# Solve(X) Reviews
**Vendor:** GoExceed Mobil(X) Suite  
**Category:** [Wireless Expense Management (WEM) Software](https://www.g2.com/categories/wireless-expense-management-wem)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 10
## About Solve(X)
Built on Azure, Solve(X) is an AUTOMATED Wireless Expense Management (WEM) solution that INTERPRETS &amp; REDUCES your monthly wireless charges by utilizing machine learning and real-time data pool management while custom API&#39;s IMPLEMENT savings directly with your wireless carrier(s). OneSYNC, our prebuilt API platform, fully integrates with your MDM, help desk ticketing, asset management, and ERP systems, to automate additional savings opportunities, manage assets, and ensure data integrity. Solve(X) makes mobility management simpler and more cost-efficient than any other solution of its kind.



## Solve(X) Pros & Cons
**What users like:**

- Users benefit from the **cost-saving tracking** features of Solve(X), effectively managing expenses across carriers. (1 reviews)
- Users find the **ease of navigation** on Solve(X) refreshing compared to cluttered competitor sites. (1 reviews)
- Users appreciate the **navigation ease** of Solve(X), finding it clean and free from unnecessary clutter. (1 reviews)
- Users value the **tracking capabilities** of Solve(X), effectively managing accounts and identifying cost savings. (1 reviews)
- Users value the **visibility** of Solve(X), effortlessly tracking account details and identifying cost savings across carriers. (1 reviews)

## Solve(X) Reviews
  ### 1. Nice Consildated View Into Things

**Rating:** 3.5/5.0 stars

**Reviewed by:** Andrew R. | Telephony Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** April 13, 2023

**What do you like best about Solve(X)?**

It is very useful for seeing inventory and bills associated with our lines of service.  For the most part, it's fairly easy to get around once you get the hang of it.

**What do you dislike about Solve(X)?**

As I mentioned, it's not too bad once you get the hang of it, but it's not necessarily the most intuitive interface and there seems to be redundant data in multiple places.  Additionally, the data is only as good as the people maintaining it.  To be clear, I'm not critiquing the job they're doing, only that most of it seems to be a manual process and not automated.

**What problems is Solve(X) solving and how is that benefiting you?**

It helps consolidate our view for billing and simplifies our understanding the needlessly complicated mobile phone bills we get for hundreds of phone lines.

  ### 2. Evolving product to meet customer demands and provide clarity around mobile costs and controls.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Trenton R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2023

**What do you like best about Solve(X)?**

It provides clarity around the entire mobile spend across multiple accounts and locations.  It allows us as an organization to forecast costs and device lifecycles and kit the devices to OUR specifications.

**What do you dislike about Solve(X)?**

While having a malleable platform to design for your needs as a customer is advantageous, sometimes keeping documentation and end-user training in step with all the requested changes can be a bit challenging.

**What problems is Solve(X) solving and how is that benefiting you?**

It has provided a single platform by which we can manage all mobile device costs independent of any carrier.  With GoExceed managing our relationships with the various carriers, it is proving to be a necessary tool to manage mobile costs across our entire enterprise.

  ### 3. Mobil(X) Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe W. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 13, 2023

**What do you like best about Solve(X)?**

The website itself is clean and easy to navigate. Much better than other sites that are too crowded with unnecessary clutter.

**What do you dislike about Solve(X)?**

No downsides found as of yet! Even the speed to load is fantastic.

**What problems is Solve(X) solving and how is that benefiting you?**

Keeping our Verizon and AT&T business expenses a lot lower than in the past.

  ### 4. An easy "no brainer" for any business that is quick and easy to implement and saves money.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Doug N. | Delta Team Lead - Digital Transformation Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2022

**What do you like best about Solve(X)?**

The team is great to work with, the solution is easy to implement and the cost savings are REAL. It is one of those things that sounds "to good to be true" on paper, but it really is true the cost savings that can be found for organizations - both hard dollars and soft dollars. The technology and the team also add tons of value with the analytics and monthly review meetings.

**What do you dislike about Solve(X)?**

The interface can look slightly outdated, but the technology works and everything is presented visually just fine. A little bit of refresher on the look and feel would be nice but it isn't a deal breaker by any means.

**What problems is Solve(X) solving and how is that benefiting you?**

Mobil(x) saves organizations tons of time spent dealing with wireless providers directly and trying to compile data on their own. Through automation and insights there are great analytics to be had that save time and in the end money. Then, saving money with wireless optimization on the data plans is awesome.

  ### 5. Cost savings

**Rating:** 5.0/5.0 stars

**Reviewed by:** Greg K. | Information Technology Operations Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** March 28, 2023

**What do you like best about Solve(X)?**

The cost savings and quick view into the account.

**What do you dislike about Solve(X)?**

Nothing, everything is great with the application.

**What problems is Solve(X) solving and how is that benefiting you?**

Reducing the monthly cell phone bill, and tracking unused options.

  ### 6. Great tool to manage multiple wireless accounts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2023

**What do you like best about Solve(X)?**

We like the simplicity of one platform as it is much easier to use the same interface instead of logging into the different providers and find everything there. The data plan augmentation works great as well.

**What do you dislike about Solve(X)?**

There is a lot of information and the MDM integration did not work in the beginning. The interface can be overwhelming with all the information.

**What problems is Solve(X) solving and how is that benefiting you?**

It augments the data plan usage and helps prevent overages. It's also a lot easier to maintain lines compared to the dedicated portals

  ### 7. View of what is goung on with my mobile accounts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vann W. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 03, 2023

**What do you like best about Solve(X)?**

Shows the details of my accounts with all the different carriers we use. shows and helps us track cost savings

**What do you dislike about Solve(X)?**

What is not to like, The tool draws a clear picture

**What problems is Solve(X) solving and how is that benefiting you?**

managing cost

  ### 8. Best Mobility Management available

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** April 13, 2023

**What do you like best about Solve(X)?**

Consistent real time analytics and plan right sizing.

**What do you dislike about Solve(X)?**

Nothing, the product is so perfect it sells itself

**What problems is Solve(X) solving and how is that benefiting you?**

Mkaes it so my IT and accounting staff canfocus on more important things knowing MobilX has our back

  ### 9. They are very helpful and expedite requests when they are urgent.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cathy  B. | Systems Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2022

**What do you like best about Solve(X)?**

Quick turn around on requests.  Helpful techs.

**What do you dislike about Solve(X)?**

At times I provide a detailed request and they email me with questions that were already provided.

**What problems is Solve(X) solving and how is that benefiting you?**

Not having to deal with the carrier directly.

  ### 10. Excellent Service!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hal Y. | Service Delivery Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 17, 2022

**What do you like best about Solve(X)?**

Takes the worry away from managing carrier billing. Provides quite a bit of monthly savings that would go overlooked if managed in-house.

**What do you dislike about Solve(X)?**

Nothing to note at this point. We don't have any problems to report.

**What problems is Solve(X) solving and how is that benefiting you?**

Reduces the need to have dedicated personnel managing the carrier billing, which allows our personnel to focus on other duties.



- [View Solve(X) pricing details and edition comparison](https://www.g2.com/products/solve-x/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+17%3A36%3A43+-0500&secure%5Bsession_id%5D=e2af49c0-cf39-4b1b-950d-7f450bd4d4dd&secure%5Btoken%5D=949ab4568045c34199434d5b9e66ab5fc5cc1992fa8145c6d81b22734ff1e023&format=llm_user)

## Solve(X) Features
**Operations**
- Scheduling
- Automation
- Multi-Cloud Management
- Usage Monitoring

**Spend Management**
- Expense Management - TEM
- IT Spend Audits - TEM

**Invoice Support and Management**
- Invoice Collection
- User Identification
- Discrepancy Verification
- Invoice Payment Authorization

**Cost Optimization**
- Spend Forecasting and Optimization 
- Recommendations  
- Spend Tracking 

**Resource Management**
- Contract Management - TEM
- Mobile and Landline Management - TEM
- Asset Management - TEM

**Analytics**
- Usage Monitoring
- Cellular Usage Analytics
- Notifications
- Suggested Cost Savings

**Administration**
- Reporting
- Dashboards and Visualizations 
- Compliance

**Operations**
- Business Intelligence - TEM
- SaaS or Licensure - TEM
- Compliance - TEM

**Agentic AI - Wireless Expense Management (WEM)**
- Cross-system Integration

**Agentic AI - Cloud Cost Management**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

## Top Solve(X) Alternatives
  - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (693 reviews)
  - [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) - 4.3/5.0 (434 reviews)
  - [Site24x7](https://www.g2.com/products/site24x7/reviews) - 4.6/5.0 (422 reviews)

