Softr Reviews & Product Details

It was intuitive to figure out. When I was using it for the first time, I was able to get a fully functional client portal working in a week, with extremely minimal prior coding experience. Review collected by and hosted on G2.com.

I don't have a particular standout dislike. If I had to be picky, I lost a lot of time recently trying to figure out where the conditional filters for dropdowns were, but had I asked support instead of AI from the beginning, it would've been faster. Review collected by and hosted on G2.com.

What I like most about Softr is how approachable it is as a true no-code tool. I’m not a developer, but I was able to understand the interface quickly and start building a functional MVP without feeling overwhelmed. The page builder is intuitive, the blocks are clearly labeled, and the logic behind connecting data sources makes sense even if you don’t have a technical background.

I personally use Softr to build web apps and internal tools on top of Airtable, and the integration between the two is one of the biggest strengths. Connecting a table, mapping fields, setting up list views, detail pages, and basic user permissions felt very natural. I was honestly surprised by how much I was able to build in a single night - login, gated content, dynamic lists, and a clean front-end - without writing a single line of code.

I also appreciate how quickly you can iterate. If I want to change a layout, adjust visibility rules, or tweak styling, I can do it in minutes and immediately see the result. That speed is huge for validating ideas and building MVPs without sinking weeks into development. Review collected by and hosted on G2.com.

One challenge I’ve run into is that you can’t easily preview or explore your full database directly inside Softr, which means I still have to jump back into Airtable pretty often to understand or troubleshoot data issues. It’s not a deal-breaker, but it can slow things down when you’re iterating quickly.

Another issue I’ve noticed is related to documentation and AI support. I often use ChatGPT to help me think through logic, conditions, or layout ideas, but Softr has evolved quickly. The interface headings and section names have changed over time (for example: Source, Content, Actions, Styles, and Visibility), and some AI-generated guidance can be slightly out of date. Once I explicitly tell ChatGPT which Softr UI labels I’m seeing, it adjusts and works fine — but it’s something new users should be aware of.

Overall, these are more workflow friction points than major problems, but better in-app data visibility and always-up-to-date docs would make the experience even smoother. Review collected by and hosted on G2.com.

Handles users, auth, security, domains and routing. Fun integrations such as Airtable. Some good UI components. Custom code can be powerful but tedious. Great customer support Review collected by and hosted on G2.com.

The UI options for most components are extremely rudimentary. For example there is no way modify horizontal padding. This results in having to use custom code more often that I would like. However:

1. The DOM is built in such a way that often makes it very difficult to modify UI with custom code. Very often, I find myself having to write an entire component in custom code instead of using a native component.

2. There is no way to store secrets for custom code, meaning you will need to hardcode your secrets in the client-side code (which you shouldnt). So you are stuck between using Softr's basic components and security malpractice. Review collected by and hosted on G2.com.

I love how Softr allows me to store all my data and create user login options, showing each user their relevant information. The design is very customizable and sleek, which gives it a professional appearance. I appreciate the abundance of automations and AI helpers packed within the software. The initial setup was also very easy for me and my team. I'm also impressed that they are adding new features regularly. Review collected by and hosted on G2.com.

The database is limited in terms of quantity. I feel it could improve by having bigger databases without asking for custom pricing, similar to Airtable. Review collected by and hosted on G2.com.

I love that Softr integrates seamlessly with Airtable, or really any data source, which makes it super easy to configure. The internal video courses and tutorials are very helpful, especially since there's a bit of a learning curve. But once you figure out the functionality, it's pretty fun to build on top of the data you already have. The Client Portal course has taught me a lot about Softr, in general, so I feel like I'll have a better understanding of it for future apps. Review collected by and hosted on G2.com.

There were a couple things with the data not syncing to the custom user groups, but I'm not sure if that was on Airtable's side or on Softr's side. But I was able to figure it out by just deleting the data in Airtable and entering it again. Also, it does require a little bit of patience and a learning curve, so it might not be something that everybody wants to learn. Review collected by and hosted on G2.com.

I would say, first, the customization that I can do for each of my clients based on their style is great. With Softr, I can easily share and control all the elements I use and customize things like font style and colors for my clients. That's a big advantage for me because it means I can tailor solutions to each client's needs, especially in the ecommerce product and data analysis niche. The ability to integrate with different databases, not just Google Sheets, makes everything really fast and valuable. Also, the initial setup was really easy thanks to the Softr Academy, which I found to be a good resource. Review collected by and hosted on G2.com.

I find the filter option with Google Sheets to be really time consuming. When it comes to synchronization based on categories, Softr cannot sync all the columns as categories, so I need to type them one by one. This is especially cumbersome if I want filters based on geographic locations or if I have up to 50 categories to import. I think the integration could be better. Review collected by and hosted on G2.com.

I love that Softr is a one-stop shop with things like UI, databases, workflows, and APIs. Its ease of use is fantastic, very beginner-friendly, yet it can handle complexity if needed. As a solo founder, it makes shipping quickly and making adjustments on the go easier. The onboarding was smooth and not tedious, and I haven’t had to use other tools since Softr is so all-in-one. I appreciate their UI customization, which Airtable lacks. Review collected by and hosted on G2.com.

Scalability as you grow, the ability to add-on for more things beyond the ones offered by whatever tier one is signed up for, on demand. For example if I only want to add 100 more user slots or 100,000 more database records I pay for that, that would be nice. Review collected by and hosted on G2.com.

I like that Softr allows for integrations which help us have all our software data in one place. The building process is intuitive, making it easy to use. I also appreciate that they are always growing and adding new features, like the Global Search which lets users search across the app, and the workflow AI co-builder that constructs workflows with just a description or even writes JavaScript or Python for me. The initial setup was as easy as it can be, and I rate my likelihood to recommend Softr as a 10. Review collected by and hosted on G2.com.

REST APIs should have conditional formatting, because it's important to have data in a structured way that takes context into account. Other things not working for REST APIs are search, filters, and sorting. Another very useful feature would be in workflows, the ability to make a workflow where when a form is filled, it fills the entered data into a document and sends it through email to a custom recipient as a PDF doc, this would be very useful for Talent Acquisition teams for example (they want to send a job offer to a successful candidate, they fill the form, it automatically fills the data into the designated fields in a template document, they receive/download the completed job offer). I actually already made the form on Softr to be used for our Talent Acquisition team for this purpose, but I have to use Make.com to automate the workflow and Documentero or Word Template and Dropbox to actually fill the template. Review collected by and hosted on G2.com.

I've been pleased with Softr. Their customer service really responds quickly, which I appreciate. Softr is making things user-friendly, especially for setting up a database and automating processes. It gives a professional look, which is really helpful for my needs in ministry, like conducting spiritual gift inventories. I'm amazed at how it accesses all the data and simplifies everything when I give it a prompt. The initial setup was very easy, and I was pleasantly surprised by the integration options, especially with Airtable. Review collected by and hosted on G2.com.

Credit and upgrading challenges. Review collected by and hosted on G2.com.

I like there are so many options when it comes to features, especially the number of templates. The templates in particular are incredibly helpful, as someone who's not a coding expert. Review collected by and hosted on G2.com.

At times it can be hard to figure out how to do something, especially if having an issue. Customer support was amazing by the way, however, support was my only option as there was little to no troubleshooting documentation that I could find for a recent issue.

One other thing, I don't love that when I duplicate an app, that I must separately duplicate a database, as it takes an incredibly long time to reconnect a duplicated database to a newly duplicated app. Review collected by and hosted on G2.com.