is solving critical problem of 24/7 threat detection and response, especially for organization that don't have a dedicated in- house security operations Center(SOC) or the resources to monitor and act on threats around the clock. Sophos MDR gives us skilled threat responder, faster containment and clarity during incidents- without having to build our own SOC. Its like having an expert security team on stand by 24/7. ### 4. TRANSPARENCY IN CYBERSECURITY **Rating:** 5.0/5.0 stars **Reviewed by:** Javier P. | Auxiliar Soporte Tecnico, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Sophos MDR?** The security it offers to my teams and the transparency of information at the time of a detection and the ease of use of the Sophos Central console. **What do you dislike about Sophos MDR?** That there are no engineers in Spanish limits communication a bit since not all my colleagues speak English. **What problems is Sophos MDR solving and how is that benefiting you?** The main problem is the time I used to spend analyzing detections; now I don't worry about that anymore since the MDR team takes care of it, and I can no longer focus on the users and problems of my company. ### 5. Proactive Threat Hunting and Seamless Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** BENOIT C. | IT MANAGER, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Sophos MDR?** I appreciate their proactive human-led threat hunting and the ability to integrate with security tools from other vendors. **What do you dislike about Sophos MDR?** The high cost of premium tiers and the heavy system resource usage on older machines are significant drawbacks. **What problems is Sophos MDR solving and how is that benefiting you?** It addresses the global cybersecurity skills gap by providing 24/7 expert threat hunting and immediate incident remediation. ### 6. Excellent products that provide reasurance 24/7 **Rating:** 5.0/5.0 stars **Reviewed by:** Phil C. | IT Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Sophos MDR?** We can integrate logs from other services such as o365 into Sophos MDR to provide a 24/7 SOC capability that we would be unable to do ourseves. Sophos MDR is easy to implement and manage via Sophos central and gives an overview dashboard that quickly highlghts potential problem areas for further investigation **What do you dislike about Sophos MDR?** The logs can be a bit difficult to interrogate if you need to dig into them **What problems is Sophos MDR solving and how is that benefiting you?** Quickly highlight and alert on potential issues without me having to worry about checking logs constantly ### 7. Sophos MDR - Why didn't I implement this sooner! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Sophos MDR?** I don’t usually write reviews, but Sophos MDR has been one of the most valuable tools we’ve ever implemented. It gives us a level of peace of mind we didn’t have before. The MDR team functions like an extra employee, one who works around the clock and keeps watch while we’re away. Their service is highly customizable, making it a great fit for almost any environment. Every interaction we've had, from sales to support, has been professional and consistently positive. If I could give more than five stars, I would. It’s absolutely worth the investment. **What do you dislike about Sophos MDR?** The only complaint I could give would be that occasionally I get sent a false positive warning, that takes my time to check out and verify it is in fact a false positive. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR helps us solve one of the biggest challenges in cybersecurity, which is constant monitoring and rapid response, something that’s especially difficult for a small team like ours. We don’t have the resources for a 24/7 security operations center, so MDR acts as an extension of our staff, providing expert threat detection and response around the clock. This not only strengthens our security posture but also allows our internal team to stay focused on day-to-day operations and strategic projects without being stretched too thin. ### 8. Sophos MDR Seamlessly Integrates **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Sophos MDR?** There are so many things that I could mention about Sophos MDR. By far this is the best product Sophos can offer, however, some of the features that I enjoy the best is that this allows you to integrate it to your existing environments, not requiring you to completely switch over to Sophos. When you have another provider you can have MDR that would respond to those threats, and I also like that this is completely handled by human experts. Additionally, the services are extremely easy to deploy since you can do everything on the Sophos Central and adding the licenses can be done in just a few minutes. **What do you dislike about Sophos MDR?** I wouldn't use the term dislike, however, I do believe that there's room for improvement. Even though I understand that having dedicated human resources could be expensive, I do believe that Sophos still has room for improvement with the pricing. The value and features is great, however, when compared to the competition, this is definitely not the cheapest option. They would be more on the high end. I think that by having better pricing the product would be even better. **What problems is Sophos MDR solving and how is that benefiting you?** I would say that the main issue that this product would resolve is security, this is what this is meant for. In terms of security it prevents any threats that might affect the operations, specially prevents Ransomware which is the most common threat nowadays. Having this product allows you to stay safe and even if anything were to happen, you can still get a compensation with their brief protection warranty. ### 9. Truly Professional Threat Services With Knowledgeable & Quick Responses **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Sophos MDR?** Sophos MDR has been wonderful to work with. Our business uses it primarily for threat detection and to supplement a cybersecurity role. When threats are detected we are almost immediately notified through email. The MDR time either takes action quickly to remedy the threat or we are provided with detailed steps to handle the threat on our end. Their responses are quick, knowledgeable, and consistently professional. **What do you dislike about Sophos MDR?** You know I've been sitting here for a few minutes trying to come up with something I dislike about Sophos MDR but nothing comes to mind. Our company uses it as our Cybersecurity solution in conjunction with our own skills and it implements pretty flawlessly that way. I wish we could use it more to feel like we're really utilizing it but isn't that the point? They handle many things for us and if we do need to get involved, it is usually a pretty quick deal. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR primarily acts as our Cybersecurity solution. Many businesses cannot afford a full time role for Cybersecurity or a full time role may not be necessary. Sophos MDR comes into play by monitoring threat detections in our environment and taking action against them. This frees up our team to focus on proactive tasks instead of constantly fighting fires and monitoring threats in our environment. ### 10. Sophos MDR advance cybersecurity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2024 **What do you like best about Sophos MDR?** 24/7 Expert-Led Threat Monitoring Sophos MDR provides round-the-clock monitoring by a global team of cybersecurity experts. This provides peace of mind as the monitoring ensures threats are detected and responded to even outside business hours—critical for environments like yours where uptime and security are paramount 1. **What do you dislike about Sophos MDR?** Limited Automation in Host-Level Actions MDR analysts often requested manual actions from your team—such as turning on machines, revoking sessions, or resetting passwords—rather than executing them directly. This reliance on customer-side intervention can slow down response times and increase operational overhead **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR reduces the burden on your internal IT team, allowing you to focus on strategic development while MDR handles threat detection and response. Sophos MDR works with your existing firewall (Sophos XG or third-party), deployment tools, and policy templates, making it easier to adopt without overhauling your infrastructure ### 11. Reliable and responsive threat detection tailored to our needs. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in International Trade and Development | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Sophos MDR?** What I appreciate most about Sophos MDR is the continuous monitoring combined with expert-led threat response. The team provides detailed and timely alerts with contextualized guidance, which makes mitigation straightforward even for less-experienced teams. Its ease of use and integration with other security solutions allowed us to deploy it quickly and confidently. The visibility it provides into potential threats, along with professional support, gives us real peace of mind. **What do you dislike about Sophos MDR?** One of the main drawbacks is the limited customization available in the alerting thresholds or response rules — especially for organizations with unique environments. Additionally, the web interface, while functional, could be more intuitive and visually refined. There’s room for improvement in the granularity of reporting, which currently doesn’t allow for deep forensic analysis without exporting and processing data separately. **What problems is Sophos MDR solving and how is that benefiting you?** It detects and responds to threats 24/7, reducing IT workload and risk. ### 12. World Class Support and Resources **Rating:** 5.0/5.0 stars **Reviewed by:** Jake D. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Sophos MDR?** Having a team monitoring and in some cases resolving security issues gives my team alot of time back in the day. Even if Sophos MDR team can't remidiate the threat, having someone monitoring the logs and giving us alerts to any issues has been a life saver. Sophos Support has been AMAZING with every case I have opened. I deal with so many 3rd party vendor support teams, Sophos is the best.... BY FAR! **What do you dislike about Sophos MDR?** It would be nice if I could add more contacts when an event happens to reach out to. My organization has 3 locations accross the world, and with only 3 contacts, it's not enough, we would like 2 per location. **What problems is Sophos MDR solving and how is that benefiting you?** Having the team monitoring the security logs takes alot off our teams plate. Not only does it help us with getting alerts, having an expert with knowledge of the remediation is worth the price. ### 13. Sophos MDR: Proactive Protection **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Sophos MDR?** Sophos Managed Detection and Response (MDR) has provided an excellent experience. The MDR team offers proactive 24/7 monitoring and collaborates effectively with our internal Cybersecurity staff. The cloud portal delivers real-time threat intelligence, customizable alerts and clear documentation. Automated actions like host isolation have been helpful during incidents. MDR comes with a lof integrations with M365 and Google Workspace you can setup for free to increase the visibility of the service. With an email or a phone call, we don't have to wait for an incident, we can also ask them to investigate potential one every day with no extra cost and fast responde time, it's also easy for our Junior team members to interact with them since you can ask questions via email or phone. **What do you dislike about Sophos MDR?** Phone call clarity issues - some agents are non-native English speakers which can make live support calls harder to follow. Limited reporting customization - some on the built-in templates are quite rigid. Some Endpoint best practice policies are in conflict with what's suggested bu the MDR team. **What problems is Sophos MDR solving and how is that benefiting you?** Reducing headcount pressure so we don’t need to hire too many of cybersecurity engineers. Our lean team can stay lean and focus on high value projects. Ensuring 24/7 coverage (even on weekends and holidays) so our staff actually get to unplug and spend time with their families without worrying about missed alerts. Accelerating threat response with realtime intelligence and automated containment shrink dwell times, streamline audit reporting, and boost regulator confidence, ### 14. Effective 24/7 Threat Monitoring, Some Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Sophos MDR?** Provides strong coverage across endpoints, network, and cloud with proactive threat detection. A knowledgeable support team that provides clear, actionable steps during investigations. Onboarding was smooth, and the dashboards give a quick view of security posture. **What do you dislike about Sophos MDR?** Some reports are not customizable enough for our internal needs, and there can be delays in communication for lower-priority incidents. Integration with a few niche third-party tools required additional support, and contract terms (like log ingestion limits) could have been clearer upfront. **What problems is Sophos MDR solving and how is that benefiting you?** We have a geographically distributed team and partner/vendor ecosystem with varying levels of security controls. Sophos MDR is helping us address the challenge of 24/7 threat monitoring and response across these diverse areas, which we couldn’t realistically manage with our internal team alone. It closes the gap in detecting and responding to advanced threats like phishing attempts, lateral movement, and endpoint compromises. By having a dedicated analyst team continuously monitoring alerts and investigating suspicious activity, we’ve reduced the time it takes to identify and contain incidents. ### 15. 24/7 Threat Detection and Rapid Response Benefits for Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Sophos MDR?** Effective, Reliable and pro-active 24/7 threat response. **What do you dislike about Sophos MDR?** High Cost for Small Businesses: The pricing for Sophos MDR can be quite high, especially for smaller organizations. Comparisons with other vendors show that Sophos MDR is more expensive, which may not be feasible for all businesses **What problems is Sophos MDR solving and how is that benefiting you?** Sophos Managed Detection and Response (MDR) services address several critical cybersecurity challenges and provide significant benefits: Continuous Monitoring and Rapid Response: Sophos MDR offers 24/7 threat detection and response, ensuring that any cyberattacks targeting your systems are swiftly identified and mitigated. This continuous monitoring helps in maintaining robust protection against phishing attacks, advanced threats, and virus infections. Proactive Threat Hunting: The service includes proactive threat hunting to uncover adversary activities and eliminate elusive threats that automated tools might miss. This proactive approach enhances the overall security posture by identifying and neutralizing threats before they can cause significant damage. Incident Response and Management: Sophos MDR provides a comprehensive incident response retainer, which includes immediate actions to mitigate the impact of security incidents, protect crucial evidence for investigations, and ensure swift communication with the Sophos Incident Response team. This capability is crucial for managing potential security incidents efficiently. Integration with Existing Systems: Sophos MDR integrates seamlessly with existing systems such as Microsoft 365 and Juniper Firewall, providing a cohesive security solution that maximizes the ROI of your existing cybersecurity technologies. ### 16. Sophos MDR works very well and quickly, risks are reviewed and escalated by the Sophos MDR team. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Sophos MDR?** Sophos MDR works very efficiently around the clock. When risks arise, the Sophos MDR team takes action and examines the incidents, escalating them if necessary. Our internal IT is immediately informed about critical incidents and receives predefined measures for implementation, either in collaboration with the team or independently. As a result, we have been able to fend off attacks at the last moment several times. If we had not actively used Sophos MDR, we would likely have often fallen victim to successful cyberattacks. **What do you dislike about Sophos MDR?** For the Complete variant, it is a requirement that the health check status is at 100% in all functions of Sophos Central, Endpoint Server Protection, etc., due to insurance issues. However, in some environments with production machines and software, this is not always feasible, as one relies on manufacturers who unfortunately have not yet aligned their software or hardware to such a high security level. Therefore, exceptions must be configured in the policies so that this software works, which, however, lowers the health check status. Without these exclusions, production cannot take place because the software does not function. Finding a solution with support is associated with a very high effort. **What problems is Sophos MDR solving and how is that benefiting you?** A central problem that many companies face in the field of cybersecurity is the constant threat of cyberattacks. These attacks can not only jeopardize the integrity and confidentiality of company data but also lead to significant financial losses and reputational damage. Sophos MDR (Managed Detection and Response) offers a comprehensive solution to combat these challenges. It operates around the clock and provides rapid responses to potential risks. The Sophos MDR team reviews all emerging risks and immediately escalates critical incidents, ensuring our internal IT is promptly informed. With pre-established measures, we can act quickly to fend off threats. We benefit from Sophos MDR in several areas: Efficient threat detection: Attacks are detected and analyzed in real-time, allowing for an immediate response. Collaboration with the IT team: Our internal IT can quickly respond to instructions and take action in critical situations to ensure security. Protection against cyberattacks: We have been able to fend off attacks at the last moment multiple times, protecting us from potential damage. Relief for the IT team: With the support of the Sophos MDR team, we can focus on other strategic tasks while ensuring the security of our systems. Improved compliance: Adhering to security standards becomes easier, helping us maintain a 100% health check status and meet insurance requirements. Overall, we benefit from Sophos MDR by strengthening our security strategy, minimizing risks, and maintaining operational efficiency without compromising productivity. ### 17. On-Premise Option, but Cost and Performance Need Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Sophos MDR?** The possibility to have on-premise solution **What do you dislike about Sophos MDR?** This solution is no longer cost-effective and performance are not good **What problems is Sophos MDR solving and how is that benefiting you?** Initially SOPHOS MDR was good and performing well but after some time we realize that other MDR could improve the service. ### 18. The support provided by Sophos MDR Team is top notch **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Sophos MDR?** Sophos MDR integrates with the existing infrastructure and Office 365 seamlessly. The morning and response from Sophos MDR Support Team when a threat is detected is top notch. The Sophos Central portal is easy to use and provides excellent insights and all Sophos products and services are managed from Single Pane of Glass environment. Our onboarding was easy and fast. **What do you dislike about Sophos MDR?** None as of now. Our experience with MDR has been excellent till now. **What problems is Sophos MDR solving and how is that benefiting you?** Being an educational institution, we were quite concerned regarding the security of our desktops and servers. Our old endpoint solution could not prevent a ransomware attack on one of our file server. Since the deployment of Sophos MDR and Firewall, we have not had any serious cybersecurity incident. ### 19. MDR solution for organizations with little or no staff in Cybersecurity Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro D. | Ciberseguridad, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Sophos MDR?** The alerts and alarms are truly clear, descriptive, and get straight to the point of what was happening, how it was stopped and contained, but above all how the threat was isolated. Something really useful are the recommendations they add to complement the solution. **What do you dislike about Sophos MDR?** So far, we don't have anything that displeases us; the truth is that we have been getting to know it and learning to take advantage of everything it offers us. **What problems is Sophos MDR solving and how is that benefiting you?** The fact of not having much staff, MDR gives us visibility and filters us with those who are currently suffering an attack or threat. ### 20. Efficient and Responsive MDR Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Tanmay A. | Technical Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Sophos MDR?** Sophos MDR is easy to use and set up. It works in the background all the time to watch for any threats, and the support team is always ready to help. It keeps our systems safe without us having to worry about security all the time **What do you dislike about Sophos MDR?** We haven’t encountered any major drawbacks. The service has been reliable and effective in protecting our environment **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR continuously monitors our systems and responds immediately to any suspicious activity, ensuring our network stays secure and letting us focus on business without worrying about cyber threats. ### 21. Excellent threat response with full consideration of customer needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Sophos MDR?** The service offers an extremely high level of security for emergencies. In potentially threatening situations, the team provides in-depth analysis of the situation. Availability is guaranteed 24/7 and response times are excellent. The answers are always very detailed and helpful. Specific advice and recommendations are given. The contact is always friendly and all cases can be easily viewed through the user interface. The implementation in the company was very simple and quick. A case is reviewed until it can be ensured that there is no danger. **What do you dislike about Sophos MDR?** There are no real disadvantages to using it. **What problems is Sophos MDR solving and how is that benefiting you?** Our industry offers a very attractive target for cyber criminals. Therefore, it is extremely reassuring to have such a reliable partner by your side. We receive detailed advice and information on cases. We could not utilize this level of professional expertise within our company. ### 22. Proactive MDR **Rating:** 5.0/5.0 stars **Reviewed by:** Mauricio P. | Infraestructuras y servidores, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Sophos MDR?** The teams of our collaborators are always safe and protected in real time. **What do you dislike about Sophos MDR?** That it blocks many things for me, but I can inform the IT area, they evaluate it and release it if it is productive. **What problems is Sophos MDR solving and how is that benefiting you?** We no longer worry as we used to because the installed agents are responsible for monitoring and informing the administrators to take the appropriate actions in case any risk arises. ### 23. MDR is a 24/3365 security team for any small/mid sized business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Sophos MDR?** Love having the MDR team react to and respond to detected events and odd behavior. It is amazing how quick a real person jumps in and reviews issues. Having the ability to let them access or isolate suspected issues is amazing! Very easy to use and implement. Support is very responsive. **What do you dislike about Sophos MDR?** It is great, I cannot think of a negative. **What problems is Sophos MDR solving and how is that benefiting you?** Small and mid sized businesses typically do not have the experts or 24x7 staff to watch for and respond to security issues. MDR solves this by detecting and responding, and with real experts. It is extremely time saving to have an expert review and take action before most other solutions would have alerted, and comforting instead of wondering if an alert was a real threat. ### 24. User review on Sophos MDR **Rating:** 5.0/5.0 stars **Reviewed by:** Rogen G. | IT Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Sophos MDR?** What i like the most for Sophos MDR have a friendly interface and easy to use features. in addition their support team have timely response when it comes to notifying admin user when there's animalities in the network. **What do you dislike about Sophos MDR?** i couldn't tell any thing bad about this product so far **What problems is Sophos MDR solving and how is that benefiting you?** One time there's a suspected virus incident occur in one our user machine, Sophos MDR immediately stopped the virus from our network to spread. it gives us a time to do other task as well, while Sophos MDR provides security to our network. ### 25. Sophos Review 2025 **Rating:** 4.5/5.0 stars **Reviewed by:** Kashif C. | Deputy Manager Information Security, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Sophos MDR?** Sophos is a powerful tool for advance threats detection and remediation. Its easy to implement and integrating with endpoint devices, I am Admin and use this product on daily basis and it like their customer support services. **What do you dislike about Sophos MDR?** sometimes Sophos did not cleanup all malware and require manual cleanup, it may be for user notification that we need to remove this file. **What problems is Sophos MDR solving and how is that benefiting you?** By installing Sophos on all my devices, it helps me monitor all the threats on single dashboard and send me alert emails accordingly. ### 26. Sophos MDR:Robust 24/7protection with some performance Trade-Offs **Rating:** 5.0/5.0 stars **Reviewed by:** SUMITHARA S. | Sales Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Sophos MDR?** Sophos MDR provides around the clock monitoring by a team of security experts. The ability to contain threats within minutes is always consistent . The response team was incredible, The MDR team can Neutralize a threat before even an organization finds it . **What do you dislike about Sophos MDR?** The Sophos agent (Especially when using with Intercept x with MDR) is a resource heavy and can noticeably slow down endpoints particularly during scans or updates . **What problems is Sophos MDR solving and how is that benefiting you?** IT team is bombarded with constant alerts from Endpoint, Firewall and other tools ... But Sophos MDR filters out the noise and investigates, validates threats, this help IT team to reduced alert fatigue and missed real threats . ### 27. Performance and added value of Sophos MDR in corporate environments **Rating:** 5.0/5.0 stars **Reviewed by:** Francisco A. | Information Security Manager (CISO), Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Sophos MDR?** The most useful aspect of Sophos MDR is that it provides 24/7 monitoring, detection, and responses, managed by a technical team that acts quickly in the event of incidents. Even if our analysts are not available, they act very quickly if a threat is detected, helping to prevent interruptions, information loss, or damage to reputation. The response time is really quite fast. **What do you dislike about Sophos MDR?** Certainly based on my experience and with what I am currently looking for, I do not have any unfavorable opinion at this moment, maybe later I will. **What problems is Sophos MDR solving and how is that benefiting you?** So far I have no identified problems ### 28. Managed Service at its Best **Rating:** 5.0/5.0 stars **Reviewed by:** Firoz B. | Head- Business & technologies, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Sophos MDR?** The Service and the Report of Action what they take Once the action has been taken. They have Multiple steps if action to reach customer and also to avoid any further vulnerabilities spread in environment. ease of Integration customer support and Ease of use are best **What do you dislike about Sophos MDR?** Nothing Much to dislike but If we can add Quarterly training would be Best **What problems is Sophos MDR solving and how is that benefiting you?** Any Attack which happens to Network after Office hours is been taken care by team this is best as this give a Peace of Mind that someone is taking care of the network ### 29. Good virus protection with a strong MDR team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Sophos MDR?** I particularly like the proactive response of the MDR team. As soon as a threat becomes even slightly noticeable, a ticket is immediately created to address the issue. For threats with a "High" value, a phone call/chain of calls is immediately triggered. If you have a potential "False-Positive," you can involve the MDR support. They check and analyze and then provide recommendations. **What do you dislike about Sophos MDR?** The knowledge bases are sometimes quite difficult to understand. Unfortunately, they are only available in English and Chinese. If a client has been deleted from the Central Cloud, it does not automatically re-register, even if the endpoint is still installed. Once out = out. Thus, the tamper protection password is gone, and you have to fumble around awkwardly until you can uninstall and reinstall Sophos. **What problems is Sophos MDR solving and how is that benefiting you?** We have been looking for a SOC and Sophos MDR offers a cost-effective alternative here. ### 30. True partnership you can trust **Rating:** 5.0/5.0 stars **Reviewed by:** James B. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Sophos MDR?** Onboarding was straightforward and sensible. The MDR representatives are always effective communicators and make the process, whether initial or ongoing, very easy. **What do you dislike about Sophos MDR?** I have no complaints. This product is effective, easy to use, and give me peace of mind. **What problems is Sophos MDR solving and how is that benefiting you?** We are a single man IT department, so MDR give me a partner to ensure security and protection. ### 31. Reliable MDR service with excellent analyst support and fast response **Rating:** 4.5/5.0 stars **Reviewed by:** Felix G. | IT Director, Enterprise (> 1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Sophos MDR?** Sophos MDR provides 24/7 monitoring and real-time threat detection backed by a skilled analyst team. The alerts are clear and actionable, which helps us respond quickly. Integration with other Sophos products creates a seamless experiences and improves overall visibility. **What do you dislike about Sophos MDR?** Initial setup required a lot of tuning to reduce false positive, and incident response can occasionally be slower during peak times. Some integrations with third-party tools are limited and would benefit from wider compatibility. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR helps us address the lack of internal resources to monitor and respond to threats 24/7. Their team fill that gap with expertise and proactive incident response, reducing our exposure to advanced attacks and improving our overall security posture without needing to scale our own SOC team. ### 32. Caster Sophos Usage **Rating:** 5.0/5.0 stars **Reviewed by:** James P. | Director of Information Systems, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Sophos MDR?** To us it is fully automated. We had and issue and they immediately removed the PC from the network and quarantined it. Informed us they were cleaning the device of an infection. Cleaned it and returned it to production. **What do you dislike about Sophos MDR?** Getting ahold of your sales rep is sometimes a little hard or if they changed even harder. **What problems is Sophos MDR solving and how is that benefiting you?** Our end point devices are being monitored. Like many companies we do not have the manpower to do this ourselves effectively. ### 33. Sophos MDR has been great for my organization **Rating:** 5.0/5.0 stars **Reviewed by:** Luke M. | Director of Information Technology, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Sophos MDR?** As a Director of IT, knowing that a dedicated team is actively hunting, investigating, and neutralizing threats in real time without waiting for alerts to escalate means i can focus on strategic initiatives rather than constantly firefighting. **What do you dislike about Sophos MDR?** While the monthly and weekly reports (e.g., Sophos MDR Enterprise Monthly Report) provide detection summaries and MITRE ATT&CK mappings, they appear to lack deeper context or executive-level insights that could help you communicate risk posture more effectively to stakeholders. **What problems is Sophos MDR solving and how is that benefiting you?** 1. 24/7 Threat Monitoring and Response 2. Reduced Dwell Time and Alert Fatigue 3. Integration with Broader Security Stack 4. Incident Response Readiness Benefits 1. Operational Efficiency and Focus 2. Improved Security Posture 3. Real time threat containment 4. Customizable Threat Hunting ### 34. One stop shop. Sophos cannot be wrong. It protects you 24x7 **Rating:** 5.0/5.0 stars **Reviewed by:** jas m. | Sr system admin, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Sophos MDR?** This product is a one stop shop, offering everything from MDR/NDR to firewalls and antivirus solutions. The sales team and customer support are exceptional." **What do you dislike about Sophos MDR?** There nothing that i can think of, when Sophos let me down **What problems is Sophos MDR solving and how is that benefiting you?** With their team constantly analyzing activity across our environment, we no longer worry about missing critical alerts or delayed responses. It’s improved our security operations and freed up internal IT to focus on strategic priorities instead of chasing false positives. ### 35. Advanced protection in real-time **Rating:** 5.0/5.0 stars **Reviewed by:** Vivek S. | Network Operations Center Trainee Engineers, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Sophos MDR?** What I like about Sophos MDR is ease to use and implement, that it provides a real-time alerts and also actionable guidance. It can be 24/7 monitoring with powerful threat protection for the network, and they provide 24/7 support **What do you dislike about Sophos MDR?** What I dislike about Sophos MDR they have not flexibility with third party security tool and many industries working on hybrid environment but the Sophos not integration with non-Sophos products. Ease of integration for continuous security operations. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR resolved the packet filtering, investigates and enhances incident response, prioritizes based alert send for the user and administration. Also, Sophos MDR is threat hunting. ### 36. Great partner that help you 24/7 **Rating:** 4.5/5.0 stars **Reviewed by:** Paolo T. | System and Network administrator & IT Security, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Sophos MDR?** it's a team of cybersecurity that keep the eyes on your infrastructure 24/7 **What do you dislike about Sophos MDR?** support is only in english. In my opinion this it's a little gap to close **What problems is Sophos MDR solving and how is that benefiting you?** The team keep investigating 24/7 about suspiciuos behaviour in our infrastructure. They resolved lot of issue every day, from easy to critical. ### 37. Sophos MDR provides peace of mind, but modify settings if you handle government data. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Sophos MDR?** Sophos MDR provides 24/7 monitoring of devices, which feels like a must have. Their response team has been easy to work with and helped us reduce false positive alerts so they can focus on the real threats. It was easy to implement in our environment and start getting visibility into threats. **What do you dislike about Sophos MDR?** We handle DoD information, and there are several settings of Sophos MDR that had to be tweaked to be compliant with government regulations. Sophos is not currently FedRAMP moderate. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR provides 24/7 monitoring. I no longer have to worry about having my laptop on me all the time, when I can get a phone call and have the MDR team take the response actions I require. ### 38. Sophos MDR **Rating:** 4.5/5.0 stars **Reviewed by:** Ankur D. | Presales, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Sophos MDR?** In my company scenario Sophos Endpoint Protection application control policies restrict the to use unauthorized applications. Behavioral detection, deep learning, anti ransomware, file less attack protection, Sophos MDR provides our company with expert-led threat detection,allowing my company to focus on our production while maintaining robust cybersecurity defenses. integration is so easy.it help me to Remidiate threate in my network in daily use. **What do you dislike about Sophos MDR?** It work 24/7 so if i am not answer call they give me mail i did not like this. **What problems is Sophos MDR solving and how is that benefiting you?** It help me to stop rensomeware and protect my network from outsider's and improve may working. ### 39. Sophos MDR is a top notch product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2022 **What do you like best about Sophos MDR?** Sophos MDR is very easy to use and, since it resides in the same console as our other Sophos products, it's familiar in its layout. Having their team's eyes on our network elevates our level of confidence in our security. **What do you dislike about Sophos MDR?** The weakest point of Sophos MDR is the granular ability to quickly dive into details on machines and detections. Would be better to access them from the main page instead of going into different sections of the product for that info. **What problems is Sophos MDR solving and how is that benefiting you?** Lack of internal security resources. MDR allowed us to heavily step up our protections without additional hiring and at a good cost. The rollout was easy and we've saved a lot of time using it. ### 40. Proactive Cyber Defense Without the Overhead **Rating:** 5.0/5.0 stars **Reviewed by:** Gajendra J. | Network & Security Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Sophos MDR?** Expert-led 24/7 threat detection, investigation, and rapid response across all endpoints and environments. **What do you dislike about Sophos MDR?** Limited customization in reports and deeper integration with third-party tools would be helpful. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR helps us stay compliant with standards like SOC 2 Type 2 by offering around-the-clock monitoring, expert threat detection and response, and thorough incident reporting. This service minimizes the need for a large internal SOC team, speeds up our response to threats, and helps us keep a strong cybersecurity posture without a lot of internal resources. ### 41. Sophos MDR go for IT ;) **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Sophos MDR?** The average response time to an incident with Sophos MDR is 38 minutes. Since attackers also operate in globally organized 24/7 chains, it is all the more important to detect an attack or impact as quickly as possible and take action against it. **What do you dislike about Sophos MDR?** Only the price of the product needs to be improved. Everything else is flawless in my view. ;) **What problems is Sophos MDR solving and how is that benefiting you?** Only last week, we learned of a Sophos MDR case where the credentials of two users (username and password) were exposed or compromised. This was detected and reported by the Sophos Marketplace Integration Microsoft - Office 365 Management Activity. ### 42. Reliable, Intelligent Endpoint Protection with Sophos **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Sophos MDR?** Sophos offers a comprehensive suite of cybersecurity tools that are both powerful and relatively easy to manage. The centralized dashboard is intuitive, making it straightforward to monitor threats, manage endpoints, and enforce policies across the organization. **What do you dislike about Sophos MDR?** Reporting features could be more customizable for specific compliance or audit needs and the pricing can be a consideration for smaller organizations, especially when adding additional modules. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR is helping us address several critical cybersecurity challenges, and the benefits have been substantial for our organization. Some of the problems solved by Sophos MDR include the lack of having a 24/7 threat monitoring and response, helping our team with overwhelming alert fatigue, lmited in-house security expertise and slow incident response. ### 43. Hassle Free MDR **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Sophos MDR?** We’ve been using Sophos MDR to manage around 100 endpoints, and it’s proven to be a practical solution. You get solid threat detection and response without the hefty price tag. It’s not flashy, but it does the job well. The setup was straightforward, and the service has been reliable. Alerts are clear, and the response team is quick to act when needed. For a mid-sized environment, it offers a good balance of coverage and cost. **What do you dislike about Sophos MDR?** One thing that could be improved with Sophos MDR is the level of customisation in alert handling. It is all quite generic. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR helps solve a key challenge for us: having limited in-house resources to monitor and respond to threats around the clock. It effectively extends our team, giving us access to security experts who can jump in when needed. ### 44. Really good MDR once you will get used to it. **Rating:** 4.0/5.0 stars **Reviewed by:** Patryk P. | Information Technology Infrastructure Engineer/ 2nd line IT helpdesk, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Sophos MDR?** Overall functionality is really good, and once you get used to it, it's easy to use. Switching to a different MDR was rather smooth and didn't cause many hiccups. Every day usage is easy. **What do you dislike about Sophos MDR?** At the beginning, the layout was a bit confusing. **What problems is Sophos MDR solving and how is that benefiting you?** controlling a number of spam emails and harmful webpages, for example. ### 45. Sophos MDR, a world-class product **Rating:** 5.0/5.0 stars **Reviewed by:** JAVIER U. | Computer science Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Sophos MDR?** The things I like most about the service are the response time, the platform management, the notification of potential risk vectors, and the ease of use of the platform. **What do you dislike about Sophos MDR?** I don´t dislike any aspect of it, I consider it to be a very complete tool. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR is addressing a technology platform management issue, providing management tasks we can trust, protecting our technology platform, and quickly delivering real-time information on what's happening in our facilities. ### 46. FOCUS ON MY COMPANY **Rating:** 5.0/5.0 stars **Reviewed by:** Javier P. | Ingeniero de soporte y ciberseguridad, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Sophos MDR?** The confidence and speed with which it detects and responds to us when there is an incident **What do you dislike about Sophos MDR?** Let there only be engineers who speak English **What problems is Sophos MDR solving and how is that benefiting you?** The main problem is the time that must be dedicated to threat hunting since they take care of that and one can focus on addressing the problems of the company where they work. ### 47. Excelent performance by MDR **Rating:** 5.0/5.0 stars **Reviewed by:** Amaranton Baltazar L. | Certified IT Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Sophos MDR?** One of the most powerful tools in the catalog is Sophos for endpoint protection. It offers significant benefits not only for end users but also for implementers, thanks to its simplicity and the high level of visibility it provides to administrators. **What do you dislike about Sophos MDR?** The price is some cases is unreachable for some clients is the only thing that i dislike from this solution **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR helps my clients achieve better security outcomes than Intercept X Advanced alone. Its AI capabilities address continuity challenges, while also helping my company attract new clients and upgrade existing licenses. ### 48. The Best MDR/XDR Service I've ever used. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Sophos MDR?** It works in near real time - there have been a couple of instances where some low level threats were discovered within seconds of execution. These threats, while low level, could have opened the door to something potentially disastrous. The ease of which these threats were communicated to myself and my team is also fantastic, along with simple to follow remedy instructions. In addition, the response time when communicating with Sophos is fantastic - it's within an acceptable time frame and is always insightful. Other things to consider: ease of use on a daily basis is phenomenal - the portal is simple to navigate and to make changes with, the end user experience is simple to understand, and any changes can be made from an admin perspective with ease. I truly am pleased with this product, and look forward to a strong partnership for years to come. **What do you dislike about Sophos MDR?** There really is nothing I dislike about this product - it does everything I need, at the speed I need, with a level of professionalism that is second to none, and does so for an affordable cost. It's an easy yes for me. **What problems is Sophos MDR solving and how is that benefiting you?** It adds a very strong layer of security protection that a three person IT team doesn't necessarily have the time for on a full time basis. It's like having a whole security team at your disposal for a fraction of the cost. For a SMB like us, this protection is worth its weight in gold. A true godsend in this regard. ### 49. The SOC team ensures active threat detection and response 24/7. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Sophos MDR?** - 24/7 Monitoring & Support: Round-the-clock monitoring by an experienced security team. - Fast Response Times: Threats are not only detected but also actively contained and eliminated. - Relief for Internal IT Teams: Sophos takes over threat detection and response, allowing internal teams to focus on other tasks. - Expert Analysis: Access to security experts who analyze and assess complex attacks. - Integration: Easy integration into the existing Sophos system landscape. **What do you dislike about Sophos MDR?** High dependency on the Sophos ecosystem, full functionality only with additional Sophos products **What problems is Sophos MDR solving and how is that benefiting you?** Lack of capability or personnel structure to respond to complex cyber threats around the clock. Sophos MDR offers the complete service here. ### 50. Sophos MDR provides an overall good value and ease of use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Sophos MDR?** Sophos MDR team is great at determining what issues need to be escalated to the customer for further input and what issues can be handled in the background without interrupting the customer's other job duties. **What do you dislike about Sophos MDR?** Reporting options are a bit weak, the ability to create more granular reports would be nice. Seeing more native integrations would be a plus, but the marketplace options do grow over time. A more customizable dashboard would also be an appreciated feature. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR helps our business in monitoring the status of a security posture across multiple products and data points so our internal team can focus their attention on other business needs. ## Sophos MDR Discussions - [In terms of security, does Sophos give a complete protection against virus and malware?](https://www.g2.com/discussions/26270-in-terms-of-security-does-sophos-give-a-complete-protection-against-virus-and-malware) - 1 comment, 1 upvote - [What is a threat response software?](https://www.g2.com/discussions/what-is-a-threat-response-software) - 1 comment - [View Sophos MDR pricing details and edition comparison](https://www.g2.com/products/sophos-mdr/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+22%3A53%3A05+-0500&secure%5Bsession_id%5D=535b872a-e865-46dd-b2f9-74b2edf5e6f2&secure%5Btoken%5D=cb6e654b1d6e08d64a3b28335787d4f3882d2388d742b9ac217e3a9f94afd99a&format=llm_user) ## Sophos MDR Integrations - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) - [Adlumin](https://www.g2.com/products/adlumin/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [Cisco Meraki](https://www.g2.com/products/cisco-meraki/reviews) - [ConnectWise Automate](https://www.g2.com/products/connectwise-automate/reviews) - [FortiGate-VM NGFW](https://www.g2.com/products/fortigate-vm-ngfw/reviews) - [FortiManager](https://www.g2.com/products/fortimanager/reviews) - [Google Security Operations](https://www.g2.com/products/google-security-operations/reviews) - [LogRhythm SIEM](https://www.g2.com/products/exabeam-logrhythm-siem/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Defender for Identity](https://www.g2.com/products/microsoft-defender-for-identity/reviews) - [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) - [Palo Alto Networks Next-Generation Firewalls](https://www.g2.com/products/palo-alto-networks-next-generation-firewalls/reviews) - [Rapid7 Next-Gen SIEM](https://www.g2.com/products/rapid7-next-gen-siem/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [SonicWall Next Generation Firewall](https://www.g2.com/products/sonicwall-next-generation-firewall/reviews) - [Sophos Central](https://www.g2.com/products/sophos-central-2022-06-17/reviews) - [Sophos Email](https://www.g2.com/products/sophos-email/reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) - [Sophos Firewall](https://www.g2.com/products/sophos-firewall/reviews) - [Sophos Intercept X](https://www.g2.com/products/sophos-sophos-intercept-x/reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) - [TrendAI Vision One](https://www.g2.com/products/trendai-vision-one/reviews) - [TrendAI Vision One - Endpoint Security](https://www.g2.com/products/trendai-vision-one-endpoint-security/reviews) - [Veeam Data Cloud for Microsoft 365](https://www.g2.com/products/veeam-data-cloud-for-microsoft-365/reviews) - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - [VEEAM Recovery Orchester](https://www.g2.com/products/veeam-recovery-orchester/reviews) ## Sophos MDR Features **Platform Features** - 24/7 support - Proactive report alerts - Application control - Proactive threat hunting - Rapid response time - Customizeable reports - Managed Services **Automation Capabilities** - Automated remediation - Automated investigation - AI Agents ## Top Sophos MDR Alternatives - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - 4.8/5.0 (886 reviews) - [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) - 4.7/5.0 (276 reviews) - [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) - 4.7/5.0 (257 reviews)