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39 SmugMug Reviews

4.2 out of 5
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39 SmugMug Reviews
4.2 out of 5
39 SmugMug Reviews
4.2 out of 5

SmugMug Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SmugMugQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Erin S.
ES
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SmugMug?

It's very easy to navigate and a perfect place to browse through the assets you have in order to aid your content creation. Review collected by and hosted on G2.com.

What do you dislike about SmugMug?

It's simple, and the search capabilities could be updated. If anything, it should have more features too. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SmugMug?

We loved how beautiful the shared site was. Easy to use, organize, and find photos. I enjoy how easy it is to brand our Smugmug site. Review collected by and hosted on G2.com.

What do you dislike about SmugMug?

Although we found it easy to share photos, we needed an additional platform to help share photos with the ability to download different sizes, crop, and keep track of duplicates. I also wish a single asset could be added to multiple folders but only be uploaded once. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmugMug?

Easy to use and keep company photos all in one place Review collected by and hosted on G2.com.

What do you dislike about SmugMug?

So far I have not seen any downside to using this platform Review collected by and hosted on G2.com.

Verified User in Photography
UP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SmugMug?

Online viewing galleries are customizable, they offer many settings for viewers regarding privacy, purchase and download options and more. As a photographer, smugmug allows me to showcase my clients work beautifully and protect them as I see fit. Reliable too! I have been with smugmug since 2012 and have always been a happy customer! Review collected by and hosted on G2.com.

What do you dislike about SmugMug?

Nothing! Before 2021, you couldn't upload RAW photos but you now can for a nominal additional fee to your subscription! Hence, nothing I dislike! Review collected by and hosted on G2.com.

KH
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SmugMug?

I like the no limit on storage the best. Review collected by and hosted on G2.com.

What do you dislike about SmugMug?

Moving images between galleries is cumbersome. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about SmugMug?

I love storing all of our team's photos in one central location where everyone has access. This website has improved our file sharing vastly and allows us to share work in an easier, more productive manner. It's also great because you can easily share photos with people outside of the SmugMug team by creating a password-protected gallery. That way, people can see the photos we want them to see without seeing things we might not want them to see. Review collected by and hosted on G2.com.

What do you dislike about SmugMug?

The setup is not the most intuitive (at least for our team!). The option to set up new galleries vs new folders threw off our system so that we now have extra layers to wade through before getting to the correct place. Totally our bad, but that's the difference between "gallery" and "folder." Review collected by and hosted on G2.com.

Verified User in Photography
UP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SmugMug?

I like how easy it is to use smug mug and deliver photos to my clients. I also like being able to personalize and have as many albums as I want. The personalization factor is huge for me. Also, being able to manage all of the gallery settings is huge, they change for each client I have. Review collected by and hosted on G2.com.

What do you dislike about SmugMug?

Sometimes I feel like the quality drops on my photos and it is hard to find the right setting for the gallery. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SmugMug?

I love that our content is at the fingertips of our staff whenever they need. The mobile app makes it great to get photos for social media content quickly and our photographer love that it doesn't compress the images a ton. We also enjoy the ability to password protect certain pages. Review collected by and hosted on G2.com.

What do you dislike about SmugMug?

I would say the customization of the page. But this is very small for me. The entire site and app are so user-friendly that there isn't much to dislike. Review collected by and hosted on G2.com.

Danny S.
DS
Director of Technology Integration
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SmugMug?

SmugMug has allowed me to create a site for us to store all of our event photos to share with attendees. We also are able to create areas to allow attendees to upload their photos to share with others. Review collected by and hosted on G2.com.

What do you dislike about SmugMug?

SmugMug can be a little slow to upload a large number of photos at one time. Review collected by and hosted on G2.com.