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Snoooz AI Reviews & Product Details

JS
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Snoooz AI?

The automated responses and coverage plans keep everything smooth. Plus, the personalized touch in emails makes a real difference in customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

While I don't miss any features at the moment, I think having the ability to create more complex automation sequences would add even more value to the platform such as sending NPS surveys for certain customer sentiment. Review collected by and hosted on G2.com.

What problems is Snoooz AI solving and how is that benefiting you?

It solves my problem to take care of customer emails when I am out of office and also leave notes for my backup Review collected by and hosted on G2.com.

Snoooz AI Overview

What is Snoooz AI?

Snoooz is an Out-of-Office (OOO) management and automation platform that enables companies to design and manage an OOO experience that their customers & employees will love. By automating the entire OOO workflow through powerful integrations, Snoooz can reduce onboarding delays, address customer escalations, and improve overall customer experience resulting in higher Net Revenue Retention.

Snoooz AI Details
Languages Supported
English
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Product Description

Snoooz is an Out of Office management and automation platform that enables companies to create personalized OOO messages based on the audience and email intent using natural language AI algorithms, and automate all OOO tasks for their employees. With 1 click, Snoooz can set their OOO responder, block their calendar, decline or reschedule existing meetings, and determine backup coverage using an advanced round robin algorithm. Snoooz can also generate a summarized email so employees don't have to spend hours going through their inbox upon their return to work.


Seller Details
Seller
Snoooz
Year Founded
2021
HQ Location
Toronto, CA
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Description

Snoooz is an Out of Office management and automation platform that enables companies to send personalized OOO messages based on the audience and email intent using natural language AI algorithms, and automate all OOO tasks for their employees. With 1 click, Snoooz can set an employee's OOO responder, block their calendar, decline or reschedule any existing meetings, and identify backup coverage using an advanced round robin algorithm. Snoooz can also generate a summarized email so employees don't have to spend hours going through their inbox upon their return to work.


Chitresh S.
CS
Overview Provided by:

Recent Snoooz AI Reviews

Velu  S.
VS
Velu S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Comprehensive automation features of Snoooz AI"
ll highly recommend Snoooz AI. The automation capabilities of Snoooz AI not only save time but also ensure our out-of-office communications are con...
Lakshya S.
LS
Lakshya S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Snoooz AI making emails feel personal"
I love how Snoooz lets me make my out-of-office emails special for each person who writes to me. It feels like I’m talking to them, even when I’m n...
Ghulam A.
GA
Ghulam A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Preventing customer disappointment with Snoooz AI"
One of the standout features of Snoooz AI for me is its user-friendliness and the email signature OOO alerts preemptively inform our clients of pot...
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Snoooz AI Media

Snoooz AI Demo - Snoooz AI
#1 Out-Of-Office tool for customer facing teams
Snoooz AI Demo - Improve customer experience
Design and manage an Out-of-Office experience that your customers & employees will love
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28 out of 29 Total Reviews for Snoooz AI

4.8 out of 5
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28 out of 29 Total Reviews for Snoooz AI
4.8 out of 5
28 out of 29 Total Reviews for Snoooz AI
4.8 out of 5

Snoooz AI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Snoooz AIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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DS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Snoooz AI?

Snoooz AI has improved my out-of-office experience with its impressive personalization features. The ability to create unique autoresponder templates tailored to different scenarios is a much-needed feature that saves me time and ensures a seamless workflow. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

While Snoooz AI is a powerful tool, it lacks some integrations with certain email platforms. I wish it could offer broader compatibility to cater to a wider user base. Review collected by and hosted on G2.com.

What problems is Snoooz AI solving and how is that benefiting you?

Snoooz AI addresses the longstanding issue of rigid and static OOO replies. Its personalization features allow me to maintain a professional and customized communication approach, whether dealing with prospective or existing customers. The automation of OOO replies, along with auto-forwarding, auto-ignore, and email segmentation, has significantly improved my productivity. I can now focus on essential tasks without worrying about manually managing my email responses. Review collected by and hosted on G2.com.

SS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Snoooz AI?

I love the customization options offered by Snoooz AI. Being able to create multiple templates for different situations gives me the flexibility to tailor my responses based on the context, whether it's for clients, colleagues, or prospects. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

One drawback I've noticed is that the AI's understanding of context can sometimes be limited. While it's generally effective, there are instances where it might misinterpret certain emails or fail to provide accurate responses. Review collected by and hosted on G2.com.

What problems is Snoooz AI solving and how is that benefiting you?

Snoooz AI effectively solves the problem of managing out-of-office communications. By automating OOO replies and offering features like rescheduling meetings and providing dynamic tags, it streamlines the process and ensures that important messages are addressed even when I'm not available, ultimately boosting productivity. Review collected by and hosted on G2.com.

yash g.
YG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Snoooz AI?

Snoooz AI has elevated my OOO experience with its remarkable personalization features. Crafting unique autoresponder templates for various scenarios has become a breeze, saving me valuable time and ensuring a seamless workflow. The flexibility to tailor responses enhances communication, whether dealing with prospective clients or existing customers,Snoooz AI's implementation was seamless, with a user-friendly interface that ensured a hassle-free setup. The customer support team's responsiveness and expertise made the process even smoother. The frequent use of Snoooz AI has become a testament to its reliability and effectiveness in enhancing my OOO experience. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

While Snoooz AI stands out as a powerful tool, I've noticed a limitation in integrations with certain email platforms. A broader compatibility range would make it even more versatile, catering to a wider user base. Review collected by and hosted on G2.com.

What problems is Snoooz AI solving and how is that benefiting you?

Snoooz AI is effectively addressing the longstanding challenge of managing out-of-office communications. By automating OOO responses and providing features like rescheduling meetings, dynamic tags, and personalized templates, Snoooz AI streamlines the entire process. This not only ensures that important messages are addressed promptly in my absence but also significantly boosts my overall productivity, allowing me to focus on essential tasks without the burden of manually handling email responses. Review collected by and hosted on G2.com.

JS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Snoooz AI?

The automation features of Snoooz AI are fantastic. Auto-forwarding, auto-ignore, and email segmentation help me manage my inbox more efficiently, allowing me to focus on tasks that require my immediate attention. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

Occasionally, I've encountered issues with the integration of Snoooz AI with certain email platforms. While it works seamlessly with popular services like Gmail and Outlook, it would be nice if it also support Yahoo Mail. Review collected by and hosted on G2.com.

What problems is Snoooz AI solving and how is that benefiting you?

Snoooz AI addresses the challenge of handling OOO replies effectively, and ensures that communication remains smooth even when I'm away from the office, contributing to improved client relationships and overall productivity. Review collected by and hosted on G2.com.

Olatz U.
OU
S
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Snoooz AI?

I can manage my entire team without having any second thoughts. Snoooz AI lets me fully experience vacations because it can handle transferring clients to my backups, sales reps, or any other member of the team. I can enjoy vacations knowing my customers are well taken care of. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

I am using the trial version, but it doesn't have the auto-assign backup feature. I thought I was making a mistake, but found it available in the Pro version. So, it could have been given as well in the trial. Review collected by and hosted on G2.com.

What problems is Snoooz AI solving and how is that benefiting you?

Now that all the members know their roles, it helps to avoid any burnout in the team, and everyone can stand by as the backup to their relevant queries. This process has helped my team perform above my expectations during my vacation time. Review collected by and hosted on G2.com.

Ali Z.
AZ
Full Stack Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Snoooz AI?

I’m using its free trails right now, and its emphasis on improving employee experience through managed OOO schedules has made it easier for our HR team to encourage self-care and time off.

Additional features for tracking the impact of these policies on employee satisfaction and performance would be beneficial. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

It's streamlined our OOO management, allowing us to focus more on strategic HR initiatives while knowing our customer and employee needs are being met. Review collected by and hosted on G2.com.

What problems is Snoooz AI solving and how is that benefiting you?

I’m using its free trails right now, and its emphasis on improving employee experience through managed OOO schedules has made it easier for our HR team to encourage self-care and time off.

What do you dislike about snoooze AI?

Additional features for tracking the impact of these policies on employee satisfaction and performance would be beneficial. Review collected by and hosted on G2.com.

Harsh V.
HV
SaaS Product Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Snoooz AI?

This feature is something that I have yet to see in other tools. Snooz AI has a Rule feature that lets you define what the tool has to do if the client's email has specific values within its subject or email. The response can be sent from the templates you want for those variables. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

The tool should have a 30-day trial period, as it would be better to test the Snooz AI ultimately before we pay for the complete tool. Currently, it offers a 14-day trial. Review collected by and hosted on G2.com.

What problems is Snoooz AI solving and how is that benefiting you?

The feature of New Rule is something that Artificial Intelligence is best at doing. After Snooz AI, I can reply to certain emails without reading them (considering I know what those will be). Review collected by and hosted on G2.com.

Maria P.
MP
CMO
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Snoooz AI?

The tool offers a ‘Test Autoresponder’ feature that lets you experiment and test your templates, rules, and queues and simulate a response to an incoming email. It helps to know how my message looks in action. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

There is no way to download the report we see; some content is getting out of the box in the tabs. The feature is not in the free version, and I would like to know if it is available in the pro version. Review collected by and hosted on G2.com.

What problems is Snoooz AI solving and how is that benefiting you?

After using the test autoresponder, I figured out how my email would look to my clients. I made quick changes, started the autoresponder again, and found that my email looks perfect now. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Snoooz AI?

Snoooz AI has become an invaluable asset in personalizing my email communication. The dynamic tags feature, in particular, allows me to effortlessly incorporate specific details such as the sender’s name and out-of-office dates. This not only adds a personal touch but has revolutionized the way I connect with clients. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

While mastering the capabilities of dynamic tags took some time, it's a minor inconvenience considering the significant enhancement in personalization. Review collected by and hosted on G2.com.

What problems is Snoooz AI solving and how is that benefiting you?

This feature has streamlined my email communication, ensuring each message feels tailor-made for the recipient. The result? Elevated customer relationships and a more efficient communication process that aligns with client expectations. Review collected by and hosted on G2.com.

Rabeea S.
RS
Associate Software Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Snoooz AI?

I'm using the free trai and Snoooz AI's tools for managing OOO for the entire team are fantastic. They promote a healthy work-life balance by ensuring team members can truly disconnect during their time off. Review collected by and hosted on G2.com.

What do you dislike about Snoooz AI?

While the features are robust, I wish there were more customization options for notifications and reminders. Review collected by and hosted on G2.com.

What problems is Snoooz AI solving and how is that benefiting you?

It's contributed to a more satisfied and productive team, reducing burnout and turnover. Review collected by and hosted on G2.com.