Sogolytics has been a great survey tool for our work. It is utilized every day by our partners and we can do seamless work on the backend to ensure top performance. Sogolytics makes it easy to create, publish, and customize surveys to meet our needs. The support is unmatched and if my account manager does not know how to help, she quickly connects us with other members of their team to work through and questions. Review collected by and hosted on G2.com.
I have had an entirely positive experience so far and any difficutlies I have are immediately addressed by my account manager. Review collected by and hosted on G2.com.
83 out of 84 Total Reviews for Sogolytics
Overall Review Sentiment for Sogolytics
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As a content creator for a new educational program serving our non-profit organization, I found myself needing to create a self-assessment survey for the program participants. Having little prior experience with survey creation, I was unfamiliar with tools to do so.
From the moment I signed up for a free Sogolytics trial account, the entire experience flowed with ease. I quickly found the survey builder, and the transition from tire-kicking to building out my envisioned survey was so straightforward that I had a first draft of my entire survey before I realized that I wasn’t tire-kicking any more!
My demands of the survey builder for my survey were modest, needing to tap only a fraction of Sogolytics’ facilities. Beyond what I used I could see a vast construction kit of rich flexible primitives that could easily build a wide variety of survey types. I felt a bit like a kid in a candy store, starting to wonder what other surveys I could create!
The facilities to cover and distribute surveys were equally rich and flexible, and I was able to easily preview the draft survey with a few reviewers and tweak the survey in response to their feedback. I’ve now fielded my survey and, with responses coming in, utilizing the tracking and analytic side of the Sogolytics platform which unsurprisingly are also robust and powerful.
Needless to say I am totally sold on Sogolytics and have recommended to my organization Momentum for Men (www.momentumformen.org) that we adopt Sogolytics as our platform for all future surveys. To further burnish their halo, Sogolytics even offers a free account to non-profits like us to make it easy on our slim pocketbook!
I can unhesitatingly recommend Sogolytics to any organization, small or large, rich or penny-pinching. It’s entirely accessible to the novice, while powerful enough to meet the most demanding survey needs. Review collected by and hosted on G2.com.
Frankly I cannot name a single downside. The the platform's capabilities, documentation, and customer support leave me wanting for nothing. Review collected by and hosted on G2.com.
There are so many things I could list but I will start with my support. The support I recevice from my account manager is fantastic. If she is unable to assist in anyway she has amazing collegues who work with her but also understand my projects as if they were my account manager.
When looking at a company data is data, a company is a company, and money is money; however, when you look at the custom service thats where the heart of a company is. I am thankful that feel like I am part of the SoGolytics team because that is how much they care.
Utilizing the platform and getting results is great and when you need help they are always available. The system is very easy to use' however, if you are unable to find something just know there is plenty of support within the platform as well. Utilizing this product has increased my companies visibility in our market. Review collected by and hosted on G2.com.
There is nothing I dislike. I appreciate the services provided Review collected by and hosted on G2.com.
The flexibility when it comes to analyzing survey data and report in different views is great. Support has been excellent. Review collected by and hosted on G2.com.
Some of the report saving functionality can be confusing, especially when trying to save time with prior saved reports/filters. Survey changes have been challenging but Review collected by and hosted on G2.com.
Sogolytics is a super easy platform to use. The best part is that whenever I need support or have a question, they respond quickly and they find a solution to my issue!
I've used Sogolytics for client surveys for a long time and will continue to use them! Review collected by and hosted on G2.com.
Nothing at all! Their amazing products and support provide me with a lot of security. Review collected by and hosted on G2.com.
It's easy to use and has great flexibility. It's easy to recreate surveys for the efuture Review collected by and hosted on G2.com.
Having to renew the non-profit account is inconvenient Review collected by and hosted on G2.com.
Sogolytics is user-friendly. We have been using it for years. On the few occasions when we've had to contact support, we have always received prompt responses. We switched to Sogolytics after using a competitor for a short period of time. When we contacted the competitor for support, we just never received a response. I appreciate Sogolytics responsiveness. They also offer a nonprofit license, which is very helpful to us. Review collected by and hosted on G2.com.
It can be frustrating when the nonprofit license expires each year without any notification. We usually only know when it has expired if we try to send out a survey and receive an error message. Having to reach out to Sogolytics to extend the license when we really need to send out a survey can be frustrating. I wish that we would receive an email letting us know when the license is about to expire or has just expired. Review collected by and hosted on G2.com.
Sogolytics has been a great tool for our nonprofit organization - we collect data about our programs and it is helpful for organizing meetings and events. Their support team is always readily available and quickly resolves our questions. Review collected by and hosted on G2.com.
I have had positive experiences using Sogolytics Review collected by and hosted on G2.com.
The back end support of this program are awesome! I am an ametuer and they are very helpful Review collected by and hosted on G2.com.
The software is not super inituattive, but with the help of the staff it makes it better Review collected by and hosted on G2.com.
When Firefighters Without Borders needed a survey platform, we did a lot of research on the existing options and chose SoGoSurvey because it has the best features. We love the different question types, the premade surveys and the interface, which is not only easy to use but looks amazing. Highly recommend it for other non-for-profits. Review collected by and hosted on G2.com.
I have not encountered any features that are missing. Review collected by and hosted on G2.com.
Sogolytics is a great tool for staying in touch with customers, employees, community, etc. The software is easy to use, generates appealing surveys, and is easy to send out and review results. Fantastic survey tool. Review collected by and hosted on G2.com.
I have no dislikes everything work great for us. Review collected by and hosted on G2.com.
