SMS|Host Reviews & Product Details

My husband and I are setting up a Bread & Breakfast next year and I have been searching for some kind of software that we can use since we are not coders or computer whiz and this one has been the easiest so far. Review collected by and hosted on G2.com.

The least helpful thing so far is trying to navigate through setting up a printer with the program. Review collected by and hosted on G2.com.

The many functions available to use on one screen Review collected by and hosted on G2.com.

The speed of the loading sometimes was extremely long, or it would freeze and need to be rebooted Review collected by and hosted on G2.com.

SMS host is user friendly. The system offers a video that you can watch and learn how to use the product before going live online. It is very useful when we have a new employee and no time to train them. We can just put the video on for them and leave them be for the day to learn how to use the program. Review collected by and hosted on G2.com.

There is not much I dislike about this program. There are so many features on it and it is easy to use.

If the program ever gliches their is always someone on call around the clock to help us troubleshoot. Review collected by and hosted on G2.com.

The folios are set up so they are easy to understand. Separating them is also easy. It is also nice that they have a credit card processor that is able to be integrated into the system. Review collected by and hosted on G2.com.

This program layout is pretty outdated and it is not the easiest to use. The last time I had an error, the customer service was very poor, and they could not fix the issue I had. Setting up printers on this software has also proved to be extremely difficult, unless you are a computer wiz. Review collected by and hosted on G2.com.

large range of functions for reservations, accounting, owner services etc Review collected by and hosted on G2.com.

Not Windows based. Difficult to interface with other systems, especially for a property using modular suites/ condos. Review collected by and hosted on G2.com.

Its easy to fix and find mistakes. The parts that we do use often are easy to get to know Review collected by and hosted on G2.com.

There are to many moving parts, and we only use maybe half of those Review collected by and hosted on G2.com.