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SmugMug Reviews & Product Details

Verified User in Non-Profit Organization Management
UN
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SmugMug?

ease of use. really helpful, and very easy to integrate. good support agents. Review collected by and hosted on G2.com.

What do you dislike about SmugMug?

I can't think of one - genuinely only dislik is not using sooner. Review collected by and hosted on G2.com.

What problems is SmugMug solving and how is that benefiting you?

photo editting nd filing, Review collected by and hosted on G2.com.

SmugMug Overview

What is SmugMug?

For over 20 years, photographers across the globe have trusted SmugMug with more than just their photos. They trust us with their memories, their passion, and their businesses. SmugMug provides individual photographers and organizations of any size a platform to effortlessly sell, securely store, globally access, and beautifully share their photos. We are committed to continually thrilling our customers and building a better world through the power of photography.

SmugMug Details
Languages Supported
English
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Product Description

News, tips, and Hero support, straight from SmugMug HQ.


Seller Details
Seller
SmugMug
Year Founded
2002
HQ Location
Mountain View, Ca, US
Twitter
@SmugMug
45,206 Twitter followers
LinkedIn® Page
www.linkedin.com
116 employees on LinkedIn®
Description

We're building a better world through the power of photography. And shaping the future of photography online by powering the business of photography. SmugMug, an Awesome company, is a leading global photography platform, helping passionate photographers protect, share, and sell their photos. We provide the essential tools that photographers need to grow their skillset, their following, and their profits.Join us and see where we go next: https://www.smugmug.com/careers. Follow us for product announcements and photography tips and tricks from expert photographers.


Christine F.
CF
Overview Provided by:

Recent SmugMug Reviews

Ross A.
RA
Ross A.Small-Business (50 or fewer emp.)
0.0 out of 5
"They make it impossible to Cancel Subscription"
The price was low and the galleries are customizable.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
1.5 out of 5
"Easy to use but hard to organize"
Easy to upload photos and view them on a screen.
Dmitry S.
DS
Dmitry S.Small-Business (50 or fewer emp.)
5.0 out of 5
"I created a platform for building a business selling photos from football matches"
For me, the speed of the website, the possibility of selling, and good photo display were important
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SmugMug Media

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Video Reviews

38 out of 39 Total Reviews for SmugMug

4.2 out of 5
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38 out of 39 Total Reviews for SmugMug
4.2 out of 5
38 out of 39 Total Reviews for SmugMug
4.2 out of 5

SmugMug Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SmugMugQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Ross A.
RA
Director
Events Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmugMug?

The price was low and the galleries are customizable. Review collected by and hosted on G2.com.

What do you dislike about SmugMug?

Impossible to figure out how to cancel subscription. Should be a simple setting but like a lot of software companies nowadays, they make it difficult to see anything but upgrading your plan. When I went to click the only intuitive option, close my account, they literally deleted all my data and all of my logins etc despite still having months left on my subscription. Great budget option for your photo hosting but cancelling your account seems pretty dirty and consumers like me are tired of being treated like this. Review collected by and hosted on G2.com.

What problems is SmugMug solving and how is that benefiting you?

None, it's just a hosting site Review collected by and hosted on G2.com.

SA
Digital Content Strategist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmugMug?

It is easy to upload photos to albums and bulk rename photos. You can also hide galleries from public view. Review collected by and hosted on G2.com.

What do you dislike about SmugMug?

The search function is faulty, you can not search by name. Tags applied in SmugMug do not get added to metadata so you loose them when you download the photos. You can not download an entire folder, you have to download albums individually. Review collected by and hosted on G2.com.

What problems is SmugMug solving and how is that benefiting you?

We use SmugMug to upload our photos (as a school) to so that parents and students can download and view photos. Review collected by and hosted on G2.com.

Daisy May N.
DN
Creative Photographer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SmugMug?

It is easy to manage and change things around. Its also great for photo storage. Review collected by and hosted on G2.com.

What do you dislike about SmugMug?

It never remembers my log in details even though I also tick for it to! Review collected by and hosted on G2.com.

What problems is SmugMug solving and how is that benefiting you?

Photo storage as a backup is great. Its a safety net to what I also already have in place. Review collected by and hosted on G2.com.

Dmitry S.
DS
Premium football photoshoots
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SmugMug?

For me, the speed of the website, the possibility of selling, and good photo display were important Review collected by and hosted on G2.com.

What do you dislike about SmugMug?

The difficulty of the interface, the complexity of batch file processing, the interface is not intuitive. But you can get used to everything Review collected by and hosted on G2.com.

What problems is SmugMug solving and how is that benefiting you?

Sale of photos from football matches, display of photos for camp parents Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about SmugMug?

Easy to upload photos and view them on a screen. Review collected by and hosted on G2.com.

What do you dislike about SmugMug?

Very difficult to organize photos and searching doesn't work. Review collected by and hosted on G2.com.

What problems is SmugMug solving and how is that benefiting you?

A place to put photos for others to view. Review collected by and hosted on G2.com.

Angela M.
AM
Overgivers Anonymous podcast host
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SmugMug?

I love that I can have my mobile device sync the photos taken to my SmugMug account so that I am never worried that I will lose my photos Review collected by and hosted on G2.com.

What do you dislike about SmugMug?

I wish that it had the technology to tag people's faces and that it would make albums based on that data. Review collected by and hosted on G2.com.

What problems is SmugMug solving and how is that benefiting you?

I can store my photos and videos online and I am confident in the security of those photos as well as the confidence that I will always have access to the photos that I have taken. Review collected by and hosted on G2.com.

JD
Multimedia Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SmugMug?

The best benefit to SmugMug is the ease of accessibility for 3rd party users, and the excellent gallery features that allow for asset showcasing in a pleasing and efficient manner. Review collected by and hosted on G2.com.

What do you dislike about SmugMug?

I find the limited asset "type" on SmugMug to be frustrating. It is mainly a photo-sharing website, which is excellent, however, this leaves a lot to be desired in terms of functionality. Review collected by and hosted on G2.com.

What problems is SmugMug solving and how is that benefiting you?

SmugMug allows us to share campus-wide photography in one place while allowing for individual links to be shared to specific galleries within the site, while not blocking off the entire library. Review collected by and hosted on G2.com.

BK
Owner of the Busniess
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SmugMug?

Smugmug provides a stable platform to host high resolution photography while maintaining speed. Review collected by and hosted on G2.com.

What do you dislike about SmugMug?

I love being able to customize websites though the lack of javascript makes it difficult to fully design the website to my brand. The addition of CSS and HTML is nice to customize the site but javascript is needed for certain design choices. Review collected by and hosted on G2.com.

What problems is SmugMug solving and how is that benefiting you?

I dont have to worry about website storage or worry that I cant upload my clients galleries. Review collected by and hosted on G2.com.

AR
Accounting
Accounting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about SmugMug?

I love the fact that I can keep my clients photos private. I love that I can design the front page. It is simple to use and holds a lot storage wise. I have been using it for many years now. Review collected by and hosted on G2.com.

What do you dislike about SmugMug?

I don't like the cost. It seems to continually go up. I may have to drop some important features just to afford it. Also, the preset folders are awsome but have limits, so my preset folder isn't entirely saved as a preset. Review collected by and hosted on G2.com.

What problems is SmugMug solving and how is that benefiting you?

A place all clients can see and download their images. A cheaper way to have my own website. Review collected by and hosted on G2.com.

Erin S.
ES
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SmugMug?

It's very easy to navigate and a perfect place to browse through the assets you have in order to aid your content creation. Review collected by and hosted on G2.com.

What do you dislike about SmugMug?

It's simple, and the search capabilities could be updated. If anything, it should have more features too. Review collected by and hosted on G2.com.

What problems is SmugMug solving and how is that benefiting you?

It gave us a place to store all of the assets we had and sort them into various categories. Review collected by and hosted on G2.com.