---
title: SONAR Reviews
meta_title: 'SONAR Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 140 reviews by the users' company size, role or industry
  to find out how SONAR works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 140
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Distribution
  url: https://www.g2.com/categories/distribution
---

# SONAR Reviews
**Vendor:** SONAR  
**Category:** [Freight Management Software](https://www.g2.com/categories/freight-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 140
## About SONAR
SONAR is the world’s leading freight forecasting platform, trusted by industry leaders to deliver unparalleled insights into the global freight economy. As one of the only solutions providing a complete and reliable view of every mode—trucking, rail, ocean, and air—SONAR empowers you to make smarter, faster decisions. With 93% of its data exclusive, SONAR goes beyond standard market tools, offering real-time intelligence derived from millions of freight tenders, ELDs, fuel transactions, shipping bills, and more. Gain access to the most comprehensive dataset available, allowing you to track rates, demand, capacity, weather, seasonality, and countless other market drivers. Whether you’re a broker, carrier, shipper, or supply chain professional, SONAR transforms complex data into actionable insights, helping you benchmark performance, manage risk, and outpace the competition. Stay ahead with SONAR’s cutting-edge tools and confidently navigate the ever-changing freight landscape. SONAR isn’t just a platform—it’s your competitive edge in the freight and logistics industry. Experience the power of real-time analysis and unlock unprecedented visibility into your supply chain like never before.



## SONAR Pros & Cons
**What users like:**

- Users praise SONAR for its **comprehensive macro-economic insights** , enhancing decision-making for transportation and freight analysis. (18 reviews)
- Users commend SONAR&#39;s **excellent customer support** , noting prompt responses that simplify problem-solving and implementation. (14 reviews)
- Users appreciate the **ease of use** of SONAR, highlighting straightforward implementation and a user-friendly interface. (14 reviews)
- Users value the **unmatched data quality and variety** in SONAR, along with its ease of use and excellent features. (12 reviews)
- Users value SONAR for its **comprehensive macro-economic insights** , enhancing their decision-making with real-time data analytics. (10 reviews)
- Helpful (9 reviews)
- Data Accuracy (7 reviews)
- Real-Time Updates (6 reviews)
- User Interface (6 reviews)
- Analytics (5 reviews)

**What users dislike:**

- Users express concern over **data inaccuracy** , impacting their confidence in SONAR&#39;s benchmarking capabilities. (7 reviews)
- Users find the **complex usability** of SONAR challenging, leading to confusion and difficulty in navigating the platform. (6 reviews)
- Users express concerns over **inaccurate rates** in SONAR, leading to confusion and lack of confidence in the results. (6 reviews)
- Users desire more **integrated features** in SONAR for efficiency and ease, particularly for shipping complexities and data accessibility. (6 reviews)
- Users find SONAR&#39;s **complexity overwhelming** , often getting lost in its vast array of data and analytics options. (5 reviews)
- Users feel that **improvement is needed** in making insights actionable and simplifying frequent updates and chart navigation. (5 reviews)
- Users struggle with **inadequate search functionality** , making it hard to find specific data like ticker symbols and rates. (5 reviews)
- Learning Curve (5 reviews)
- Data Accuracy (3 reviews)
- Users struggle with **difficult navigation** , making it hard to find data sets and carry out searches efficiently. (3 reviews)

## SONAR Reviews
  ### 1. Great customer support and product knowledge base

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ernie B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2024

**What do you like best about SONAR?**

I've had a genuinely positive experience using FreightWaves SONAR, particularly due to the level of support and the practical insights it offers into the freight market. From the get-go, the support team stood out for their responsiveness and eagerness to help, making the initial learning curve much smoother than expected.

What impresses me most about SONAR is its ability to demystify the macroeconomics of the trucking market. The platform provides a clear, concise view of market conditions, which has been instrumental in my decision-making process. It's not just about having access to data; it's about getting precise, relevant information that's actually applicable to my day-to-day operations.

**What do you dislike about SONAR?**

There are some issues with the new UI that the product team is aware of and fixing

**What problems is SONAR solving and how is that benefiting you?**

What impresses me most about SONAR is its ability to demystify the macroeconomics of the trucking market. The platform provides a clear, concise view of market conditions, which has been instrumental in my decision-making process. It's not just about having access to data; it's about getting precise, relevant information that's actually applicable to my day-to-day operations.

  ### 2. It was amazing. On-boarding was one of the best and team members are engaged and helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shelly L. | Director of Logistics, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about SONAR?**

Love the all the information that is at your fingertips. Also love the new RFP tool that helps companies to input lots of lanes and get results that can drive decisions.

**What do you dislike about SONAR?**

Would love the platform to have LTL information

**What problems is SONAR solving and how is that benefiting you?**

Gives us quick information that allows our team to make informed decision in the ever changing market place.

  ### 3. Very Insightful in Real Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cory  M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 03, 2024

**What do you like best about SONAR?**

The tender and rejection data on a macrolevel, regional level, and lane level are very impactful to making decisions not only for our assets, but also for 3rd party carriers.  It allows for us to see what's happening in the marketplace much eralier in the process than other providers that have market data.

**What do you dislike about SONAR?**

SONAR is still building out their pricing tools.  We feel like others that offer pricing guidance are more in line with what we are seeing in the marketplace.

**What problems is SONAR solving and how is that benefiting you?**

Letting us know where the hot/cold freight markets are so we can deploy our assets accordingly, and prepare for 3rd party carriers increasing their rates.

  ### 4. Its been great to track rates and get a read on the current market tends across the US

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about SONAR?**

Quick rates, market trends, customer service

**What do you dislike about SONAR?**

Ease of integration. SONAR's rates are not inline with DAT which is a little concerning

**What problems is SONAR solving and how is that benefiting you?**

Finding truckload rates

**Official Response from Danielle Roberts:**

> ​Thank you for leaving us a review! We're happy to hear you're enjoying SONAR. Our team works hard to provide great service, and your feedback means a lot to us!

  ### 5. Great tool, but has a limited perspective on the market.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mike B. | Young Executive Committee, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2024

**What do you like best about SONAR?**

The visuals that you can manipulate and setup however you're trying to abosrbe the date. Easy to use!

**What do you dislike about SONAR?**

The limited perspective on the TL market.

**What problems is SONAR solving and how is that benefiting you?**

Understanding the market. Sharing visuals on both import and domestic data points.

  ### 6. Valuable Market Insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2024

**What do you like best about SONAR?**

I like that there are always fresh new tickers to see new market data presented in easy to digest ways.

**What do you dislike about SONAR?**

I don't currently have any dislikes - they have done a great job.

**What problems is SONAR solving and how is that benefiting you?**

SONAR helps to bridge the visibility and informational gaps. Customers appreciate that we can offer insight into challenges that have largely been invisible.

  ### 7. Sonar has helped me become a better professional

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe T. | Carrier Sale Represenative, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 19, 2022

**What do you like best about SONAR?**

Using the compiled data to get the best rates for the carriers and customers, being a 3PL broker that is very crucial

**What do you dislike about SONAR?**

I dont like anything about Sonar, all the tools internally are super helpful

**What problems is SONAR solving and how is that benefiting you?**

My data on the rates that I use on a daily basis

  ### 8. Valuable tool for monitoring all markets and great customer service/communication

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about SONAR?**

Market insights, spot/contract capabilities, further development of the platform always in the works. East of use.

**What do you dislike about SONAR?**

The cost and no tanker market information

**What problems is SONAR solving and how is that benefiting you?**

solving what lanes and FOB/destination pairs work best when presented with multiple options

  ### 9. Quick, Organized and Relevant Data

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about SONAR?**

Quick accessible high level data points to help show industry trends

**What do you dislike about SONAR?**

Better explanation and tutorial on use of Display and Studies

**What problems is SONAR solving and how is that benefiting you?**

Identify industry trends and be proactive rather then reactive in conversations.

  ### 10. Welcome Upgrades

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2024

**What do you like best about SONAR?**

The datapoints that are tracked in SONAR are exactly what our team needs to keep our company educated on the current state of the market. We have a highy engaged operations department, so feeding them accurate data creates a positive feedback loop. Customer support has been fantastic. We've had two customer success managers in my tenure and both have been highly responsive and committed to our growth and success.

**What do you dislike about SONAR?**

The ticker symbols are a bit difficult to remember and search by. This makes usage a challange at times as you can't easily find what you're looking for on your own.

**What problems is SONAR solving and how is that benefiting you?**

Giving us insight into market movements and data points that influence the market.

  ### 11. Extremely useful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Collin C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about SONAR?**

Just as a good carpenter has a hammer. A good planner has SONAR.  Its the best in letting you know where prices stand in the current market. Even in unfamiliar lanes your able to know just where you should be.

**What do you dislike about SONAR?**

Nothing that I have come across. Everything is great overall.

**What problems is SONAR solving and how is that benefiting you?**

Its soliving the guessing game of what freight is moving for in certain areas. Making more money is the benefit.

  ### 12. Used SONAR to benchmark TL rates across different lanes in the US

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about SONAR?**

- user-friendly experience
- reliable trucking rates 
- good value for the price

**What do you dislike about SONAR?**

- highly manual process when doing multiple searchs
- it would be helpful to have a feature that allows mass data uploads

**What problems is SONAR solving and how is that benefiting you?**

SONAR allowed me to benchmark trucking rates and understand which lanes within my distribution network are a target for RFP

  ### 13. Useful tool for Day to Day

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2024

**What do you like best about SONAR?**

Timely rate updates give another perspective to the market when comparing vs DAT. Confidence factor also helpful.

**What do you dislike about SONAR?**

More robust flatbed data. I know the feature is new and should improve over time

**What problems is SONAR solving and how is that benefiting you?**

How to capture the best rates in the spot market on a daily basis. Benchmark our performance against contractual business.

**Official Response from Kelly Swan:**

> We pride ourselves in the timliness of our data, we're so glad we are a part of your day to day!

  ### 14. Sonar

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2024

**What do you like best about SONAR?**

Sonar has been easy to use for our company, we have used a multitude of the diagrams and data for training and day to day work.  the diagrams have easy to read explanations. we use them every day to go over the market data.

**What do you dislike about SONAR?**

the hardest part to me about sonar is the upload of multi lane spreadsheet in the market dashboard plus. i can never get the total amount of data back that i uploaded. there is always something wrong with it.

**What problems is SONAR solving and how is that benefiting you?**

its good to have another insight to data

  ### 15. Great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Taras G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2024

**What do you like best about SONAR?**

Sonar is a great intelligent tool that providing with comprehensive data in trucking area.

**What do you dislike about SONAR?**

A least helpfull is not be able atleast be atleast

**What problems is SONAR solving and how is that benefiting you?**

Helping to plan all logistics ways and predicting unusual circumstances

  ### 16. Sonar has simplified our pricing process with real time up to day and accurate data.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cori B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2024

**What do you like best about SONAR?**

I like the ease to use and the accurate data.

**What do you dislike about SONAR?**

I have found nothing to dislike at this time.

**What problems is SONAR solving and how is that benefiting you?**

Sonar is solving our problem of contract vs spot rates in lanes we had no previous data about.  This has enabled use to price lanes we normally were unsure about.

  ### 17. Sonar Customer Feedback--Ed Kern--Covenant Logistics, Inc.--12-7-2022

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edward K. | Vice President, Pricing and Network Strategy, Enterprise (> 1000 emp.)

**Reviewed Date:** December 07, 2022

**What do you like best about SONAR?**

Wealth of market and economic info and easy to navigate.

**What do you dislike about SONAR?**

No complaints.  Would like to see OTRI and RTRI info separated by hazmat versus non-hazmat and expedited versus solo.

**What problems is SONAR solving and how is that benefiting you?**

Do not have any active problem resolution requests.

  ### 18. See around corners in dynamic markets with SONAR .. or be blind without it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2024

**What do you like best about SONAR?**

SONAR helps me tremendously with explaining logistics decision making and provides support for significant logistics initiatives. SONAR helps me clarify the reason why for everything my logistics team is doing

**What do you dislike about SONAR?**

Obtuse and hard to learn for new users ..

**What problems is SONAR solving and how is that benefiting you?**

Logistics initiatives

  ### 19. Great Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2024

**What do you like best about SONAR?**

The great tools to look at intermodal data

**What do you dislike about SONAR?**

That does not allow to export in all the tools

**What problems is SONAR solving and how is that benefiting you?**

Getting data from overseas

  ### 20. The data SONAR provides is an excellent source of the trucking truth.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2023

**What do you like best about SONAR?**

The amount of data and different ways you can look at how individual markets or the market as a whole is trending. It is easy to identify and explain to shippers and carriers what the outlook is for their business and what to expect short term. The graphs and tables are easy to read and there are endless options of categories and indices to choose from depending on what's important to you!

**What do you dislike about SONAR?**

The system itself is a bit slow when opening new datasets / pages.

**What problems is SONAR solving and how is that benefiting you?**

SONAR is providing us another perspective outside of the other sources of intelligence we utilize. It is allowing us to provide real time insight to our customers which is resulting in stronger relationships through trust and transparency.

  ### 21. Great Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about SONAR?**

We are just getting going with Sonar, but the training and customer service has been fantastic.  The reports that we are able to set up and get access to quickly make finding the items you want to look at daily quick and efficient.  Jon, our customer success manager has been wonderful to work with and is very helpful.

**What do you dislike about SONAR?**

Excited for the new platform as the old one was a little slow.

**What problems is SONAR solving and how is that benefiting you?**

The ease at looking at pricing for contract rates and spot rates helps with quoting.  I also like to look at the rejection rates in areas and the freight coming out of that area to help with driver rates.

  ### 22. Excellent customer service and account management.  data is great

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2024

**What do you like best about SONAR?**

I like the live data on a day to day basis.  It really helps with sales people and market conditions

**What do you dislike about SONAR?**

Minimums always seem to be a bit off in my opinion in the Market Dashboard.  Alos being an international company, not have Canadian rates is a set back

**What problems is SONAR solving and how is that benefiting you?**

Day to day market pricing

  ### 23. One of the most complete platform for worldwide freight analysis

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2023

**What do you like best about SONAR?**

The Container Atlas App allows me to constantly monitor market trends to understand which routes are in greatest demand. 
There are a lot of useful macro-economic indicators to have a broader view of the market. Customer support is great.

**What do you dislike about SONAR?**

Reading the indices is not always easy, the units of measure and the indexing are not always clear. A clear methodology for calculating the index values ​​is missing (e.g. Ocean/Booking TEUs what is the primary source? How is the index calculated?).

**What problems is SONAR solving and how is that benefiting you?**

SONAR is able to give me a complete overview of the main market trends for all services, in a single platform, significantly reducing the time it takes to analyze the market.

  ### 24. Data driven. Relationship Based. The Bloomberg Terminal of Freight

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about SONAR?**

The availability of your Customer Success team is unparalleled. Kirk is the best in the business. He and his team are always available to assist. Also, they encourage feedback and ways to make Sonar better.

**What do you dislike about SONAR?**

Needs clearer "for dummies" tutorial to start

**What problems is SONAR solving and how is that benefiting you?**

Accurate forecasting, Bulk spot pricing. The new MD+ feature is fantastic as you can upload a file and immediately get the rate insight.

  ### 25. Great Data Source

**Rating:** 4.5/5.0 stars

**Reviewed by:** Elyse L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2023

**What do you like best about SONAR?**

Our company just acquired Sonar and I've really enjoyed the graphs and charts. A great visual to see the data in real-time.

**What do you dislike about SONAR?**

It would be nice to be able to share pages and data lanes amongst colleagues so that everyone didn't have to input on their own. That would be a real time saver.

**What problems is SONAR solving and how is that benefiting you?**

Deep dive rate analysis so that I have a visual for the market.

  ### 26. Sonar is a game changer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nicholas T. | Human Resources Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2023

**What do you like best about SONAR?**

Sonar has been a great tool for our company. They provide valuable insight into the market and follow through on promises, unlike other products we have used in the past!

**What do you dislike about SONAR?**

The biggest thing that I would say is that they don't have enough info on the flat bed market, I have heard this is in the works and improving.

**What problems is SONAR solving and how is that benefiting you?**

Sonar is very helpful in our pricing an analytics on the backend of our business. The have helped streamline our quoting process and that is extremely valuable in this tough market!

  ### 27. Single stop for FW-made and industry/macroeconomic metrics.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about SONAR?**

Single place for many data points needed to understand the freight marketplace and upstream macroeconomic drivers. Ability to create a variety of views, comparisons between different metrics, save and share views.

**What do you dislike about SONAR?**

The inability to customize colors, line/point thickness, have more control over the look and feel can be frustrating. The tool is currently very slow and sometimes will time out. Some elements of the UI are clunky and non-intuitive.

**What problems is SONAR solving and how is that benefiting you?**

My main problem to solve is in understanding the short- and long-term market outlook and the various indicators that illustrate where we've been, where we are now and where we could go. I do this with FW-proprietary metrics (e.g. OTVI, NTI, OTRI) and the various supply-chain specific and macro-economic metrics.

  ### 28. Pricing Analyst

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steven C. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 01, 2023

**What do you like best about SONAR?**

Amount of data. Historing datacurrent data and predictions for future. I really like comparing, OTRI, OTVI, for both reefers and vans. Rates are also accurate, which is very helpful for bidding.

**What do you dislike about SONAR?**

Search engine could be a bit better in regards of text predicting. 

Also it would be great if i could eneter Origin, Destination and select markers for that lane to reviw. Now i need to Enetr both of those, than go on my custom page and search for those markets

**What problems is SONAR solving and how is that benefiting you?**

Data. amount of data found on SONAR is just remarkable. It really help putting puzzle peaces together and getting whole picture in regards of specific lane or Lanes uploaded via M+

  ### 29. Allows real time market data analytics that is easing to understand.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tony B. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 03, 2023

**What do you like best about SONAR?**

Ease of Use and data driven analytics that can be used to make informative decisions.

**What do you dislike about SONAR?**

NOt knowingthe specifics behind some of the data; how does my freight charachertics fit the overall sonar data.

**What problems is SONAR solving and how is that benefiting you?**

Market intelligence on rates and demand and supply headwinds or opportunities

  ### 30. I use Sonar daily to provide capacity updates to my entire team.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Laura M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2023

**What do you like best about SONAR?**

I love the sheer volume of information that is available. We're able to predict any changes in the market and prepare for them.

**What do you dislike about SONAR?**

I wish it was a little more user friendly, it takes quite a bit of time and commitment to learn what Sonar is capable of and learn the jargon.

**What problems is SONAR solving and how is that benefiting you?**

Sonar provides insights into changes that are coming in the market. If we know an area will be in demand, we can take more freight out of that market. If we see that a market is tightening, we can be proactive and ensure our carrier sales team gets coverage in advance to mitigate losses.

  ### 31. Great tool for anyone in freight pricing & customer bid response

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2023

**What do you like best about SONAR?**

The immediacy of data & the sheer volume of data availability across business segments is great!

**What do you dislike about SONAR?**

I don't always know where or how to find what I'm looking for and it is not easy to display it in a manner that I want.

**What problems is SONAR solving and how is that benefiting you?**

The data available on SONAR provides a valuable source against which we can "reality-check" or benchmark our pricing.

  ### 32. SONAR is user-friendly and one of my favorite daily tools.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** June 01, 2023

**What do you like best about SONAR?**

I love that SONAR shows more recent rates, allowing me to see trends as they begin and not after they have already happened. Other competitors products can be delayed as much as a month in showing trends.

**What do you dislike about SONAR?**

My only requests for the team at SONAR to consider are the following: Improve the logic of the suggestion when searching for a location to be more forgiving in the case of typos and misspellings, as well as greater insight into how fuel is being calculated by the shippers and carriers in a market or lane.

**What problems is SONAR solving and how is that benefiting you?**

SONAR allows us to watch trends more closely as they develop and gives us more confidence in our pricing, especially when we have quick turnarounds for large lane files.

  ### 33. Sonar - Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike D. | VP, Brokerage, Enterprise (> 1000 emp.)

**Reviewed Date:** January 25, 2023

**What do you like best about SONAR?**

The market insight in terms of truck/load ratio and the hot spots within a given market.

**What do you dislike about SONAR?**

I wish there was a flatbed option under the quoting feature in Sonar

**What problems is SONAR solving and how is that benefiting you?**

It's helping myself and our team members get better insight when it comes to pricing and is helping our CPR's buy better

  ### 34. Sonar Freight Waves

**Rating:** 4.5/5.0 stars

**Reviewed by:** Luka T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2023

**What do you like best about SONAR?**

Everything rocks!
Modern design, easy to go around

**What do you dislike about SONAR?**

Sometimes not the fastest thing in the world

**What problems is SONAR solving and how is that benefiting you?**

RFPs, Spot Rates

  ### 35. Overall great experience with Sonar

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marko S. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2023

**What do you like best about SONAR?**

I like most of the features, OTVI and OTRI are chart we use the most and heat map.

**What do you dislike about SONAR?**

For a small trucking company like us a little too pricy. I wouldn't say I like the fact that you no longer take data from DAT which is the largest in USA. Truckstop instead... Some charts like Driver Revenue per week and news widget are no longer available.

**What problems is SONAR solving and how is that benefiting you?**

I wouldn't say it solves my problem, but it helps me understand the market and helps me see some data that are available only on Sonar. Because a lot of drivers today don't understand the market and why prices are dropping, so with a couple of screenshots from Sonar and a detailed email  it helps me explain market conditions to my drivers and, hopefully, reduce turnover  in the company, which is essential at these times

  ### 36. Good stuff, could be better

**Rating:** 3.5/5.0 stars

**Reviewed by:** Corrie K. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about SONAR?**

All of the editable indices. Being able to see charts from multiple views. So many options of things to look at.

**What do you dislike about SONAR?**

Not all indices are available, some codes aren't up to date, don't show current, or only for one period of time from lack of reporting. Creating a dashboard doesn't always allow for wanted content in that regard.

**What problems is SONAR solving and how is that benefiting you?**

We're able to predict trends, see volumes coming in as well as capacity potentially.

  ### 37. Sonar Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** October 03, 2023

**What do you like best about SONAR?**

I like getting industry trends. It helps with predicting business levels.

**What do you dislike about SONAR?**

The charts are sometimes a litlle hard adjust.

**What problems is SONAR solving and how is that benefiting you?**

Sonar helps me identify trends in the truckload market.

  ### 38. Helpful for ocean

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jill R. | Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2023

**What do you like best about SONAR?**

There are a few items that you can use on repeat
Helpful to gauge import volumes of ocean freight cargo

**What do you dislike about SONAR?**

Too many tickets, Very analytical, need extra training

**What problems is SONAR solving and how is that benefiting you?**

None

  ### 39. Overall the SONAR tool has worked well for our company. I look forward to the continuous updates.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2022

**What do you like best about SONAR?**

Being able to compare the spot markets to provide the best pricing that we can provide.

**What do you dislike about SONAR?**

Now that contracted rates are available, we are seeing that some of the mileage bands that are accounted for when looking at rates are very large. This seems to inflate the rates.

**What problems is SONAR solving and how is that benefiting you?**

SONAR provides a ton of market data which allows for us to have better spot rate negotiations with customers

  ### 40. Great resource for informing your sales team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jack W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2023

**What do you like best about SONAR?**

Easy to view graphs and charts and pricings tools that can assist with RFQs

**What do you dislike about SONAR?**

Sometimes it is slow to buffer new pages

**What problems is SONAR solving and how is that benefiting you?**

For one, it makes it easy for us to knock out large RFQs that would otherwise be done manually.  It also informs our sales efforts on customer and carrier sides.

  ### 41. Operations Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about SONAR?**

the input on trucking landscape and industry. customer service is great

**What do you dislike about SONAR?**

the cost, and how you need to pay more to get more out of it.

**What problems is SONAR solving and how is that benefiting you?**

Forecasting current and future changes in the market. Identifying hot lanes, or bad lanes

  ### 42. Director of Sales

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2023

**What do you like best about SONAR?**

The product provides market insight and rate data that smaller organizations wouldn't necessarily have access to.

**What do you dislike about SONAR?**

I don't think there are downsides to using Sonar. They know what their limitations are and are working to remedy those as quickly as possible.

**What problems is SONAR solving and how is that benefiting you?**

Our operations and sales teams use the product differently but to solve similar problems.  Our customers appreciate the data insight we provide and have positioned ourselves as thought leaders within our current customer network.

  ### 43. Sonar is GREAT! Lot of info for succes for your business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Borko D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about SONAR?**

I like it cause it is so ease to work with . And it is very helpfull.

**What do you dislike about SONAR?**

Nothing at the moment. So far every information is valueble

**What problems is SONAR solving and how is that benefiting you?**

Sometimes  they got technical isues, but they solve it very fast

  ### 44. Winning Freight With Soar

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jon M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2023

**What do you like best about SONAR?**

I find Market Dashboard and M+ the two areas that I tend to gravitate to the most when I"m on Sonar.

Have had  positive experience in the use of Sonar and its lane pricing help me personally win more freight in RFPs

**What do you dislike about SONAR?**

Looking forward to seeing Sonar add Canadian locations into its lane pricing.

**What problems is SONAR solving and how is that benefiting you?**

It is helping me solve pricing issues that I was once having with other pricing tools.

  ### 45. Powerful tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kevin G. | Senior Pricing Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about SONAR?**

Market insights allow me to convey market conditions better to our ops team.

**What do you dislike about SONAR?**

It seems slow to load I would expect faster loading time.

**What problems is SONAR solving and how is that benefiting you?**

More concise location of data for evaluation.

  ### 46. Positive Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2023

**What do you like best about SONAR?**

Interactive dashboards that are customizable to your needs

**What do you dislike about SONAR?**

Hard to learn, dashboards could be made to be more user friendly and visually appealing

**What problems is SONAR solving and how is that benefiting you?**

better understanding the freight market and have insight on when challenges/good things in the market are going to occur. I am able to learn and understand the market and get it to salesreps.

  ### 47. FreightWaves SONAR is Simply the BEST!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aziz M. | Pricing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 07, 2022

**What do you like best about SONAR?**

The accessibility and the easy-to-use interface.
All the data provided is really and beneficial, especially with the ongoing changes in the freight industry.

**What do you dislike about SONAR?**

Indeed, there isn't anything to dislike about SONAR. It gives you tremendous insight into the current market, and we can gauge where we need to be regarding rates for our customer.

**What problems is SONAR solving and how is that benefiting you?**

Keeping us well informed on the current market conditions and allowing us to remain competitive in the industry.
Productivity has increased as we are able to add data to a template and it runs it across its interface and provides us the results rapidly without having to wait.

  ### 48. SONAR May 2023 review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about SONAR?**

Market Dash Board
Market Average length of Haul
Tender Volume and Reject Rates by Market
NTI
Intermodal Spread
Import Volume

**What do you dislike about SONAR?**

Hard to edit the charts
Losing charts
Trying to remember the naming convention

**What problems is SONAR solving and how is that benefiting you?**

Capacity
Service
Effort needed to Cover freight
Directional pricing conversation with Contract Lanes
Actual pricing on Spot lanes

  ### 49. I use it all the time to explain what the market is doing in the transportation world.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** January 25, 2023

**What do you like best about SONAR?**

I mainly use the outbound and volume index. But now that you can look up rates - it's excellent. The fact that you can zone in on specific markets is priceless.

**What do you dislike about SONAR?**

I used to get a market update email showing high-level bullet points that I could share with my customers. I did not receive this information for DEC or JAN. I hate it when a good thing you rely on goes away. :(

**What problems is SONAR solving and how is that benefiting you?**

When there is an influx in specific markets, you can easily pull data you can share with your customer explaining what happened in the market. Other than that, its great!

  ### 50. Sonar heading in the right direction

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joe L. | Fleet Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2023

**What do you like best about SONAR?**

Visibility of the current market. This helps determine where the best loads are in terms of cost/profit.

**What do you dislike about SONAR?**

I think there are too many options to look into. Some could be integrated with others to make navigation easier.

**What problems is SONAR solving and how is that benefiting you?**

It's solving the problem of having to find out where the best paying loads are. Sonar makes it easy to find out where to look.


## SONAR Discussions
  - [What is SonarQube How does it work?](https://www.g2.com/discussions/what-is-sonarqube-how-does-it-work)
  - [Why is SonarQube used?](https://www.g2.com/discussions/why-is-sonarqube-used)
  - [What does sonar software do?](https://www.g2.com/discussions/what-does-sonar-software-do)
  - [Produce](https://www.g2.com/discussions/produce) - 1 upvote
  - [freight rates](https://www.g2.com/discussions/freight-rates) - 1 upvote

- [View SONAR pricing details and edition comparison](https://www.g2.com/products/sonar-2025-01-07/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-03+19%3A02%3A11+-0500&secure%5Bsession_id%5D=3191ef3b-85f6-47f9-86d2-50b7eb6e9b10&secure%5Btoken%5D=cbf9ea81ba57556edc8b359c1e822c675bad0d5e7bb5bc7708dec7559db452b5&format=llm_user)

## SONAR Features
**Analytics**
- Forecasting - Supply Chain Planning
- Data Collection - Supply Chain Planning
- Business Reporting - Supply Chain Planning

**Carrier Management**
- Evaluation
- Performance

**Logistics Intelligence Software**
- Predictive Analytics
- Dashboards
- Contract Optimization
- Data Entry

**Warehouse Management **
- Sales and Operations Planning - Supply Chain Planning

**Freight Modes**
- Definitions
- Pricing
- Selection

**Customer Management**
- Quotes

## Top SONAR Alternatives
  - [Truckstop Load Board](https://www.g2.com/products/truckstop-load-board/reviews) - 4.0/5.0 (407 reviews)
  - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - 4.7/5.0 (879 reviews)
  - [Anaplan](https://www.g2.com/products/anaplan/reviews) - 4.6/5.0 (396 reviews)

