Top 10 SoDash Alternatives & Competitors

Top 10 Alternatives to SoDash Recently Reviewed By G2 Community

#1

Freshdesk
By Freshworks
(3,501)4.4 out of 5
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Categories in common with SoDash:
• Social Customer Service
Try for free
Reviewers say compared to SoDash, Freshdesk is:
Better at support
Easier to do business with
Easier to set up
See all Freshdesk reviews
#2

Zoho Desk
By Zoho
(6,200)4.4 out of 5
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
Categories in common with SoDash:
• Social Customer Service
Try for free
Reviewers say compared to SoDash, Zoho Desk is:
Better at support
Better at meeting requirements
Easier to do business with
See all Zoho Desk reviews
#3

Zendesk Support Suite
By Zendesk
(6,149)4.3 out of 5
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories in common with SoDash:
• Social Customer Service
Try for free
Reviewers say compared to SoDash, Zendesk Support Suite is:
Better at support
Better at meeting requirements
Easier to do business with
See all Zendesk Support Suite reviews
#4

Salesforce Service Cloud
By Salesforce
(5,607)4.4 out of 5
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Categories in common with SoDash:
• Social Customer Service
Try for free
Reviewers say compared to SoDash, Salesforce Service Cloud is:
More expensive
Better at support
Easier to do business with
See all Salesforce Service Cloud reviews
#5

Sprout Social
By Sprout Social
(3,822)4.4 out of 5
Sprout Social is an intuitive platform that delivers smarter, faster business impact from social media.. Empower your teams to better connect with audiences, streamline publishing workflows, collaborate in real-time, and power strategic business decisions with the social insights that matter most—at scale.
Categories in common with SoDash:
• Social Customer Service
Try for free
Reviewers say compared to SoDash, Sprout Social is:
Better at support
Easier to do business with
Easier to set up
See all Sprout Social reviews
#6

Intercom
By Intercom, Inc.
(3,324)4.5 out of 5
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
Categories in common with SoDash:
• Social Customer Service
Try for free
Reviewers say compared to SoDash, Intercom is:
Better at support
Easier to do business with
Better at meeting requirements
See all Intercom reviews
#7

Reputation
By Reputation
(2,329)4.6 out of 5
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.
Categories in common with SoDash:
• Social Customer Service
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Reviewers say compared to SoDash, Reputation is:
Better at support
Better at meeting requirements
Easier to do business with
See all Reputation reviews
#8

Front
By Front App
(2,245)4.7 out of 5
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
Categories in common with SoDash:
• Social Customer Service
Try for free
Reviewers say compared to SoDash, Front is:
Better at support
Easier to do business with
Better at meeting requirements
See all Front reviews
#9

Tidio
By Tidio
(1,615)4.7 out of 5
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Categories in common with SoDash:
• Social Customer Service
Try for free
Reviewers say compared to SoDash, Tidio is:
Better at support
Easier to do business with
Easier to set up
See all Tidio reviews
#10

LiveAgent
By QualityUnit
(1,509)4.5 out of 5
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Categories in common with SoDash:
• Social Customer Service
Try for free
Reviewers say compared to SoDash, LiveAgent is:
Better at support
Easier to do business with
Better at meeting requirements
See all LiveAgent reviews