SOCi Reviews & Product Details - Page 10

It is very easy to learn and use. I was able to sign in and start using it without even looking at the training. All of my questions have been answered in a timely manner. I go in every day because I can't wait to see my results. Review collected by and hosted on G2.com.

I wish I could automatically add my contact information at the bottom of all content. Not everyone is computer savvy & that would help those users also contact me. Review collected by and hosted on G2.com.

SOCi has significantly improved our social media management by connecting our accounts and allowing our provider (Robern) to post content on our behalf. This has saved us a considerable amount of time and effort, as we previously relied on a manual process. The automation and centralized control are extremely beneficial. Review collected by and hosted on G2.com.

The main drawback is the lack of customization options for the images we publish. It would be fantastic to have the ability to upload a brand template as a PNG layer that can be added to the branded content we publish. This feature would ensure that our posts are perfectly aligned with our brand identity. Review collected by and hosted on G2.com.

We were looking for a system that would allow all our franchisees to do all the tasks they need to do in one platform. We wanted them to respond to reviews quicker and easier, and SOCI lets them do that. with the help of the AI, it makes it much much easier for them to respond and more willing to actually respond and engage clients who left a review. Review collected by and hosted on G2.com.

Sometimes, support can be a little slow when creating new listings or technical issues, but eventually, it gets resolved. Review collected by and hosted on G2.com.

Maintaining every aspect of my insurance business can lead to overlooking the little things in which SOCi ENSURES gets completed month by month! Review collected by and hosted on G2.com.

Havent found anything to dislike at moment Review collected by and hosted on G2.com.

SOCi has been a game-changer for our marketing! The platform’s data insights help us make informed decisions, while the AI-powered responses streamline engagement and reputation management. It’s incredibly user-friendly, making it easy to navigate and implement strategies efficiently. Plus, SOCi is always evolving with new features and improvements, keeping us ahead of the curve. Highly recommend for any business looking to elevate their digital presence! Review collected by and hosted on G2.com.

The app could benefit from some enhancements, the app is what are franchisees use most. Review collected by and hosted on G2.com.

What I like the best about Soci is the Scheduler. I can schedule social media posts in one sitting for a wee, a month or even for months. Review collected by and hosted on G2.com.

I would say the downside is if I would like to view the published posts on FB, I would need to log in to a facebook account, which I dont really have access to. I wsih I could go on FB or Instagram without liggin in to an account if I were using Soci. Review collected by and hosted on G2.com.

The SOCi platform is excellent. I use SOCi daily and it's both robust and extremely user friendly. The migration from Yext was easier that I expected. Review collected by and hosted on G2.com.

I've seen zero downside to using SOCi so far. Review collected by and hosted on G2.com.

Our company has been using SOCI for years and just upgraded to the PRO. It is such a great help to our advertising and marketing needs! I would highly recommend! Review collected by and hosted on G2.com.

It is not as easy to find things to a beginner. Review collected by and hosted on G2.com.

it helps with automating the posting process makes it simple and easy and saves a lot of time ! also it helps creating consistency and by planning ahead and measuring where i am getting my clients from ill know what plataforms to make sure i focus the most.

Also it integrated seamlessly with all plataforms . Review collected by and hosted on G2.com.

so far no complains at all ! i think they have done a great job making social media marketing much more easy to use Review collected by and hosted on G2.com.

I like that SOCi posts a variety of posts to multiple platforms. It helps keep me relevant on all the sites. I also like that I can chose which suppliers or type of travel I market. I love the fun, playful posts and the ones that recognize National Days. I like how easy it is to use as well, once you link your platforms it does the posting for you! Review collected by and hosted on G2.com.

Sometimes it be challenging to see the calendar of upcoming posts. I woudl like a way to select a supplier to feature one week or month. Maybe have some more reels and stories to share too Review collected by and hosted on G2.com.