Sravya J.
SJ
Sravya J.
IT Analyst
Small-Business (50 or fewer emp.)
"Revolutionized Threat Detection with Advanced AI and ML to secure from advanced threats"
5/5
What do you like best about Sophos Endpoint?

What I like most is its advanced capabilities of using AI and ML for threat detection, for discovering the various new threats that were not visible in the past 5 - 6 years. Our organization's security posture has increased by 75% compared to previous years and making it more compliance-ready. I don't check the report more often due to its capabilities. The customer support I received during the escalation is appreciable. The central dashboard visibility is easy to use to find the treats. Review collected by and hosted on G2.com.

What do you dislike about Sophos Endpoint?

At first, I found some features a bit complex to understand during my initial use of the implementation. However, over time, I became much more familiar with the features and how they integrate. The pricing is also somewhat competitive compared to other vendors. Review collected by and hosted on G2.com.

SC
Sheng c.
Business Solution Analyst
Mid-Market (51-1000 emp.)
"Sophos is an easy to use endpoint protection suite!"
4/5
What do you like best about Sophos Endpoint?

I appreciate the easy-to-use interface in Sophos Central for managing endpoints. It makes the administration process intuitive because everything is laid out very clearly and consistently across all modules. This uniformity enhances the user experience and makes navigating through different functionalities straightforward. Additionally, I found the migration from on-prem management to Sophos Central to be very smooth, which was crucial for an efficient transition in our operations. These aspects make Sophos Endpoint a valuable tool in my company's endpoint and email protection efforts. Review collected by and hosted on G2.com.

What do you dislike about Sophos Endpoint?

I find it challenging to diagnose issues when certain peripherals are blocked or when there's unexplained data loss with Sophos Endpoint. It's often unclear what exactly is causing these blocks, and the logs provided are not always helpful in resolving these issues. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Enterprise (> 1000 emp.)
"Intercept X is a robust multi-tool of security"
5/5
What do you like best about Sophos Endpoint?

The reporting makes it easy to spot weak points and demonstrate value to leadership. When I need help, both the support forums and technical support are knowledgeable and genuinely helpful. Overall, the product feels like it includes a little bit of everything. If you have more specific requirements, you can add additional, more robust features to address those needs. Even without that, you’re typically able to handle the standard endpoint protection tasks and then layer in some lighter coverage for other security needs, like DLP and similar areas. Review collected by and hosted on G2.com.

What do you dislike about Sophos Endpoint?

Some alerts don’t provide a clear remediation path and end up leaving me searching the web for solutions and next steps. This doesn’t seem unique to our organization, either. A simple search like “What does X mean - Sophos” often turns up multiple forum threads from others trying to decipher what action to take, because the standard Sophos support forums and articles tend to offer similarly cryptic guidance—or sometimes no guidance at all. Review collected by and hosted on G2.com.

MB
Mohammad B.
Head of Sales and Operations
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Outstanding Experience from Start to Finish"
5/5
What do you like best about Sophos Endpoint?

What I appreciate most about Sophos Endpoint Security is Sophos Central, which allows us to manage all our devices through a single cloud console. The dashboard offers clear visibility, making it easy to monitor threat alerts and benefit from synchronized security. The user-friendly, cloud-based dashboard further enhances the overall experience. it integrates with all third party. As a support vendor we use end point several times in day to check daily dashboards Review collected by and hosted on G2.com.

What do you dislike about Sophos Endpoint?

Many people mention that Sophos Endpoint has high CPU usage and that the initial implementation can be a drawback. However, I disagree with this assessment. In my experience, these issues may only arise in much larger networks, perhaps those with more than 3,000 to 5,000 users. Generally good support from sophos team, sometimes it may vary depends on issues. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy to Configure and Works Great with Sophos Central and Sophos XG"
5/5
What do you like best about Sophos Endpoint?

It’s easy to configure and works great with Sophos Central and the Sophos XG firewall. Setting up policies is straightforward, and the overall configuration process is simple. Review collected by and hosted on G2.com.

What do you dislike about Sophos Endpoint?

Installing or removing Sophos on a Mac is one of the most exhausting things to do. If Tamper Protection is enabled and the device hasn’t been active for 90 days, there’s no real way to fix it besides calling Sophos. The support person uses some kind of script, and their Sophos removal tool is useless on Mac. Review collected by and hosted on G2.com.

PM
pawan m.
Technical Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"A Reliable Shield That Simplifies Security Management"
5/5
What do you like best about Sophos Endpoint?

What I appreciate most about Sophos Endpoint is its consistency and control. The centralized management through Sophos Central makes it incredibly easy to monitor all devices, apply policies, and respond to threats instantly. The platform runs smoothly in the background without slowing down systems, which keeps employees productive. Review collected by and hosted on G2.com.

What do you dislike about Sophos Endpoint?

Honestly, there isn’t much to dislike. The only minor area of improvement would be faster initial sync during first-time deployments, but that’s a one-time step. Once it’s up and running, it’s extremely reliable and rarely needs manual intervention. The positives far outweigh this small setup delay. Review collected by and hosted on G2.com.

NAGARAJU N.
NN
NAGARAJU N.
Director
Information Technology and Services
Small-Business (50 or fewer emp.)
"Sophos Intercept X: Powerful AI Security and Seamless Device Management"
5/5
What do you like best about Sophos Endpoint?

One of the best things about sophos end point is sophos intercept X technology i.e anti ransomware and exploit prevention features and integrated AI Technologies.

Also, a user can manage all endpoints, firewalls and mobile devices from a single pane of glass.

synchronized security is one of the best features when we pair firewall with endpoints to share threat intelligence in Realtime manner. Review collected by and hosted on G2.com.

What do you dislike about Sophos Endpoint?

Issues are common with any advanced AV/EDR vendors same with Sophos i.e limited customization and also few users mentioned they see performance impact though it is a lightweight agent. Review collected by and hosted on G2.com.

LM
Liam M.
ICT Support Officer
Mid-Market (51-1000 emp.)
"Effortless Deployment and Robust Features Make Management a Breeze"
5/5
What do you like best about Sophos Endpoint?

I like the fact that we're able to easily deploy it across a variety of devices and the management dashboard in Central being easy to use and navigate, as well as features like peripheral and app management. Review collected by and hosted on G2.com.

What do you dislike about Sophos Endpoint?

Nothing I dislike, but sometimes I find the UI especially around policies a bit tricky to navigate, especially when doing something like adding a new exemption. The save button isn't in what I what consider a "normal" place i.e. bottom right hand of the screen. Review collected by and hosted on G2.com.

S
Shivappa .
Senior Network Security Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Strong Security and Easy-to-Use Endpoint Protection"
5/5
What do you like best about Sophos Endpoint?

Sophos Endpoint provides strong protection against malware, ransomware, and advanced cyber threats. The centralized management through Sophos Central makes it easy to monitor and manage endpoints from a single dashboard. Its AI-powered threat detection, anti-ransomware capabilities, and seamless integration with Sophos Firewall help improve overall security posture and simplify administration. Review collected by and hosted on G2.com.

What do you dislike about Sophos Endpoint?

There is no product or service I dislike. Review collected by and hosted on G2.com.

JM
Joseph M.
IT Support Technician
Mid-Market (51-1000 emp.)
"Dependable Endpoint Security that works"
4.5/5
What do you like best about Sophos Endpoint?

Sophos Endpoint has been very reliable and doesn’t slow systems down, even on older machines. The threat detection is strong, and once the initial setup and policies are done, it runs smoothly with very little maintenance. The dashboard gives a clear view of alerts and device status, which makes it easy to keep everything secure without constant hands-on work. Review collected by and hosted on G2.com.

What do you dislike about Sophos Endpoint?

The interface could be a bit more intuitive, especially for new admins who are learning the layout. Some alerts can be repetitive until you fine-tune the policy settings, but after adjusting those, it’s much easier to manage. Overall, it’s been dependable and performs consistently. Review collected by and hosted on G2.com.