--- title: SOCi Reviews meta\_title: 'SOCi Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 4669 reviews by the users' company size, role or industry to find out how SOCi works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 4669 scale: '5' date\_modified: '2026-08-10' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- ### SOCi Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of SOCi, enjoying hassle-free onboarding and simple content management across platforms. [(598 mentions)](https://www.g2.com/products/soci/reviews?filters%5Bsentiment_snippet%5D=1683354&qs=pros-and-cons#reviews) Users value the **easy and convenient post scheduling** of SOCi, allowing them to stay organized and efficient. [(424 mentions)](https://www.g2.com/products/soci/reviews?filters%5Bsentiment_snippet%5D=1684492&qs=pros-and-cons#reviews) Users find SOCi **exceptionally helpful** for managing reviews and social media, with easy setup and responsive support. [(351 mentions)](https://www.g2.com/products/soci/reviews?filters%5Bsentiment_snippet%5D=1683945&qs=pros-and-cons#reviews) Users value the **centralized management** of SOCi, as it simplifies their social media handling and saves time. [(348 mentions)](https://www.g2.com/products/soci/reviews?filters%5Bsentiment_snippet%5D=1684703&qs=pros-and-cons#reviews) Users praise SOCi for its **ease of scheduling** , enabling effective management of social media across multiple platforms seamlessly. [(323 mentions)](https://www.g2.com/products/soci/reviews?filters%5Bsentiment_snippet%5D=1680253&qs=pros-and-cons#reviews) Users criticize SOCi for **missing features** such as robust customizations and improved reporting capabilities, impacting efficiency. [(138 mentions)](https://www.g2.com/products/soci/reviews?filters%5Bsentiment_snippet%5D=1683583&qs=pros-and-cons#reviews) Users find SOCi has **limited features** , lacking options for customization and necessary tools for effective social media management. [(124 mentions)](https://www.g2.com/products/soci/reviews?filters%5Bsentiment_snippet%5D=1677819&qs=pros-and-cons#reviews) Users are frustrated by **posting issues** in SOCi, including lack of calendar integration and inability to delete posts. [(114 mentions)](https://www.g2.com/products/soci/reviews?filters%5Bsentiment_snippet%5D=1678014&qs=pros-and-cons#reviews) Users note a **steep learning curve** for SOCi, requiring time and additional training to feel proficient. [(113 mentions)](https://www.g2.com/products/soci/reviews?filters%5Bsentiment_snippet%5D=1679724&qs=pros-and-cons#reviews) Users feel that SOCi requires **improvement in accuracy and flexibility** for reporting and listings management. [(85 mentions)](https://www.g2.com/products/soci/reviews?filters%5Bsentiment_snippet%5D=1679583&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of SOCi ##### 1. Ease of Use Users appreciate the **ease of use** of SOCi, enjoying hassle-free onboarding and simple content management across platforms. [ See 598 mentions ](https://www.g2.com/products/soci/reviews?filters%5Bsentiment_snippet%5D=1683354&qs=pros-and-cons#reviews) See Related User Reviews ![Stephanie O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie O.") SO Stephanie O. Mid-Market (51-1000 emp.) 5.0/5 "SOCI streamlines social media management, boosting online presence and accountability" What do you like about SOCi? SOCI has been an invaluable asset to our marketing efforts since we started using it in November 2023. As a Marketing Manager, I appreciate how effici ![Freyen Jafeth F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freyen Jafeth F.") FF Freyen Jafeth F. Mid-Market (51-1000 emp.) 5.0/5 "Soci Review for Online Presence" What do you like about SOCi? SOCi makes it easy to manage all my social media accounts, reviews, and business listings from one dashboard. It seriously saves time and keeps things ##### 2. Post Scheduling Users value the **easy and convenient post scheduling** of SOCi, allowing them to stay organized and efficient. [ See 424 mentions ](https://www.g2.com/products/soci/reviews?filters%5Bsentiment_snippet%5D=1684492&qs=pros-and-cons#reviews) See Related User Reviews ![Truman J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Truman J.") TJ Truman J. Small-Business (50 or fewer emp.) 4.0/5 "Easy posting to all your sites" What do you like about SOCi? Its easy to use and helps stay on top of regular posts. Support is helpful. ![Shannon S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shannon S.") SS Shannon S. Small-Business (50 or fewer emp.) 4.0/5 "Convenient Scheduling but Clunky App Experience" What do you like about SOCi? I like being able to schedule ahead of time on the computer with SOCi and not have to do it on the Instagram app, as it makes the weeks easier. I appr ##### 3. Helpful Users find SOCi **exceptionally helpful** for managing reviews and social media, with easy setup and responsive support. [ See 351 mentions ](https://www.g2.com/products/soci/reviews?filters%5Bsentiment_snippet%5D=1683945&qs=pros-and-cons#reviews) See Related User Reviews ![Dr Samita C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr Samita C.") DC Dr Samita C. Small-Business (50 or fewer emp.) 5.0/5 "Soci for Social Activities" What do you like about SOCi? One of the newer things I really like is how SOCi is using AI to make social media management much more efficient. Features like the Genius Social Age ![Stephanie O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie O.") SO Stephanie O. Mid-Market (51-1000 emp.) 5.0/5 "SOCI streamlines social media management, boosting online presence and accountability" What do you like about SOCi? SOCI has been an invaluable asset to our marketing efforts since we started using it in November 2023. As a Marketing Manager, I appreciate how effici ##### 4. Centralized Management Users value the **centralized management** of SOCi, as it simplifies their social media handling and saves time. [ See 348 mentions ](https://www.g2.com/products/soci/reviews?filters%5Bsentiment_snippet%5D=1684703&qs=pros-and-cons#reviews) See Related User Reviews ![Stephanie O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie O.") SO Stephanie O. Mid-Market (51-1000 emp.) 5.0/5 "SOCI streamlines social media management, boosting online presence and accountability" What do you like about SOCi? SOCI has been an invaluable asset to our marketing efforts since we started using it in November 2023. As a Marketing Manager, I appreciate how effici ![Freyen Jafeth F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freyen Jafeth F.") FF Freyen Jafeth F. Mid-Market (51-1000 emp.) 5.0/5 "Soci Review for Online Presence" What do you like about SOCi? SOCi makes it easy to manage all my social media accounts, reviews, and business listings from one dashboard. It seriously saves time and keeps things ##### 5. Scheduling Users praise SOCi for its **ease of scheduling** , enabling effective management of social media across multiple platforms seamlessly. [ See 323 mentions ](https://www.g2.com/products/soci/reviews?filters%5Bsentiment_snippet%5D=1680253&qs=pros-and-cons#reviews) See Related User Reviews ![Stephanie O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie O.") SO Stephanie O. Mid-Market (51-1000 emp.) 5.0/5 "SOCI streamlines social media management, boosting online presence and accountability" What do you like about SOCi? SOCI has been an invaluable asset to our marketing efforts since we started using it in November 2023. As a Marketing Manager, I appreciate how effici ![Shannon S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shannon S.") SS Shannon S. Small-Business (50 or fewer emp.) 4.0/5 "Convenient Scheduling but Clunky App Experience" What do you like about SOCi? I like being able to schedule ahead of time on the computer with SOCi and not have to do it on the Instagram app, as it makes the weeks easier. I appr ### 5 Cons or Disadvantages of SOCi ##### 1. Missing Features Users criticize SOCi for **missing features** such as robust customizations and improved reporting capabilities, impacting efficiency. [ See 138 mentions ](https://www.g2.com/products/soci/reviews?filters%5Bsentiment_snippet%5D=1683583&qs=pros-and-cons#reviews) See Related User Reviews ![Stephanie O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie O.") SO Stephanie O. Mid-Market (51-1000 emp.) 5.0/5 "SOCI streamlines social media management, boosting online presence and accountability" What do you dislike about SOCi? The 'Discovery' tab in SOCI doesn't offer engaging or industry-relevant content for us, and I find the SOCiGo mobile app to be underwhelming. Despite ![Freyen Jafeth F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freyen Jafeth F.") FF Freyen Jafeth F. Mid-Market (51-1000 emp.) 5.0/5 "Soci Review for Online Presence" What do you dislike about SOCi? It’s not the easiest platform to learn at first. There’s a lot going on in the dashboard, and it can feel overwhelming if you’re new. In the other ha ##### 2. Limited Features Users find SOCi has **limited features** , lacking options for customization and necessary tools for effective social media management. [ See 124 mentions ](https://www.g2.com/products/soci/reviews?filters%5Bsentiment_snippet%5D=1677819&qs=pros-and-cons#reviews) See Related User Reviews ![Stephanie O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie O.") SO Stephanie O. Mid-Market (51-1000 emp.) 5.0/5 "SOCI streamlines social media management, boosting online presence and accountability" What do you dislike about SOCi? The 'Discovery' tab in SOCI doesn't offer engaging or industry-relevant content for us, and I find the SOCiGo mobile app to be underwhelming. Despite ![Freyen Jafeth F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freyen Jafeth F.") FF Freyen Jafeth F. Mid-Market (51-1000 emp.) 5.0/5 "Soci Review for Online Presence" What do you dislike about SOCi? It’s not the easiest platform to learn at first. There’s a lot going on in the dashboard, and it can feel overwhelming if you’re new. In the other ha ##### 3. Posting Issues Users are frustrated by **posting issues** in SOCi, including lack of calendar integration and inability to delete posts. [ See 114 mentions ](https://www.g2.com/products/soci/reviews?filters%5Bsentiment_snippet%5D=1678014&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 2.5/5 "Efficient Content Organizer but Needs AI Enhancement" What do you dislike about SOCi? It needs to generate SEO strongs. Captions based on the image. It needs some AI capabilities. ![Shannon S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shannon S.") SS Shannon S. Small-Business (50 or fewer emp.) 4.0/5 "Convenient Scheduling but Clunky App Experience" What do you dislike about SOCi? I don't love the app. It's easier to do on the computer. I wish it let you stay logged in, it doesn't really feel like an app at all. ##### 4. Learning Curve Users note a **steep learning curve** for SOCi, requiring time and additional training to feel proficient. [ See 113 mentions ](https://www.g2.com/products/soci/reviews?filters%5Bsentiment_snippet%5D=1679724&qs=pros-and-cons#reviews) See Related User Reviews ![Dr Samita C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr Samita C.") DC Dr Samita C. Small-Business (50 or fewer emp.) 5.0/5 "Soci for Social Activities" What do you dislike about SOCi? It would be great to have a more unified dashboard that combines social media, reviews, messaging, and local SEO into a single customizable view. That ![Freyen Jafeth F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freyen Jafeth F.") FF Freyen Jafeth F. Mid-Market (51-1000 emp.) 5.0/5 "Soci Review for Online Presence" What do you dislike about SOCi? It’s not the easiest platform to learn at first. There’s a lot going on in the dashboard, and it can feel overwhelming if you’re new. In the other ha ##### 5. Improvement Needed Users feel that SOCi requires **improvement in accuracy and flexibility** for reporting and listings management. [ See 85 mentions ](https://www.g2.com/products/soci/reviews?filters%5Bsentiment_snippet%5D=1679583&qs=pros-and-cons#reviews) See Related User Reviews ![Stephanie O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie O.") SO Stephanie O. Mid-Market (51-1000 emp.) 5.0/5 "SOCI streamlines social media management, boosting online presence and accountability" What do you dislike about SOCi? The 'Discovery' tab in SOCI doesn't offer engaging or industry-relevant content for us, and I find the SOCiGo mobile app to be underwhelming. Despite KG Kent G. Small-Business (50 or fewer emp.) 5.0/5 "All-In-One Platform for Social Media & Review Management" What do you dislike about SOCi? I think the real-time interaction could be improved with SOCi. We have to go to the platforms themselves for meaningful interaction, particularly with JB Jacky B. Director of Marketing and Information Mid-Market (51-1000 emp.) 9/6/2023 "Soci for social media management" 4/5 What do you like best about SOCi? Soci has been evolving with the different social media platforms. They make posting easy because you can do it all in one spot. You can make andedit posts and schedual them all from the Soci dashboard, which is nice if you have more than one place the post is going. Review collected by and hosted on G2.com. What do you dislike about SOCi? There were a few mistakes and the porcess to edit them was a little slow, so making that faster would help a lot. Review collected by and hosted on G2.com. What problems is SOCi solving and how is that benefiting you? We manage apartment complexes, and we had too many to be able to post on all of their social media pages regularly. In addition, we were not keeping up with replying to reviews. Soci now handles the social media posts and reputation management for us. Review collected by and hosted on G2.com. Show More Response from Neil Grasso of SOCi [Editedit](https://www.g2.com/survey_responses/soci-review-8572657/official_response/edit) Hi Jacky, Thanks for the positive review! I am happy to hear SOCi is making it easy to schedule social posts across multiple platforms and oversee reputation management in an efficient manner. Also, I appreciate the feedback regarding the errant posts on your corporate social handle. I recommend reaching out to your Customer Success Manager (if you haven't already) to discuss this issue so our team can address and resolve any problems you may be encountering. Thank you again! - Neil 8/3/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Shannon S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shannon S.") SS Shannon S. Assistant manager Small-Business (50 or fewer emp.) 7/24/2025 "Convenient Scheduling but Clunky App Experience" 4/5 What do you like best about SOCi? I like being able to schedule ahead of time on the computer with SOCi and not have to do it on the Instagram app, as it makes the weeks easier. I appreciate the library section, which helps me by providing photos to inspire me for posts. I can download European Wax Center photos, edit them as I want, and it's good for inspiration. The initial setup was great, and the training was helpful. Review collected by and hosted on G2.com. What do you dislike about SOCi? I don't love the app. It's easier to do on the computer. I wish it let you stay logged in, it doesn't really feel like an app at all. Review collected by and hosted on G2.com. What problems is SOCi solving and how is that benefiting you? I like being able to schedule posts ahead of time on the computer, which makes the weeks easier. The library section helps by providing photos for inspiration and allows me to edit them for posts. Review collected by and hosted on G2.com. Show More Response from Alicia Zhang of SOCi [Editedit](https://www.g2.com/survey_responses/soci-review-11430170/official_response/edit) Thank you for the thoughtful review! We’re so glad to hear that scheduling posts in advance and using the content library have made planning your social media easier and more efficient. It’s also great to know the training and setup process helped you get started smoothly. We appreciate you sharing your feedback about the mobile app experience. Thanks again for your support and for being a valued SOCi customer! 6/25/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Brian S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian S.") BS Brian S. Leasing Agent Small-Business (50 or fewer emp.) 3/10/2026 "Effortless Social Media Scheduling" 4.5/5 What do you like best about SOCi? I use SOCi for social media marketing for a property I work for, and it's very convenient because it allows us to advertise the many amenities we offer with just a single click in a scheduled post. I love that we can share across multiple platforms without needing to redirect to other pages. I enjoy that with SOCi, you can map out your entire day, week, or month, which helps us stay organized with our posts. The initial setup was easy as 1, 2, 3. Review collected by and hosted on G2.com. What do you dislike about SOCi? NOT A THING! I love the simplistic process of posting per platform all in one. Review collected by and hosted on G2.com. What problems is SOCi solving and how is that benefiting you? I use SOCi for social media marketing, making it easy to advertise properties with a single click. It helps with optimal post timing and lets us share across platforms without extra steps. I like organizing posts daily, weekly, or monthly. Review collected by and hosted on G2.com. Show More Response from Alicia Zhang of SOCi [Editedit](https://www.g2.com/survey_responses/soci-review-12461076/official_response/edit) We're thrilled to hear that SOCi has been such a convenient and efficient tool for your social media marketing needs! It's great to know that you appreciate the ability to schedule posts across multiple platforms and the ease of mapping out your content calendar. Thank you for sharing your positive experience! 6/18/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Andrea S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea S.") AS Andrea S. Admin/Marketing Small-Business (50 or fewer emp.) 7/8/2026 "Calendar View Makes Social Scheduling and Prescheduling Easy" 5/5 What do you like best about SOCi? The calendar view and linking with my external socail media accounts allows me to plan and preschedule all my social media (except Nextdoor). Review collected by and hosted on G2.com. What do you dislike about SOCi? That I can't schedule to Nextdoor - and that sometimes my Facbeook account gets "unlinked" and I have to relink it. This often means having to recreate future posts which are lost due to the relinking. Review collected by and hosted on G2.com. What problems is SOCi solving and how is that benefiting you? I can plan a whole bunch of social media posts and see how they all fit together. If I need, I can always tweak them later if something else comes up but at least they are scheduled to do out, so I can be creative in blocks of time and have everything ready to go, rather than using some external means and then have to paste them into each channel. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Michael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael S.") MS Michael S. General Manager Small-Business (50 or fewer emp.) 6/25/2026 "SOCi Makes Social Media Management Easy with Great Integrations and Support" 5/5 What do you like best about SOCi? I find it extremely helpful and intuitive to have one platform where I can view all of our social media channels. The integrations with our Facebook feed, Tik Tok, and Instagram are invaluable, and they make it simple to manage everything in one centralized place. Performance has been great, and the system is easy to use day to day. You really can’t beat the price for having this much functionality at your fingertips. The team is always willing and ready to support any questions or inquiries. I also appreciate the AI features, especially the help with crafting genuine responses. Review collected by and hosted on G2.com. What do you dislike about SOCi? There isn't really anything that I dislike about SOCi. Review collected by and hosted on G2.com. What problems is SOCi solving and how is that benefiting you? SOCi is assisting me with my day-to-day operations. I no longer have to log in to multiple platforms, which makes my workflow much simpler. Review collected by and hosted on G2.com. Show More Response from Alicia Zhang of SOCi [Editedit](https://www.g2.com/survey_responses/soci-review-13032358/official_response/edit) We're thrilled to hear that you find SOCi helpful and intuitive, especially with the integrations and centralized management of social media channels. Our team is dedicated to providing great support and we're glad you appreciate the AI features. Thank you for your feedback! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Krish P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krish P.") KP Krish P. CEO Small-Business (50 or fewer emp.) 6/25/2026 "SOCi Makes Managing Reviews and Social Media Easy in One Dashboard" 5/5 What do you like best about SOCi? What I like best about SOCi is the ability to manage guest reviews and social media from a single dashboard. It helps us respond quickly to guest feedback, maintain our online presence, and monitor our property's reputation more efficiently. Review collected by and hosted on G2.com. What do you dislike about SOCi? The user interface can be difficult to navigate at times, and some reporting and workflow functions are not as intuitive as they could be. Streamlining common tasks would improve the user experience Review collected by and hosted on G2.com. What problems is SOCi solving and how is that benefiting you? SOCi helps centralize our digital marketing and reputation management efforts by bringing social media, online listings, and guest reviews into one platform. This saves time, reduces the need to manage multiple systems, and allows us to respond to guest feedback more efficiently. The result is better visibility for our property, improved guest engagement, and a stronger online reputation. Review collected by and hosted on G2.com. Show More Response from Alicia Zhang of SOCi [Editedit](https://www.g2.com/survey_responses/soci-review-12416173/official_response/edit) We're glad to hear that you find SOCi helpful in managing guest reviews and social media from a single dashboard. It's great to know that it helps you respond quickly to guest feedback and maintain your online presence efficiently. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Alexis V. S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexis V. S.") AS Alexis V. S. Managing Director Small-Business (50 or fewer emp.) 7/24/2025 "Excellent Social Media Management platform" 4.5/5 What do you like best about SOCi? The platform offers an all-in-one approach to managing and executing a cohesive social media strategy across all of your social media presence at the same time. It also includes various plug-ins for other social media platforms that I haven’t seen available on other similar tools. The software is user-friendly and very intuitive, and my daily tasks for keeping up with posts can be completed in less than 15 minutes. Review collected by and hosted on G2.com. What do you dislike about SOCi? There is no review management ability with this program. Unfortunately, this is a key component that is required to enhance your online presence credibility. It also needs an AI generator for content, both images and copy. Review collected by and hosted on G2.com. What problems is SOCi solving and how is that benefiting you? Not having to go into each of my social media accounts and duplicate the effort of maintaining an online presence in the multi-channels of Social Media. Review collected by and hosted on G2.com. Show More Response from Alicia Zhang of SOCi [Editedit](https://www.g2.com/survey_responses/soci-review-11430190/official_response/edit) Thank you for the thoughtful review! We’re so glad to hear that SOCi’s all-in-one approach has helped simplify your social media management and save you time by letting you manage multiple platforms from one place. It’s great to know you’ve found the platform intuitive and that it fits so well into your daily workflow. We also appreciate you sharing your feedback about review management and additional AI content generation capabilities. Thanks again for your support and for being a valued SOCi customer! 6/18/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite BH Bada H. Mid-Market (51-1000 emp.) 11/9/2023 "Great Reputation and Social Presence Management Tool" 5/5 What do you like best about SOCi? Connectivity to multiple commonly used platforms like Facebook, Google My Business, Yelp, etc. with the ability for one-stop-shopping for common tasks. AI integration in generating review responses. Review collected by and hosted on G2.com. What do you dislike about SOCi? If you have an issue with a particular platform such as Yelp or Google My Business, it is difficult to determine if it's a SOCi issue or a platform issue. Review collected by and hosted on G2.com. What problems is SOCi solving and how is that benefiting you? SOCi helps you handle reviews left on various platforms and for various locations all in one spot. They provide analytics behind the results, tools to help you respond quickly and in a brand-consistent manner, and enables a team approach to handling these tasks instead of being reliant on a select individuals. Review collected by and hosted on G2.com. Show More Response from Neil Grasso of SOCi [Editedit](https://www.g2.com/survey_responses/soci-review-8849933/official_response/edit) Thank you for your feedback! We're pleased that SOCi is helping you manage reviews and providing the reporting your team needs to evaluate performance. I’m sorry to hear you are encountering issues with Yelp and GBP. If you’re open to sharing more details about this issue, please message support@meetsoci.com so our teams can provide additional assistance. 8/3/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Yahir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yahir S.") YS Yahir S. Leasing Manager Mid-Market (51-1000 emp.) 7/24/2025 "Unifies Social Media Management Effortlessly" 5/5 What do you like best about SOCi? I like how SOCi helps make all my posts and is very efficient. It notifies me when someone comments or leaves a review through various social media platforms, and I can respond through SOCi, all in one place. This makes social media posting easier and faster because I don't have to worry about logging in to every single platform. SOCi is super easy to set up and schedule posts. It’s very helpful all the time and saves me a lot of time. Review collected by and hosted on G2.com. What do you dislike about SOCi? I love everything about Soci Review collected by and hosted on G2.com. What problems is SOCi solving and how is that benefiting you? SOCi schedules my social media posts and notifies me of comments and reviews. It lets me respond across platforms in one place, making social media management easier and faster. It's very efficient and saves me a lot of time. Review collected by and hosted on G2.com. Show More Response from Alicia Zhang of SOCi [Editedit](https://www.g2.com/survey_responses/soci-review-11429975/official_response/edit) We're thrilled to hear that SOCi has made social media management easier and faster for you! Thank you for sharing your positive experience. 6/23/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Cheyenne B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cheyenne B.") CB Cheyenne B. Community Manager Mid-Market (51-1000 emp.) 6/25/2026 "SOCi Makes Posting Effortless with Simple UI and Smooth Integration" 5/5 What do you like best about SOCi? It’s really nice not having to constantly remember to post everything myself. If I have the time, great; if I don’t, SOCi still takes care of it either way, so I’m not left stressing about whether things went out. The UI is simple, and the integration was straightforward. Performance feels mid-tier overall, and the posts are pretty basic, but it still gets the job done for me. Review collected by and hosted on G2.com. What do you dislike about SOCi? I have not found enough downsides to Soci to comment on this truly, the automatic and AI posting has made my job much easier Review collected by and hosted on G2.com. What problems is SOCi solving and how is that benefiting you? Our company wants us to be posting multiple times a week, but I am a one person staff at my property, I do not have the time. I can plug and play with Soci Review collected by and hosted on G2.com. Show More Response from Alicia Zhang of SOCi [Editedit](https://www.g2.com/survey_responses/soci-review-13032437/official_response/edit) Thank you for your positive feedback! We're glad to hear that SOCi's automatic posting and AI features have made your job easier. We understand the importance of time-saving tools for busy professionals like yourself, and we're committed to providing a seamless experience. 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