It's been two months since this profile received a new review

Smoobu Reviews & Product Details

Smoobu is a comprehensive, all-in-one vacation rental management software specifically engineered to help property owners and hosts centralize their short-term rental operations. By bringing every aspect of your business into a single, intuitive dashboard, Smoobu eliminates the manual "grind" of property management, allowing you to focus on delivering a premium guest experience while maximizing your total revenue. At the core of the platform is a sophisticated Property Management System (PMS) that serves as your digital cockpit. This system works in perfect harmony with our real-time Channel Manager, which instantly synchronizes your booking calendars across major global portals—including Airbnb, Booking.com, and Expedia. By automating these updates, Smoobu effectively eliminates the risk of double bookings and ensures your availability is accurate across the web 24/7. To help you decrease your reliance on third-party platforms and their high commission fees, Smoobu provides a customizable Booking Engine and a no-code Website Builder. These tools empower you to create a professional, SEO-optimized presence that drives direct reservations and keeps more profit in your pocket. Beyond logistics, Smoobu enhances the guest journey through Automated Guest Communication and a digital Guest Guide. These features allow you to send personalized check-in instructions and property details automatically, ensuring your guests feel supported from the moment they book until they check out. For those looking to optimize their bottom line, our Dynamic Pricing integrations adjust your rates based on real-time market demand. Whether you manage a single apartment or a portfolio of boutique hotels, Smoobu provides the detailed Statistics and team management tools you need to scale your business with total confidence.

Seller

Smoobu

Discussions

Smoobu Community

Languages Supported

German, Greek, English, French, Italian, Portuguese, Spanish

Overview by

Maria Roldan

Pricing

Pricing provided by Smoobu.

Professional Flex

Starting at €23.30

1 Property

Professional Prepaid

Starting at €28.00

1 Property

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

Smoobu Media

Sync all your booking portals automatically with Smoobu.

Smoobu Demo - Property Management System

Manage all of your hosting tasks from one centralized platform.

Communicate from one central place and enhance relationships with your guests.

Automatically adjusting nightly rates in real-time based on market demand to maximize occupancy and revenue.

Build your own website to get direct bookings and boost your revenue.

G2 reviews are authentic and verified.

Here's how.

Verified User in Higher Education

Small-Business (50 or fewer emp.)

11/6/2025

"The essential tool for managing multi-platform bookings"

4/5

What do you like best about Smoobu?

What's interesting is that it synchronizes all calendars (Airbnb, Booking, etc.) to avoid double bookings. Review collected by and hosted on G2.com.

What do you dislike about Smoobu?

What's interesting is that the mobile app isn't as complete as the desktop version. The downside is that it synchronizes all calendars (Airbnb, Booking, etc.) to avoid double bookings. Review collected by and hosted on G2.com.

Rohan T.

Marketing Team

Mid-Market (51-1000 emp.)

3/4/2025

"Helps different businesses in doing bookings and manage customer appointments"

4.5/5

What do you like best about Smoobu?

Smoobu is a completely web based platform that can easily be installed in android, windows and ios devices the software helps in sending the reminders and confirmed booking messages to our customers also it helps in listing our services to different platforms and websites. The main benifit of using it is that it helps is collecting all the due amount from our previous customers my sending automated messages. Review collected by and hosted on G2.com.

What do you dislike about Smoobu?

Most of the features of this platform are designed for property rentals and it might be possible that small businesses or businesses from unique dominos doesn't get much benifit after installing it, also if all the features are not utilised properly of this latform then the subscription amount is really High and doesn't give good ROI. So, the the users needs to understand their needs properly before installing it. Review collected by and hosted on G2.com.

What problems is Smoobu solving and how is that benefiting you?

As there are lots of our employees who visits to new places which are sponsered by our company. So, they use smoobu to find the right hotel or property where they can stay comfortably without any disturbance. Also, they get a list of options from which they can select which ever rented property intrests them for the holidays. So overall I must say that it gave a good experience to me and my marketing team. Review collected by and hosted on G2.com.

Anjali K.

Operations Manager

Mid-Market (51-1000 emp.)

2/6/2025

"A hub alligned with softwares for all rentals operations"

4/5

What do you like best about Smoobu?

Smoobu is a centrally aligned tool which helps in completing all the operations that are required for multiple property renting. It also shows all the real-time data of current bookings on their dashboard. It also saves us a lot of time for visiting our website again and again and change the prices of the properties according to market demand. Review collected by and hosted on G2.com.

What do you dislike about Smoobu?

When they have server issues the booking constantly fails which sometimes leads to multiple booking by a single customer and it really creates chaos in the peak tourist seasons when booking rates are higher and all properties are already pre booked. Rest everything is good with this platform according to my user experience. Review collected by and hosted on G2.com.

What problems is Smoobu solving and how is that benefiting you?

As we have a small range of flats and open properties that we use for commercial purposes but if someone has a higher number of properties and they provide renting as their main business than smoobu might not be the best tool for them as they have limited scalability and integration available due to their complex user interface. Review collected by and hosted on G2.com.

Mukesh R.

Marketing Team

Mid-Market (51-1000 emp.)

1/20/2025

"Giving properties on rent is now easier with the help ofsmoobu"

4/5

What do you like best about Smoobu?

I have lots of properties in different locations of the country and mostly it is a challenge for me to find right renters and manage the regular tasks associated with them like schedules, bookings, guest experience etc but after installing smoobu I am able to manage this challanges quite well and within minutes. Now I am able to connect with the guests much easily and brief them the property details. Review collected by and hosted on G2.com.

What do you dislike about Smoobu?

According to me smoobu is mainly designed for short term bookings and if someone is looking for proper long-term renters then this tool might not be that helpful as it does not provide any feature to know brief information about the guests book through it. Adding some personal info related questions on this platform might help users like us to give our property on rent for a longer duration and to reliable tenants. Review collected by and hosted on G2.com.

What problems is Smoobu solving and how is that benefiting you?

One of the most interesting features of smoobu is that it allows us to spike the prices of properties on the peak tourist seasons which again helps us in generating more revenues also it can get integrated with some smart tools so that the guests can get a more comforting home like experience in these properties provided by us while they are there on their vacations. Review collected by and hosted on G2.com.

Xavier Nadal S.

Director /CEO

Small-Business (50 or fewer emp.)

9/19/2024

"SMOOBU, good support, simple and effective"

5/5

What do you like best about Smoobu?

Excellent technical support, easy migration from Airbnb, complete help desk, access security, and acceptable price. Integrations, the website it generates, and the most notable is the Guest Guide and scheduled messages. Usability: really the interface is clean and improving little by little. Implementation: Very easy, easily imports from AIRBNB for example. Links with the main platforms. Review collected by and hosted on G2.com.

What do you dislike about Smoobu?

The billing section needs improvements, especially in the management of additional items. Furthermore, the web edition does not allow for complete adaptation to the desired aesthetics, pre-programmed mixes need to be able to create more triggers on different days for the same mix. Review collected by and hosted on G2.com.

Jan A.

Small-Business (50 or fewer emp.)

1/9/2024

"Solid Software, gets the job done"

4.5/5

What do you like best about Smoobu?

- no unnecessary things that confuse you

- has all needed features that i need (channel synch, automated messages, etc.)

- low price

- guest guide is a nice thing to have (optics could be cooler)

- easy and guided setup (they improved it recently, I added a new property to it), now much more natural / easy Review collected by and hosted on G2.com.

What do you dislike about Smoobu?

- limited features and sometimes some things are rather hidden / hard to find > usually customer service helps find them rather quickly

- only calendar synch with VRBO at the moment Review collected by and hosted on G2.com.

Daniel d.

Associate

Small-Business (50 or fewer emp.)

4/19/2021

"The software at the heart of our business !"

5/5

What do you like best about Smoobu?

This piece of software changed the way we managed our company. It simplified our activity to an unexpected degree. Double bookings became a thing of the past. Very easy to use and set up, good value for money. Great support. Review collected by and hosted on G2.com.

What do you dislike about Smoobu?

Nothing to report, we are satisfied with the product Review collected by and hosted on G2.com.

Recommendations to others considering Smoobu:

Before purchasing SMOOBU we tried TOKEET and checked other channel managers.

My advise: Don´t believe the sales argument that plugging in many channels will increase your profits. Just be aware that airbnb and booking share among themselves 80% of the market. Those count.

Smoobu is a safe choice. It has every feature that you can imagine, it is easy to use.Customer support is great. Review collected by and hosted on G2.com.

What problems is Smoobu solving and how is that benefiting you?

We had numerous listings under numerous accounts. This created a delay in notifications and repeated errors in missed reservations and some double bookings. With SMOOBU all was

1. pulled into 1 place

2.90% of the messaging was automated

3. Price updating is very easy

4. Multiple channels

5. Personal website for direct bookings (automated and easy) Review collected by and hosted on G2.com.

Heidi F.

Certified Occupational Therapy Assistant

Small-Business (50 or fewer emp.)

4/16/2021

"Might be fine for someone who lives in Europe but not the U.S."

0/5

What do you like best about Smoobu?

Less expensive than some other programs (you get what you pay for). The one good thing about this program was the guest app it provided which was nice. Review collected by and hosted on G2.com.

What do you dislike about Smoobu?

The customer service for this product is terrible. It is difficult to speak to anyone by phone and if you are able to finally get through it has to be during European hours so if you can't talk first thing in the morning you are out of luck. Many features on the included booking website are geared towards Europeans and cannot be fixed. For example, Sq meters instead of sq ft, the format for the date is day/month/year, the website has the word domicile as a tab which should say home but they have yet to fix, I never could get the website to work properly for direct bookings (whenever I tried certain dates it said that those dates weren't open even though they were). I also could not get PayPal to work with the booking website and when I asked customer service for help with they asked me to send them a screenshot of the problem (that's usually what they wanted for everything). Lastly, the most frustrating thing about this program is that after the free trial I decided to pay for a year upfront and now that I have discovered how much I don't like the program and want to cancel they won't give me a prorated refund. Review collected by and hosted on G2.com.

Response from Maria Roldan of Smoobu

edit

Hi Heidi, Thank-you for your review. It is disappointing to see you reviewed us negatively due to your expectations not matching our level of service. We offered our trial for free before deciding, but you chose to purchase a year. Of course, you also could have chosen the monthly plan to avoid this. We have many happy USA based customers who understand support is not 24/7, nor does it need to be.

It’s unfortunate about your experience, but in the past 12 months we made many releases for USA standards, it just took a little time.

We wish you all the best!

Kind regards,

The Team from Smoobu

JOHN W.

Managing Owner

Gambling & Casinos

Small-Business (50 or fewer emp.)

11/2/2019

"Great app with lots of features"

4/5

What do you like best about Smoobu?

It is easy to use and setup once you know how.

There is plenty of help although sometimes difficult to find what you are looking for.

Support is great and friendly. Review collected by and hosted on G2.com.

What do you dislike about Smoobu?

Support is great but can be too slow at times

When you have a problem with a booking or a sync issue. You need help immediately. And this is not available. The live chat was great but has been removed Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

5/12/2021

"Many functions, but many issues which make this software impossible to use"

0/5

What do you like best about Smoobu?

Many functions - channel manager, website builder, affordable price for this package Review collected by and hosted on G2.com.

What do you dislike about Smoobu?

Thewre is a major issue with their customer service. I have a ticket opened for 7 months with follow-ups from my side each month and promises from Smoobu side. Review collected by and hosted on G2.com.

Response from Maria Roldan of Smoobu

edit

Hi, Thank-you for your comments.

However it is sad to see this review here rated so badly. The ticket in question related to a Latvian language release, which is not a technical issue but a request. It took us some months, and we did make the release! However this review remained.

If you wish to review us fairly, we certainly would appreciate it! Rating 1 star just for this matter is sad to see after all the work we do. Wishing you all the best.

Kind regards,

The Team from Smoobu.