Jose Alberto  R.
JR
Jose Alberto R.
SOPORTE TECNICO CC
"Generalities"
5/5
What do you like best about SolarWinds Observability?

Unified visibility. Intuitive dashboards with hybrid systems and a good alert system which are complemented by AI in their new versions. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

Currently, I have not experienced any type of opportunity with the tool. Review collected by and hosted on G2.com.

Verified User in Telecommunications
IT
Verified User in Telecommunications
"Solar Winds Observability, and Service Management Platform"
4.5/5
What do you like best about SolarWinds Observability?

Accelerate digital transformation through a multi-OEM ecosystem, enabling ubiquitous network connectivity, simplified management, and enhanced digital experiences. Drive greater agility and operational efficiency while minimizing IT investment and complexity. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

he solution is technically sound; however, the commercial investment required for SolarWinds, when integrated into the end-to-end managed services offering comprising hardware and services, exceeds the targeted business case thresholds Review collected by and hosted on G2.com.

Josué F.
JF
Josué F.
Field Technician
Mid-Market (51-1000 emp.)
"Easy to Use, Reduces Downtime, and Delivers Strong ROI"
5/5
What do you like best about SolarWinds Observability?

It helps reduce downtime and makes it easier to trace errors. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

Nothing to complain about—everything works well. It’s easy to use, has an interactive interface, and is straightforward to integrate with other APIs. Overall, it provides a good return on the investment. Review collected by and hosted on G2.com.

HA
Hasitha A.
Managed Services Engineer
Mid-Market (51-1000 emp.)
"Unmatched Network Visibility and Monitoring Depth"
5/5
What do you like best about SolarWinds Observability?

We are able to monitor the network in much greater depth compared to other monitoring tools. It's really easy to add a device or a service to monitoring. And we can use it not only on-prem servers, but also a cloud-hosted version for use. It's really easy to install the software, since all the steps are integrated into one setup. We can use 24/7 customer support not only from SolarWinds, but also from other premium partners like Loop1. We can integrate SolarWinds with any ITSM platform for better visibility. I am using this daily with a few client environments. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

There are too many options, and I need to know all the details to achieve the maximum outcome from the tool. Review collected by and hosted on G2.com.

Pank .
P
Pank .
"Network observability"
4/5
What do you like best about SolarWinds Observability?

It gives you full visibility across the entire network stack—devices, paths, performance metrics, and dependencies—all in one place. With NetFlow and traffic analytics, it gives both real-time and historical visibility, which is key for capacity planning and troubleshooting. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

It can feel heavier, more complex, and less “intelligent” than modern cloud-native observability tools—despite being very strong at traditional monitoring, like Dynatrace and manage engine FSO Review collected by and hosted on G2.com.

HE
Hasith E.
Manage service engineer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Real-Time Visibility and Effortless Monitoring"
4.5/5
What do you like best about SolarWinds Observability?

I like SolarWinds Observability because it provides me with clear, real-time visibility into my customers' environments, making it easy to identify issues quickly. It simplifies monitoring, reduces troubleshooting time, and helps me support clients more efficiently. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

Sometimes SolarWinds Observability can feel limited in customization, and certain features still need more maturity. A few areas may be slow or require additional steps, which can prolong troubleshooting time. Review collected by and hosted on G2.com.

Umesh K.
UK
Umesh K.
Regional Director
"Single pane full stack Observability"
4/5
What do you like best about SolarWinds Observability?

AI-driven insights, along with its ability to deliver deep, comprehensive monitoring across the entire technology stack. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

There’s a steep learning curve because the interface is complex, and the cost is also a concern. Review collected by and hosted on G2.com.

Furqan A.
FA
Furqan A.
Lead Engineer - Network & Security
"User Friendly and Easy Monitoring Tool"
5/5
What do you like best about SolarWinds Observability?

SolarWinds is very user-friendly and easy to use, with an attractive GUI. The best part is that we can configure devices without logging in to the CLI, with the help of SolarWinds. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

Nothing, because it doesn’t seem to be missing any features. From a commercial perspective, though, it may ultimately come down to how its price compares with competitors. That could be the real game changer. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
"Network Monitoring Tool"
3.5/5
What do you like best about SolarWinds Observability?

Solarwinds is still, at its core, a network monitoring tool. It does a good job of alerting you when there are issues within your network, and it’s also getting better at indicating when problems might arise in the future.

It also offers a lot of integrations with other parts of IT, which helps reduce investigation time when you’re tracking down the cause of an issue. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

Lots of AI. There are a lot of tools included, but they aren’t necessarily what you want or need to set up in your environment. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"Single Place for Monitoring and Troubleshooting"
5/5
What do you like best about SolarWinds Observability?

Single Place for monitoring and troubeshooting Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

Dashboards, and reports seems to be very anti user friendly. I find myself annoyed how bad it can be to get a simple dashboard/report made Review collected by and hosted on G2.com.