Top 10 Sobot Alternatives & Competitors

(17)4.9 out of 5

Sobot Omnichannel Suite is not the only option for Chatbots Software. Explore other competing options and alternatives. Chatbots Software is a widely used technology, and many people are seeking top rated, easily administered software solutions with customization, control, and route to human. Other important factors to consider when researching alternatives to Sobot Omnichannel Suite include customer service. The best overall Sobot Omnichannel Suite alternative is Zendesk Support Suite. Other similar apps like Sobot Omnichannel Suite are LiveAgent, Sprinklr Service, Salesforce Service Cloud, and Intercom. Sobot Omnichannel Suite alternatives can be found in Chatbots Software but may also be in Help Desk Software or Live Chat Software.

Best Paid & Free Alternatives to Sobot Omnichannel Suite

Zendesk Support Suite
LiveAgent
Sprinklr Service
Salesforce Service Cloud
Intercom
JustCall
Tidio
Appy Pie

Top 10 Alternatives to Sobot Omnichannel Suite Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Sobot Omnichannel Suite stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Online Media, and Accounting, and find the best product for your business.

Sponsored

Messangi

(15)4.8 out of 5

Messangi is a Customer Engagement Platform or CPaaS (Communications Platform as a Service) that enables brands to deliver personalized content and brand experiences across the customer journey. Our powerful multi-channel platform orchestrates billions of interactions through WhatsApp, SMS, RCS, Push Notifications, Mobile Wallet, and more on behalf of the world's leading brands. By providing an open API, extensive documentation, and personalized human guidance, we help organizations improve interactions and enhance communication efficiency, driving growth and success.

Visit Website

Reviewers say compared to Sobot Omnichannel Suite, Messangi is:

Easier to set up

More usable

Easier to admin

Visit Website

Zendesk Support Suite

By Zendesk

(6,150)4.3 out of 5

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

Categories in common with Sobot:

Reviewers say compared to Sobot Omnichannel Suite, Zendesk Support Suite is:

Slower to reach roi

See all Zendesk Support Suite reviews

LiveAgent

By QualityUnit

(1,510)4.5 out of 5

LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

Categories in common with Sobot:

See all LiveAgent reviews

Sprinklr Service

By Sprinklr

(497)4.3 out of 5

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.

Categories in common with Sobot:

See all Sprinklr Service reviews

Salesforce Service Cloud

By Salesforce

(5,607)4.4 out of 5

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

Categories in common with Sobot:

Reviewers say compared to Sobot Omnichannel Suite, Salesforce Service Cloud is:

Slower to reach roi

See all Salesforce Service Cloud reviews

Intercom

By Intercom, Inc.

(3,339)4.5 out of 5

Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

Categories in common with Sobot:

Reviewers say compared to Sobot Omnichannel Suite, Intercom is:

Slower to reach roi

See all Intercom reviews

JustCall

By Saas Labs

(2,087)4.3 out of 5

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

Categories in common with Sobot:

See all JustCall reviews

Tidio

By Tidio

(1,619)4.7 out of 5

Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

Categories in common with Sobot:

Reviewers say compared to Sobot Omnichannel Suite, Tidio is:

Slower to reach roi

See all Tidio reviews

Appy Pie

By Appy Pie LLP

(1,386)4.7 out of 5

Appy Pie allows users with no programming skills, to create an app for Windows 8 Phone, Android & iPhone applications for mobiles and smartphones; and publish to Google Play & iTunes.

Categories in common with Sobot:

Reviewers say compared to Sobot Omnichannel Suite, Appy Pie is:

Slower to reach roi

See all Appy Pie reviews

Gladly

By Gladly

(988)4.7 out of 5

Gladly is a customer service software.

Categories in common with Sobot:

Get a quote

Reviewers say compared to Sobot Omnichannel Suite, Gladly is:

Slower to reach roi

See all Gladly reviews

#10

Dixa

By Dixa

(388)4.2 out of 5

Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

Categories in common with Sobot:

Get a quote