Soffront
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Soffront
By Soffront
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4.0 out of 5 stars
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Soffront Reviews & Product Details - Page 2

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Soffront Overview

Editedit
What is Soffront?

Soffront offers an award-winning CRM and marketing platform and fully managed marketing services. For over 25 years, Soffront has helped thousands of businesses establish their brand, generate more leads, and close more sales. Soffront gives customers access to an expert marketing team that works as their own extended team. Managed marketing services offered include website design, SEO, digital advertising, and social marketing services. The Soffront platform is entirely web-based, with no need to install anything and includes lead management, email and social marketing, reputation management, sales prospecting and forecasting, customer service, and more. The platform can be configured with drag-and-drop tools, instead of programming or needing external IT knowledge.

Soffront Details
Discussions
Soffront Community
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Product Description

The Soffront CRM application is comprised of Marketing Automation, Sales Automation, Customer Support, Employee Support, Defect Tracking, Knowledge Management, Order Processing, Asset Management, CRM Portal, Mobile CRM and more.

Seller Details
Seller
Soffront
Year Founded
1992
HQ Location
Las Vegas, NV
Twitter
@soffront
1,187 Twitter followers
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
Phone
510-413-9000
Sudipto G.
SG
Overview Provided by:
Sudipto Ghosh

Recent Soffront Reviews

Sandeep K.
SK
Sandeep K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Increase sales"
Analytics is one of the best feature of Soffront. If you are looking for an ideal CRM for your team, Soffront is one of the best option. The UI &UX...
Read more
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Complicated to use but robust system once you get the hang of it."
It has all the features you need in a CRM, including integrations, even phone integrations, and all the usual things like workflow and keeping you ...
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Ideal Cost Effective CRM Solution for Small/Medium Enterprises"
Soffront has a Spanish version in addition to English which is its biggest benefit according to me as it can cater to small enterprises over in Eur...
Read more

Soffront Pricing

STARTER
$20
user/month
PROFESSIONAL
$40
user/month
FULL-SERVICE
$60
user/month
See all 3 Soffront pricing levels
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17 Soffront Reviews

4.0 out of 5
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17 Soffront Reviews
4.0 out of 5
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G2 reviews are authentic and verified.
Here's how.
Verified User in Mental Health Care
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Soffront?

Would not use the system if not required to by our Electronic Health Record provider. Review collected by and hosted on G2.com.

What do you dislike about Soffront?

Not user friendly. Difficult to navigate. Have trouble with submitting tickets sometimes and lose information. Review collected by and hosted on G2.com.

Recommendations to others considering Soffront:

Use a different ticket system if you have a choice. Review collected by and hosted on G2.com.

What problems is Soffront solving and how is that benefiting you?

None. Review collected by and hosted on G2.com.

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Verified User in Consumer Services
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Soffront?

User friendly and easy to navigate with Review collected by and hosted on G2.com.

What do you dislike about Soffront?

I find it extremely difficult to track leads. Review collected by and hosted on G2.com.

What problems is Soffront solving and how is that benefiting you?

Organzation Review collected by and hosted on G2.com.

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Cheryl D.
CD
Owner
Apparel & Fashion
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Soffront?

I like the completion of installing the system. The staff is generous with knowledge and patience. I am not a patient computer person Review collected by and hosted on G2.com.

What do you dislike about Soffront?

It's all good..I needed to settle down to work on my business. Review collected by and hosted on G2.com.

Recommendations to others considering Soffront:

Try it Review collected by and hosted on G2.com.

What problems is Soffront solving and how is that benefiting you?

I am able to connect with each customer quickly and accurately. Review collected by and hosted on G2.com.

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Howard H.
HH
President
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Soffront?

I like how easy it is to perform the daily tasks.

The software is set up perfectly for what I need.

Ryan does an excellent job of following up even without a request of information. Review collected by and hosted on G2.com.

What do you dislike about Soffront?

I haven't found anything I dislike.

So far this software has been quite fluid Review collected by and hosted on G2.com.

What problems is Soffront solving and how is that benefiting you?

better flow from start to finish for keeping my tasks in line. Review collected by and hosted on G2.com.

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Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Soffront?

The product is very simple to use and customize. The customer support is amazingly AWESOME!! Review collected by and hosted on G2.com.

What do you dislike about Soffront?

At this time I cannot find any aspect which I dislike. Review collected by and hosted on G2.com.

What problems is Soffront solving and how is that benefiting you?

Soffront is solving my CRM challenges with an easy and simple solution! Review collected by and hosted on G2.com.

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Verified User in Professional Training & Coaching
UP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Soffront?

Easy to use and endless capabilities moving into marketing. Review collected by and hosted on G2.com.

What do you dislike about Soffront?

Nothing at this point, will have more experience in the future. Review collected by and hosted on G2.com.

Recommendations to others considering Soffront:

I do tinis. Review collected by and hosted on G2.com.

What problems is Soffront solving and how is that benefiting you?

Documentation of everything and having a system to follow for sales and marketing. Review collected by and hosted on G2.com.

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Peter B.
PB
Director, Enterprise Solution Architect
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Soffront?

Soffront is great for small businessand not looking for a lot of bells and whistles. Everything comes standard out of the box, with little to no customization, which in some instances could be a good thing. IT handles a lot of the same stuff that Salesfroce does, but without the customization. Review collected by and hosted on G2.com.

What do you dislike about Soffront?

The pricing for Professional edition (full blown) is up there with Salesforce, so I would recommend going the Salesfroce route. Not having much customization also could be a negative if you have a niche business. Review collected by and hosted on G2.com.

Recommendations to others considering Soffront:

For a small business, without strong IT staff or support, it's worth the free trial to see if it fits your needs. Review collected by and hosted on G2.com.

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Soffront Categories on G2
CRM
CRM

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