Best Software for 2025 is now live!
Save to My Lists
Paid
Claimed
Optimized for quick response

SolarWinds Observability Reviews & Product Details

SolarWinds Observability Overview

What is SolarWinds Observability?

SolarWinds® Observability is a full-stack observability solution that addresses the needs of modern organizations of all sizes by providing deep visibility into their hybrid ecosystems while affording the utmost flexibility in how their solution is deployed. SolarWinds Observability delivers expanded monitoring and management of both on-prem and cloud environments to help you optimize performance and ensure availability across today’s modern, distributed hybrid IT infrastructures. With built-in intelligence leveraging AIOps-powered capabilities, SolarWinds Observability is designed to accelerate issue remediation by helping you detect, troubleshoot, and resolve problems faster and more efficiently. Key Benefits: - Reduce downtime and improve service reliability with comprehensive, full-stack hybrid IT visibility: Gain a holistic view of your networks, on-prem and cloud infrastructure, applications, logs, digital user experience, databases, and security (some capabilities require additional purchase and integration with other SolarWinds products). - Flexibility to monitor and observe your way: Our service is available in two deployment options (self-hosted and SaaS) to suit your needs. While both options provide comprehensive visibility across hybrid IT environments, our self-hosted option integrates with other self-hosted SolarWinds services, such as security and storage monitoring. In contrast, our SaaS option delivers deeper monitoring for custom and cloud-based applications and user experience. - Increase operational efficiency with built-in intelligence and ever-evolving AI/ML: SolarWinds is continually enhancing its machine learning capabilities, including advanced predictive analysis, which can help prevent issues before they impact your customers. In addition, anomaly-based alerts and log pattern analysis improve decision-making and reduce the time it takes to troubleshoot a problem. - Reduce costs: Eliminate the need for multiple monitoring tools with a single, integrated solution.

SolarWinds Observability Details
Product Website
Show LessShow More
Product Description

SolarWinds® Hybrid Cloud Observability is a full-stack observability solution designed to integrate data from across IT on-premise and multi-cloud environments. The solution includes built-in intelligence designed to help customers optimize performance, ensure availability, and reduce remediation time across IT infrastructures. It is intended for all organizations and industries. Hybrid Cloud Observability is designed to: - Help users resolve issues quicker with better visibility of the environment - Deliver value across the organization with increased efficiency accruing from proactive responsiveness

How do you position yourself against your competitors?

Many monitoring and observability solutions in the market today focus on either on-prem or cloud architecture, forcing IT organizations to prioritize one environment over the other. Organizations often end up relying on multiple disparate solutions to manage the different aspects of their technology stack, leading to information siloes and visibility gaps. SolarWinds® Observability brings 25 years of innovation and experience in monitoring and observability technologies to deliver expanded monitoring and management of both on-prem and cloud environments. The solution helps organizations reduce tool sprawl, accelerate issue resolution, gain deployment flexibility, and be cloud-ready.


Seller Details
Company Website
Year Founded
1999
HQ Location
Austin, TX
Twitter
@solarwinds
20,054 Twitter followers
LinkedIn® Page
www.linkedin.com
2,655 employees on LinkedIn®
Ownership
NYSE: SWI
Description

SolarWinds provides powerful and affordable IT management software to customers worldwide from Fortune 500 enterprises to small businesses.


AD
Overview Provided by:

Recent SolarWinds Observability Reviews

nguyen t.
NT
nguyen t.Enterprise (> 1000 emp.)
4.5 out of 5
"It's conise and useful to manage server and network"
give the error right away if anything changes
Adya charan D.
AD
Adya charan D.Enterprise (> 1000 emp.)
5.0 out of 5
"All OK"
Its good for Mnitoring servers and creating an auto tickets its good .
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great service, graphs and charts to see by the minute updates to help monitor your data."
The feature i like most are the pie charts and maps, they are very easy to read and you can glance at them to get a lot of info on my data. Also cu...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

SolarWinds Observability Media

SolarWinds Observability Demo - ITOM Executive Dashboard
SolarWinds Observability Demo - Performance Analysis Dashboard
SolarWinds Observability Demo - Observability Maps
Play SolarWinds Observability Video
Play SolarWinds Observability Video

Official Downloads

Answer a few questions to help the SolarWinds Observability community
Have you used SolarWinds Observability before?
Yes

Video Reviews

775 SolarWinds Observability Reviews

4.3 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
775 SolarWinds Observability Reviews
4.3 out of 5
775 SolarWinds Observability Reviews
4.3 out of 5

SolarWinds Observability Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SolarWinds ObservabilityQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Internet
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SolarWinds Observability?

The feature i like most are the pie charts and maps, they are very easy to read and you can glance at them to get a lot of info on my data. Also customer service is top notch, any issue they have the answer or can give pointer on how to configure any thing you may need. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

The feature i like least are the emails, they can be written better to show whats going on and not have to login to SW to check whats going on. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

Solarwinds help me find what NIDS may be down and can provide an indepth analysis. Review collected by and hosted on G2.com.

nguyen t.
NT
service desk
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SolarWinds Observability?

give the error right away if anything changes Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

Needs better UI since lots of things compress Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

server down Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SolarWinds Observability?

How much data and insight you can receive over your entire network. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

As of now, I have zero complaints. It has saved us 5 times since having this up and running. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

Before we had this up and running, our data center would completley go dead due to power outages. The last team had did a half job of setting up PRTG and we wouldnt know the data center would go offline until we heard from a user that something wasnt working. Now, we are able to receive alerting the correct way and be able to respond proactively instead of reactively like before. Review collected by and hosted on G2.com.

Nitesh B.
NB
Assistant Consultant
Computer Software
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SolarWinds Observability?

Cost is very less as compared with other monitoring tools and vendor support is best. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

I like almost everything nothing which can be pointed out. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

We used to have limited number of servers and pollers earlier but after moving to the Observability cloud we can have n number of pollers and everything is managed very well. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SolarWinds Observability?

It was easy to upgrade from an alacart SolarWinds model to the Hybrid Cloud Obserability SolarWinds.

Support has always been good, and available 25x7.

SolarWinds has a robust interface with excellent alerting granularity.

Easy to customize dashboards to fit needs. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

Still having issues with the Healthcheck monitoring SolarWinds application server reboots and upgrades. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

Sending alerts to our NOC for network outages, and server issues. This allows us to resolve issues faster. Review collected by and hosted on G2.com.

Adya charan D.
AD
Support Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SolarWinds Observability?

Its good for Mnitoring servers and creating an auto tickets its good . Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

Resource Monitoring is very Good even its auto recovered the mesage. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

NO Problme , its little bit slow to open the platform Review collected by and hosted on G2.com.

Rishabh P.
RP
Lead Network Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
(Original )Information
What do you like best about SolarWinds Observability?

We are a user of Solarwinds NPM from last 3+ years. This product is allowing us to monitor 700+ Virtual Firewalls of different vendors hosted as NFV devices on prem. We are able to monitor and act immediately using its integration to create tickets on salesforce and trigger emails. We are also able to generate reports using its easy to use feature. This helps in generating reports and sharing with upper management for review. In simple words, it does best whats its supposed to do and brings ease for the users in implementing. Auto discovery is one great feature. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

Although it has a bigger community where you can find answers to your questions. However, their customer support is not that great. We feel that there is huge delay in raising query vs getting response back from them, We are a regular user of this product..almost daily basis and so we need them to provide us immediate response when in need so that we solve the issue. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

To manage multiple firewalls hosted by us on prem across wide customer base, we wanted a monitoring solution that is stable, matred and provides redundancy. Multi tenancy is one great and best feature which helps us to manage multiple firewalls with conflicting IPs byt moving them into different groups. Review collected by and hosted on G2.com.

Verified User in Building Materials
UB
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SolarWinds Observability?

The cloud observability is just amazing, it does everything for me from managing to scaling and from monitoring to contolling. It seems there is no where else to go for my application for such simple implementation and integration. Even the customer support is very effective in terms of reply and efficiency. I recommend to some who is looking for standalone platform to manage cloud services for their application. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

According to me only one thing I was little dissappointed which is pricing. May for someone its fair with large application to handle but not for everyone. Also, the frequency of the usage needs to be monitor at every stage. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

One place to look for multiple things decreases my time delay and increases productivity. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SolarWinds Observability?

The option to work off line means that it can plug into our OT enviroment, and prodive great visiablity Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

Linking the dashboards can require a lot of work Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

We now able to automate upgrades of networking devices and ensuring everything is patched at the same level Review collected by and hosted on G2.com.

MH
Cyber Security Operations Managed Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SolarWinds Observability?

It helps to detect and analyz our networks.We use it to monitor our routers, switches and Firewalls.

We use to manage hardware helthand and update hardware health statistics in deployed SolarWinds Platform.

It's easy to use because it has very simple of GUI.

When we need to configure or have a problem we call support to solve it so this is helpfull. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

we do not have access to configure some features and customize any thing that help us in our work. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

To make it easier for us to monitor the performance of devices, it solved this problem by collecting these devices in one environment to see them all. Review collected by and hosted on G2.com.