SOFtact Solutions, LLC is a Woman-Owned Small Business founded in 2017, specializing in delivering innovative solutions and engineering services to support today's warfighters and government entities. Headquartered in Fayetteville, NC, with a principal office in Augusta, GA, and additional locations in Huntsville, AL, and Tampa, FL, STS offers expertise in ServiceNow solutions, strategic advisory and program management, C5ISR enterprise architecture and design, and cybersecurity and IT services. Their mission is to create customer success by solving complex challenges with honesty and integrity, aiming to be a recognized partner of choice for the Department of Defense and other government agencies. Key Features and Functionality: - ServiceNow Solutions: STS provides comprehensive ServiceNow architectural, design, implementation, and sustainment services. Their team of cleared experts is certified across various application areas, including IT Service Management , IT Operations Management , Configuration Management Database , IT Business Management , Customer Service Management , and Field Service Management . They emphasize process optimization and platform integrations to enhance operational efficiency. - Strategic Advisory and Program Management: Leveraging extensive experience in Army and Special Operations, STS offers strategic advisory services and program management. Their flexible contracting options, including WOSB status, enable rapid and cost-effective problem-solving tailored to the unique needs of government clients. - Cybersecurity and IT Services: STS's cleared IT technical team delivers support and service desk services, Splunk engineering and implementation, VTC and telecommunications support, and cybersecurity and IT training services. They specialize in Commercial Solutions for Classified as a service and Zero Trust security models, led by their Technical Innovation and Integration Branch. - C5ISR Enterprise Architecture and Design: With over 50 years of Special Operations Forces communicator experience, STS provides non-proprietary solutions for C5ISR and tactical radio integration, consulting, and training. Their services include MIMO/MANET integration, airborne Command and Control solutions, and Communications on the Move solutions. Primary Value and Solutions Provided: STS's primary value lies in their commitment to being problem solvers for the Department of Defense and other government agencies. By offering a unique blend of industry and government experience, they understand the complex needs of their customers and deliver non-proprietary, cost-effective, and integrated applications and solutions. Their expertise in ServiceNow solutions, strategic advisory, cybersecurity, and C5ISR enables them to address critical challenges, streamline workflows, enhance efficiency, and drive mission success. As a HUBZone certified and WOSB, STS provides unmatched flexibility to contracting officials, offering competitive pricing and sole-source contracting options.