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Snoooz AI Reviews & Product Details - Page 2

Snoooz AI Overview

What is Snoooz AI?

Snoooz is an Out-of-Office (OOO) management and automation platform that enables companies to design and manage an OOO experience that their customers & employees will love. By automating the entire OOO workflow through powerful integrations, Snoooz can reduce onboarding delays, address customer escalations, and improve overall customer experience resulting in higher Net Revenue Retention.

Snoooz AI Details
Languages Supported
English
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Product Description

Snoooz is an Out of Office management and automation platform that enables companies to create personalized OOO messages based on the audience and email intent using natural language AI algorithms, and automate all OOO tasks for their employees. With 1 click, Snoooz can set their OOO responder, block their calendar, decline or reschedule existing meetings, and determine backup coverage using an advanced round robin algorithm. Snoooz can also generate a summarized email so employees don't have to spend hours going through their inbox upon their return to work.


Seller Details
Seller
Snoooz
Year Founded
2021
HQ Location
Toronto, CA
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Description

Snoooz is an Out of Office management and automation platform that enables companies to send personalized OOO messages based on the audience and email intent using natural language AI algorithms, and automate all OOO tasks for their employees. With 1 click, Snoooz can set an employee's OOO responder, block their calendar, decline or reschedule any existing meetings, and identify backup coverage using an advanced round robin algorithm. Snoooz can also generate a summarized email so employees don't have to spend hours going through their inbox upon their return to work.


Chitresh S.
CS
Overview Provided by:

Recent Snoooz AI Reviews

Velu  S.
VS
Velu S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Comprehensive automation features of Snoooz AI"
ll highly recommend Snoooz AI. The automation capabilities of Snoooz AI not only save time but also ensure our out-of-office communications are con...
Lakshya S.
LS
Lakshya S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Snoooz AI making emails feel personal"
I love how Snoooz lets me make my out-of-office emails special for each person who writes to me. It feels like I’m talking to them, even when I’m n...
Ghulam A.
GA
Ghulam A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Preventing customer disappointment with Snoooz AI"
One of the standout features of Snoooz AI for me is its user-friendliness and the email signature OOO alerts preemptively inform our clients of pot...
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Snoooz AI Media

Snoooz AI Demo - Snoooz AI
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29 Snoooz AI Reviews

4.8 out of 5
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29 Snoooz AI Reviews
4.8 out of 5
29 Snoooz AI Reviews
4.8 out of 5

Snoooz AI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Snoooz AIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Rabeea S.
RS
Associate Software Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Snoooz AI?

I'm using the free trai and Snoooz AI's tools for managing OOO for the entire team are fantastic. They promote a healthy work-life balance by ensuring team members can truly disconnect during their time off. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

While the features are robust, I wish there were more customization options for notifications and reminders. Review collected by and hosted on G2.com.

What problems is Snoooz AI solving and how is that benefiting you?

It's contributed to a more satisfied and productive team, reducing burnout and turnover. Review collected by and hosted on G2.com.

AP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Snoooz AI?

Snoooz has simplified our out-of-office management completely. The round-robin backups and coverage plans are seamless, ensuring our operations run smoothly even when team members are away. The integration with popular apps like Asana and Intercom streamlines our communication processes, saving us valuable time and effort. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

One minor improvement could be expanding the list of integrated apps. While Snoooz AI already integrates with many popular platforms, having an even wider range of options would cater to businesses with diverse software preferences. Review collected by and hosted on G2.com.

What problems is Snoooz AI solving and how is that benefiting you?

Snoooz solves our problem with out-of-office management through their round-robin backups, coverage plans and personalized auto-responder. Review collected by and hosted on G2.com.

Ghulam A.
GA
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Snoooz AI?

One of the standout features of Snoooz AI for me is its user-friendliness and the email signature OOO alerts preemptively inform our clients of potential delays, effectively managing their expectations and preventing any disappointment. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

I would suggest that additional templates for these alerts to match various branding styles would be appreciated. Review collected by and hosted on G2.com.

What problems is Snoooz AI solving and how is that benefiting you?

This proactive communication strategy has helped me maintain strong relationships with our clients, ensuring they feel informed and valued even when delays are inevitable. Review collected by and hosted on G2.com.

Haiqa I.
HI
Digital Marketing Executive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Snoooz AI?

It's abilty to automatically assign backups and send personalized responses is a game-changer for our team. It ensures that no important emails are left unanswered, even when team members are out of office. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

I wish there were more advanced customization options for the autoresponders. It would be great to have more control over the message content. Review collected by and hosted on G2.com.

What problems is Snoooz AI solving and how is that benefiting you?

It has solved the problem of OOO Management inefficiency by automating and ensured the seamless workflow continuity. This has resulted in improved productivity and better customer satisfaction for us. Review collected by and hosted on G2.com.

Lakshya S.
LS
Head of Growth
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Snoooz AI?

I love how Snoooz lets me make my out-of-office emails special for each person who writes to me. It feels like I’m talking to them, even when I’m not there. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

It was a bit tricky to figure out how to use all the cool features at first. Review collected by and hosted on G2.com.

What problems is Snoooz AI solving and how is that benefiting you?

Now, when I’m away, my emails still make my customers feel like I’m right there, helping them. This makes them happy and keeps them coming back. Review collected by and hosted on G2.com.

Velu  S.
VS
Head of Product
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Snoooz AI?

ll highly recommend Snoooz AI. The automation capabilities of Snoooz AI not only save time but also ensure our out-of-office communications are consistently high-quality and personalized. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

With any automation tool, there's always a learning curve to fully take advantage of all its features. Review collected by and hosted on G2.com.

What problems is Snoooz AI solving and how is that benefiting you?

Automation features have significantly reduced the manual workload on my team, allowing me to focus on more strategic tasks while maintaining excellent communication with our clients. Review collected by and hosted on G2.com.

Merry b.
MB
Vice principal
Education Management
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Snoooz AI?

I like the ability to add vacation alerts to email signature ahead of time is a proactive approach to managing customer expectations and preventing disappointment. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

I would say that more customization options for the visual appearance of these alerts in the signature would enhance this feature. Review collected by and hosted on G2.com.

What problems is Snoooz AI solving and how is that benefiting you?

Snoooz AI's proactive alerts have helped me in managing client expectations effectively, ensuring smooth communication flow and maintaining trust even when team members are unavailable. Review collected by and hosted on G2.com.

MS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Snoooz AI?

I like the fact that we can create personalized OOO responses. The sentiment detection feature also helps us gauge customer moods accurately, allowing us to address their concerns effectively. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

I have yet to find any major flaws in Snoooz AI. Occasionally, there might be a slight delay in the OOO response, but it's a minor issue considering the overall efficiency and time-saving benefits the platform provides. Review collected by and hosted on G2.com.

What problems is Snoooz AI solving and how is that benefiting you?

The tool helps us gauge customer sentiment, allowing us to address their concerns effectively, which is important for us! Review collected by and hosted on G2.com.

TT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Snoooz AI?

I like that it can fetch sender information and incorporate it into the responses which adds a personal touch that our customers appreciate. The platform's compatibility with various apps makes it a versatile solution for our diverse communication needs. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

The reporting functionality is somewhat rudimentary. Enhancing it with more comprehensive analytics would provide a deeper insight into customer interactions. Review collected by and hosted on G2.com.

What problems is Snoooz AI solving and how is that benefiting you?

It helps me enjoy time off from work as the personalization feature can send appropriate responses to my customers. Review collected by and hosted on G2.com.

Madalina B.
MB
Senior Marketing Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Snoooz AI?

I like the combination of personalization, automation and coverage features, it ensures both customers and employees are happier and more satisfied. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

I wish this platform can occasionally be slow to load, especially when managing larger sets of rules and automations. Review collected by and hosted on G2.com.

What problems is Snoooz AI solving and how is that benefiting you?

Snoooz AI has directly contributed to increased positive reviews from customers and has played a part in reducing employee turnover by preventing burnout. Review collected by and hosted on G2.com.